# Commence CRM vs Pipedrive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in user experience, with many praising its **simple and user-friendly interface**. Users appreciate the straightforward pipeline and deal tracking system, which makes managing deals and forecasting a breeze.
- **Users say** that Pipedrive's automation features are a standout, allowing for seamless movement through life cycle stages. This integration with tools like Zapier enhances its usability, making it easier to connect with other applications.
- **According to verified reviews** , Commence CRM is noted for its flexibility, fitting the needs of small and midsized companies. Users have highlighted its **robust functionality** and ease of customization, which allows for tailored reporting and analytics.
- **Reviewers mention** that while Commence CRM has been a reliable partner for many over the years, it faces challenges in user experience compared to Pipedrive. Some users find it less intuitive, which can impact day-to-day usability.
- **G2 reviewers highlight** that Pipedrive's implementation process is quick and intuitive, with users noting the ease of setup thanks to features like drag-and-drop tools. This contrasts with Commence CRM, where some users have reported a steeper learning curve.
- **Users appreciate** the quality of support from both platforms, but Pipedrive's support is often seen as more accessible and responsive, which can be crucial for businesses needing timely assistance. Commence CRM users, while satisfied, have noted that support can sometimes be less immediate.



| | Commence CRM | Pipedrive | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 18 | 3,043 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (72.7% of reviews) | 
| **Entry Level Price** | $19-24/ user, per month | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Commence CRM

**Not enough data**

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

---
## Ratings Comparison
| Rating | Commence CRM | Pipedrive | 
|---|---|---|
  | **Meets Requirements** | 7.7 (14 reviews) | 8.5 (2626 reviews) | 
  | **Ease of Use** | 7.3 (14 reviews) | 8.8 (2666 reviews) | 
  | **Ease of Setup** | 8.1 (8 reviews) | 8.7 (1675 reviews) | 
  | **Ease of Admin** | 7.3 (8 reviews) | 8.6 (1023 reviews) | 
  | **Quality of Support** | 8.2 (12 reviews) | 8.4 (2245 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (7 reviews) | 8.7 (991 reviews) | 
  | **Product Direction (% positive)** | 7.5 (14 reviews) | 8.8 (2582 reviews) | 

---
## Pricing

### Commence CRM

#### Entry-Level Pricing

Plan: Sales CRM

Price: $19-24 / user, per month


[Browse all 4 editions](https://www.g2.com/products/commence-crm/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Commence CRM** | N/A | N/A |
| **Pipedrive** | 7.9/10 | 2348 |

#### Sales Force Automation

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (2053 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.9 (2133 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.6 (2115 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.7 (1618 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.4 (1131 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.7 (1616 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.7 (1571 reviews) | 
| **Customer Contract Management** | Not enough data | 7.8 (1675 reviews) | 

#### Marketing Automation

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.5 (1518 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.5 (1495 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.5 (1865 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.5 (1447 reviews) ✓ Verified | 

#### Customer Support

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Case Management** | Not enough data | 7.9 (1009 reviews) | 
| **Customer Support Portal** | Not enough data | 7.8 (989 reviews) | 
| **Knowledge Base** | Not enough data | 8.0 (1022 reviews) | 
| **Call Center Features** | Not enough data | 7.5 (1476 reviews) | 
| **Support Analytics** | Not enough data | 7.7 (962 reviews) | 

#### Reporting & Analytics

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (1881 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.3 (1967 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.9 (1724 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.6 (1425 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.4 (1377 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.9 (1593 reviews) ✓ Verified | 

#### Platform

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Customization** | Not enough data | 8.2 (1355 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (1350 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (1361 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.2 (1170 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.3 (1060 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (1174 reviews) | 
| **Performance and Reliability** | Not enough data | 8.8 (1339 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (1126 reviews) | 

#### Integration

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.1 (1236 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.0 (1172 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (1102 reviews) ✓ Verified | 

#### Generative AI

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (173 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (174 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (170 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (170 reviews) | 
| **Decision Making** | Not enough data | 7.6 (172 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Commence CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 256 |

#### Email Marketing

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | 8.2 (212 reviews) | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (209 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.3 (212 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | 7.9 (206 reviews) | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | 8.2 (205 reviews) | 

#### Generative AI

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Email Marketing

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Commence CRM** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Email Marketing

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 

#### Online Marketing

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Commence CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | 
| **Design** | Not enough data | 7.7 (76 reviews) | 

#### Additional Functionality

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | 
| **Payments** | Not enough data | 6.9 (71 reviews) | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Commence CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 444 |

#### Agentic AI - Sales Performance Management

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | 

#### Incentives

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 

#### Personalization

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | 
| **Custom Reports** | Not enough data | 7.9 (409 reviews) | 
| **Dashboards** | Not enough data | 8.3 (429 reviews) | 
| **Goal Setting** | Not enough data | 8.0 (411 reviews) | 

#### Administrative

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Integration** | Not enough data | 7.8 (409 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Commence CRM** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 283 |

#### Agentic AI - Email Tracking

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (55 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 

#### Analytics

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | 
| **Attachment Activity** | Not enough data | 8.1 (249 reviews) | 

#### Customizations

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | 
| **Notifications** | Not enough data | 8.4 (270 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | 
| **Templates** | Not enough data | 8.3 (259 reviews) | 

#### Generative AI

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Commence CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 472 |

#### Agentic AI - Sales Analytics

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | 

#### Data Sourcing

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (433 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.4 (437 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (422 reviews) | 

#### Predictive Analytics

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (423 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | 

#### Sales Management

| Feature | Commence CRM | Pipedrive | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (442 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Commence CRM (1):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Pipedrive (4):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Commence CRM | Pipedrive | 
|---|---|---|
| **Small-Business** | 66.7% | 72.7% | 
| **Mid-Market** | 25.0% | 22.9% | 
| **Enterprise** | 8.3% | 4.4% | 

### By Industry

#### Commence CRM

- **Investment Management:** 13.3%
- **Construction:** 13.3%
- **Computer Software:** 13.3%
- **Wholesale:** 6.7%
- **Retail:** 6.7%
- **Mining & Metals:** 6.7%
- **Machinery:** 6.7%
- **Insurance:** 6.7%
- **Information Technology and Services:** 6.7%
- **Food Production:** 6.7%
- **Other:** 13.3%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 3.0%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.6%
- **Other:** 49.4%

---
## Alternatives

### Alternatives to Commence CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (941 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 3.9/5 stars (525 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (812 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)

---
## Top Discussions

### Commence CRM

- Title: [Who are Commence Corporation’s major competitors?](https://www.g2.com/discussions/competitors) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Commence CRM offers a comprehensive set of business applications that rival enterprise level products costing much more. Competitors include Salesforce.com,..."
- Title: [What level of support services does Commence provide?](https://www.g2.com/discussions/support-606adefe-48a8-4dea-8dc0-c8165233dc11) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Commence offers two levels of customer support.  Basic Support, which offers customers free email and free training videos and Premium Support, for those..."
- Title: [How often are new versions released?](https://www.g2.com/discussions/new-versions) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Product updates and enhancements are typically released twice a year.
"
- Title: [Editions/Applications](https://www.g2.com/discussions/editions-applications) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Commence CRM is modular in design which means you can select one of the editions or just the applications you need of your business today. 
"
- Title: [What differentiates your solution from all the others?](https://www.g2.com/discussions/how-is-commence-crm-different) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Commence CRM has a deeper set of application features that are traditionally only available in higher level more expensive solutions. These include..."

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/commence-crm-vs-pipedrive)