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Compare Commence CRM and Insightly CRM 
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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (73.0% of reviews)
Entry-Level Pricing
$19-24/ user, per month
$29/ user, per month (billed annually)
Commence CRM
Star Rating
(18)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19-24/ user, per month
Browse all 4 pricing plansInsightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansCommence CRM vs Insightly CRM
When assessing the two solutions, reviewers found Insightly CRM easier to use, set up, and administer. However, reviewers preferred doing business with Commence CRM overall.
- Reviewers felt that Insightly CRM meets the needs of their business better than Commence CRM.
- When comparing quality of ongoing product support, reviewers felt that Commence CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Insightly CRM over Commence CRM.
Pricing
Entry-Level Pricing
Free Trial
Commence CRM
Free Trial is available
Insightly CRM
Free Trial is available
Ratings
Meets Requirements
7.7
14
8.3
789
Ease of Use
7.3
14
8.4
794
Ease of Setup
8.1
8
8.3
351
Ease of Admin
7.3
8
8.5
336
Quality of Support
8.2
12
8.1
676
Has the product been a good partner in doing business?
9.0
7
8.5
321
Product Direction (% positive)
7.5
14
8.0
764
Features by Category
Sales Force Automation
Not enough data
8.5
621
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
595
|
Verified
Not enough data
8.1
623
|
Verified
Not enough data
7.5
350
|
Verified
Not enough data
8.0
452
|
Verified
Not enough data
7.5
339
|
Verified
Not enough data
7.6
349
|
Verified
Not enough data
8.0
423
|
Verified
Marketing Automation
Not enough data
7.6
406
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
523
|
Verified
Not enough data
7.6
340
|
Verified
Customer Support
Not enough data
7.8
395
Not enough data
7.8
400
Not enough data
7.9
460
Not enough data
7.6
326
|
Verified
Not enough data
7.8
362
Reporting & Analytics
Not enough data
7.9
527
|
Verified
Not enough data
7.9
550
|
Verified
Not enough data
7.6
388
|
Verified
Mobile & Social
Not enough data
7.8
357
|
Verified
Not enough data
7.7
353
|
Verified
Not enough data
7.8
416
|
Verified
Platform
Not enough data
7.9
315
|
Verified
Not enough data
8.1
310
|
Verified
Not enough data
8.4
321
|
Verified
Not enough data
8.0
215
|
Verified
Not enough data
7.3
88
Not enough data
7.6
250
|
Verified
Not enough data
8.3
320
|
Verified
Not enough data
7.6
215
|
Verified
Integration
Not enough data
8.0
288
|
Verified
Not enough data
7.6
237
|
Verified
Not enough data
7.3
224
|
Verified
Generative AI
Not enough data
6.8
28
Agentic AI - CRM
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
7.9
8
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.2
35
Not enough data
8.6
43
Not enough data
8.3
35
Not enough data
8.7
40
Not enough data
8.0
36
Predictive Analytics
Not enough data
7.9
37
Not enough data
7.9
38
Not enough data
7.8
33
Not enough data
7.8
35
Sales Management
Not enough data
8.5
37
Not enough data
8.1
30
Not enough data
8.7
32
Not enough data
8.8
39
Categories
Categories
Shared Categories
Commence CRM and Insightly CRM are categorized as CRM
Unique Categories
Commence CRM is categorized as Marketing Automation and Online Form Builder
Insightly CRM is categorized as Sales Analytics
Reviews
Reviewers' Company Size
Commence CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Investment Management
13.3%
Construction
13.3%
Computer Software
13.3%
Wholesale
6.7%
Retail
6.7%
Other
46.7%
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Alternatives
Discussions
What business applications does Commence CRM offer?
1 Comment
FH
Commence CRM is a comprehensive offering that includes:
Account and Contact Management
Group Calendaring
Activity Management
Lead Optimization &...Read more
Who is the target market for Commence CRM?
1 Comment
FH
Commence CRM is ideal for companies that simply need more functionality and customizability than is offered by the myriad of basic low-cost cookie-cutter...Read more
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
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