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At a Glance
Market Segments
Small-Business (62.8% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Amplitude Guides & Surveys
Star Rating
(165)4.8 out of 5
Market Segments
Small-Business (62.8% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansWalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, receiving a perfect score of 10.0, which reviewers mention significantly enhances their workflow efficiency compared to Command AI's integration capabilities.
- Reviewers mention that Command AI shines in Quality of Support, achieving a score of 9.9, while WalkMe's score of 8.8 indicates that users find Command AI's support more responsive and helpful.
- G2 users highlight that Command AI's Natural Language Understanding (NLU) capabilities are superior, with a score of 9.4, making it easier for users to interact with the software, whereas WalkMe's performance in this area is less impressive.
- Users on G2 report that WalkMe's Customization features, scoring 9.4, allow for a more tailored user experience, while Command AI, despite its strengths, does not offer the same level of flexibility in this regard.
- Reviewers mention that Command AI's Generative AI Text Generation feature, scoring 9.7, is a standout, providing users with high-quality content generation, which WalkMe does not match in terms of performance.
- Users say that WalkMe's Click Tracking feature, with a score of 9.0, is highly effective for analyzing user interactions, while Command AI's performance in this area is rated lower, indicating a potential gap in user behavior analysis.
Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
WalkMe
No pricing availableFree Trial
Amplitude Guides & Surveys
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.3
132
8.7
465
Ease of Use
9.2
136
8.3
473
Ease of Setup
9.1
81
8.1
382
Ease of Admin
9.4
75
8.3
360
Quality of Support
9.8
127
8.8
460
Has the product been a good partner in doing business?
9.6
75
8.9
358
Product Direction (% positive)
9.8
136
9.0
451
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
8.9
78
7.9
286
8.5
85
8.1
320
User Support
8.7
76
8.6
310
8.3
60
7.7
250
9.0
76
8.0
258
Walkthrough Type
8.9
70
8.0
266
9.1
78
9.0
318
Platform Basics - Digital Adoption Platform
7.9
8
8.3
45
7.4
9
8.9
45
Analytics - Digital Adoption Platform
8.5
9
8.6
45
Functions - Digital Adoption Platform
7.2
9
8.8
46
7.3
8
9.2
46
Agentic AI - Digital Adoption Platform
7.0
5
7.0
32
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
9.7
10
Not enough data
9.3
10
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and WalkMe are categorized as Digital Adoption Platform
Unique Categories
Amplitude Guides & Surveys is categorized as Chatbots
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
45.2%
Information Technology and Services
19.1%
Marketing and Advertising
5.1%
Financial Services
4.5%
Internet
3.8%
Other
22.3%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Discussions
Amplitude Guides & Surveys has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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