# Amplitude Guides and Surveys vs WalkMe Comparison --- ## AI Generated Summary - **G2 reviewers report** that WalkMe excels in providing in-app support and self-service learning, which significantly reduces training time and enhances productivity. Users appreciate how it guides them step-by-step through tasks, leading to a smoother onboarding experience. - **Users say** that Amplitude Guides & Surveys shines in its ease of setting up surveys, with many finding the programming tool straightforward and efficient. This simplicity allows businesses to quickly gather user feedback, which is crucial for improving customer experiences. - **Reviewers mention** that WalkMe's integration capabilities are a strong point, as it combines intuitive usability with powerful features. This seamless integration is often highlighted as a key driver for effective digital adoption, making it a preferred choice for larger enterprises. - **According to verified reviews** , Amplitude Guides & Surveys is particularly effective at connecting user behavior with feedback, helping businesses make informed decisions. Users appreciate how the platform facilitates understanding of customer data, which is vital for tailoring services. - **Users highlight** that while WalkMe has a robust support system, Amplitude Guides & Surveys offers superior quality of support, with many reviewers noting the responsiveness and helpfulness of the customer service team, which enhances the overall user experience. - **G2 reviewers indicate** that WalkMe's overall satisfaction ratings are higher, reflecting its strong market presence and user loyalty. However, Amplitude Guides & Surveys has a slight edge in specific areas like user segmentation and behavior-responsive messaging, making it a solid choice for small businesses focused on customer insights. | | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 181 | 560 | | **Largest Market Segment** | Small-Business (62.2% of reviews) | Enterprise (60.0% of reviews) | | **Entry Level Price** | Contact Us Per Month | No pricing available | --- ## Top Pros & Cons ### Amplitude Guides and Surveys Pros: - Ease of Use (20 reviews) - Surveys (15 reviews) Cons: - Limited Customization (10 reviews) - Missing Features (6 reviews) ### WalkMe Pros: - Ease of Use (91 reviews) - Helpful (63 reviews) Cons: - Learning Curve (39 reviews) - Complexity (28 reviews) --- ## Ratings Comparison | Rating | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Meets Requirements** | 9.2 (139 reviews) | 8.7 (481 reviews) | | **Ease of Use** | 9.1 (143 reviews) | 8.4 (491 reviews) | | **Ease of Setup** | 9.1 (85 reviews) | 8.1 (399 reviews) | | **Ease of Admin** | 9.4 (78 reviews) | 8.3 (364 reviews) | | **Quality of Support** | 9.7 (133 reviews) | 8.8 (475 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (78 reviews) | 8.9 (361 reviews) | | **Product Direction (% positive)** | 9.8 (142 reviews) | 9.0 (466 reviews) | --- ## Pricing ### Amplitude Guides and Surveys #### Entry-Level Pricing Plan: Growth Price: Contact Us Per Month Description: For fast-growing companies. Free trial available. Key Features: - Our Full Platform - Nudge and Assist Suite inc. Actions & Pages - Unlimited Nudges & Checklists - Copilot & HelpHub [Browse all 3 editions](https://www.g2.com/products/amplitude-guides-and-surveys/pricing) #### Free Trial Yes ### WalkMe #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Mobile App Analytics | Product | Score | Reviews | |---|---|---| | **Amplitude Guides and Surveys** | N/A | N/A | | **WalkMe** | 8.1/10 | 22 | #### User Identification | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Demographics** | Not enough data | 7.4 (17 reviews) | | **User Segmentation** | Not enough data | 8.5 (19 reviews) | | **Geolocation** | Not enough data | 8.0 (14 reviews) | #### Tracking & Reporting | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Custom Event Tracking** | Not enough data | 8.6 (18 reviews) | | **Real-Time Insights** | Not enough data | 8.2 (19 reviews) | | **Attribution** | Not enough data | 8.0 (16 reviews) | | **Dashboard** | Not enough data | 8.3 (20 reviews) | | **User Path Tracking** | Not enough data | 7.8 (18 reviews) | | **User Activity History** | Not enough data | 8.1 (18 reviews) | #### Metrics | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Engagement** | Not enough data | 8.4 (18 reviews) | | **Exit Tracking** | Not enough data | 8.1 (17 reviews) | | **Retention** | Not enough data | 8.1 (18 reviews) | | **Return** | Not enough data | 8.2 (16 reviews) | | **Conversions** | Not enough data | 8.1 (17 reviews) | ### Digital Adoption Platform | Product | Score | Reviews | |---|---|---| | **Amplitude Guides and Surveys** | 8.3/10 | 117 | | **WalkMe** | 8.3/10 | 358 | #### User Analysis | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Survey Implementation** | 8.9 (84 reviews) | 7.9 (288 reviews) | | **Data Analysis** | 8.5 (87 reviews) | 8.1 (320 reviews) | #### User Support | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **User Segmentation** | 8.6 (80 reviews) | 8.6 (313 reviews) | | **Multi-Language Support** | 8.3 (60 reviews) | 7.7 (250 reviews) | | **Behavior-responsive Messaging** | 8.9 (77 reviews) | 8.0 (259 reviews) | #### Walkthrough Type | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Audio-visual Walkthroughs** | 8.9 (70 reviews) | 8.0 (267 reviews) | | **Text Bubble Walkthroughs** | 9.1 (79 reviews) | 9.0 (319 reviews) | #### Platform Basics - Digital Adoption Platform | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Integration** | 7.9 (8 reviews) | 8.2 (50 reviews) | | **Communications** | 7.9 (14 reviews) | 9.1 (58 reviews) | #### Analytics - Digital Adoption Platform | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Analytics** | 8.7 (10 reviews) | 8.6 (52 reviews) | #### Functions - Digital Adoption Platform | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Customer self-service** | 7.5 (10 reviews) | 8.9 (50 reviews) | | **In-app guidance** | 7.7 (13 reviews) | 9.4 (62 reviews) | #### Agentic AI - Digital Adoption Platform | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Adaptive Learning** | 7.0 (5 reviews) | 6.9 (33 reviews) | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Amplitude Guides and Surveys** | N/A | N/A | | **WalkMe** | 9.9/10 | 8 | #### ServiceNow Apps | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **ServiceNow Integration** | Not enough data | 10.0 (7 reviews) | | **Value** | Not enough data | 9.8 (7 reviews) | #### Agentic AI - ServiceNow Store Apps | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Chatbots | Product | Score | Reviews | |---|---|---| | **Amplitude Guides and Surveys** | 9.3/10 | 15 | | **WalkMe** | N/A | N/A | #### Responses | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Customization** | 9.4 (13 reviews) | Not enough data | | **Control** | 9.4 (12 reviews) | Not enough data | | **Route To Human** | 9.4 (12 reviews) | Not enough data | | **Menu bars** | 8.9 (12 reviews) | Not enough data | | **Drip sequences** | 9.3 (12 reviews) | Not enough data | #### Platform | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Live chat** | 8.3 (10 reviews) | Not enough data | | **Integrations** | 9.3 (12 reviews) | Not enough data | | **Branding** | 9.9 (12 reviews) | Not enough data | | **Analytics** | 9.3 (12 reviews) | Not enough data | | **A/B testing** | 8.6 (11 reviews) | Not enough data | | **Role-based access** | 9.7 (11 reviews) | Not enough data | | **Collection of information** | 9.0 (10 reviews) | Not enough data | #### Generative AI | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **AI Text Generation** | 9.7 (10 reviews) | Not enough data | | **AI Text Summarization** | 9.3 (10 reviews) | Not enough data | ### Customer Self-Service | Product | Score | Reviews | |---|---|---| | **Amplitude Guides and Surveys** | N/A | N/A | | **WalkMe** | 8.0/10 | 225 | #### Generative AI | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **AI Text Summarization** | Not enough data | 7.6 (98 reviews) | #### Self-Service Experience | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Knowledge Base** | Not enough data | 8.4 (203 reviews) | | **Searchable Articles** | Not enough data | 8.3 (201 reviews) | | **Community Forums** | Not enough data | 8.2 (194 reviews) | | **Mobile Optimization** | Not enough data | 6.7 (138 reviews) | | **Personalization** | Not enough data | 8.1 (172 reviews) | #### Self-Service Platform | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Branding** | Not enough data | 8.3 (174 reviews) | | **Automation** | Not enough data | 8.2 (179 reviews) | | **Artificial Intelligence** | Not enough data | 7.1 (138 reviews) | | **Integrations** | Not enough data | 7.6 (158 reviews) | #### Agentic AI - Customer Self-Service | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.3 (11 reviews) | | **Multi-step Planning** | Not enough data | 8.6 (12 reviews) | | **Cross-system Integration** | Not enough data | 8.3 (12 reviews) | | **Adaptive Learning** | Not enough data | 8.3 (11 reviews) | | **Natural Language Interaction** | Not enough data | 8.3 (12 reviews) | | **Proactive Assistance** | Not enough data | 7.6 (12 reviews) | | **Decision Making** | Not enough data | 8.2 (12 reviews) | ### Mobile Analytics | Product | Score | Reviews | |---|---|---| | **Amplitude Guides and Surveys** | N/A | N/A | | **WalkMe** | 8.2/10 | 19 | #### Metrics | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Engagement** | Not enough data | 8.4 (18 reviews) | | **Exit Tracking** | Not enough data | 8.1 (17 reviews) | | **Retention** | Not enough data | 8.1 (18 reviews) | | **Return** | Not enough data | 8.2 (16 reviews) | | **Conversions** | Not enough data | 8.1 (17 reviews) | ### Mobile App Optimization | Product | Score | Reviews | |---|---|---| | **Amplitude Guides and Surveys** | N/A | N/A | | **WalkMe** | 8.2/10 | 26 | #### Variation Testing | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **A/B Testing** | Not enough data | 7.9 (16 reviews) | | **WYSIWYG Editor** | Not enough data | 8.3 (20 reviews) | | **Conversion Goal** | Not enough data | 8.1 (18 reviews) | | **Percentage of Traffic** | Not enough data | 7.9 (21 reviews) | | **Confidence Level** | Not enough data | 8.1 (21 reviews) | | **Multivariant Testing** | Not enough data | 8.5 (17 reviews) | #### Reporting | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Segmentation** | Not enough data | 8.1 (23 reviews) | | **Reports and Dashboards** | Not enough data | 8.2 (24 reviews) | #### Personalization | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Standard Targeting** | Not enough data | 8.4 (22 reviews) | | **Custom Targeting** | Not enough data | 8.1 (21 reviews) | | **Data Segmentation** | Not enough data | 8.1 (19 reviews) | #### Administration | Feature | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **API / Integrations** | Not enough data | 7.4 (18 reviews) | | **QA Testing** | Not enough data | 8.1 (19 reviews) | | **Performance and Reliability** | Not enough data | 8.2 (24 reviews) | | **User, Role, and Access Management** | Not enough data | 8.6 (24 reviews) | --- ## Categories **Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Unique to Amplitude Guides and Surveys (1):** [Chatbots Software](https://www.g2.com/categories/chatbots) **Unique to WalkMe (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) --- ## Reviewer Demographics ### By Company Size | Segment | Amplitude Guides and Surveys | WalkMe | |---|---|---| | **Small-Business** | 62.2% | 12.4% | | **Mid-Market** | 34.1% | 27.7% | | **Enterprise** | 3.7% | 60.0% | ### By Industry #### Amplitude Guides and Surveys - **Computer Software:** 43.3% - **Information Technology and Services:** 20.1% - **Financial Services:** 4.9% - **Marketing and Advertising:** 4.9% - **Internet:** 3.7% - **Human Resources:** 3.0% - **Computer & Network Security:** 2.4% - **Education Management:** 1.8% - **Commercial Real Estate:** 1.2% - **Design:** 1.2% - **Other:** 13.4% #### WalkMe - **Computer Software:** 11.4% - **Financial Services:** 8.0% - **Information Technology and Services:** 8.0% - **Hospital & Health Care:** 5.4% - **Insurance:** 4.3% - **Telecommunications:** 3.7% - **Banking:** 3.4% - **Pharmaceuticals:** 2.4% - **Consulting:** 2.4% - **Consumer Goods:** 2.2% - **Other:** 48.6% --- ## Alternatives ### Alternatives to Amplitude Guides and Surveys - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3850 reviews) - [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews) - [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (762 reviews) - [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (984 reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (529 reviews) - [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews) - [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews) - [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1149 reviews) ### Alternatives to WalkMe - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3850 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (529 reviews) - [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews) - [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (762 reviews) - [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews) - [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews) - [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews) - [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (984 reviews) --- ## Top Discussions ### Amplitude Guides and Surveys No discussions available for this product. ### WalkMe - Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-walkme)