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At a Glance
Market Segments
Small-Business (62.8% of reviews)
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free
Amplitude Guides & Surveys
Star Rating
(165)4.8 out of 5
Market Segments
Small-Business (62.8% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansPendo
Star Rating
(1,550)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in Click Tracking with a score of 9.7, allowing for detailed insights into user interactions, while Command AI's Eye Tracking feature received a lower score of 6.3, indicating less effectiveness in understanding user attention.
- Reviewers mention that Command AI shines in Quality of Support with a near-perfect score of 9.9, highlighting their responsiveness and helpfulness, whereas Pendo's support quality, rated at 8.5, is seen as adequate but not exceptional.
- G2 users indicate that Command AI's Customization features are highly rated at 9.4, allowing for tailored user experiences, while Pendo's customization capabilities, although solid, do not reach the same level of flexibility.
- Users on G2 report that Pendo's Retention metrics score 8.2, which is lower than Command AI's score of 8.3, suggesting that Command AI may provide better tools for keeping users engaged over time.
- Reviewers say that Command AI's Real-Time Reporting feature, rated at 8.4, is praised for its immediacy and effectiveness, while Pendo's reporting capabilities, although functional, do not match the same level of real-time insight.
- Users report that Pendo's Ease of Setup is rated at 7.9, which some find cumbersome compared to Command AI's score of 9.3, indicating a more user-friendly onboarding process for Command AI.
Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Free Trial
Amplitude Guides & Surveys
Free Trial is available
Pendo
Free Trial is available
Ratings
Meets Requirements
9.3
132
8.5
1,186
Ease of Use
9.2
136
8.2
1,200
Ease of Setup
9.1
81
7.9
559
Ease of Admin
9.4
75
8.5
555
Quality of Support
9.8
127
8.5
1,037
Has the product been a good partner in doing business?
9.6
75
8.9
531
Product Direction (% positive)
9.8
136
8.5
1,101
Features by Category
Metrics
Not enough data
8.7
454
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
422
Not enough data
8.2
395
Not enough data
8.2
359
Not enough data
8.2
335
Not enough data
8.3
395
Reporting
Not enough data
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
467
Not enough data
7.8
262
Not enough data
8.1
285
Not enough data
8.2
449
Other
Not enough data
8.7
438
Not enough data
8.0
307
Not enough data
7.5
263
Not enough data
7.9
272
Not enough data
7.3
197
Not enough data
8.5
339
Not enough data
8.2
298
Agentic AI - Digital Analytics
Not enough data
6.7
13
Not enough data
6.8
15
Not enough data
6.7
14
Not enough data
6.7
14
Administration
Not enough data
8.1
376
Not enough data
8.0
297
Not enough data
8.8
421
Not enough data
8.5
454
User Identification
Not enough data
7.9
111
Not enough data
8.6
138
Not enough data
8.0
105
Tracking & Reporting
Not enough data
8.5
127
Not enough data
8.5
133
Not enough data
8.3
110
Not enough data
8.5
143
Not enough data
8.6
135
Not enough data
8.7
139
Metrics
Not enough data
8.8
85
Not enough data
8.5
66
Not enough data
8.4
74
Not enough data
8.3
71
Not enough data
8.5
68
User Behavior
Not enough data
9.1
24
Not enough data
8.2
24
Not enough data
8.6
24
A/B Testing
Not enough data
7.6
21
Not enough data
7.3
21
Not enough data
8.9
22
Not enough data
7.1
21
Visitor Information
Not enough data
8.0
23
Not enough data
8.2
21
Agentic AI - Session Replay
Not enough data
8.1
6
User Analysis
8.9
78
8.6
343
8.5
85
8.4
389
User Support
8.7
76
8.5
388
8.3
60
7.6
207
9.0
76
8.0
294
Walkthrough Type
8.9
70
8.1
297
9.1
78
8.6
364
Platform Basics - Digital Adoption Platform
7.9
8
8.4
18
7.4
9
8.9
19
Analytics - Digital Adoption Platform
8.5
9
8.9
19
Functions - Digital Adoption Platform
7.2
9
8.6
19
7.3
8
9.0
20
Agentic AI - Digital Adoption Platform
7.0
5
6.5
11
Product Analytics
Not enough data
8.7
580
Not enough data
8.7
610
Not enough data
8.6
592
Not enough data
8.2
502
Not enough data
8.0
412
Not enough data
8.2
443
Not enough data
8.0
403
Not enough data
7.9
444
Agentic AI - Product Analytics
Not enough data
6.9
27
Not enough data
7.2
27
Not enough data
7.1
26
Not enough data
7.7
25
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
9.7
10
Not enough data
9.3
10
Not enough data
Communication
Not enough data
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Planning
Not enough data
7.1
232
Not enough data
7.2
224
Not enough data
6.7
199
Not enough data
7.6
236
Not enough data
7.2
211
Workflow Management
Not enough data
7.3
244
Not enough data
7.6
252
Not enough data
6.7
199
Not enough data
7.0
211
Metrics
Not enough data
8.8
85
Not enough data
8.5
66
Not enough data
8.4
74
Not enough data
8.3
71
Not enough data
8.5
68
Variation Testing
Not enough data
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Reporting
Not enough data
8.6
84
Not enough data
8.6
87
Personalization
Not enough data
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Administration
Not enough data
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and Pendo are categorized as Digital Adoption Platform
Unique Categories
Amplitude Guides & Surveys is categorized as Chatbots
Pendo is categorized as Product Analytics, Digital Analytics, Product Management, Mobile App Analytics, Mobile App Optimization, and Session Replay
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
45.2%
Information Technology and Services
19.1%
Marketing and Advertising
5.1%
Financial Services
4.5%
Internet
3.8%
Other
22.3%
Computer Software
33.7%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.5%
Discussions
Amplitude Guides & Surveys has no discussions with answers
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
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