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Compare Amplitude Guides & Surveys and Pendo 
At a Glance
Market Segments
Small-Business (61.3% of reviews)
Mid-Market (62.6% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free
Amplitude Guides & Surveys
Star Rating
(180)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansPendo
Star Rating
(1,567)4.4 out of 5
Market Segments
Mid-Market (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pendo excels in providing deep insights into user interactions, with many users highlighting its comprehensive onboarding guides that help users navigate products effectively. This feature is particularly appreciated for enhancing user experience and understanding.
- Users say that Amplitude Guides & Surveys makes it incredibly easy to set up surveys, with a straightforward programming tool that guides users through the process. This simplicity is a significant advantage for businesses looking to gather user feedback quickly and efficiently.
- Reviewers mention that Pendo's customer support is highly responsive and effective, which users find invaluable when navigating the platform. This level of support contributes to a more positive overall experience, especially for those new to digital adoption tools.
- According to verified reviews, Amplitude Guides & Surveys shines in its ability to connect user behavior with feedback, helping businesses make informed decisions. Users appreciate how this integration of data enhances their understanding of customer needs and preferences.
- G2 reviewers highlight that while Pendo has a robust feature set, some users find it challenging to configure the tool to match their specific workflows. This can lead to a steeper learning curve compared to Amplitude, which is noted for its user-friendly interface.
- Users report that Pendo's in-app guidance features are particularly strong, providing effective walkthroughs that help users understand the software better. However, Amplitude's focus on survey implementation and user engagement is also praised, making it a strong contender for businesses prioritizing feedback collection.
Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Free Trial
Amplitude Guides & Surveys
Free Trial is available
Pendo
Free Trial is available
Ratings
Meets Requirements
9.3
139
8.5
1,199
Ease of Use
9.1
143
8.2
1,213
Ease of Setup
9.1
87
7.9
569
Ease of Admin
9.4
77
8.5
556
Quality of Support
9.7
133
8.5
1,047
Has the product been a good partner in doing business?
9.6
76
8.9
532
Product Direction (% positive)
9.8
143
8.5
1,114
Features by Category
Metrics
Not enough data
8.7
455
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
423
Not enough data
8.2
395
Not enough data
8.2
358
Not enough data
8.2
335
Not enough data
8.3
395
Reporting
Not enough data
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
468
Not enough data
7.8
263
Not enough data
8.1
285
Not enough data
8.2
450
Other
Not enough data
8.7
439
Not enough data
8.0
306
Not enough data
7.5
263
Not enough data
7.9
272
Not enough data
7.3
196
Not enough data
8.5
342
Not enough data
8.2
298
Agentic AI - Digital Analytics
Not enough data
6.1
11
Not enough data
6.5
14
Not enough data
6.1
12
Not enough data
6.1
12
Administration
Not enough data
8.1
378
Not enough data
7.9
296
Not enough data
8.8
421
Not enough data
8.5
454
User Identification
Not enough data
7.9
110
Not enough data
8.6
137
Not enough data
8.0
104
Tracking & Reporting
Not enough data
8.5
126
Not enough data
8.5
132
Not enough data
8.3
109
Not enough data
8.5
143
Not enough data
8.5
134
Not enough data
8.7
138
Metrics
Not enough data
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
User Behavior
Not enough data
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
A/B Testing
Not enough data
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Visitor Information
Not enough data
8.0
22
Not enough data
8.1
20
Agentic AI - Session Replay
Not enough data
7.7
5
User Analysis
9.0
83
8.6
345
8.5
88
8.5
392
User Support
8.6
79
8.5
393
8.3
60
7.6
208
9.0
78
8.0
296
Walkthrough Type
8.9
70
8.1
298
9.1
78
8.7
365
Platform Basics - Digital Adoption Platform
7.9
8
8.6
20
8.1
12
9.0
22
Analytics - Digital Adoption Platform
8.7
10
9.1
23
Functions - Digital Adoption Platform
7.5
10
8.6
19
8.2
13
9.2
24
Agentic AI - Digital Adoption Platform
7.0
5
6.5
11
Product Analytics
Not enough data
8.7
582
Not enough data
8.7
615
Not enough data
8.6
591
Not enough data
8.2
503
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
445
Agentic AI - Product Analytics
Not enough data
6.6
25
Not enough data
7.1
26
Not enough data
6.9
24
Not enough data
7.5
23
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
9.7
10
Not enough data
9.3
10
Not enough data
Communication
Not enough data
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Planning
Not enough data
7.1
231
Not enough data
7.1
223
Not enough data
6.6
198
Not enough data
7.6
235
Not enough data
7.2
210
Workflow Management
Not enough data
7.3
244
Not enough data
7.6
251
Not enough data
6.7
198
Not enough data
7.0
210
Metrics
Not enough data
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
Variation Testing
Not enough data
8.4
56
Not enough data
7.8
56
Not enough data
8.1
60
Not enough data
8.4
67
Not enough data
8.2
64
Not enough data
7.9
57
Reporting
Not enough data
8.6
85
Not enough data
8.7
88
Personalization
Not enough data
8.7
75
Not enough data
8.7
74
Not enough data
8.9
67
Administration
Not enough data
8.1
77
Not enough data
8.0
67
Not enough data
8.4
86
Not enough data
8.6
92
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and Pendo are categorized as Digital Adoption Platform
Unique Categories
Amplitude Guides & Surveys is categorized as Chatbots
Pendo is categorized as Product Analytics, Digital Analytics, Product Management, Mobile App Analytics, Mobile App Optimization, and Session Replay
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
19.5%
Marketing and Advertising
4.9%
Financial Services
4.9%
Internet
3.7%
Other
23.8%
Computer Software
33.5%
Information Technology and Services
15.4%
Marketing and Advertising
7.1%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.7%
Discussions
Amplitude Guides & Surveys has no discussions with answers
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
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