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Compare Comm100 Live Chat and User.com 
Featured Products
At a Glance
Market Segments
Small-Business (47.8% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$31.00 1 Agent Per Month
No pricing available
Comm100 Live Chat
Star Rating
(28)4.2 out of 5
Market Segments
Small-Business (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
$31.00 1 Agent Per Month
Browse all 3 pricing plansUser.com
Star Rating
(49)4.3 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about User.comComm100 Live Chat vs User.com
When assessing the two solutions, reviewers found Comm100 Live Chat easier to use. However, reviewers preferred the ease of set up for User.com along with administration. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Comm100 Live Chat meets the needs of their business better than User.com.
- When comparing quality of ongoing product support, reviewers felt that Comm100 Live Chat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of User.com over Comm100 Live Chat.
Pricing
Entry-Level Pricing
Comm100 Live Chat
Live Chat Startup
$31.00
1 Agent Per Month
- Full widget customization
- Multi-language chat
- Canned messages
User.com
No pricing availableFree Trial
Comm100 Live Chat
Free Trial is available
User.com
Free Trial is available
Ratings
Meets Requirements
9.0
23
8.2
40
Ease of Use
8.9
23
8.5
40
Ease of Setup
8.3
15
8.5
19
Ease of Admin
9.0
14
9.2
17
Quality of Support
8.9
22
8.7
38
Has the product been a good partner in doing business?
8.3
14
8.3
17
Product Direction (% positive)
7.5
23
8.7
36
Features by Category
Sales Force Automation
Not enough data
6.9
8
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
Not enough data
Not enough data
8.6
6
|
Verified
Not enough data
6.4
6
|
Verified
Not enough data
6.7
5
|
Verified
Not enough data
7.2
6
|
Verified
Marketing Automation
Not enough data
8.6
7
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.7
5
|
Verified
Customer Support
Not enough data
7.5
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
7.6
7
|
Verified
Reporting & Analytics
Not enough data
7.1
8
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
7.4
7
|
Verified
Mobile & Social
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
9.3
5
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.2
6
|
Verified
Not enough data
Not enough data
Integration
Not enough data
8.6
6
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
7.2
6
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
9.0
10
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.3
8
|
Verified
Online Marketing
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
Lead Management
Not enough data
9.2
6
|
Verified
Not enough data
9.3
5
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
9.2
8
|
Verified
Campaign Management
Not enough data
8.1
8
|
Verified
Not enough data
7.1
7
Not enough data
7.9
8
|
Verified
Not enough data
6.7
6
Social
Not enough data
8.6
7
Not enough data
8.3
8
|
Verified
Not enough data
9.2
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.8
7
Reporting & Analytics
Not enough data
7.7
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
8.7
5
Platform
Not enough data
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
9.3
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.8
6
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.0
5
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Communication
9.5
16
|
Verified
9.4
6
|
Verified
9.1
16
|
Verified
9.4
6
|
Verified
7.1
8
8.6
7
|
Verified
8.8
10
|
Verified
9.7
5
|
Verified
Not enough data
Not enough data
Internal Use
8.1
14
|
Verified
9.3
5
|
Verified
Not enough data
8.9
6
|
Verified
7.7
11
|
Verified
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.5
8
|
Verified
7.9
11
|
Verified
7.6
7
|
Verified
Agentic AI - Visitor Identification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Comm100 Live Chat and User.com are categorized as Live Chat
Unique Categories
Comm100 Live Chat has no unique categories
Reviews
Reviewers' Company Size
Comm100 Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Retail
12.0%
Information Technology and Services
12.0%
Higher Education
8.0%
Utilities
4.0%
Other
48.0%
Marketing and Advertising
20.8%
Information Technology and Services
12.5%
Computer Software
12.5%
Internet
8.3%
Hospitality
6.3%
Other
39.6%
Alternatives
Discussions
Comm100 Live Chat has no discussions with answers
Can you help me with the setup?
1 Comment
Official Response from User.com
Each new client receives 1 free Onboarding call from our support team. You can ask for help on our chat as well. If you need some extra support, check our...Read more
Is User com good?
1 Comment
NN
User.com is a customer communication and marketing automation platform with a variety of features to help businesses engage with customers, manage leads, and...Read more
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