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Compare CometChat and PubNub 
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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CometChat
Star Rating
(110)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CometChatPubNub
Star Rating
(17)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PubNubSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CometChat excels in its "Ease of Use" with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward chat solution, while PubNub, with a score of 8.6, is noted for being slightly more complex to navigate.
- Reviewers mention that CometChat's "Quality of Support" is highly rated at 9.3, indicating responsive customer service, whereas PubNub, with a score of 9.2, also offers good support but may not be as readily available for immediate assistance.
- G2 users highlight CometChat's superior "Customization" options, scoring 9.3, which allows businesses to tailor the chat experience extensively, while PubNub, although customizable, does not offer the same level of flexibility, scoring lower in this area.
- Users on G2 report that CometChat's "Data Processing" capabilities, with a score of 7.7, are robust for small businesses, but PubNub shines with a higher score in "Data Modeling" at 10.0, making it a better choice for users needing advanced data analytics.
- Reviewers mention that CometChat's "Integration" score of 8.3 is beneficial for users looking to connect with various platforms easily, while PubNub's "API Call Speed" of 8.5 is praised for its efficiency in real-time applications, making it ideal for developers focused on performance.
- Users say that CometChat's "Performance and Reliability" score of 9.3 reflects its stability during high traffic, which is crucial for businesses, while PubNub's focus on "Real-Time Processing" is highlighted as a key feature for applications requiring instant data updates.
Pricing
Entry-Level Pricing
CometChat
No pricing availablePubNub
No pricing availableFree Trial
CometChat
Free Trial is available
PubNub
No trial information availableRatings
Meets Requirements
9.3
90
8.9
11
Ease of Use
9.2
90
8.6
11
Ease of Setup
8.9
79
8.3
5
Ease of Admin
9.4
75
8.3
5
Quality of Support
9.3
90
9.2
11
Has the product been a good partner in doing business?
9.3
74
9.0
7
Product Direction (% positive)
5.6
87
10.0
10
Features by Category
Data
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Functionality
8.0
31
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.4
29
|
Verified
Not enough data
Support
8.2
30
|
Verified
Not enough data
7.8
26
Not enough data
8.7
30
|
Verified
Not enough data
API Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Moderation - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CometChat and PubNub are categorized as Communication Platform as a Service (CPaaS) and Video Platform as a Service (VPaaS)
Unique Categories
CometChat is categorized as Content Moderation Tools and Bot Platforms
PubNub is categorized as Event Stream Processing and Stream Analytics
Reviews
Reviewers' Company Size
CometChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PubNub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.6%
Health, Wellness and Fitness
6.9%
Internet
5.9%
Information Technology and Services
4.9%
Utilities
3.9%
Other
58.8%
Computer Software
33.3%
Information Technology and Services
13.3%
Staffing and Recruiting
6.7%
Management Consulting
6.7%
Logistics and Supply Chain
6.7%
Other
33.3%
Alternatives
Discussions
CometChat has no discussions with answers
PubNub has no discussions with answers
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