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Compare Comcast Business VoiceEdge and Webex Calling 
Featured Products
At a Glance
Market Segments
Small-Business (60.6% of reviews)
Mid-Market (41.2% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
Comcast Business VoiceEdge
Star Rating
(34)3.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Comcast Business VoiceEdgeWebex Calling
Star Rating
(612)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Calling excels in overall user satisfaction, boasting a significantly higher score compared to Comcast Business VoiceEdge. Users appreciate its seamless integration of calling, messaging, and meetings into a single platform, which enhances collaboration and productivity.
- Users say that the implementation process for Comcast Business VoiceEdge is well-structured, with many highlighting the detailed planning provided by the sales and installation team. This proactive approach helps businesses prepare for any potential disruptions during setup.
- Reviewers mention that Webex Calling offers an intuitive interface that simplifies navigation and access, making it easy for users to manage their communications. This ease of use is a significant advantage, especially for teams that require flexibility in their work environments.
- According to verified reviews, Comcast Business VoiceEdge provides useful features like call forwarding to multiple devices, which users find beneficial for staying connected while on the go. However, some users feel that it lacks the advanced functionalities offered by competitors.
- G2 reviewers highlight the superior quality of support provided by Webex Calling, with many users praising the responsiveness and helpfulness of the support team. This level of service contributes to a more positive overall experience compared to Comcast Business VoiceEdge, where users have reported less frequent need for customer support due to its self-explanatory nature.
- Users express that while Comcast Business VoiceEdge is functional for small businesses, Webex Calling's robust features, such as real-time call monitoring and analysis, significantly enhance team performance and call quality, making it a more suitable choice for mid-market companies.
Pricing
Entry-Level Pricing
Comcast Business VoiceEdge
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Comcast Business VoiceEdge
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
8.0
27
9.2
487
Ease of Use
7.8
27
9.1
489
Ease of Setup
6.9
14
8.8
198
Ease of Admin
7.0
11
8.7
90
Quality of Support
7.5
25
8.9
458
Has the product been a good partner in doing business?
7.2
10
8.8
90
Product Direction (% positive)
6.1
27
9.2
477
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
26
Not enough data
9.2
26
Not enough data
9.3
26
Not enough data
8.7
25
Not enough data
9.2
26
Not enough data
9.3
25
Advanced Features - Cloud PBX
Not enough data
8.8
25
Not enough data
8.2
25
Not enough data
8.7
26
Not enough data
8.3
26
Platform Basics - VoIP Providers
Not enough data
8.7
46
Not enough data
8.7
47
Not enough data
8.7
47
Not enough data
8.4
48
Not enough data
8.6
46
Not enough data
8.7
46
Basic Communication
8.0
20
|
Verified
9.3
358
|
Verified
7.2
10
9.1
337
|
Verified
6.4
11
|
Verified
9.0
333
|
Verified
7.3
11
8.9
330
6.7
18
|
Verified
9.1
353
|
Verified
8.0
19
|
Verified
9.0
339
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
41
Not enough data
8.6
42
Not enough data
8.5
42
Not enough data
8.4
42
Access
6.3
15
|
Verified
9.0
314
6.0
13
|
Verified
8.8
311
6.6
17
9.0
310
|
Verified
Advanced Features
6.8
16
|
Verified
8.7
322
5.9
16
|
Verified
8.8
318
7.6
17
9.0
317
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
Not enough data
9.2
134
|
Verified
Not enough data
9.3
136
|
Verified
Not enough data
9.3
104
Features
Not enough data
9.2
134
Not enough data
9.1
104
Not enough data
9.1
142
|
Verified
Not enough data
9.4
142
|
Verified
Not enough data
9.4
140
|
Verified
Not enough data
9.0
134
Categories
Categories
Shared Categories
Comcast Business VoiceEdge and Webex Calling are categorized as VoIP Providers
Unique Categories
Comcast Business VoiceEdge has no unique categories
Webex Calling is categorized as Cloud PBX Platforms, UCaaS Platforms, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Comcast Business VoiceEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Real Estate
9.1%
Non-Profit Organization Management
9.1%
Insurance
6.1%
Financial Services
6.1%
Other
51.5%
Information Technology and Services
26.4%
Consumer Services
6.1%
Computer Software
6.1%
Telecommunications
5.6%
Marketing and Advertising
3.9%
Other
51.9%
Discussions
Comcast Business VoiceEdge has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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