Compare Comcast Business VoiceEdge and Ultatel

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At a Glance
Comcast Business VoiceEdge
Comcast Business VoiceEdge
Star Rating
(34)3.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Comcast Business VoiceEdge
Ultatel
Ultatel
Star Rating
(49)4.7 out of 5
Market Segments
Small-Business (75.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $18.00 1 User Per Month
Browse all 3 pricing plans

Comcast Business VoiceEdge vs Ultatel

When assessing the two solutions, reviewers found Ultatel easier to use, set up, and administer. Reviewers also preferred doing business with Ultatel overall.

  • Reviewers felt that Ultatel meets the needs of their business better than Comcast Business VoiceEdge.
  • When comparing quality of ongoing product support, reviewers felt that Ultatel is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Ultatel over Comcast Business VoiceEdge.
Pricing
Entry-Level Pricing
Comcast Business VoiceEdge
No pricing available
Ultatel
Essential
Starting at $18.00
1 User Per Month
Browse all 3 pricing plans
Free Trial
Comcast Business VoiceEdge
No trial information available
Ultatel
No trial information available
Ratings
Meets Requirements
8.0
27
9.4
47
Ease of Use
7.8
27
9.4
48
Ease of Setup
6.9
14
9.3
35
Ease of Admin
7.0
11
8.9
35
Quality of Support
7.5
25
9.5
42
Has the product been a good partner in doing business?
7.2
10
9.3
33
Product Direction (% positive)
6.1
27
9.8
48
Features by Category
Not enough data
9.7
10
Channels
Not enough data
9.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
9.8
7
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.7
5
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
9.4
8
Not enough data
10.0
7
Not enough data
9.2
6
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.9
20
8.3
41
Platform Basics - VoIP Providers
Not enough data
8.3
6
Not enough data
9.3
9
Not enough data
6.9
6
Not enough data
7.1
8
Not enough data
5.7
5
Not enough data
7.7
5
Basic Communication
8.0
20
|
Verified
9.6
39
7.2
10
8.1
32
6.4
11
|
Verified
8.9
37
7.3
11
7.9
28
6.7
18
|
Verified
9.3
34
8.0
19
|
Verified
9.3
27
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.3
15
|
Verified
8.0
27
6.0
13
|
Verified
7.7
22
6.6
17
8.3
23
Advanced Features
6.8
16
|
Verified
8.8
31
5.9
16
|
Verified
9.5
33
7.6
17
9.6
35
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Comcast Business VoiceEdge
Comcast Business VoiceEdge
Ultatel
Ultatel
Comcast Business VoiceEdge and Ultatel are categorized as VoIP Providers
Unique Categories
Comcast Business VoiceEdge
Comcast Business VoiceEdge has no unique categories
Ultatel
Ultatel is categorized as Contact Center, Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
Comcast Business VoiceEdge
Comcast Business VoiceEdge
Small-Business(50 or fewer emp.)
60.6%
Mid-Market(51-1000 emp.)
27.3%
Enterprise(> 1000 emp.)
12.1%
Ultatel
Ultatel
Small-Business(50 or fewer emp.)
75.5%
Mid-Market(51-1000 emp.)
22.4%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
Comcast Business VoiceEdge
Comcast Business VoiceEdge
Information Technology and Services
18.2%
Real Estate
9.1%
Non-Profit Organization Management
9.1%
Automotive
6.1%
Insurance
6.1%
Other
51.5%
Ultatel
Ultatel
Information Technology and Services
10.4%
Non-Profit Organization Management
10.4%
Hospital & Health Care
8.3%
Health, Wellness and Fitness
6.3%
Construction
6.3%
Other
58.3%
Alternatives
Comcast Business VoiceEdge
Comcast Business VoiceEdge Alternatives
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RingEX
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Webex Calling
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Ultatel
Ultatel Alternatives
Nextiva
Nextiva
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RingEX
RingEX
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GoTo Connect
GoTo Connect
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Dialpad Connect
Dialpad Connect
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Discussions
Comcast Business VoiceEdge
Comcast Business VoiceEdge Discussions
Monty the Mongoose crying
Comcast Business VoiceEdge has no discussions with answers
Ultatel
Ultatel Discussions
Monty the Mongoose crying
Ultatel has no discussions with answers