# Comcast Business VoiceEdge vs Ooma Office Comparison | | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **Star Rating** | 3.6 out of 5 | 4.5 out of 5 | | **Total Reviews** | 35 | 132 | | **Largest Market Segment** | Small-Business (58.8% of reviews) | Small-Business (100.0% of reviews) | | **Entry Level Price** | No pricing available | $19.95 1 User Per Month | --- ## Top Pros & Cons ### Comcast Business VoiceEdge Pros: - Business Tools (1 reviews) - Calling Features (1 reviews) Cons: - Complex Processes (1 reviews) - Contact Management (1 reviews) ### Ooma Office Pros: - Ease of Use (3 reviews) - Easy Setup (3 reviews) Cons: - Customer Service (1 reviews) - High Cost (1 reviews) --- ## Ratings Comparison | Rating | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **Meets Requirements** | 7.9 (28 reviews) | 9.0 (105 reviews) | | **Ease of Use** | 7.7 (28 reviews) | 9.0 (106 reviews) | | **Ease of Setup** | 6.7 (15 reviews) | 9.1 (97 reviews) | | **Ease of Admin** | 7.0 (11 reviews) | 9.0 (80 reviews) | | **Quality of Support** | 7.4 (26 reviews) | 9.1 (104 reviews) | | **Has the product been a good partner in doing business?** | 7.2 (10 reviews) | 9.1 (79 reviews) | | **Product Direction (% positive)** | 6.1 (27 reviews) | 9.0 (97 reviews) | --- ## Pricing ### Comcast Business VoiceEdge #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Ooma Office #### Entry-Level Pricing Plan: Ooma Office Price: $19.95 1 User Per Month Description: No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico. Key Features: - Virtual Receptionist- Automate how you manage incoming calls and play custom messages - Ooma Office Mobile App with SMS Messaging - Ring Groups/Multi Extension Dialing [Browse all 3 editions](https://www.g2.com/products/ooma-office/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Comcast Business VoiceEdge** | 6.9/10 | 21 | | **Ooma Office** | 8.3/10 | 94 | #### Platform Basics - VoIP Providers | Feature | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Network monitoring** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | #### Basic Communication | Feature | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **Phone Calls** | 8.1 (21 reviews) ✓ Verified | 9.2 (89 reviews) | | **Video Calls** | 7.2 (10 reviews) | 7.4 (39 reviews) | | **Instant Messaging** | 6.4 (11 reviews) ✓ Verified | 8.0 (11 reviews) | | **Screen Sharing** | 7.3 (11 reviews) | 6.8 (40 reviews) | | **Conference Calls** | 6.7 (18 reviews) ✓ Verified | 8.6 (57 reviews) | | **Desk-to-Desk Calls** | 8.1 (20 reviews) ✓ Verified | 8.9 (65 reviews) | #### Agentic AI - VoIP Providers | Feature | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Adaptive Learning** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | #### Access | Feature | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **Software Pairing** | 6.3 (15 reviews) ✓ Verified | 7.7 (42 reviews) | | **Browser Extension** | 6.0 (13 reviews) ✓ Verified | 7.6 (40 reviews) | | **Individual Download** | 6.6 (17 reviews) | 8.6 (52 reviews) | #### Advanced Features | Feature | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **Hold Music** | 6.8 (16 reviews) ✓ Verified | 8.7 (64 reviews) | | **Automated Attendants** | 5.9 (16 reviews) ✓ Verified | 8.9 (79 reviews) | | **VOiP Number** | 7.8 (18 reviews) | 9.4 (80 reviews) | --- ## Categories **Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) --- ## Reviewer Demographics ### By Company Size | Segment | Comcast Business VoiceEdge | Ooma Office | |---|---|---| | **Small-Business** | 58.8% | 100.0% | | **Mid-Market** | 29.4% | 0% | | **Enterprise** | 11.8% | 0% | ### By Industry #### Comcast Business VoiceEdge - **Information Technology and Services:** 17.6% - **Real Estate:** 11.8% - **Non-Profit Organization Management:** 8.8% - **Automotive:** 5.9% - **Insurance:** 5.9% - **Financial Services:** 5.9% - **Building Materials:** 2.9% - **Computer Software:** 2.9% - **Construction:** 2.9% - **Consumer Goods:** 2.9% - **Other:** 32.4% #### Ooma Office - **Insurance:** 11.8% - **Construction:** 7.1% - **Legal Services:** 5.5% - **Financial Services:** 3.9% - **Non-Profit Organization Management:** 3.9% - **Accounting:** 3.1% - **Consumer Services:** 3.1% - **Retail:** 3.1% - **Computer & Network Security:** 2.4% - **Management Consulting:** 2.4% - **Other:** 53.5% --- ## Alternatives ### Alternatives to Comcast Business VoiceEdge - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3553 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (919 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3372 reviews) ### Alternatives to Ooma Office - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3553 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3372 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews) - [net2phone](https://www.g2.com/products/net2phone-g2/reviews) — 4.4/5 stars (192 reviews) - [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (344 reviews) --- ## Top Discussions ### Comcast Business VoiceEdge No discussions available for this product. ### Ooma Office No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/comcast-business-voiceedge-vs-ooma-office)