# Comcast Business VoiceEdge vs Intermedia Unite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Intermedia Unite excels in overall user satisfaction, reflected in its higher G2 Score of 66.62 compared to Comcast Business VoiceEdge's 50.78. Users appreciate the seamless integration of features, such as HD video and audio quality during meetings, which enhances collaboration.
- **Users say** that Intermedia Unite's ease of use is a standout feature, with a score of 9.0. Reviewers highlight the intuitive smartphone app that allows them to make and receive calls from anywhere, making it a convenient choice for remote work.
- **Reviewers mention** that Comcast Business VoiceEdge offers useful call forwarding capabilities, allowing users to forward calls to their laptops and cell phones when out of the office. However, it struggles with overall user experience, as indicated by its lower star rating of 3.6.
- **According to verified reviews** , Intermedia Unite provides a robust support system, scoring 8.7 in quality of support. Users appreciate the responsive customer service, which contrasts with Comcast Business VoiceEdge, where some users found the need for support less frequent due to its self-explanatory nature.
- **G2 reviewers highlight** that Intermedia Unite's implementation process is smooth and efficient, with a score of 9.0 for ease of setup. Users have noted that the onboarding experience is straightforward, making it easy for teams to get started quickly.
- **Users report** that while Comcast Business VoiceEdge has some appealing features, such as a detailed implementation plan, it falls short in areas like conference calls and automated attendants, where Intermedia Unite shines with higher ratings and user satisfaction.



| | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Star Rating** | 3.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 35 | 520 | 
| **Largest Market Segment** | Small-Business (58.8% of reviews) | Small-Business (66.7% of reviews) | 
| **Entry Level Price** | No pricing available | $22.99 1 User Per Month | 

---
## Top Pros & Cons

### Comcast Business VoiceEdge

Pros:
- Business Tools (1 reviews)
- Calling Features (1 reviews)

Cons:
- Complex Processes (1 reviews)
- Contact Management (1 reviews)

### Intermedia Unite

Pros:
- Customer Support (14 reviews)
- Ease of Use (14 reviews)

Cons:
- Internet Dependency (3 reviews)
- Admin Control (2 reviews)

---
## Ratings Comparison
| Rating | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
  | **Meets Requirements** | 7.9 (28 reviews) | 8.9 (430 reviews) | 
  | **Ease of Use** | 7.7 (28 reviews) | 9.0 (432 reviews) | 
  | **Ease of Setup** | 6.7 (15 reviews) | 9.0 (245 reviews) | 
  | **Ease of Admin** | 7.0 (11 reviews) | 9.0 (237 reviews) | 
  | **Quality of Support** | 7.4 (26 reviews) | 8.7 (391 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.2 (10 reviews) | 9.1 (230 reviews) | 
  | **Product Direction (% positive)** | 6.1 (27 reviews) | 8.8 (419 reviews) | 

---
## Pricing

### Comcast Business VoiceEdge

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Intermedia Unite

#### Entry-Level Pricing

Plan: Unite For Teams Pro

Price: $22.99 1 User Per Month

Description: An integrated, single-app solution built for businesses that use Microsoft Teams for collaboration and need a phone system with advanced communication features.

Key Features:
- Azure AD Single Sign-on
- Basic PBX
- Contact Sync

[Browse all 4 editions](https://www.g2.com/products/intermedia-unite/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Comcast Business VoiceEdge** | N/A | N/A |
| **Intermedia Unite** | 8.6/10 | 288 |

#### Collaboration Tools

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.5 (253 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 8.6 (42 reviews) | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 8.8 (72 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 8.5 (68 reviews) | 

#### Meeting Coordination

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Scheduling** | Not enough data | 8.5 (256 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.6 (226 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.6 (233 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.7 (69 reviews) ✓ Verified | 

#### Software Type

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Mobile** | Not enough data | 7.8 (189 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.9 (68 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 8.8 (68 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Comcast Business VoiceEdge** | 6.9/10 | 21 |
| **Intermedia Unite** | 8.9/10 | 131 |

#### Platform Basics - VoIP Providers

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 9.3 (10 reviews) | 
| **Call Management** | Not enough data | 9.1 (11 reviews) | 
| **Network monitoring** | Not enough data | 8.9 (9 reviews) | 
| **Integrations** | Not enough data | 8.0 (9 reviews) | 
| **Virtual PBX** | Not enough data | 9.0 (8 reviews) | 
| **SIP trunking services** | Not enough data | 8.8 (7 reviews) | 

#### Basic Communication

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Phone Calls** | 8.1 (21 reviews) ✓ Verified | 9.6 (124 reviews) ✓ Verified | 
| **Video Calls** | 7.2 (10 reviews) | 8.6 (74 reviews) ✓ Verified | 
| **Instant Messaging** | 6.4 (11 reviews) ✓ Verified | 8.7 (90 reviews) ✓ Verified | 
| **Screen Sharing** | 7.3 (11 reviews) | 8.4 (72 reviews) ✓ Verified | 
| **Conference Calls** | 6.7 (18 reviews) ✓ Verified | 9.1 (94 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.1 (20 reviews) ✓ Verified | 9.5 (110 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Software Pairing** | 6.3 (15 reviews) ✓ Verified | 8.2 (26 reviews) | 
| **Browser Extension** | 6.0 (13 reviews) ✓ Verified | 8.8 (26 reviews) | 
| **Individual Download** | 6.6 (17 reviews) | 8.9 (76 reviews) | 

#### Advanced Features

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Hold Music** | 6.8 (16 reviews) ✓ Verified | 9.0 (106 reviews) ✓ Verified | 
| **Automated Attendants** | 5.9 (16 reviews) ✓ Verified | 9.2 (102 reviews) ✓ Verified | 
| **VOiP Number** | 7.8 (18 reviews) | 9.5 (112 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Comcast Business VoiceEdge** | N/A | N/A |
| **Intermedia Unite** | 8.9/10 | 48 |

#### Agentic AI - UCaaS Platforms

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.8 (35 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | 9.0 (34 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.6 (33 reviews) ✓ Verified | 

#### Features

| Feature | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.4 (37 reviews) | 
| **Voicemail to SMS** | Not enough data | 8.7 (31 reviews) | 
| **File Sharing** | Not enough data | 8.7 (30 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.1 (33 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.0 (34 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.3 (28 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to Intermedia Unite (2):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Comcast Business VoiceEdge | Intermedia Unite | 
|---|---|---|
| **Small-Business** | 58.8% | 66.7% | 
| **Mid-Market** | 29.4% | 20.9% | 
| **Enterprise** | 11.8% | 12.4% | 

### By Industry

#### Comcast Business VoiceEdge

- **Information Technology and Services:** 17.6%
- **Real Estate:** 11.8%
- **Non-Profit Organization Management:** 8.8%
- **Automotive:** 5.9%
- **Insurance:** 5.9%
- **Financial Services:** 5.9%
- **Building Materials:** 2.9%
- **Computer Software:** 2.9%
- **Construction:** 2.9%
- **Consumer Goods:** 2.9%
- **Other:** 32.4%

#### Intermedia Unite

- **Information Technology and Services:** 11.7%
- **Hospital & Health Care:** 5.4%
- **Financial Services:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Telecommunications:** 3.8%
- **Real Estate:** 3.8%
- **Insurance:** 2.8%
- **Computer Software:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Construction:** 2.4%
- **Other:** 54.7%

---
## Alternatives

### Alternatives to Comcast Business VoiceEdge

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1410 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4198 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (354 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3393 reviews)

### Alternatives to Intermedia Unite

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1410 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56497 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4198 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19180 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3393 reviews)

---
## Top Discussions

### Comcast Business VoiceEdge

No discussions available for this product.

### Intermedia Unite

- Title: [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,..."
- Title: [I would love to text my clients (4k plus) a Happy Birthday text.  Can this be automated?](https://www.g2.com/discussions/i-would-love-to-text-my-clients-4k-plus-a-happy-birthday-text-can-this-be-automated) — 2 comments, 1 upvote
  > **Top comment:** "At this time, I'm not aware of a way to send automated text messages to multiple addresses from within the Intermedia Unite application.
This is based on my..."
- Title: [How can I configure my phones so that they will work during a power outage with alternative power?](https://www.g2.com/discussions/how-can-i-configure-my-phones-so-that-they-will-work-during-a-power-outage-with-alternative-power) — 2 comments, 1 upvote
  > **Top comment:** "maybe with solar charger? "
- Title: [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) — 1 comment
  > **Top comment:** "Phone Service is what we use it for, but they, also, have many other services including a Meeting program."
- Title: [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) — 1 comment, 1 upvote
  > **Top comment:** "Microsoft Teams and Cisco Webex"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/comcast-business-voiceedge-vs-intermedia-unite)