# Collect.chat vs JivoChat Comparison

| | Collect.chat | JivoChat | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 14 | 51 | 
| **Largest Market Segment** | Small-Business (83.3% of reviews) | Mid-Market (66.0% of reviews) | 
| **Entry Level Price** | Free Per Month | No pricing available | 

---
## Top Pros & Cons

### Collect.chat

Pros:
- Ease of Use (1 reviews)
- Efficiency (1 reviews)

Cons:
- Dashboard Issues (1 reviews)
- Limited Features (1 reviews)

### JivoChat

**Not enough data**

---
## Ratings Comparison
| Rating | Collect.chat | JivoChat | 
|---|---|---|
  | **Meets Requirements** | 8.2 (12 reviews) | 9.3 (39 reviews) | 
  | **Ease of Use** | 8.6 (12 reviews) | 9.6 (40 reviews) | 
  | **Ease of Setup** | 9.6 (8 reviews) | 9.5 (29 reviews) | 
  | **Ease of Admin** | 9.0 (8 reviews) | 9.5 (29 reviews) | 
  | **Quality of Support** | 8.2 (12 reviews) | 8.9 (41 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (8 reviews) | 9.1 (29 reviews) | 
  | **Product Direction (% positive)** | 9.0 (12 reviews) | 8.8 (40 reviews) | 

---
## Pricing

### Collect.chat

#### Entry-Level Pricing

Plan: Free

Price: Free Per Month

Key Features:
- 100 Responses per month  	
- 3 Forms
- 1 Workspaces

[Browse all 4 editions](https://www.g2.com/products/collect-chat/pricing)

#### Free Trial

No

### JivoChat

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Collect.chat** | N/A | N/A |
| **JivoChat** | N/A | N/A |

#### Messenger

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Sequencing** | Not enough data | Not enough data | 
| **AI** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customization Interface** | Not enough data | Not enough data | 

#### Channels

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Social Media** | Not enough data | Not enough data | 
| **Website** | Not enough data | Not enough data | 
| **Text Message (SMS)** | Not enough data | Not enough data | 
| **Voice Assistants** | Not enough data | Not enough data | 
| **Other** | Not enough data | Not enough data | 

#### Customers

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Profiles** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Lead Gathering** | Not enough data | Not enough data | 
| **Sales Conversion** | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Collect.chat** | N/A | N/A |
| **JivoChat** | N/A | N/A |

#### Responses

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | 

#### Platform

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Live chat** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **A/B testing** | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Collect.chat** | N/A | N/A |
| **JivoChat** | N/A | N/A |

#### Survey Management

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 
| **Question Types** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Collect.chat** | N/A | N/A |
| **JivoChat** | N/A | N/A |

#### Customization

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Collect.chat** | N/A | N/A |
| **JivoChat** | 9.0/10 | 40 |

#### Generative AI

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 9.6 (39 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 9.2 (39 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 9.4 (36 reviews) | 
| **In-App Messaging** | Not enough data | 9.3 (38 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | 7.4 (7 reviews) | 

####  Internal Use

| Feature | Collect.chat | JivoChat | 
|---|---|---|
| **Customization ** | Not enough data | 9.3 (39 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 9.5 (38 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 8.8 (36 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.2 (38 reviews) | 
| **Team Inbox ** | Not enough data | 9.2 (37 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 9.3 (38 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (1):** [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to Collect.chat (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)

**Unique to JivoChat (1):** [Live Chat Software](https://www.g2.com/categories/live-chat)


---
## Reviewer Demographics

### By Company Size

| Segment | Collect.chat | JivoChat | 
|---|---|---|
| **Small-Business** | 83.3% | 34.0% | 
| **Mid-Market** | 16.7% | 66.0% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Collect.chat

- **Marketing and Advertising:** 25.0%
- **Internet:** 25.0%
- **Printing:** 8.3%
- **Information Technology and Services:** 8.3%
- **Hospitality:** 8.3%
- **Graphic Design:** 8.3%
- **E-Learning:** 8.3%
- **Consumer Services:** 8.3%

#### JivoChat

- **Information Technology and Services:** 42.6%
- **Computer & Network Security:** 10.6%
- **Oil & Energy:** 6.4%
- **Retail:** 4.3%
- **Marketing and Advertising:** 4.3%
- **Leisure, Travel & Tourism:** 4.3%
- **Business Supplies and Equipment:** 4.3%
- **Accounting:** 2.1%
- **Banking:** 2.1%
- **Events Services:** 2.1%
- **Other:** 17.0%

---
## Alternatives

### Alternatives to Collect.chat

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Landbot](https://www.g2.com/products/landbot/reviews) — 4.7/5 stars (333 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1476 reviews)
- [Botpress](https://www.g2.com/products/botpress/reviews) — 4.5/5 stars (492 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1904 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14738 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (497 reviews)
- [Customers.ai](https://www.g2.com/products/customers-ai/reviews) — 4.8/5 stars (429 reviews)

### Alternatives to JivoChat

- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1904 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [tawk.to](https://www.g2.com/products/tawk-to/reviews) — 4.5/5 stars (202 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.4/5 stars (806 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (497 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6934 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3742 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)

---
## Top Discussions

### Collect.chat

No discussions available for this product.

### JivoChat

- Title: [Is JivoChat legit?](https://www.g2.com/discussions/is-jivochat-legit) — 2 comments, 1 upvote
  > **Top comment:** "It is! Definetly brings us more than we expect."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/collect-chat-vs-jivochat)