Compare Collect.chat vs IBM Watson Assistant

See this
comparison of Collect.chat vs. IBM Watson Assistant
based on data from user reviews. Collect.chat rates 4.8/5 stars with 10 reviews. IBM Watson Assistant rates 4.3/5 stars with 106 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Lite
Free
 
Standard
$0.0025USD
per message
 
Plus
Contact Us
 
Premium
Contact Us
 
IBM Cloud Private
Contact Us
 
Free Trial Unavailable
Free Trial
Collect.chat
Free Trial Unavailable
IBM Watson Assistant
Lite
Free
Standard
$0.0025USDper message
Plus
Contact Us
Premium
Contact Us
IBM Cloud Private
Contact Us
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.2
8.7
Ease of Use
Ease of Use
8.8
8.3
Ease of Setup
Ease of Setup
10.0
7.9
Ease of Admin
Ease of Admin
9.5
7.7
Quality of Support
Quality of Support
9.2
7.6
Ease of Doing Business With
Ease of Doing Business With
9.5
8.3
Product Direction (% positive)
Product Direction (% positive)
10.0
8.9
Meets Requirements
Collect.chat
9.2
IBM Watson Assistant
8.7
Ease of Use
Collect.chat
8.8
IBM Watson Assistant
8.3
Ease of Setup
Collect.chat
10.0
IBM Watson Assistant
7.9
Ease of Admin
Collect.chat
9.5
IBM Watson Assistant
7.7
Quality of Support
Collect.chat
9.2
IBM Watson Assistant
7.6
Ease of Doing Business With
Collect.chat
9.5
IBM Watson Assistant
8.3
Product Direction (% positive)
Collect.chat
10.0
IBM Watson Assistant
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
13.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
17.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
69.5%
Collect.chat
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%
IBM Watson Assistant
Small-Business
13.3%
Mid-Market
17.1%
Enterprise
69.5%

Reviewers' Industry

 
Marketing and Advertising
30.0%
Information Technology and Services
20.0%
 
Internet
30.0%
Telecommunications
12.4%
 
Printing
10.0%
Financial Services
5.7%
 
Information Technology and Services
10.0%
Utilities
4.8%
 
Hospitality
10.0%
Computer Software
4.8%
 
Other
10.0%
Other
52.4%
Collect.chat
Marketing and Advertising
30.0%
Internet
30.0%
Printing
10.0%
Information Technology and Services
10.0%
Hospitality
10.0%
Other
10.0%
IBM Watson Assistant
Information Technology and Services
20.0%
Telecommunications
12.4%
Financial Services
5.7%
Utilities
4.8%
Computer Software
4.8%
Other
52.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Mike C.
Administrator

collect.chat integration to websites is as easy as possible. The setup was simple and quick and what we liked most about it was the modern and engaging chat experience that many customers loved, it's not too blunt and a happy way to interact. Definitely has...

Katherine S.
G2 User

The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...

Most Helpful Critical Review
Most Helpful Critical Review
User

I think the "Not using Collect.chat yet?" branding should be at the top of the chat window.

G2 User

There is no ease way to build up over the core of watson assistant, and the support team is not helping.

 
Collect.chat
Most Helpful Favorable Review
Mike C.
Administrator

collect.chat integration to websites is as easy as possible. The setup was simple and quick and what we liked most about it was the modern and engaging chat experience that many customers loved, it's not too blunt and a happy way to interact. Definitely has...

Most Helpful Critical Review
User

I think the "Not using Collect.chat yet?" branding should be at the top of the chat window.

IBM Watson Assistant
Most Helpful Favorable Review
Katherine S.
G2 User

The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...

Most Helpful Critical Review
G2 User

There is no ease way to build up over the core of watson assistant, and the support team is not helping.

Screenshots

 
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Videos

 No videos provided

Quickly build and deploy virtual assistants across a variety of channels.

Get started with conversational AI with our "Core Conversation Concepts" video and check out "Advanced Conversational Concepts" to learn more https://www.ibm.com/account/reg/us-en/signup?formid=urx-33830

Collect.chat
No videos provided
IBM Watson Assistant

Quickly build and deploy virtual assistants across a variety of channels.

Get started with conversational AI with our "Core Conversation Concepts" video and check out "Advanced Conversational Concepts" to learn more https://www.ibm.com/account/reg/us-en/signup?formid=urx-33830

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