Users report that Coinbase Exchange excels in ease of use with a score of 8.7, making it a preferred choice for beginners, while HitBTC struggles with a lower score of 5.8, indicating a steeper learning curve for new users.
Reviewers mention that Coinbase Exchange offers a seamless setup experience, scoring 9.0, which is a significant advantage for users looking to get started quickly, whereas HitBTC lacks clarity in its setup process, leading to user frustration.
G2 users highlight the quality of support provided by Coinbase Exchange, which has a score of 6.9, as being more responsive and helpful compared to HitBTC's disappointing score of 3.8, where users often report long wait times and unhelpful responses.
Reviewers say that Coinbase Exchange has a positive product direction score of 7.7, indicating that users feel confident about the platform's future developments, while HitBTC's score of 4.4 raises concerns about its ongoing improvements and updates.
Users on G2 appreciate Coinbase Exchange's focus on small businesses, with 82.8% of reviews coming from this segment, suggesting tailored features that meet their needs, while HitBTC, with only 64.0% from small businesses, may not cater as effectively to this audience.
Users report that Coinbase Exchange has a higher overall satisfaction reflected in its G2 rating of 3.8, compared to HitBTC's lower rating of 2.4, indicating a general preference for Coinbase among users looking for a reliable exchange platform.
Pricing
Entry-Level Pricing
Coinbase Exchange
No pricing available
HitBTC
No pricing available
Free Trial
Coinbase Exchange
No trial information available
HitBTC
No trial information available
Ratings
Meets Requirements
8.2
78
5.5
22
Ease of Use
8.7
79
5.8
22
Ease of Setup
9.2
8
Not enough data
Ease of Admin
9.0
5
Not enough data
Quality of Support
7.0
72
3.8
21
Has the product been a good partner in doing business?
Coinbase is a cryptocurrency exchange allowing buying, selling, transferring, and storing cryptocurrency. However storing crypto in an exchange for the long...Read more
Is Coinbase a good platform?
2 Comments
DP
I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,...Read more
Can you get scammed on Coinbase?
2 Comments
MA
After so many attempts in getting my funds back which I lost to a fake platform called truimph fx. I lost the total of $38.000. I needed the profit to...Read more
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