Users report that Coinbase Custody excels in its "Quality of Support," with a score of 9.2, indicating that users find the support team highly responsive and helpful, while Ledger Vault, with a score of 8.8, is still strong but slightly less praised in this area.
Reviewers mention that Ledger Vault offers superior "Multi-User Access" with a perfect score of 10.0, making it a preferred choice for teams needing collaborative access, whereas Coinbase Custody scores 7.7, which may limit its appeal for larger organizations.
G2 users highlight that Coinbase Custody has a robust "Policy Control" feature, scoring 9.4, which allows for detailed governance and compliance management, while Ledger Vault, although strong, does not match this level of granularity in policy management.
Users on G2 report that both products have the same score for "Currency Support" at 6.7, indicating that neither product stands out in this area, which may be a consideration for users looking for extensive cryptocurrency options.
Reviewers mention that Ledger Vault shines in "Asset Sharing," scoring 8.9, which facilitates easier collaboration on asset management, while Coinbase Custody's score of 7.3 suggests it may not be as user-friendly for sharing assets among multiple users.
Users say that both platforms have strong "Storage Security," with Ledger Vault achieving a perfect score of 10.0, which is a significant advantage for users prioritizing security, while Coinbase Custody also performs well but does not reach the same level of assurance.
Pricing
Entry-Level Pricing
Coinbase Custody
No pricing available
Ledger Vault
No pricing available
Free Trial
Coinbase Custody
No trial information available
Ledger Vault
Free Trial is available
Ratings
Meets Requirements
7.8
6
8.8
10
Ease of Use
7.2
6
7.7
10
Ease of Setup
Not enough data
7.3
5
Ease of Admin
Not enough data
8.3
5
Quality of Support
9.2
6
8.7
9
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