Introducing G2.ai, the future of software buying.Try now
Compare Cognito Forms and Zoho Forms 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SurveyJS
Visit Website
At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
$19.00 Per Month
$ 25/Month
Cognito Forms
Star Rating
(87)4.5 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 4 pricing plansZoho Forms
Star Rating
(126)4.4 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Forms offers a solid range of custom fields with a score of 8.6, but Cognito Forms excels with a score of 9.2, allowing for more tailored data collection options.
- Reviewers mention that while both platforms support conditional logic, Cognito Forms slightly outperforms with a score of 8.8 compared to Zoho Forms' 8.6, making it easier to create dynamic forms based on user input.
- G2 users highlight that Cognito Forms shines in multi-page forms, scoring 9.0, which enhances user experience during lengthy submissions, whereas Zoho Forms scores 8.7 in this area.
- Users on G2 report that the quality of support is notably better with Cognito Forms, receiving a score of 9.2, while Zoho Forms lags behind at 8.2, indicating a more responsive and helpful support team.
- Reviewers say that Cognito Forms provides superior payment integration options, scoring 8.9, which is a significant advantage for users needing to process transactions directly through their forms, compared to Zoho Forms' score of 8.0.
- Users report that both platforms offer mobile forms, but Cognito Forms scores higher at 8.8, indicating a more user-friendly mobile experience compared to Zoho Forms' score of 8.3.
Pricing
Entry-Level Pricing
Cognito Forms
Pro
$19.00
Per Month
Create more advanced forms without any ads.
- Unlimited Forms and Fields
- 2 Users
- 2,000 Entries per Month
Zoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
Cognito Forms
Free Trial is available
Zoho Forms
No trial information availableRatings
Meets Requirements
9.1
71
8.7
108
Ease of Use
9.1
72
9.0
109
Ease of Setup
9.0
51
8.9
49
Ease of Admin
9.1
49
8.8
42
Quality of Support
9.2
56
8.5
97
Has the product been a good partner in doing business?
9.3
44
8.5
44
Product Direction (% positive)
8.5
70
9.2
107
Features by Category
Customization
9.3
33
8.6
38
9.0
35
8.6
36
9.0
33
8.8
36
8.1
34
8.1
36
Additional Functionality
9.0
29
8.7
36
Feature Not Available
8.1
31
8.6
35
8.5
35
8.3
16
8.1
30
8.9
31
8.4
35
Categories
Categories
Shared Categories
Cognito Forms and Zoho Forms are categorized as Online Form Builder
Unique Categories
Cognito Forms has no unique categories
Zoho Forms has no unique categories
Reviews
Reviewers' Company Size
Cognito Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.1%
Education Management
6.0%
Accounting
6.0%
Marketing and Advertising
4.8%
Construction
4.8%
Other
71.4%
Information Technology and Services
11.7%
Marketing and Advertising
8.3%
Computer Software
6.7%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.2%
Discussions
Is Cognito forms legit?
2 Comments
Official Response from Cognito Forms
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 Comment
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
1 Comment
Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.
From data encryption and secure transmission to data...Read more
Zoho Forms has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
