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Compare Cognito Forms and SurveyMonkey 
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At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
$19.00 Per Month
Contact Us
Cognito Forms
Star Rating
(87)4.5 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,268)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its "Survey Builder" feature, providing a user-friendly interface that allows for easy creation of surveys, while Cognito Forms also offers a solid builder but is noted for its "Multi-page Forms" functionality, which enhances user experience for longer surveys.
- Reviewers mention that Cognito Forms shines with its "Custom Fields" and "Conditional Logic" capabilities, allowing for highly tailored forms, whereas SurveyMonkey's customization options are good but not as flexible, particularly in these areas.
- G2 users highlight that SurveyMonkey has a more extensive library of "Templates," making it easier for users to get started quickly, while Cognito Forms is praised for its "Embedded Forms" feature, which allows seamless integration into websites.
- Users on G2 report that Cognito Forms offers better "Payments" integration, making it easier for businesses to collect payments directly through forms, a feature that SurveyMonkey lacks in comparison.
- Reviewers say that SurveyMonkey's "Quality of Support" is rated lower than Cognito Forms, with users noting that Cognito Forms provides more responsive and helpful customer service, particularly for troubleshooting issues.
- Users report that while both platforms offer "Mobile Forms," Cognito Forms is slightly favored for its offline capability, allowing users to collect responses without an internet connection, which is a significant advantage for fieldwork scenarios.
Pricing
Entry-Level Pricing
Cognito Forms
Pro
$19.00
Per Month
Create more advanced forms without any ads.
- Unlimited Forms and Fields
- 2 Users
- 2,000 Entries per Month
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Cognito Forms
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.1
71
9.0
20,452
Ease of Use
9.1
72
9.2
20,564
Ease of Setup
9.0
51
9.0
7,903
Ease of Admin
9.1
49
8.9
7,583
Quality of Support
9.2
56
8.6
14,500
Has the product been a good partner in doing business?
9.3
44
8.8
6,632
Product Direction (% positive)
8.5
70
7.7
20,015
Features by Category
Feedback Management
Not enough data
7.7
146
Not enough data
8.0
143
Not enough data
8.1
144
Feedback Analysis
Not enough data
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Feedback Sources
Not enough data
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1369
Not enough data
8.9
1397
Not enough data
8.6
1317
Not enough data
8.8
1359
Survey Customization
Not enough data
8.5
1143
Not enough data
8.2
1177
Not enough data
8.1
1069
Not enough data
8.1
896
Survey Insights
Not enough data
8.6
1304
Not enough data
8.0
926
Not enough data
8.5
1239
Not enough data
8.4
1129
Agentic AI - Survey
Not enough data
7.6
144
Not enough data
7.7
143
Not enough data
7.9
144
Customization
9.3
33
8.6
205
9.0
35
8.3
189
9.0
33
8.7
210
8.1
34
8.6
217
Additional Functionality
9.0
29
8.3
171
Feature Not Available
7.7
150
8.6
35
8.3
194
8.3
16
7.8
149
8.9
31
8.6
199
Categories
Categories
Shared Categories
Cognito Forms and SurveyMonkey are categorized as Online Form Builder
Unique Categories
Cognito Forms has no unique categories
SurveyMonkey is categorized as Survey and Feedback Analytics
Reviews
Reviewers' Company Size
Cognito Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.1%
Education Management
6.0%
Accounting
6.0%
Marketing and Advertising
4.8%
Construction
4.8%
Other
71.4%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Is Cognito forms legit?
2 Comments
Official Response from Cognito Forms
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 Comment
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
1 Comment
Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.
From data encryption and secure transmission to data...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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