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At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
$19.00 Per Month
Starting at $24.00 Per Month
Cognito Forms
Star Rating
(87)4.5 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 4 pricing plansPaperform
Star Rating
(69)4.8 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cognito Forms excels in its Custom Fields feature, scoring 9.2, which allows for extensive customization of forms, while Paperform's score of 8.1 indicates it may not offer the same level of flexibility in this area.
- Reviewers mention that Paperform shines with its Conditional Logic capabilities, achieving a score of 9.2, which allows users to create dynamic forms that adapt based on user responses, whereas Cognito Forms has a slightly lower score of 8.8.
- G2 users highlight that Cognito Forms provides superior Embedded Forms functionality with a score of 9.0, making it easier to integrate forms into websites, compared to Paperform's score of 8.3, which suggests some limitations in this area.
- Users on G2 report that both products have similar scores for Mobile Forms, with Cognito Forms at 8.8 and Paperform at 8.9, indicating that both platforms are well-optimized for mobile use, but Paperform slightly edges out in this aspect.
- Reviewers say that Cognito Forms has a more robust Survey Distribution feature, scoring 6.7, which may not meet the expectations of users looking for extensive distribution options, while Paperform's distribution capabilities are not explicitly rated but are generally perceived as more user-friendly.
- Users report that Cognito Forms has a higher Quality of Support rating at 9.2, suggesting that users may find more reliable assistance when needed, compared to Paperform's score of 8.9, which indicates a slightly less favorable support experience.
Pricing
Entry-Level Pricing
Cognito Forms
Pro
$19.00
Per Month
Create more advanced forms without any ads.
- Unlimited Forms and Fields
- 2 Users
- 2,000 Entries per Month
Paperform
Essentials
Starting at $24.00
Per Month
For individuals looking for a better way to build forms.
- Unlimited Forms
- Unlimited Integrations
- Take Payments
Free Trial
Cognito Forms
Free Trial is available
Paperform
Free Trial is available
Ratings
Meets Requirements
9.1
71
9.3
54
Ease of Use
9.1
72
9.3
58
Ease of Setup
9.0
51
9.3
44
Ease of Admin
9.1
49
9.4
33
Quality of Support
9.2
56
9.5
48
Has the product been a good partner in doing business?
9.3
44
9.8
32
Product Direction (% positive)
8.5
70
9.4
55
Features by Category
Survey Management
Not enough data
9.2
19
Not enough data
9.4
19
Not enough data
8.6
18
Not enough data
8.2
17
Survey Customization
Not enough data
9.5
18
Not enough data
9.0
18
Not enough data
8.8
19
Not enough data
8.0
16
Survey Insights
Not enough data
8.6
18
Not enough data
7.9
15
Not enough data
9.1
17
Not enough data
8.6
18
Agentic AI - Survey
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.3
10
Customization
9.3
33
9.2
25
9.0
35
9.7
26
9.0
33
9.5
26
8.1
34
9.4
26
Additional Functionality
9.0
29
9.2
24
Feature Not Available
Feature Not Available
8.6
35
9.7
22
8.3
16
9.2
23
8.9
31
9.2
24
Categories
Categories
Shared Categories
Cognito Forms and Paperform are categorized as Online Form Builder
Reviews
Reviewers' Company Size
Cognito Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paperform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.1%
Education Management
6.0%
Accounting
6.0%
Marketing and Advertising
4.8%
Construction
4.8%
Other
71.4%
Marketing and Advertising
12.3%
Non-Profit Organization Management
7.7%
Computer Software
6.2%
Retail
4.6%
Professional Training & Coaching
4.6%
Other
64.6%
Discussions
Is Cognito forms legit?
2 Comments
Official Response from Cognito Forms
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 Comment
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
1 Comment
Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.
From data encryption and secure transmission to data...Read more
Paperform has no discussions with answers
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