# Cognito Forms vs Microsoft Dynamics 365 Customer Voice Comparison


| | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 140 | 25 | 
| **Largest Market Segment** | Small-Business (72.3% of reviews) | Small-Business (40.9% of reviews) | 
| **Entry Level Price** | $19.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Cognito Forms

Pros:
- Ease of Use (4 reviews)
- Ease of Creation (3 reviews)

Cons:
- Formatting Issues (1 reviews)
- Slow Loading (1 reviews)

### Microsoft Dynamics 365 Customer Voice

Pros:
- Integrations (1 reviews)

Cons:
- Limited Customization (1 reviews)
- Not Intuitive (1 reviews)

---
## Ratings Comparison
| Rating | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
  | **Meets Requirements** | 9.2 (114 reviews) | 8.7 (17 reviews) | 
  | **Ease of Use** | 9.1 (115 reviews) | 8.9 (15 reviews) | 
  | **Ease of Setup** | 9.1 (94 reviews) | 9.0 (5 reviews) | 
  | **Ease of Admin** | 9.3 (70 reviews) | 9.0 (5 reviews) | 
  | **Quality of Support** | 9.2 (88 reviews) | 9.1 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (64 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.4 (108 reviews) | 10.0 (14 reviews) | 

---
## Pricing

### Cognito Forms

#### Entry-Level Pricing

Plan: Pro

Price: $19.00 Per Month

Description: Create more advanced forms without any ads.

Key Features:
- Unlimited Forms and Fields
- 2 Users
- 2,000 Entries per Month

[Browse all 4 editions](https://www.g2.com/products/cognito-forms/pricing)

#### Free Trial

Yes

### Microsoft Dynamics 365 Customer Voice

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Cognito Forms** | 9.3/10 | 79 |
| **Microsoft Dynamics 365 Customer Voice** | N/A | N/A |

#### Customization

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Custom Fields** | 9.6 (63 reviews) | Not enough data | 
| **Conditional Logic** | 9.4 (63 reviews) | Not enough data | 
| **Multi-page Forms** | 9.3 (56 reviews) | Not enough data | 
| **Design** | 8.9 (62 reviews) | Not enough data | 
| **Forms Creation & Design** | 10.0 (6 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Embedded Forms** | 9.4 (49 reviews) | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | 
| **Notifications** | 9.2 (64 reviews) | Not enough data | 
| **Payments** | 8.9 (30 reviews) | Not enough data | 
| **Mobile Forms** | 9.3 (47 reviews) | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Cognito Forms** | N/A | N/A |
| **Microsoft Dynamics 365 Customer Voice** | N/A | N/A |

#### Generative AI

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Onboarding** | Not enough data | Not enough data | 
| **Individual Development Plans** | Not enough data | Not enough data | 
| **Career Development** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | Not enough data | 
| **Learning & Development** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Cognito Forms** | N/A | N/A |
| **Microsoft Dynamics 365 Customer Voice** | N/A | N/A |

#### Platform Basics

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Peer-to-Peer Recognition** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Learning & Development** | Not enough data | Not enough data | 
| **Social Engagement** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Scoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Offboarding** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 

#### Platform

| Feature | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

---
## Categories

**Unique to Cognito Forms (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Microsoft Dynamics 365 Customer Voice (1):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)


---
## Reviewer Demographics

### By Company Size

| Segment | Cognito Forms | Microsoft Dynamics 365 Customer Voice | 
|---|---|---|
| **Small-Business** | 72.3% | 40.9% | 
| **Mid-Market** | 20.4% | 36.4% | 
| **Enterprise** | 7.3% | 22.7% | 

### By Industry

#### Cognito Forms

- **Non-Profit Organization Management:** 8.7%
- **Accounting:** 4.7%
- **Education Management:** 4.7%
- **Marketing and Advertising:** 4.7%
- **Real Estate:** 4.7%
- **Religious Institutions:** 3.9%
- **Construction:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Leisure, Travel & Tourism:** 3.1%
- **Higher Education:** 2.4%
- **Other:** 56.7%

#### Microsoft Dynamics 365 Customer Voice

- **Information Technology and Services:** 22.7%
- **Computer Software:** 13.6%
- **Pharmaceuticals:** 9.1%
- **Business Supplies and Equipment:** 9.1%
- **Consulting:** 4.5%
- **Real Estate:** 4.5%
- **Professional Training & Coaching:** 4.5%
- **Non-Profit Organization Management:** 4.5%
- **Marketing and Advertising:** 4.5%
- **Human Resources:** 4.5%
- **Other:** 18.2%

---
## Alternatives

### Alternatives to Cognito Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5621 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) — 4.4/5 stars (128 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (24028 reviews)

### Alternatives to Microsoft Dynamics 365 Customer Voice

- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (463 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5621 reviews)
- [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) — 4.5/5 stars (2636 reviews)
- [Lattice](https://www.g2.com/products/lattice-lattice/reviews) — 4.6/5 stars (4124 reviews)
- [Employment Hero](https://www.g2.com/products/employment-hero/reviews) — 4.4/5 stars (4005 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) — 4.7/5 stars (10907 reviews)
- [Kudos](https://www.g2.com/products/kudos/reviews) — 4.8/5 stars (3107 reviews)
- [Keka](https://www.g2.com/products/keka/reviews) — 4.4/5 stars (2400 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2588 reviews)

---
## Top Discussions

### Cognito Forms

- Title: [Is Cognito forms legit?](https://www.g2.com/discussions/is-cognito-forms-legit) — 2 comments
  > **Top comment:** "Yes it is and have been using for past few years. "
- Title: [What is Cognito Forms used for?](https://www.g2.com/discussions/what-is-cognito-forms-used-for) — 1 comment
  > **Top comment:** "As a web-based form builder, Cognito can be used in limitless applications. They provide numerous templates to kickstart any project, but if you need..."
- Title: [Is Cognito free form?](https://www.g2.com/discussions/is-cognito-free-form) — 1 comment *(includes official response)*
  > **Top comment:** "Yes! When you sign up for our free Individual plan, you can build an unlimited number of forms and collect up to 500 entries per month. Additionally, take..."
- Title: [Is Cognito forms safe?](https://www.g2.com/discussions/is-cognito-forms-safe) — 1 comment *(includes official response)*
  > **Top comment:** "At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.

From data encryption and secure transmission to data..."
- Title: [Is the free version a secure way to collect payment info?](https://www.g2.com/discussions/51661-is-the-free-version-a-secure-way-to-collect-payment-info) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security..."

### Microsoft Dynamics 365 Customer Voice

- Title: [What are the features of Microsoft Dynamics 365?](https://www.g2.com/discussions/microsoft-dynamics-365-customer-voice-what-are-the-features-of-microsoft-dynamics-365) — 1 comment, 1 upvote
  > **Top comment:** "Everything which could be needed by an HR , analytics tools"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cognito-forms-vs-microsoft-microsoft-dynamics-365-customer-voice)