# Cognito Forms vs Microsoft Forms Comparison
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## AI Generated Summary
- **G2 reviewers report** that Microsoft Forms excels in overall user satisfaction, reflected in its higher G2 Score of 81.0 compared to Cognito Forms' score of 54.58. Users appreciate its intuitive design and the ability to create a variety of forms, from surveys to evaluations, which enhances their workflow.
- **Users say** that Cognito Forms stands out for its powerful customization options, allowing for the creation of anything from simple contact forms to complex multi-step applications. This flexibility is highlighted by users who find it easy to navigate and manage their forms effectively.
- **Reviewers mention** that Microsoft Forms offers a wide range of features and templates, making it easy to get started. Users value the ability to customize forms to suit their specific needs, which is particularly beneficial for gathering feedback and opinions from clients and employees.
- **According to verified reviews** , Cognito Forms is praised for its quick implementation and accessibility, with users noting that it streamlines the form creation process. This ease of use is a significant advantage for small businesses looking to manage their forms efficiently.
- **G2 reviewers highlight** that while both products have strong support features, Cognito Forms receives higher marks for quality of support. Users appreciate the responsiveness and helpfulness of the support team, which can be crucial for businesses that rely on timely assistance.
- **Users report** that Microsoft Forms, while slightly less customizable than Cognito Forms, provides a robust platform for mid-market businesses, making it a reliable choice for those who need a straightforward solution without extensive setup. Its ease of use and integration with other Microsoft products are frequently mentioned as key benefits.



| | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 118 | 471 | 
| **Largest Market Segment** | Small-Business (70.4% of reviews) | Mid-Market (43.7% of reviews) | 
| **Entry Level Price** | $19.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Cognito Forms

Pros:
- Ease of Use (4 reviews)
- Ease of Creation (3 reviews)

Cons:
- Formatting Issues (1 reviews)
- Slow Loading (1 reviews)

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

---
## Ratings Comparison
| Rating | Cognito Forms | Microsoft Forms | 
|---|---|---|
  | **Meets Requirements** | 9.1 (94 reviews) | 8.8 (390 reviews) | 
  | **Ease of Use** | 9.1 (95 reviews) | 9.2 (393 reviews) | 
  | **Ease of Setup** | 9.0 (74 reviews) | 9.3 (178 reviews) | 
  | **Ease of Admin** | 9.2 (53 reviews) | 9.1 (90 reviews) | 
  | **Quality of Support** | 9.2 (73 reviews) | 8.7 (317 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (48 reviews) | 8.8 (75 reviews) | 
  | **Product Direction (% positive)** | 8.1 (90 reviews) | 9.0 (373 reviews) | 

---
## Pricing

### Cognito Forms

#### Entry-Level Pricing

Plan: Pro

Price: $19.00 Per Month

Description: Create more advanced forms without any ads.

Key Features:
- Unlimited Forms and Fields
- 2 Users
- 2,000 Entries per Month

[Browse all 4 editions](https://www.g2.com/products/cognito-forms/pricing)

#### Free Trial

Yes

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Cognito Forms** | N/A | N/A |
| **Microsoft Forms** | 8.3/10 | 196 |

#### Survey Management

| Feature | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.1 (184 reviews) | 
| **Question Types** | Not enough data | 8.8 (186 reviews) | 
| **Templates** | Not enough data | 8.2 (176 reviews) | 
| **Survey Distribution** | Not enough data | 8.7 (176 reviews) | 

#### Survey Customization

| Feature | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.3 (162 reviews) | 
| **Branding** | Not enough data | 8.1 (156 reviews) | 
| **Multimedia Support** | Not enough data | 7.8 (154 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.1 (136 reviews) | 

#### Survey Insights

| Feature | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (171 reviews) | 
| **BI Tools Integration** | Not enough data | 8.2 (131 reviews) | 
| **Data Exporting** | Not enough data | 8.9 (169 reviews) | 
| **Permissions** | Not enough data | 8.8 (160 reviews) | 

#### Agentic AI - Survey

| Feature | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.4 (34 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (34 reviews) | 
| **Decision Making** | Not enough data | 7.4 (34 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Cognito Forms** | 9.1/10 | 59 |
| **Microsoft Forms** | 8.3/10 | 149 |

#### Customization

| Feature | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Custom Fields** | 9.5 (50 reviews) | 8.5 (125 reviews) | 
| **Conditional Logic** | 9.2 (48 reviews) | 8.4 (115 reviews) | 
| **Multi-page Forms** | 9.3 (45 reviews) | 8.8 (113 reviews) | 
| **Design** | 8.8 (52 reviews) | 8.2 (131 reviews) | 

#### Additional Functionality

| Feature | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Embedded Forms** | 9.3 (41 reviews) | 8.5 (108 reviews) | 
| **Offline Capability** | Feature Not Available | 7.3 (97 reviews) | 
| **Notifications** | 9.0 (50 reviews) | 8.6 (118 reviews) | 
| **Payments** | 8.8 (23 reviews) | 7.4 (79 reviews) | 
| **Mobile Forms** | 9.1 (39 reviews) | 8.7 (115 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


**Unique to Microsoft Forms (1):** [Survey Software](https://www.g2.com/categories/survey)


---
## Reviewer Demographics

### By Company Size

| Segment | Cognito Forms | Microsoft Forms | 
|---|---|---|
| **Small-Business** | 70.4% | 19.2% | 
| **Mid-Market** | 21.7% | 43.7% | 
| **Enterprise** | 7.8% | 37.1% | 

### By Industry

#### Cognito Forms

- **Non-Profit Organization Management:** 8.4%
- **Real Estate:** 5.6%
- **Marketing and Advertising:** 4.7%
- **Education Management:** 4.7%
- **Accounting:** 4.7%
- **Construction:** 3.7%
- **Staffing and Recruiting:** 2.8%
- **Design:** 2.8%
- **Events Services:** 2.8%
- **Religious Institutions:** 2.8%
- **Other:** 57.0%

#### Microsoft Forms

- **Information Technology and Services:** 16.6%
- **Education Management:** 7.5%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.1%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.6%

---
## Alternatives

### Alternatives to Cognito Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5169 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) — 4.4/5 stars (129 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5169 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

---
## Top Discussions

### Cognito Forms

- Title: [Is Cognito forms legit?](https://www.g2.com/discussions/is-cognito-forms-legit) — 2 comments
  > **Top comment:** "Yes it is and have been using for past few years. "
- Title: [What is Cognito Forms used for?](https://www.g2.com/discussions/what-is-cognito-forms-used-for) — 1 comment
  > **Top comment:** "As a web-based form builder, Cognito can be used in limitless applications. They provide numerous templates to kickstart any project, but if you need..."
- Title: [Is Cognito free form?](https://www.g2.com/discussions/is-cognito-free-form) — 1 comment *(includes official response)*
  > **Top comment:** "Yes! When you sign up for our free Individual plan, you can build an unlimited number of forms and collect up to 500 entries per month. Additionally, take..."
- Title: [Is Cognito forms safe?](https://www.g2.com/discussions/is-cognito-forms-safe) — 1 comment *(includes official response)*
  > **Top comment:** "At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.

From data encryption and secure transmission to data..."
- Title: [Is the free version a secure way to collect payment info?](https://www.g2.com/discussions/51661-is-the-free-version-a-secure-way-to-collect-payment-info) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security..."

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cognito-forms-vs-microsoft-forms)