Users report that Cognito Forms excels in ease of use, with a score of 9.0, making it particularly appealing for small businesses looking for a straightforward solution. In contrast, Form.io's ease of use score is lower at 8.1, which some users find less intuitive.
Reviewers mention that Cognito Forms offers robust customization options, particularly with custom fields (9.2) and conditional logic (8.8), allowing users to create tailored forms easily. Form.io, while also customizable, received lower scores in these areas, indicating a steeper learning curve for users.
G2 users highlight Cognito Forms' strong support quality (9.2), noting that the responsiveness and helpfulness of the support team significantly enhance the user experience. Form.io's support quality score of 8.4 suggests that while support is adequate, it may not meet the same level of user satisfaction.
Users on G2 report that Cognito Forms' embedded forms feature (9.0) is particularly user-friendly, allowing for seamless integration into websites. Form.io's embedded forms functionality is noted but does not receive the same level of praise, indicating potential limitations in user experience.
Reviewers mention that Cognito Forms provides excellent payment integration options (8.9), which is crucial for businesses needing to collect payments through forms. In comparison, Form.io's payment capabilities are less highlighted, suggesting it may not be as robust in this area.
Users say that Cognito Forms' offline capability (8.5) is a significant advantage for users who need to collect data without an internet connection, while Form.io does not emphasize this feature, which could be a drawback for users in similar situations.
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 Comment
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
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Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.
From data encryption and secure transmission to data...Read more
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