# Coevera, SmugMug vs Freshsales Comparison

| | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 478 | 39 | 1,233 | 
| **Largest Market Segment** | Small-Business (70.3% of reviews) | Small-Business (59.0% of reviews) | Small-Business (67.8% of reviews) | 
| **Entry Level Price** | $65.00 1 User | $45.00 1 Subscription Per Month | Starting at $9.00 1 User Per Month | 

---
## Top Pros & Cons

### Coevera

Pros:
- Ease of Use (13 reviews)
- Easy Tracking (7 reviews)

Cons:
- Limited Customization (6 reviews)
- Expensive (5 reviews)

### SmugMug

Pros:
- Customer Support (1 reviews)
- Customization (1 reviews)

Cons:
- Confusing Interface (1 reviews)
- Excessive Advertising (1 reviews)

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

---
## Ratings Comparison
| Rating | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (375 reviews) | 8.2 (37 reviews) | 8.7 (1046 reviews) | 
  | **Ease of Use** | 9.3 (375 reviews) | 8.6 (37 reviews) | 9.0 (1060 reviews) | 
  | **Ease of Setup** | 9.1 (138 reviews) | 8.1 (15 reviews) | 8.7 (566 reviews) | 
  | **Ease of Admin** | 9.2 (136 reviews) | 8.8 (11 reviews) | 8.9 (535 reviews) | 
  | **Quality of Support** | 9.1 (365 reviews) | 8.0 (23 reviews) | 8.8 (1015 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (133 reviews) | 8.5 (10 reviews) | 9.0 (529 reviews) | 
  | **Product Direction (% positive)** | 9.2 (368 reviews) | 5.9 (34 reviews) | 9.3 (1039 reviews) | 

---
## Pricing

### Coevera

#### Entry-Level Pricing

Plan: Starter

Price: $65.00 1 User

Description: Basic sales management, tracking and collaboration.

Key Features:
- Contact Management

[Browse all 4 editions](https://www.g2.com/products/coevera/pricing)

#### Free Trial

Yes

### SmugMug

#### Entry-Level Pricing

Plan: SmugMug Pro plan

Price: $45.00 1 Subscription Per Month

Description: For photography businesses with more than one employee.

Key Features:
- Margin control: Set your prices down to the gallery level to match your specific photography jobs and customers. 
- Custom promos and delivery: Make more sales with bundled products and custom coupons. Even add your own branded packaging. 
- Multiple users: As your brand grows, so will your team. Give ‘em access.

[Browse all 3 editions](https://www.g2.com/products/smugmug/pricing)

#### Free Trial

Yes

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | 9.0/10 | 363 |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.4/10 | 828 |

#### Sales Force Automation

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Contact & Account Management** | 9.0 (302 reviews) ✓ Verified | Not enough data | 8.9 (718 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 9.0 (210 reviews) ✓ Verified | Not enough data | 8.3 (416 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 9.2 (301 reviews) ✓ Verified | Not enough data | 8.8 (709 reviews) ✓ Verified | 
| **Task / Activity Management** | 9.0 (293 reviews) ✓ Verified | Not enough data | 8.5 (706 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.9 (236 reviews) ✓ Verified | Not enough data | 8.3 (506 reviews) ✓ Verified | 
| **Desktop Integration** | 9.1 (277 reviews) ✓ Verified | Not enough data | 8.6 (336 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.9 (234 reviews) ✓ Verified | Not enough data | 8.2 (481 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.8 (230 reviews) ✓ Verified | Not enough data | 8.1 (467 reviews) | 
| **Customer Contract Management** | 8.9 (233 reviews) | Not enough data | 8.4 (509 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Email Marketing** | 8.8 (225 reviews) ✓ Verified | Not enough data | 8.5 (548 reviews) | 
| **Campaign Management** | 8.8 (208 reviews) ✓ Verified | Not enough data | 8.5 (521 reviews) | 
| **Lead Management** | 9.3 (274 reviews) ✓ Verified | Not enough data | 8.9 (630 reviews) | 
| **Marketing ROI Analytics** | Feature Not Available | Not enough data | 7.9 (114 reviews) | 

#### Customer Support

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Case Management** | 8.9 (237 reviews) | Not enough data | 8.5 (533 reviews) | 
| **Customer Support Portal** | 9.1 (234 reviews) ✓ Verified | Not enough data | 8.6 (541 reviews) | 
| **Knowledge Base** | 9.1 (248 reviews) ✓ Verified | Not enough data | 8.6 (547 reviews) | 
| **Call Center Features** | 8.9 (202 reviews) | Not enough data | 8.2 (457 reviews) | 
| **Support Analytics** | 9.0 (218 reviews) | Not enough data | 8.5 (477 reviews) | 

#### Reporting & Analytics

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Reporting** | 9.1 (288 reviews) ✓ Verified | Not enough data | 8.4 (630 reviews) ✓ Verified | 
| **Dashboards** | 9.2 (278 reviews) ✓ Verified | Not enough data | 8.6 (664 reviews) ✓ Verified | 
| **Forecasting** | 9.2 (252 reviews) ✓ Verified | Not enough data | 8.3 (507 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Social Collaboration Features** | 9.0 (221 reviews) ✓ Verified | Not enough data | Feature Not Available | 
| **Social Network Integration** | 9.1 (230 reviews) ✓ Verified | Not enough data | 8.2 (207 reviews) ✓ Verified | 
| **Mobile User Support** | 9.0 (257 reviews) ✓ Verified | Not enough data | 8.3 (330 reviews) ✓ Verified | 

#### Platform

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Customization** | 9.0 (101 reviews) ✓ Verified | Not enough data | 8.4 (404 reviews) ✓ Verified | 
| **Workflow Capability** | 9.2 (96 reviews) ✓ Verified | Not enough data | 8.5 (396 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (102 reviews) ✓ Verified | Not enough data | 8.7 (414 reviews) ✓ Verified | 
| **Internationalization** | 9.1 (78 reviews) ✓ Verified | Not enough data | 8.3 (314 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 9.0 (72 reviews) ✓ Verified | Not enough data | 7.7 (258 reviews) | 
| **Document & Content Mgmt.** | 8.8 (89 reviews) ✓ Verified | Not enough data | 8.0 (301 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.2 (100 reviews) ✓ Verified | Not enough data | 8.8 (412 reviews) ✓ Verified | 
| **Output Document Generation** | 9.0 (81 reviews) ✓ Verified | Not enough data | 8.0 (285 reviews) ✓ Verified | 

#### Integration

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Data Import & Export Tools** | 9.1 (100 reviews) ✓ Verified | Not enough data | 8.4 (375 reviews) ✓ Verified | 
| **Integration APIs** | 8.9 (87 reviews) ✓ Verified | Not enough data | 8.3 (333 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 9.2 (73 reviews) ✓ Verified | Not enough data | 7.9 (297 reviews) ✓ Verified | 

#### Generative AI

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.6 (85 reviews) | 

#### Agentic AI - CRM

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Email Marketing

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 9.3 (12 reviews) | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 9.2 (11 reviews) | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Automated Email Responses** | Not enough data | Not enough data | 8.8 (11 reviews) | 

#### Online Marketing

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Dynamic Content** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **A/B Testing** | Not enough data | Not enough data | 8.1 (12 reviews) | 
| **Mobile Optimized** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | Not enough data | 

#### Lead Management

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Data Quality Management** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 8.5 (9 reviews) | 
| **Lead Nurturing** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 9.2 (10 reviews) | 
| **CRM Lead Integration** | Not enough data | Not enough data | 8.7 (9 reviews) | 

#### Campaign Management

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Program Management** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Calendaring** | Not enough data | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | Not enough data | 

#### Social

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Social Listening** | Not enough data | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Social Media Advertising** | Not enough data | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Web Analytics** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **ROI Analytics** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Revenue Analytics** | Not enough data | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 9.0 (5 reviews) | 
| **Workflow Capability** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Output Document Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 9.0 (5 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Lead Generation

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.3/10 | 25 |

#### Lead Facilitation

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 8.1 (19 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 8.3 (19 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 8.6 (20 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.7 (18 reviews) | 

#### Organization

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 8.6 (20 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.9 (19 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 7.9 (19 reviews) | 

#### Performance Analysis

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 7.9 (17 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 8.3 (23 reviews) | 

#### Sales Analysis

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 7.8 (20 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 8.8 (21 reviews) | 

#### Generative AI

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.9 (13 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.5/10 | 276 |

#### Integrated Workflows

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | 9.0 (236 reviews) ✓ Verified | 
| **Email Tracking/Automation** | Not enough data | Not enough data | 8.9 (244 reviews) ✓ Verified | 
| **Calls and Voice** | Not enough data | Not enough data | 8.4 (182 reviews) ✓ Verified | 
| **Other Outreach Options ** | Not enough data | Not enough data | 8.7 (182 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | Not enough data | 8.9 (219 reviews) ✓ Verified | 
| **Calendar** | Not enough data | Not enough data | 8.7 (69 reviews) | 
| **Shared Records** | Not enough data | Not enough data | 8.8 (64 reviews) | 

#### Repeatability and Reportability

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.9 (206 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | Not enough data | 8.9 (222 reviews) ✓ Verified | 
| **Workflow Performance** | Not enough data | Not enough data | 8.9 (220 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | 8.7 (186 reviews) ✓ Verified | 
| **Gamification** | Not enough data | Not enough data | 7.6 (57 reviews) | 

#### AI and Automation

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 8.4 (66 reviews) | 
| **Lead Scoring** | Not enough data | Not enough data | 8.2 (69 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 8.3 (62 reviews) | 
| **Buyer Intelligence** | Not enough data | Not enough data | 7.9 (63 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 7.7 (59 reviews) | 

#### Generative AI

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.2 (28 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Sales Team

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Flexible Sales Process** | Not enough data | Not enough data | Not enough data | 
| **Training Mode** | Not enough data | Not enough data | Not enough data | 
| **Playbooks** | Not enough data | Not enough data | Not enough data | 

#### Intelligence

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Opportunity Identification** | Not enough data | Not enough data | Not enough data | 
| **Zero-touch Renewals** | Not enough data | Not enough data | Not enough data | 
| **Smart Content** | Not enough data | Not enough data | Not enough data | 

#### Mapping

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Multiple Org Charts** | Not enough data | Not enough data | Not enough data | 
| **Stakeholder Roles** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Notifications

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | Not enough data | Not enough data | 
| **Appointment Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Scheduling Notifications** | Not enough data | Not enough data | Not enough data | 

#### Settings

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | Not enough data | 
| **Availability Settings** | Not enough data | Not enough data | Not enough data | 
| **Blocked Time Settings** | Not enough data | Not enough data | Not enough data | 

#### Personalization

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Links** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | Not enough data | 
| **Payment Acceptance** | Not enough data | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.4/10 | 18 |

#### Customization

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 9.1 (17 reviews) | 
| **Conditional Logic** | Not enough data | Not enough data | 8.3 (16 reviews) | 
| **Multi-page Forms** | Not enough data | Not enough data | 8.2 (14 reviews) | 
| **Design** | Not enough data | Not enough data | 8.3 (15 reviews) | 

#### Additional Functionality

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 8.4 (15 reviews) | 
| **Offline Capability** | Not enough data | Not enough data | 8.2 (12 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.4 (15 reviews) | 
| **Payments** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Mobile Forms** | Not enough data | Not enough data | 8.3 (13 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.7/10 | 58 |

#### Agentic AI - Lead Scoring

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Attribution

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 8.8 (50 reviews) | 
| **Lead Assignment** | Not enough data | Not enough data | 9.0 (51 reviews) | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 8.6 (50 reviews) | 

#### Discovery

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 8.9 (51 reviews) | 
| **Scoring/Ranking** | Not enough data | Not enough data | 8.5 (53 reviews) | 
| **Lead Context** | Not enough data | Not enough data | 8.7 (50 reviews) | 

#### Management

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 8.7 (49 reviews) | 
| **Workflow** | Not enough data | Not enough data | 9.0 (51 reviews) | 

#### Platform

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 8.5 (49 reviews) | 
| **Analysis** | Not enough data | Not enough data | 8.7 (51 reviews) | 

### Photo Management

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | N/A | N/A |

#### Agentic AI - Photo Management

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | 8.9/10 | 55 |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.5/10 | 38 |

#### Agentic AI - Sales Performance Management

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Incentives

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Badges** | Feature Not Available | Not enough data | 8.5 (28 reviews) | 
| **Triggers** | 8.8 (32 reviews) ✓ Verified | Not enough data | 8.6 (29 reviews) | 
| **Commission Calculator** | 9.0 (27 reviews) ✓ Verified | Not enough data | 7.9 (28 reviews) | 
| **Leaderboards** | 8.5 (32 reviews) | Not enough data | 8.3 (30 reviews) | 

#### Personalization

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Profiles** | 8.8 (39 reviews) | Not enough data | 8.8 (32 reviews) | 
| **Custom Reports** | 9.0 (47 reviews) ✓ Verified | Not enough data | 8.6 (33 reviews) | 
| **Dashboards** | 8.9 (39 reviews) ✓ Verified | Not enough data | 8.6 (34 reviews) | 
| **Goal Setting** | 9.3 (34 reviews) ✓ Verified | Not enough data | 8.4 (31 reviews) | 

#### Administrative

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Integration** | 9.1 (39 reviews) ✓ Verified | Not enough data | 8.5 (32 reviews) | 
| **Employee Structure** | 8.9 (44 reviews) ✓ Verified | Not enough data | 8.4 (29 reviews) | 
| **Behavior Monitoring** | 9.0 (13 reviews) | Not enough data | 8.4 (28 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | 9.7/10 | 6 |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.7/10 | 290 |

#### Agentic AI - Email Tracking

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Open Rates** | Not enough data | Not enough data | 8.9 (223 reviews) | 
| **Link Activity** | Not enough data | Not enough data | 8.8 (216 reviews) | 
| **Attachment Activity** | Not enough data | Not enough data | 8.2 (50 reviews) | 

#### Customizations

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Email Platform Integration** | 9.7 (5 reviews) | Not enough data | 9.0 (233 reviews) | 
| **Email Scheduling** | Not enough data | Not enough data | 9.2 (238 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.9 (245 reviews) | 
| **Email Categorization** | Not enough data | Not enough data | 8.6 (219 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.9 (240 reviews) | 

#### Generative AI

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.7 (32 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | 9.2/10 | 14 |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 8.2/10 | 103 |

#### Agentic AI - Sales Analytics

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Data Sourcing** | 9.2 (10 reviews) | Not enough data | 8.1 (84 reviews) | 
| **Exporting & Sharing Data** | 9.1 (9 reviews) | Not enough data | 8.4 (84 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (9 reviews) | Not enough data | 8.2 (78 reviews) | 
| **Interactive Dashboards** | 8.9 (9 reviews) | Not enough data | 8.4 (89 reviews) | 
| **Data Segmentation** | 9.0 (8 reviews) | Not enough data | 8.3 (84 reviews) | 

#### Predictive Analytics

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Lead Scoring** | 9.0 (10 reviews) | Not enough data | 8.1 (85 reviews) | 
| **Opportunity Scoring** | 9.3 (9 reviews) | Not enough data | 8.2 (83 reviews) | 
| **Risk Analysis** | 9.3 (9 reviews) | Not enough data | 8.0 (78 reviews) | 
| **Live Forecasting** | 9.4 (8 reviews) | Not enough data | 7.6 (80 reviews) | 

#### Sales Management

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Live Pipeline Management** | 9.2 (10 reviews) | Not enough data | 8.4 (89 reviews) | 
| **Sales Gamification** | 9.3 (10 reviews) | Not enough data | 7.8 (79 reviews) | 
| **Account-Based Analytics** | 9.6 (9 reviews) | Not enough data | 8.3 (84 reviews) | 
| **Activity Tracking** | 9.4 (13 reviews) | Not enough data | 8.7 (89 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Coevera** | N/A | N/A |
| **SmugMug** | N/A | N/A |
| **Freshsales** | 9.0/10 | 191 |

#### Agentic AI - Outbound Call Tracking

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Calling

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 8.8 (137 reviews) | 
| **Generate Location** | Not enough data | Not enough data | 8.8 (120 reviews) | 
| **Call Types** | Not enough data | Not enough data | 8.7 (130 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 9.1 (146 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | Not enough data | 

#### Contacts

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.0 (151 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 9.0 (137 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 9.0 (143 reviews) | 

#### Insights

| Feature | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 9.1 (165 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 9.1 (142 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.9 (123 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | 9.0 (145 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | 9.0 (141 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Coevera (7):** [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to SmugMug (1):** [Photo Management Software](https://www.g2.com/categories/photo-management)

**Unique to Freshsales (11):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | Coevera | SmugMug | Freshsales | 
|---|---|---|---|
| **Small-Business** | 70.3% | 59.0% | 67.8% | 
| **Mid-Market** | 22.1% | 35.9% | 26.8% | 
| **Enterprise** | 7.6% | 5.1% | 5.4% | 

### By Industry

#### Coevera

- **Information Technology and Services:** 8.9%
- **Marketing and Advertising:** 7.3%
- **Computer Software:** 6.2%
- **Construction:** 4.3%
- **Management Consulting:** 3.9%
- **Telecommunications:** 3.9%
- **Financial Services:** 3.4%
- **Accounting:** 3.2%
- **Education Management:** 3.0%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Other:** 53.5%

#### SmugMug

- **Photography:** 23.1%
- **Higher Education:** 10.3%
- **Events Services:** 7.7%
- **Non-Profit Organization Management:** 7.7%
- **Information Technology and Services:** 7.7%
- **Marketing and Advertising:** 5.1%
- **Civil Engineering:** 2.6%
- **Consumer Goods:** 2.6%
- **Design:** 2.6%
- **Education Management:** 2.6%
- **Other:** 28.2%

#### Freshsales

- **Information Technology and Services:** 16.6%
- **Computer Software:** 13.8%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

---
## Alternatives

### Alternatives to Coevera

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)

### Alternatives to SmugMug

- [ShootProof](https://www.g2.com/products/shootproof/reviews) — 4.9/5 stars (92 reviews)
- [500px](https://www.g2.com/products/500px/reviews) — 4.2/5 stars (27 reviews)
- [Photobucket](https://www.g2.com/products/photobucket/reviews) — 3.7/5 stars (37 reviews)
- [Adobe Photoshop Lightroom Classic](https://www.g2.com/products/adobe-photoshop-lightroom-classic/reviews) — 4.6/5 stars (889 reviews)
- [Flickr](https://www.g2.com/products/flickr/reviews) — 4.1/5 stars (332 reviews)
- [PhotoShelter for Photographers](https://www.g2.com/products/photoshelter-for-photographers/reviews) — 3.6/5 stars (30 reviews)
- [Imgur](https://www.g2.com/products/imgur/reviews) — 4.3/5 stars (41 reviews)
- [Photos](https://www.g2.com/products/photos/reviews) — 4.5/5 stars (806 reviews)
- [Adobe Bridge](https://www.g2.com/products/adobe-bridge/reviews) — 4.3/5 stars (348 reviews)
- [ACDSee](https://www.g2.com/products/acdsee/reviews) — 4.4/5 stars (281 reviews)

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

---
## Top Discussions

### Coevera

- Title: [How can Pipeliner fit into lottery businesses in Nigeria?](https://www.g2.com/discussions/how-can-pipeliner-fit-into-lottery-businesses-in-nigeria) — 5 comments, 2 upvotes
  > **Top comment:** "The Pipeliner CRM can be fit into any business as far as sales management is concerned. It 
 provide solution for current challenges in the business..."
- Title: [Can Pipeliner CRM work on mobile phone](https://www.g2.com/discussions/14509-can-pipeliner-crm-work-on-mobile-phone) — 5 comments, 1 upvote
  > **Top comment:** "Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple..."
- Title: [Can a Pipeliner Account owner search for contact of a target audience from another account user owner of a Pipeliner?](https://www.g2.com/discussions/26838-can-a-pipeliner-account-owner-search-for-contact-of-a-target-audience-from-another-account-user-owner-of-a-pipeliner) — 4 comments
  > **Top comment:** "Yes you can, if you are the administrator of the system. The administrator in your organization (probably your boss and/or IT department) decides what you..."
- Title: [How do i learn its usage quickly](https://www.g2.com/discussions/13305-how-do-i-learn-its-usage-quickly) — 4 comments, 1 upvote
  > **Top comment:** "It’s very simple sir. Simply sign up and you can get access to trail version"
- Title: [whats Pipeliner Inc doing to fully introduce this amazing  software in Africa?](https://www.g2.com/discussions/12799-whats-pipeliner-inc-doing-to-fully-introduce-this-amazing-software-in-africa) — 4 comments, 1 upvote
  > **Top comment:** "Very true.But the market would be secured with flexible pricing and friendly graphic user Interface and software that can integrate with almost every..."

### SmugMug

- Title: [What labs does SmugMug use?](https://www.g2.com/discussions/what-labs-does-smugmug-use) — 1 comment *(includes official response)*
  > **Top comment:** "We partner with some of the best labs in the world--Bay Photo, WHCC, and Loxley Colour. Check out our products page to learn more about the prints and gift..."
- Title: [Which is Better Flickr or SmugMug?](https://www.g2.com/discussions/which-is-better-flickr-or-smugmug) — 1 comment *(includes official response)*
  > **Top comment:** "We believe that both are excellent services and platforms--just for different reasons. If you're looking for an incredibly safe, inclusive, and engaging..."
- Title: [What is SmugMug used for?](https://www.g2.com/discussions/what-is-smugmug-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "SmugMug is the do-it-all platform for photographers who need to manage their entire catalog of photos, even RAWs, from anywhere. You can build a better..."

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/coevera-vs-smugmug-vs-freshsales)