That they made sure that everything we worked through was thoroughly documented, and knowledge transfer was a key component of their processes.
Communcation . Jennifer Bowmn our Strategic Account Executive has been great at communicating and answering all our questions. Whenever the board asks theteam to look into something new she has been on top of letting us know about the product or change...
Nothing at this time. I have found them to be very good to work with.
Poor customer service. Rigid contracts. Way too expensive.