# CocoFax, RingEX, Nextiva vs Aircall Comparison

| | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 188 | 1,363 | 3,566 | 1,585 | 
| **Largest Market Segment** | Small-Business (73.6% of reviews) | Small-Business (58.2% of reviews) | Small-Business (77.3% of reviews) | Small-Business (54.6% of reviews) | 
| **Entry Level Price** | $7.99 60 pages Per Month | $30.00 1 User Per Month | Starting at $15.00 1 User Per Month | $30 User/Month (Billed Annually - 3 User Minimum) | 

---
## Top Pros & Cons

### CocoFax

Pros:
- Faxing Services (4 reviews)
- Ease of Use (3 reviews)

Cons:
- Billing Issues (1 reviews)
- Difficult Setup (1 reviews)

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

### Nextiva

Pros:
- Customer Support (127 reviews)
- Ease of Use (117 reviews)

Cons:
- Complexity (25 reviews)
- Difficult Configuration (25 reviews)

### Aircall

Pros:
- Ease of Use (228 reviews)
- Easy Integration (91 reviews)

Cons:
- Connection Issues (62 reviews)
- Call Issues (49 reviews)

---
## Ratings Comparison
| Rating | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.5 (131 reviews) | 8.8 (1114 reviews) | 9.0 (2836 reviews) | 8.8 (1270 reviews) | 
  | **Ease of Use** | 9.6 (131 reviews) | 8.6 (1130 reviews) | 8.7 (2885 reviews) | 9.2 (1285 reviews) | 
  | **Ease of Setup** | 9.3 (27 reviews) | 8.2 (713 reviews) | 8.4 (2170 reviews) | 8.9 (759 reviews) | 
  | **Ease of Admin** | 9.3 (25 reviews) | 8.3 (632 reviews) | 8.6 (1986 reviews) | 8.7 (453 reviews) | 
  | **Quality of Support** | 9.3 (111 reviews) | 8.0 (1016 reviews) | 9.0 (2821 reviews) | 8.6 (1177 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (22 reviews) | 8.3 (621 reviews) | 8.8 (1968 reviews) | 8.2 (441 reviews) | 
  | **Product Direction (% positive)** | 8.8 (119 reviews) | 7.9 (1087 reviews) | 8.3 (2714 reviews) | 8.9 (1223 reviews) | 

---
## Pricing

### CocoFax

#### Entry-Level Pricing

Plan: Lite

Price: $7.99 60 pages Per Month

Key Features:
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email

[Browse all 4 editions](https://www.g2.com/products/cocofax/pricing)

#### Free Trial

Yes

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

### Aircall

#### Entry-Level Pricing

Plan: Essentials

Price: $30 User/Month (Billed Annually - 3 User Minimum)

Description: Improves the performance of any team

Key Features:
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API

[Browse all 3 editions](https://www.g2.com/products/aircall/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Lead Facilitation

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Organization

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Dialing Options

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Preview Dialing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Progressive Dialing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agent Tools

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Whisper Coaching ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Callback Scheduling ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Call Recording ** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Voice Activity Detection** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Interactive Voice Response (IVR)** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Call Scrubbing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | 9.2/10 | 116 |
| **RingEX** | 8.7/10 | 183 |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Documents

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Editing** | 8.9 (86 reviews) | Feature Not Available | Not enough data | Not enough data | 
| **Document Signature ** | 9.0 (76 reviews) | 7.3 (149 reviews) | Not enough data | Not enough data | 
| **Storage** | 9.4 (93 reviews) | 8.1 (157 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Online Fax

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | Not enough data | Not enough data | 

#### Sending

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Fax Number** | 9.5 (101 reviews) | 9.1 (173 reviews) | Not enough data | Not enough data | 
| **Existing Numbers** | 9.2 (73 reviews) | 9.1 (170 reviews) | Not enough data | Not enough data | 
| **Cross-Platform Sending** | 9.4 (88 reviews) | 8.9 (158 reviews) | Not enough data | Not enough data | 
| **Unlimited Sending** | 8.8 (82 reviews) | 9.2 (161 reviews) | Not enough data | Not enough data | 
| **Contact Management** | 9.2 (87 reviews) | 8.9 (165 reviews) | Not enough data | Not enough data | 
| **Alerts** | 9.5 (92 reviews) | 9.1 (165 reviews) | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Host Tools

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | Not enough data | Not enough data | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | Not enough data | Not enough data | 
| **Recording** | Not enough data | 9.0 (91 reviews) | Not enough data | Not enough data | 

#### Attendee Tools

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | Not enough data | Not enough data | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | Not enough data | Not enough data | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | Not enough data | Not enough data | 

#### Post-Event Tools

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | Not enough data | Not enough data | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | Not enough data | Not enough data | 
| **Software Integrations** | Not enough data | 8.4 (66 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Webinar

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **Aircall** | 9.8/10 | 7 |

#### Call Analytics

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | Not enough data | 10.0 (7 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | Not enough data | 9.7 (6 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | Not enough data | 9.7 (5 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | 8.5/10 | 207 |
| **Aircall** | 8.6/10 | 773 |

#### Channels

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Voice** | Not enough data | Not enough data | 9.4 (194 reviews) | 9.3 (632 reviews) ✓ Verified | 
| **Social** | Not enough data | Not enough data | 7.9 (176 reviews) | Feature Not Available | 
| **Web Chat** | Not enough data | Not enough data | 7.7 (174 reviews) | Feature Not Available | 
| **Mobile SMS** | Not enough data | Not enough data | 8.2 (178 reviews) | 8.1 (375 reviews) | 
| **Email** | Not enough data | Not enough data | 8.2 (168 reviews) | 7.9 (444 reviews) ✓ Verified | 

#### Generative AI

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.6 (84 reviews) | 7.8 (237 reviews) | 

#### Functions

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 8.7 (173 reviews) | 8.8 (573 reviews) ✓ Verified | 
| **Session Queuing** | Not enough data | Not enough data | 8.6 (173 reviews) | 8.7 (556 reviews) ✓ Verified | 
| **Concurrent Calling** | Not enough data | Not enough data | 8.8 (174 reviews) | 8.8 (540 reviews) ✓ Verified | 
| **Speech Analytics** | Not enough data | Not enough data | 8.1 (171 reviews) | Feature Not Available | 
| **Auto Dialer** | Not enough data | Not enough data | 8.2 (169 reviews) | 8.8 (477 reviews) ✓ Verified | 
| **IVR** | Not enough data | Not enough data | 8.5 (176 reviews) | 8.9 (497 reviews) ✓ Verified | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 8.5 (169 reviews) | 8.8 (519 reviews) ✓ Verified | 
| **Persistent Data** | Not enough data | Not enough data | 8.4 (165 reviews) | 8.8 (479 reviews) ✓ Verified | 

#### Agentic AI - Contact Center

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.8 (11 reviews) | 8.1 (96 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.2 (11 reviews) | 8.7 (116 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.2 (11 reviews) | 8.4 (96 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.2 (11 reviews) | 8.2 (94 reviews) | 

#### Administrative

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 8.3 (167 reviews) | 8.8 (571 reviews) ✓ Verified | 
| **Administrator Access** | Not enough data | Not enough data | 9.1 (176 reviews) | 8.9 (567 reviews) ✓ Verified | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.9 (176 reviews) | 8.8 (600 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | Not enough data | 8.4 (166 reviews) | 9.1 (525 reviews) ✓ Verified | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | 8.3 (160 reviews) | Feature Not Available | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | 8.9/10 | 300 |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Collaboration Tools

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (254 reviews) | Not enough data | Not enough data | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | 8.9 (140 reviews) | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | Not enough data | Not enough data | 
| **Recording** | Not enough data | 9.1 (235 reviews) | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | Not enough data | Not enough data | 

#### Software Type

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Mobile** | Not enough data | 9.0 (245 reviews) | Not enough data | Not enough data | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | Not enough data | Not enough data | 
| **Desktop Application** | Not enough data | 9.2 (161 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | 8.8/10 | 256 |
| **Nextiva** | 8.6/10 | 772 |
| **Aircall** | 8.6/10 | 249 |

#### Platform

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 8.1 (466 reviews) | 8.3 (189 reviews) | 
| **Mobile Access** | Not enough data | 9.0 (238 reviews) | 8.6 (667 reviews) | 8.7 (214 reviews) | 
| **Queue Management** | Not enough data | 8.7 (223 reviews) | 8.6 (585 reviews) | 8.8 (210 reviews) | 
| **Call Routing** | Not enough data | 9.1 (233 reviews) | 8.9 (693 reviews) | 9.0 (217 reviews) | 
| **Call Back** | Not enough data | 8.7 (220 reviews) | 8.8 (606 reviews) | 9.0 (222 reviews) | 
| **IVR** | Not enough data | 8.5 (213 reviews) | 8.3 (502 reviews) | 8.8 (206 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.7 (219 reviews) | 8.6 (604 reviews) | 8.9 (206 reviews) | 

#### Generative AI

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 7.7 (295 reviews) | 7.6 (117 reviews) | 

#### Workforce Management

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (222 reviews) | 8.7 (607 reviews) | 9.0 (211 reviews) | 
| **Performance Evaluation** | Not enough data | 8.6 (216 reviews) | 8.7 (565 reviews) | 8.9 (206 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 8.8 (8 reviews) | 8.3 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 8.8 (8 reviews) | 8.7 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 8.8 (8 reviews) | 7.8 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 8.8 (8 reviews) | 8.1 (21 reviews) | 

#### Administrative

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Call Recording** | Not enough data | 8.8 (226 reviews) | 8.7 (594 reviews) | 9.1 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (223 reviews) | 8.7 (624 reviews) | 9.0 (222 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | 8.8/10 | 64 |
| **Nextiva** | 9.1/10 | 43 |
| **Aircall** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Call Management** | Not enough data | 8.9 (59 reviews) | 9.4 (31 reviews) | Not enough data | 
| **Communication Management** | Not enough data | 8.9 (58 reviews) | 9.1 (30 reviews) | Not enough data | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 9.3 (28 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.3 (57 reviews) | 8.5 (24 reviews) | Not enough data | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 8.7 (31 reviews) | Not enough data | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 9.0 (28 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 9.1 (26 reviews) | Not enough data | 
| **Analytics and Reporting** | Not enough data | 8.5 (55 reviews) | 9.3 (29 reviews) | Not enough data | 
| **Support and Reliability** | Not enough data | 8.6 (54 reviews) | 9.1 (30 reviews) | Not enough data | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 9.1 (27 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | 8.4/10 | 579 |
| **Nextiva** | 8.3/10 | 1792 |
| **Aircall** | 8.5/10 | 383 |

#### Platform Basics - VoIP Providers

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.5 (96 reviews) | 8.7 (66 reviews) | 8.5 (20 reviews) | 
| **Call Management** | Not enough data | 8.7 (117 reviews) | 8.8 (93 reviews) | 8.8 (22 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (87 reviews) | 8.2 (58 reviews) | 8.6 (21 reviews) | 
| **Integrations** | Not enough data | 8.0 (104 reviews) | 8.1 (67 reviews) | 8.6 (23 reviews) | 
| **Virtual PBX** | Not enough data | 8.0 (82 reviews) | 7.9 (54 reviews) | 7.8 (18 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (80 reviews) | 7.7 (53 reviews) | 7.6 (18 reviews) | 

#### Basic Communication

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Phone Calls** | Not enough data | 9.1 (535 reviews) ✓ Verified | 9.2 (1697 reviews) ✓ Verified | 8.9 (363 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | 8.3 (399 reviews) ✓ Verified | 7.9 (899 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | Not enough data | 8.7 (435 reviews) ✓ Verified | 8.3 (1057 reviews) ✓ Verified | Feature Not Available | 
| **Screen Sharing** | Not enough data | 8.2 (362 reviews) ✓ Verified | 7.7 (830 reviews) | Feature Not Available | 
| **Conference Calls** | Not enough data | 8.6 (429 reviews) ✓ Verified | 8.6 (1161 reviews) ✓ Verified | 8.2 (230 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | 9.0 (439 reviews) ✓ Verified | 9.1 (1340 reviews) ✓ Verified | 8.7 (259 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (52 reviews) | 7.7 (41 reviews) | 9.0 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (54 reviews) | 7.8 (40 reviews) | 8.9 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (52 reviews) | 7.6 (39 reviews) | 9.1 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (51 reviews) | 7.6 (40 reviews) | 8.9 (9 reviews) | 

#### Access

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Software Pairing** | Not enough data | 8.2 (380 reviews) ✓ Verified | 8.0 (903 reviews) | 8.3 (259 reviews) | 
| **Browser Extension** | Not enough data | 8.4 (394 reviews) ✓ Verified | 8.1 (898 reviews) | 8.3 (268 reviews) ✓ Verified | 
| **Individual Download** | Not enough data | 8.6 (426 reviews) | 8.5 (1040 reviews) ✓ Verified | 8.7 (283 reviews) ✓ Verified | 

#### Advanced Features

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Hold Music** | Not enough data | 8.3 (446 reviews) | 8.3 (1174 reviews) ✓ Verified | 8.1 (272 reviews) | 
| **Automated Attendants** | Not enough data | 8.4 (406 reviews) ✓ Verified | 8.6 (1244 reviews) ✓ Verified | Feature Not Available | 
| **VOiP Number** | Not enough data | 9.0 (472 reviews) ✓ Verified | 9.1 (1492 reviews) | 8.8 (309 reviews) ✓ Verified | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **Aircall** | 8.5/10 | 515 |

#### Agentic AI - Outbound Call Tracking

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.5 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 7.8 (47 reviews) | 

#### Calling

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | Not enough data | 9.3 (453 reviews) | 
| **Generate Location** | Not enough data | Not enough data | Not enough data | 8.7 (404 reviews) | 
| **Call Types** | Not enough data | Not enough data | Not enough data | 9.2 (446 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | Not enough data | 9.2 (455 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | Not enough data | 8.5 (50 reviews) | 

#### Contacts

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 8.9 (437 reviews) | 
| **Information Locater** | Not enough data | Not enough data | Not enough data | 8.7 (419 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | Not enough data | Feature Not Available | 

#### Insights

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Notes** | Not enough data | Not enough data | Not enough data | 8.6 (435 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | Not enough data | 8.6 (423 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Not enough data | Not enough data | 7.7 (365 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | Not enough data | Not enough data | 7.8 (52 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | 8.5/10 | 71 |
| **Nextiva** | 8.6/10 | 203 |
| **Aircall** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (7 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (7 reviews) | Not enough data | 

#### Extensions

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | Feature Not Available | 8.5 (149 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | Not enough data | 8.7 (53 reviews) ✓ Verified | 9.1 (159 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | Not enough data | 8.2 (18 reviews) | 8.8 (147 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Voicemail to Email** | Not enough data | 8.8 (57 reviews) ✓ Verified | 9.2 (185 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 8.5 (154 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 8.3 (142 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | Not enough data | 8.5 (52 reviews) ✓ Verified | 9.0 (156 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 8.4 (146 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | Not enough data | 8.2 (49 reviews) | Feature Not Available | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Autonomy

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |
| **Aircall** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to CocoFax (1):** [Online Fax Software](https://www.g2.com/categories/online-fax)

**Unique to RingEX (7):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Nextiva (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Aircall (9):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | CocoFax | RingEX | Nextiva | Aircall | 
|---|---|---|---|---|
| **Small-Business** | 73.6% | 58.2% | 77.3% | 54.6% | 
| **Mid-Market** | 22.0% | 35.1% | 21.5% | 41.7% | 
| **Enterprise** | 4.4% | 6.7% | 1.2% | 3.8% | 

### By Industry

#### CocoFax

- **Hospital & Health Care:** 10.4%
- **Accounting:** 6.6%
- **Education Management:** 5.5%
- **Real Estate:** 4.4%
- **Consumer Services:** 3.8%
- **Health, Wellness and Fitness:** 3.3%
- **E-Learning:** 2.7%
- **Higher Education:** 2.7%
- **Insurance:** 2.7%
- **Medical Practice:** 2.7%
- **Other:** 54.9%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.5%
- **Construction:** 3.5%
- **Other:** 51.8%

#### Nextiva

- **Hospital & Health Care:** 6.0%
- **Insurance:** 5.7%
- **Construction:** 5.3%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.6%
- **Law Practice:** 3.4%
- **Legal Services:** 3.2%
- **Other:** 56.6%

#### Aircall

- **Computer Software:** 9.3%
- **Information Technology and Services:** 8.0%
- **Consumer Services:** 6.4%
- **Financial Services:** 5.9%
- **Logistics and Supply Chain:** 3.3%
- **Telecommunications:** 3.2%
- **Marketing and Advertising:** 2.9%
- **Retail:** 2.8%
- **Leisure, Travel & Tourism:** 2.6%
- **Insurance:** 2.4%
- **Other:** 53.2%

---
## Alternatives

### Alternatives to CocoFax

- [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews)
- [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (192 reviews)
- [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (478 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews)
- [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (191 reviews)
- [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (145 reviews)
- [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) — 4.6/5 stars (58 reviews)
- [WestFax](https://www.g2.com/products/westfax/reviews) — 4.8/5 stars (31 reviews)
- [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews) — 4.1/5 stars (22 reviews)

### Alternatives to RingEX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56386 reviews)

### Alternatives to Nextiva

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)

### Alternatives to Aircall

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1715 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13809 reviews)

---
## Top Discussions

### CocoFax

- Title: [Can I have a free trial?](https://www.g2.com/discussions/can-i-have-a-free-trial) — 2 comments, 1 upvote
  > **Top comment:** "Yes, I have got a temporary number and  10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day..."
- Title: [Send faxes without a fax machine](https://www.g2.com/discussions/send-faxes-without-a-fax-machine) — 2 comments, 1 upvote
  > **Top comment:** "Not at all. You don’t have to use a fax machine or even a telephone line with CocoFax. You just need a working internet connection to send faxes online."
- Title: [How much time can I use the free Fax number as I as it's just for 24 hours?
If have not use 10 free faxes and can I receive fax after 24hours or not plz guide me ?](https://www.g2.com/discussions/how-much-time-can-i-use-the-free-fax-number-as-i-as-it-s-just-for-24-hours-if-have-not-use-10-free-faxes-and-can-i-receive-fax-after-24hours-or-not-plz-guide-me) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The free fax number you get will always remain active in the free account. However, please note that free users cannot receive but send faxes. "
- Title: [How do I get a app on my iPhone](https://www.g2.com/discussions/how-do-i-get-a-app-on-my-iphone) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for your query. We'd like to suggest you access the dashboard on your browser via any device without installing any app."
- Title: [How Can I see my received faxes?](https://www.g2.com/discussions/how-can-i-see-my-received-faxes) — 1 comment, 1 upvote
  > **Top comment:** "You can check your received faxes in your Inbox through CocoFax’s online dashboard. "

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### Aircall

- Title: [What is Aircall used for?](https://www.g2.com/discussions/what-is-aircall-used-for) — 3 comments
  > **Top comment:** "It is used to connect with our potential customers. "
- Title: [How do I use Aircall?](https://www.g2.com/discussions/how-do-i-use-aircall) — 2 comments
  > **Top comment:** "With a simple click you can easily manage incoming calls and also do outbound calling."
- Title: [What is an Aircall?](https://www.g2.com/discussions/what-is-an-aircall) — 2 comments
  > **Top comment:** "Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more."
- Title: [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) — 2 comments, 2 upvotes
  > **Top comment:** "No "
- Title: [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried mapping out clear SLAs with internal stakeholders and combining that with proactive support ticket..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cocofax-vs-ringex-vs-nextiva-vs-aircall)