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Compare CocoFax and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
$7.99 60 pages Per Month
$30.00 1 User Per Month
CocoFax
Star Rating
(188)4.6 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.99 60 pages Per Month
Browse all 4 pricing plansRingEX
Star Rating
(1,266)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CocoFax. Users appreciate the intuitive design, noting that tasks like setting up call forwarding and voicemail greetings are straightforward, which enhances daily usability.
- Users say that RingEX's customer support is a standout feature, with many praising the quality of assistance provided. One user highlighted the excellent phone support and the well-designed admin portal, making it easier for teams to manage their accounts without much hassle.
- Reviewers mention that CocoFax shines in its affordability, with a much lower entry-level price, making it an attractive option for small businesses. Users appreciate the ease of sending faxes directly from their desktops and mobile devices, eliminating the need for a physical fax machine.
- According to verified reviews, CocoFax is recognized for its reliability and speed in fax transmissions. Users have noted the high-quality output and the convenience it offers, especially for those working from home or in remote settings.
- G2 reviewers highlight that while CocoFax has a higher star rating, it has significantly fewer reviews, which may affect the reliability of its ratings. In contrast, RingEX has a robust number of reviews, providing a more comprehensive view of user experiences and satisfaction.
- Users report that both products have their strengths, but RingEX faces challenges in meeting specific workflow needs for some users. While it offers a range of features, some users have mentioned configuration challenges that could impact their overall experience.
Pricing
Entry-Level Pricing
CocoFax
Lite
$7.99
60 pages Per Month
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
CocoFax
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.5
131
8.8
1,048
Ease of Use
9.6
131
8.6
1,063
Ease of Setup
9.3
27
8.2
649
Ease of Admin
9.3
25
8.3
569
Quality of Support
9.3
111
8.0
951
Has the product been a good partner in doing business?
8.9
22
8.3
559
Product Direction (% positive)
8.8
119
7.9
1,030
Features by Category
Documents
8.9
86
7.7
156
9.0
76
7.4
150
9.4
93
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
9.5
101
9.1
173
9.2
73
9.1
171
9.4
88
8.9
159
8.8
82
9.2
162
9.2
87
8.9
165
9.5
92
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
223
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
93
Not enough data
9.0
99
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.2
83
Basic Communication
Not enough data
9.0
495
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
422
|
Verified
Not enough data
8.2
365
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Access
Not enough data
8.2
382
|
Verified
Not enough data
8.4
397
|
Verified
Not enough data
8.6
425
Advanced Features
Not enough data
8.3
444
Not enough data
8.4
406
|
Verified
Not enough data
9.1
463
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Categories
Categories
Shared Categories
CocoFax and RingEX are categorized as Online Fax
Unique Categories
CocoFax has no unique categories
RingEX is categorized as UCaaS Platforms, Webinar, VoIP Providers, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CocoFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.4%
Accounting
6.6%
Education Management
5.5%
Real Estate
4.4%
Consumer Services
3.8%
Other
69.2%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Discussions
Send faxes without a fax machine
2 Comments
NC
Yes absolutely , no need for a machine Read more
Can I have a free trial?
2 Comments
ZC
Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day...Read more
How Can I see my received faxes?
1 Comment
GJ
You can check your received faxes in your Inbox through CocoFax’s online dashboard. Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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