Compare CocoFax and RingEX 
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (57.7% of reviews)
Entry-Level Pricing
$7.99 60 pages Per Month
$30.00 1 User Per Month
CocoFax
Star Rating
(188)4.6 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.99 60 pages Per Month
Browse all 4 pricing plansRingEX
Star Rating
(1,345)4.2 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating features like video calls, team messaging, and SMS alongside faxing. Users appreciate how this all-in-one approach streamlines workflows, making it easier to manage communications without switching between multiple apps.
- Users say that CocoFax stands out for its reliability and ease of use, particularly for small businesses. Many users highlight the convenience of sending faxes directly from their desktops or mobile devices, eliminating the need for a physical fax machine, which is especially beneficial for home-based agencies.
- Reviewers mention that while RingEX has a higher overall satisfaction score, some users find it slightly less intuitive during the setup process compared to CocoFax, which is praised for its straightforward navigation and quick onboarding experience.
- According to verified reviews, CocoFax receives high marks for its document transmission quality and speed, with users noting that it handles important information efficiently, which is crucial for businesses that rely on timely communications.
- G2 reviewers highlight that RingEX's robust feature set, including advanced contact management and unlimited sending capabilities, makes it a strong contender for businesses looking for a versatile communication tool, despite its higher entry-level price compared to CocoFax.
- Users express that while both platforms offer solid support, CocoFax's customer service is frequently noted as being particularly responsive and helpful, which can be a deciding factor for businesses that prioritize ongoing assistance and guidance.
Pricing
Entry-Level Pricing
CocoFax
Lite
$7.99
60 pages Per Month
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
CocoFax
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.5
131
8.8
1,098
Ease of Use
9.6
131
8.6
1,115
Ease of Setup
9.3
27
8.2
697
Ease of Admin
9.3
25
8.3
617
Quality of Support
9.3
111
8.0
1,000
Has the product been a good partner in doing business?
8.9
22
8.3
605
Product Direction (% positive)
8.8
119
7.9
1,078
Features by Category
Documents
8.9
86
Feature Not Available
9.0
76
7.3
148
9.4
93
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
9.5
101
9.1
173
9.2
73
9.1
169
9.4
88
8.9
158
8.8
82
9.2
161
9.2
87
8.9
164
9.5
92
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
Not enough data
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Meeting Coordination
Not enough data
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Software Type
Not enough data
9.0
244
Not enough data
9.0
143
Not enough data
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Platform
Not enough data
Feature Not Available
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
220
Not enough data
8.5
213
Not enough data
8.7
218
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
214
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
224
Not enough data
8.6
222
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
57
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
Not enough data
8.5
97
Not enough data
8.7
112
Not enough data
8.4
87
Not enough data
8.1
98
Not enough data
8.0
83
Not enough data
8.1
81
Basic Communication
Not enough data
9.1
524
|
Verified
Not enough data
8.3
400
|
Verified
Not enough data
8.7
433
|
Verified
Not enough data
8.2
363
|
Verified
Not enough data
8.5
430
|
Verified
Not enough data
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
55
Not enough data
8.0
53
Not enough data
7.9
51
Access
Not enough data
8.2
379
|
Verified
Not enough data
8.4
395
|
Verified
Not enough data
8.6
426
Advanced Features
Not enough data
8.3
446
Not enough data
8.4
406
|
Verified
Not enough data
9.0
470
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
8.7
52
|
Verified
Not enough data
8.2
18
Features
Not enough data
8.8
56
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Categories
Categories
Shared Categories
CocoFax and RingEX are categorized as Online Fax
Unique Categories
CocoFax has no unique categories
RingEX is categorized as UCaaS Platforms, Webinar, VoIP Providers, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CocoFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.4%
Accounting
6.6%
Education Management
5.5%
Real Estate
4.4%
Consumer Services
3.8%
Other
69.2%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.7%
Other
70.6%
Discussions
Can I have a free trial?
2 Comments
ZC
Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day...Read more
Send faxes without a fax machine
2 Comments
CS
Not at all. You don’t have to use a fax machine or even a telephone line with CocoFax. You just need a working internet connection to send faxes online.Read more
How much time can I use the free Fax number as I as it's just for 24 hours?
If have not use 10 free faxes and can I receive fax after 24hours or not plz guide me ?
1 Comment
Official Response from CocoFax
The free fax number you get will always remain active in the free account. However, please note that free users cannot receive but send faxes. Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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