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# CocoFax vs MyFax Comparison - What are their main differences?

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CocoFaxMyFax[+ Add Product](#)

Reviews

**CocoFax** [

4.6/5(188)

](https://www.g2.com/products/cocofax/reviews#reviews)

**MyFax** [

2.8/5(10)

](https://www.g2.com/products/myfax/reviews#reviews)

Pricing

**CocoFax**
Free Trial

**$7.99** 60 pages Per Month · Lite

**MyFax**
Free Trial

**$5.00** 100 Pages Per Month · Home Office User

**Pricing Insights**
from reviews

Time to Implement

**CocoFax**
1 month

Based on 18 responses

**MyFax**
Not enough reviews yet

Return on Investment

**CocoFax**
14 months

Based on 14 responses

**MyFax**
Not enough reviews yet

Perceived Cost

**CocoFax**
$$$$$

**MyFax**
Not enough reviews yet

Average Discount

**CocoFax**
5%

**MyFax**
Not enough reviews yet

Pros & Cons

**CocoFax**
[
Faxing Services (4)
](https://www.g2.com/products/cocofax/reviews?filters%5Bsentiment_snippet%5D=1381054&qs=pros-and-cons#reviews)[
Ease of Use (3)
](https://www.g2.com/products/cocofax/reviews?filters%5Bsentiment_snippet%5D=1381075&qs=pros-and-cons#reviews)[
Billing Issues (1)
](https://www.g2.com/products/cocofax/reviews?filters%5Bsentiment_snippet%5D=2377609&qs=pros-and-cons#reviews)[
Difficult Setup (1)
](https://www.g2.com/products/cocofax/reviews?filters%5Bsentiment_snippet%5D=2377571&qs=pros-and-cons#reviews)

**MyFax**
Not enough data

Screenshots

**CocoFax**
 ![CocoFax screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/175664/choose-fax-number.png)

**MyFax**
No screenshot available

Ratings

Meets Requirements

**CocoFax**

9.5

9.5131

**MyFax**

7.1

7.17

Ease of Use

**CocoFax**

9.6

9.6131

**MyFax**

6.0

6.07

Ease of Setup

**CocoFax**

9.3

9.327

**MyFax**
Not enough data

Ease of Admin

**CocoFax**

9.3

9.325

**MyFax**
Not enough data

Quality of Support

**CocoFax**

9.3

9.3111

**MyFax**

5.7

5.75

Has the product been a good partner in doing business?

**CocoFax**

8.9

8.922

**MyFax**
Not enough data

Product Direction (% positive)

**CocoFax**

8.8

8.8119

**MyFax**

4.2

4.26

Features

Online Fax[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

9.2

116

6.9

7

Documents

Storage

9.4(won by 2.7)

93

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

5

Editing

8.9(won by default)

86

Not enough data

Document Signature 

9.0(won by default)

76

Not enough data

Fax to Email

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Agentic AI - Online Fax

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Sending

Fax Number

9.5(won by 2.8)

101

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

6

Unlimited Sending

8.8(won by 2.5)

82

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.3

5

Alerts

9.5(won by 1.7)

92

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

6

Existing Numbers

9.2(won by default)

73

Not enough data

Cross-Platform Sending

9.4(won by default)

88

Not enough data

Contact Management

9.2(won by default)

87

Not enough data

Print Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Email to Fax

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Additional Functionality

Full Text Search

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

FoIP

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Electronic Faxes

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Show 1 feature category with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CocoFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_edbe92b4049fb44cf5d5f49057908b7f/cocofax.png "CocoFax")](https://www.g2.com/products/cocofax/reviews)

CocoFax

Small-Business(50 or fewer emp.)

73.6%

Mid-Market(51-1000 emp.)

22.0%

Enterprise(\> 1000 emp.)

4.4%

[![MyFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bb69ab062c0a76f93349da2370864dcf/myfax.png "MyFax")](https://www.g2.com/products/myfax/reviews)

MyFax

Small-Business(50 or fewer emp.)

66.7%

Mid-Market(51-1000 emp.)

33.3%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

73.6%

66.7%

Mid-Market

(51-1000 emp.)

22.0%

33.3%

Enterprise

(\> 1000 emp.)

4.4%

0%

Reviewers' Industry

[![CocoFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_edbe92b4049fb44cf5d5f49057908b7f/cocofax.png "CocoFax")](https://www.g2.com/products/cocofax/reviews)
CocoFax

Hospital & Health Care

10.4%

Accounting

6.6%

Education Management

5.5%

Real Estate

4.4%

Consumer Services

3.8%

Other

69.2%

[![MyFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bb69ab062c0a76f93349da2370864dcf/myfax.png "MyFax")](https://www.g2.com/products/myfax/reviews)
MyFax

Wholesale

11.1%

Non-Profit Organization Management

11.1%

Legal Services

11.1%

Hospital & Health Care

11.1%

Health, Wellness and Fitness

11.1%

Other

44.4%

Alternatives

**CocoFax Alternatives**

 ![Documo](https://images.g2crowd.com/uploads/product/hd_favicon/6fdf283368023f62320038f096816c9c/documo.svg "Documo")

[
Documo
](/products/documo/reviews)

 ![HelloFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cd58329d7e739dd6906bc8f984a88e14/hellofax.png "HelloFax")

[
HelloFax
](/products/hellofax/reviews)

 ![iFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_28ad0ea059a00eacf4b949663a5f5360/ifax.png "iFax")

[
iFax
](/products/ifax/reviews)

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

**MyFax Alternatives**

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

 ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect")

[
GoTo Connect
](/products/goto-connect/reviews)

 ![iFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_28ad0ea059a00eacf4b949663a5f5360/ifax.png "iFax")

[
iFax
](/products/ifax/reviews)

 ![HelloFax](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cd58329d7e739dd6906bc8f984a88e14/hellofax.png "HelloFax")

[
HelloFax
](/products/hellofax/reviews)

## CocoFax vs MyFax

- Reviewers felt that CocoFax meets the needs of their business better than MyFax.
- When comparing quality of ongoing product support, reviewers felt that CocoFax is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CocoFax over MyFax.