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Compare Coastal and TTEC 
Featured Products
At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Coastal
Star Rating
(183)5.0 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CoastalTTEC
Star Rating
(14)3.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TTECPricing
Entry-Level Pricing
Coastal
No pricing availableTTEC
No pricing availableFree Trial
Coastal
No trial information availableTTEC
No trial information availableRatings
Quality of Work
9.9
149
8.2
10
Responsiveness
9.9
149
7.8
10
Expertise of Team
9.9
150
8.8
10
Execution Ability
9.9
147
7.3
10
Communication Skills
9.8
150
8.5
10
Professionalism
10.0
150
8.2
10
Has the product been a good partner in doing business?
9.9
164
7.8
9
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
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Delivery
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expertise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coastal and TTEC are categorized as Digital Transformation Consulting
Unique Categories
TTEC is categorized as Contact Center Consulting, Contact Center Outsourcing Services, and Outsourced Sales Providers
Reviews
Reviewers' Company Size
Coastal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TTEC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.8%
Information Technology and Services
7.1%
Hospital & Health Care
7.1%
Computer Software
4.9%
Higher Education
4.4%
Other
60.7%
Retail
14.3%
Wholesale
7.1%
Translation and Localization
7.1%
Telecommunications
7.1%
Marketing and Advertising
7.1%
Other
57.1%
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