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Compare Coastal and SmartBug Media 
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At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Small-Business (54.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $5,000.00
Coastal
Star Rating
(183)5.0 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CoastalSmartBug Media
Star Rating
(211)4.8 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $5,000.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartBug Media excels in its "Best Practices" with a perfect score of 10.0, indicating a strong adherence to industry standards, while Coastal, with a score of 9.8, still demonstrates solid practices but may not be as comprehensive in this area.
- Reviewers mention that Coastal's "Go Live Support" is exceptional, scoring 9.9, which suggests a more robust support system during the initial implementation phase compared to SmartBug Media's score of 9.0, indicating potential gaps in immediate assistance.
- G2 users highlight SmartBug Media's "Documentation" as a strong point with a score of 9.9, providing clear and helpful resources, whereas Coastal's score of 9.6 suggests that while their documentation is good, it may not be as user-friendly or comprehensive.
- Users on G2 note that both products have high scores in "Technical Expertise," with SmartBug Media at 9.7 and Coastal at 9.9, but reviewers mention that Coastal's team may have a slight edge in specialized knowledge, making them a better choice for complex projects.
- Reviewers say that SmartBug Media's "Training" services, scoring 9.3, could be improved, as some users feel that the training sessions are not as thorough as those provided by Coastal, which scored 9.7, indicating a more effective training program.
- Users report that both platforms are strong in "Project Updates," with SmartBug Media at 9.7 and Coastal at 9.8, but Coastal's slightly higher score suggests that users may receive more timely and detailed updates, enhancing overall project transparency.
Pricing
Entry-Level Pricing
Coastal
No pricing availableSmartBug Media
HubSpot Onboarding
Starting at $5,000.00
Complete HubSpot setup, configuration, and training for your team.
- Complete portal configuration including teams, permissions, and tracking setup for your chosen Hub(s)
- Custom automation setup including lifecycle stages, lead routing, and workflow development
- Integration with key platforms including social accounts, ad platforms and more
Free Trial
Coastal
No trial information availableSmartBug Media
No trial information availableRatings
Quality of Work
9.9
149
9.5
178
Responsiveness
9.9
149
9.6
178
Expertise of Team
9.9
150
9.6
177
Execution Ability
9.9
147
9.5
174
Communication Skills
9.8
150
9.7
177
Professionalism
10.0
150
9.7
178
Has the product been a good partner in doing business?
9.9
164
9.6
183
Features by Category
Planning
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Support
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Support
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Other Platform Features
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Team Quality
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Categories
Categories
Shared Categories
Coastal and SmartBug Media are categorized as Salesforce Consulting Services
Unique Categories
Coastal is categorized as Snowflake Consulting Services, Managed Services, Cloud Consulting, Cloud Migration Services, Managed IT Services, Business Process Outsourcing (BPO) Service, Quote-to-Cash Consulting, IT Strategy Consulting, Digital Transformation Consulting, Solution Consulting, and IT Outsourcing
SmartBug Media is categorized as Google Consulting Services, HubSpot Consulting Services, Shopify Marketing Experts, Shopify Setup Experts, Sales Training, Lead Generation Services, Marketing Automation Consulting, WordPress Developers, Website Design, Marketing Strategy, PR Firms, Branding Agencies, PPC Services, and SEO Services
Expertise for Salesforce Ecosystem
Shared Salesforce Consulting Services Expertise
Coastal and SmartBug Media share no Salesforce Consulting Services expertises
Unique Salesforce Consulting Services Expertise
Coastal has expertises for Salesforce Consulting Services in Einstein AI, Education Cloud, Experience Cloud, Customer 360 Platform, Marketing Cloud, Nonprofit Cloud, Revenue Cloud, Sales Cloud, Tableau, Industry Products, Service Cloud, and Mulesoft
SmartBug Media has no unique expertises
Reviews
Reviewers' Company Size
Coastal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartBug Media
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.8%
Information Technology and Services
7.1%
Hospital & Health Care
7.1%
Computer Software
4.9%
Higher Education
4.4%
Other
60.7%
Financial Services
8.8%
Computer Software
8.8%
Information Technology and Services
7.3%
Marketing and Advertising
6.8%
Construction
6.8%
Other
61.5%
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