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Compare Coastal and Pilot 
At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Small-Business (97.0% of reviews)
Entry-Level Pricing
No pricing available
$199.00 Per Month
Coastal
Star Rating
(183)5.0 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CoastalPilot
Star Rating
(134)4.7 out of 5
Market Segments
Small-Business (97.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$199.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Coastal excels in quality of work, with users highlighting their ability to rapidly scale operations and mobilize high-quality teams to meet demand. This agility is a significant advantage for businesses needing quick adjustments.
- Users say that Pilot offers a flexible and user-friendly experience, particularly appreciating the asynchronous workflow and integration with QuickBooks. This combination allows for a seamless bookkeeping process, which is a major plus for small businesses.
- According to verified reviews, Coastal's implementation process is noted for its responsiveness and support. Users have praised the team's patience and dedication, especially when facing delays, making them feel like an extension of their own team.
- Reviewers mention that while Pilot has a solid overall rating, they face challenges in scalability compared to Coastal. Users have expressed a desire for more robust resources as their business needs grow, indicating that Pilot may be better suited for smaller operations.
- G2 reviewers highlight Coastal's professionalism, with a perfect score in this area. Users appreciate the knowledgeable and responsive team, which contributes to a strong partnership experience, making them feel supported throughout their business journey.
- Users report that Pilot's cost-effectiveness is a significant draw, with many noting the low entry price and the value of having multiple features in one platform. This makes it an attractive option for small businesses looking to streamline their operations without breaking the bank.
Pricing
Entry-Level Pricing
Coastal
No pricing availablePilot
Pilot Essentials
$199.00
Per Month
For businesses that want clean, accurate books without the extras. Get monthly bookkeeping that keeps you tax-ready and compliant.
- Real-time visibility into your finances
- Monthly P&L and balance sheet based on your bank and credit card activity
- Year-end package for your tax preparer
Free Trial
Coastal
No trial information availablePilot
No trial information availableRatings
Quality of Work
9.9
149
9.4
123
Responsiveness
9.9
149
9.5
123
Expertise of Team
9.9
150
9.5
122
Execution Ability
9.9
147
9.4
122
Communication Skills
9.8
150
9.5
123
Professionalism
10.0
150
9.7
123
Has the product been a good partner in doing business?
9.9
164
9.5
125
Features by Category
Planning
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Delivery
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Support
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Planning
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Delivery
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Support
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Team Quality
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Categories
Categories
Shared Categories
Coastal and Pilot are categorized as Business Process Outsourcing (BPO) Service
Unique Categories
Pilot is categorized as Tax Credit Providers, Tax Services, Bookkeeping Services, Accounting Firms, Business Plan Consulting, Financial Consulting, and Management Consulting
Reviews
Reviewers' Company Size
Coastal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.8%
Information Technology and Services
7.1%
Hospital & Health Care
7.1%
Computer Software
4.9%
Higher Education
4.4%
Other
60.7%
Computer Software
37.3%
Information Technology and Services
9.7%
Health, Wellness and Fitness
5.2%
Marketing and Advertising
3.7%
Internet
3.7%
Other
40.3%
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