# Coast vs MaintainX Comparison --- ## AI Generated Summary - **G2 reviewers report** that MaintainX excels in user experience, with many praising its **intuitive interface** and ease of navigation. Users appreciate how simple it is to start and complete work orders, highlighting the application's efficiency and customization options. - **Users say** Coast stands out for its ability to enhance communication between office staff and field workers. Reviewers note that its **mobile accessibility** ensures that important information is not lost, making it a practical tool for managing workflows effectively. - **According to verified reviews** , MaintainX has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the software. Many users have commented on the **quick implementation process** and the helpful onboarding features that make setup a breeze. - **Reviewers mention** that while Coast offers strong features for managing distributed workflows, it sometimes lacks the same level of customization that MaintainX provides. Users have expressed a desire for more flexibility in adapting the software to their specific needs. - **G2 reviewers highlight** that MaintainX's support quality is highly rated, with users noting the responsiveness and helpfulness of the support team. This contrasts with Coast, where some users have reported mixed experiences with support, suggesting room for improvement in this area. - **Users report** that Coast's pricing structure is appealing, especially for those looking for a cost-effective solution. However, MaintainX's free entry-level option is a significant advantage for smaller teams or businesses just starting out, allowing them to explore the software without financial commitment. | | Coast | MaintainX | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | | **Total Reviews** | 13 | 1,525 | | **Largest Market Segment** | Enterprise (46.2% of reviews) | Mid-Market (50.3% of reviews) | | **Entry Level Price** | $0.00 1 per user | Free 1 Per User Per Month | --- ## Top Pros & Cons ### Coast Pros: - Ease of Use (158 reviews) - Intuitive (106 reviews) Cons: - Missing Features (76 reviews) - Limited Features (73 reviews) ### MaintainX Pros: - Ease of Use (611 reviews) - Customer Support (289 reviews) Cons: - Missing Features (127 reviews) - Work Order Issues (90 reviews) --- ## Ratings Comparison | Rating | Coast | MaintainX | |---|---|---| | **Meets Requirements** | 9.5 (10 reviews) | 9.2 (1379 reviews) | | **Ease of Use** | 9.8 (10 reviews) | 9.4 (1401 reviews) | | **Ease of Setup** | 9.8 (7 reviews) | 9.1 (1258 reviews) | | **Ease of Admin** | 10.0 (5 reviews) | 9.3 (1038 reviews) | | **Quality of Support** | 10.0 (10 reviews) | 9.6 (1341 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (6 reviews) | 9.6 (1023 reviews) | | **Product Direction (% positive)** | 8.5 (8 reviews) | 9.7 (1351 reviews) | --- ## Pricing ### Coast #### Entry-Level Pricing Plan: Free Price: $0.00 1 per user Description: For teams looking to keep track of their work. Key Features: - Unlimited Work Orders - 5 Repeating Work Orders - 7 Day History [Browse all 3 editions](https://www.g2.com/products/one-six-nine-coast/pricing) #### Free Trial Yes ### MaintainX #### Entry-Level Pricing Plan: Basic Plan Price: Free 1 Per User Per Month Description: Free forever. For small teams who need to digitize and track work orders. Key Features: - Unlimited Work Orders - Unlimited requester users - Real-time messaging [Browse all 4 editions](https://www.g2.com/products/maintainx/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Asset Tracking | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | 8.7/10 | 185 | #### Asset Definition | Feature | Coast | MaintainX | |---|---|---| | **Asset Register - Asset Tracking** | Not enough data | 9.4 (177 reviews) | | **Relationships - Asset Tracking** | Not enough data | 9.1 (163 reviews) | | **Costs - Asset Tracking** | Not enough data | 8.7 (158 reviews) | #### Asset Tracking | Feature | Coast | MaintainX | |---|---|---| | **Location - Asset Tracking** | Not enough data | 8.4 (160 reviews) | | **Status - Asset Tracking** | Not enough data | 9.0 (162 reviews) | | **History - Asset Tracking** | Not enough data | 9.1 (167 reviews) | #### Agentic AI - Asset Tracking | Feature | Coast | MaintainX | |---|---|---| | **Natural Language Interaction** | Not enough data | 7.4 (105 reviews) | ### Asset Performance Management | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | 8.6/10 | 108 | #### Monitoring | Feature | Coast | MaintainX | |---|---|---| | **Use** | Not enough data | 9.1 (101 reviews) | | **Reliability** | Not enough data | 9.2 (103 reviews) | | **Risk** | Not enough data | 8.8 (96 reviews) | #### Analytics | Feature | Coast | MaintainX | |---|---|---| | **Dashboards** | Not enough data | 8.9 (100 reviews) | | **Performance** | Not enough data | 8.9 (101 reviews) | | **Forecasting** | Not enough data | 8.4 (93 reviews) | #### Agentic AI - Asset Performance Management | Feature | Coast | MaintainX | |---|---|---| | **Proactive Assistance** | Not enough data | 7.8 (59 reviews) | | **Decision Making** | Not enough data | 7.8 (62 reviews) | ### Connected Worker Platform | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | 9.0/10 | 242 | #### Workflow & Automation | Feature | Coast | MaintainX | |---|---|---| | **Safety checks & inspections ** | Not enough data | 9.1 (217 reviews) | | **Customizable Workflows** | Not enough data | 9.2 (211 reviews) | | **Dynamic SOP Promotion** | Not enough data | 9.0 (17 reviews) | | **Nonconformance Event Management** | Not enough data | 8.9 (19 reviews) | | **Safety & Incident Logging / Compliance Reporting** | Not enough data | 8.6 (17 reviews) | #### Execution | Feature | Coast | MaintainX | |---|---|---| | **Planning** | Not enough data | 9.0 (221 reviews) | | **Scheduling** | Not enough data | 9.1 (226 reviews) | | **Collaboration** | Not enough data | 9.1 (224 reviews) | #### Analytics & Reporting | Feature | Coast | MaintainX | |---|---|---| | **Monitoring** | Not enough data | 9.2 (226 reviews) | | **KPIs** | Not enough data | 8.9 (204 reviews) | | **Customizable Analytics / BI Integration** | Not enough data | 9.0 (211 reviews) | #### Enterprise Management | Feature | Coast | MaintainX | |---|---|---| | **Cross & Multi‑Site Governance** | Not enough data | 9.1 (16 reviews) | | **Site Reporting and Analytics** | Not enough data | 9.2 (17 reviews) | | **Cross‑Site Collaboration & Communication** | Not enough data | 9.1 (17 reviews) | | **Multi-Device Scalability** | Not enough data | 9.6 (19 reviews) | | **Role-Based Access Control (RBAC)** | Not enough data | 9.5 (16 reviews) | #### Knowledge Capture | Feature | Coast | MaintainX | |---|---|---| | **Frontline Knowledge Capture & Sharing** | Not enough data | 9.2 (17 reviews) | | **Content Versioning & SOP Updates** | Not enough data | 8.8 (17 reviews) | | **Embedded Microlearning** | Not enough data | 9.0 (14 reviews) | | **Offline Knowledge Access** | Not enough data | 9.2 (16 reviews) | #### Generative AI | Feature | Coast | MaintainX | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | 8.7 (37 reviews) | | **AI Image-to-Text** | Not enough data | Feature Not Available | #### Agentic AI | Feature | Coast | MaintainX | |---|---|---| | **Actions & Autonomous Execution** | Not enough data | 9.0 (16 reviews) | | **Real‑Time Translation & Transcription** | Not enough data | 9.0 (15 reviews) | | **Predictive & Prescriptive AI** | Not enough data | 8.6 (15 reviews) | #### Data & Integration | Feature | Coast | MaintainX | |---|---|---| | **Open API & Extensibility** | Not enough data | 8.9 (15 reviews) | | **ERP / MES / EAM Integration** | Not enough data | 9.2 (14 reviews) | ### Standard Operating Procedures | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | 9.0/10 | 410 | #### Task Tracking | Feature | Coast | MaintainX | |---|---|---| | **Activity Feed** | Not enough data | 9.2 (372 reviews) | | **Task Schedules** | Not enough data | 9.2 (387 reviews) | | **Comments** | Not enough data | 9.3 (381 reviews) | #### Checklist Options | Feature | Coast | MaintainX | |---|---|---| | **Templates** | Not enough data | 8.9 (376 reviews) | | **Native Forms** | Not enough data | 8.7 (338 reviews) | | **Downloadable Manuals** | Not enough data | 8.8 (346 reviews) | #### Software Availability | Feature | Coast | MaintainX | |---|---|---| | **Integrations** | Not enough data | 8.3 (326 reviews) | | **Permissions** | Not enough data | 8.9 (366 reviews) | | **Mobile Application** | Not enough data | 9.4 (390 reviews) | | **Desktop Application** | Not enough data | 9.6 (385 reviews) | ### Enterprise Asset Management (EAM) | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | 8.5/10 | 256 | #### Asset Definition | Feature | Coast | MaintainX | |---|---|---| | **Asset Register** | Not enough data | 9.3 (245 reviews) | | **Relationships** | Not enough data | 8.9 (233 reviews) | | **Costs** | Not enough data | 8.6 (234 reviews) | | **Types** | Not enough data | 8.9 (232 reviews) | #### Asset Tracking | Feature | Coast | MaintainX | |---|---|---| | **Location** | Not enough data | 8.4 (231 reviews) | | **Status** | Not enough data | 9.1 (243 reviews) | | **History** | Not enough data | 9.2 (241 reviews) | #### Inventory | Feature | Coast | MaintainX | |---|---|---| | **Locations** | Not enough data | 9.0 (240 reviews) | | **Spare Parts** | Not enough data | 8.9 (233 reviews) | | **Valuation** | Not enough data | 8.6 (230 reviews) | #### Depreciation | Feature | Coast | MaintainX | |---|---|---| | **Methods** | Not enough data | 8.0 (211 reviews) | | **Asset Value** | Not enough data | 8.1 (216 reviews) | | **Taxes** | Not enough data | 7.1 (208 reviews) | | **Decomissioning** | Not enough data | 7.6 (206 reviews) | #### Maintenance | Feature | Coast | MaintainX | |---|---|---| | **Inspections** | Not enough data | 9.4 (237 reviews) | | **Planning** | Not enough data | 9.3 (232 reviews) | | **Predictive** | Not enough data | 8.9 (225 reviews) | | **Corrective** | Not enough data | 9.2 (233 reviews) | | **Unplanned** | Not enough data | 9.1 (229 reviews) | | **Optimization** | Not enough data | 9.0 (219 reviews) | #### Field Service | Feature | Coast | MaintainX | |---|---|---| | **Planning** | Not enough data | 9.0 (236 reviews) | | **Tracking** | Not enough data | 9.0 (234 reviews) | | **Client Communications** | Not enough data | 8.4 (222 reviews) | #### Monitoring | Feature | Coast | MaintainX | |---|---|---| | **Use** | Not enough data | 9.1 (230 reviews) | | **Reliability** | Not enough data | 9.2 (231 reviews) | | **Risk** | Not enough data | 8.2 (220 reviews) | #### Contract & Warranty | Feature | Coast | MaintainX | |---|---|---| | **Contracts** | Not enough data | 7.7 (218 reviews) | | **Warranties** | Not enough data | 7.8 (215 reviews) | | **SLAs** | Not enough data | 7.8 (205 reviews) | #### Analytics | Feature | Coast | MaintainX | |---|---|---| | **Dashboards** | Not enough data | 8.8 (228 reviews) | | **Performance** | Not enough data | 9.0 (228 reviews) | | **Forecasting** | Not enough data | 8.4 (212 reviews) | #### Integration | Feature | Coast | MaintainX | |---|---|---| | **ERP** | Not enough data | 7.6 (201 reviews) | | **CAD & PLM** | Not enough data | 7.1 (195 reviews) | | **Accounting** | Not enough data | 7.5 (204 reviews) | #### Agentic AI - Enterprise Asset Management (EAM) | Feature | Coast | MaintainX | |---|---|---| | **Cross-system Integration** | Not enough data | 8.0 (37 reviews) | ### Employee Scheduling | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | N/A | N/A | #### Platform Basics | Feature | Coast | MaintainX | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Performance** | Not enough data | Not enough data | #### Platform Content | Feature | Coast | MaintainX | |---|---|---| | **Automation** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Coast | MaintainX | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Mobility** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Portal** | Not enough data | Not enough data | ### Predictive Maintenance | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | N/A | N/A | #### Condition Monitoring | Feature | Coast | MaintainX | |---|---|---| | **Predictive Inspection** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Condition-Based Maintenance** | Not enough data | Not enough data | | **Asset Types** | Not enough data | Not enough data | | **IoT Monitoring** | Not enough data | Not enough data | #### Detection & Identification | Feature | Coast | MaintainX | |---|---|---| | **Failure Detection** | Not enough data | Not enough data | | **Source Identification** | Not enough data | Not enough data | | **Proactive Alerts** | Not enough data | Not enough data | #### Analysis & Insights | Feature | Coast | MaintainX | |---|---|---| | **Root Cause** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Systemic Risks** | Not enough data | Not enough data | #### Agentic AI - Predictive Maintenance | Feature | Coast | MaintainX | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Coast | MaintainX | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Knowledge Management | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | N/A | N/A | #### Knowledge Base | Feature | Coast | MaintainX | |---|---|---| | **Q & A** | Not enough data | Not enough data | | **Link Sharing** | Not enough data | Not enough data | | **Searchable** | Not enough data | Not enough data | #### Security | Feature | Coast | MaintainX | |---|---|---| | **Verification** | Not enough data | Not enough data | | **Role-Based Permission** | Not enough data | Not enough data | | **Public vs Private** | Not enough data | Not enough data | #### Content | Feature | Coast | MaintainX | |---|---|---| | **Trackable Analytics** | Not enough data | Not enough data | | **Import** | Not enough data | Not enough data | | **File Viewing** | Not enough data | Not enough data | | **Update Notifications** | Not enough data | Not enough data | #### Communication | Feature | Coast | MaintainX | |---|---|---| | **Social Features** | Not enough data | Not enough data | | **Tagging ** | Not enough data | Not enough data | | **Upload ** | Not enough data | Not enough data | | **Comments** | Not enough data | Not enough data | ### Facility Management | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | 8.7/10 | 505 | #### Agentic AI - Facility Management | Feature | Coast | MaintainX | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.6 (93 reviews) | #### Facility Management Platform Features | Feature | Coast | MaintainX | |---|---|---| | **Maintenance Planning** | Not enough data | 9.3 (482 reviews) | | **Facility Inventory Management** | Not enough data | 8.8 (459 reviews) | | **Space Planning** | Not enough data | Feature Not Available | | **Move Management** | Not enough data | Feature Not Available | | **Vendor Management** | Not enough data | 8.3 (435 reviews) | | **Service Request Portal** | Not enough data | 8.9 (446 reviews) | | **Green Building Operations** | Not enough data | Feature Not Available | | **Reporting & Dashboards** | Not enough data | 8.8 (453 reviews) | | **Facility Document Storage** | Not enough data | Feature Not Available | | **Mobile Field Access** | Not enough data | 9.1 (452 reviews) | ### CMMS | Product | Score | Reviews | |---|---|---| | **Coast** | N/A | N/A | | **MaintainX** | 8.9/10 | 950 | #### CMMS Platform Features | Feature | Coast | MaintainX | |---|---|---| | **Work Order Management** | Not enough data | 9.5 (893 reviews) ✓ Verified | | **Preventative Maintenance (PM)** | Not enough data | 9.4 (824 reviews) ✓ Verified | | **Predictive Maintenance (PdM)** | Not enough data | 8.6 (719 reviews) | | **Materials Management** | Not enough data | 8.7 (745 reviews) ✓ Verified | | **Equipment Breakdown Reports** | Not enough data | 8.8 (717 reviews) ✓ Verified | | **Approval Management** | Not enough data | 8.9 (704 reviews) ✓ Verified | | **Task Templates** | Not enough data | 9.0 (732 reviews) ✓ Verified | | **Compliance Auditing** | Not enough data | 8.5 (655 reviews) ✓ Verified | | **Vendor Management** | Not enough data | 8.3 (673 reviews) ✓ Verified | | **Reporting & Dashboards** | Not enough data | 8.9 (815 reviews) ✓ Verified | --- ## Categories **Shared Categories (3):** [CMMS Software](https://www.g2.com/categories/cmms), [Facility Management Software](https://www.g2.com/categories/facility-management), [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam) **Unique to Coast (2):** [Predictive Maintenance Software](https://www.g2.com/categories/predictive-maintenance), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) **Unique to MaintainX (5):** [SAP Store Software](https://www.g2.com/categories/sap-store), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures), [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform), [Asset Performance Management Software](https://www.g2.com/categories/asset-performance-management), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking) --- ## Reviewer Demographics ### By Company Size | Segment | Coast | MaintainX | |---|---|---| | **Small-Business** | 38.5% | 41.5% | | **Mid-Market** | 15.4% | 50.3% | | **Enterprise** | 46.2% | 8.2% | ### By Industry #### Coast - **Computer Software:** 15.4% - **Accounting:** 15.4% - **Manufacturing:** 7.7% - **Real Estate:** 7.7% - **Printing:** 7.7% - **Oil & Energy:** 7.7% - **Non-Profit Organization Management:** 7.7% - **Information Technology and Services:** 7.7% - **Food Production:** 7.7% - **Education Management:** 7.7% - **Other:** 7.7% #### MaintainX - **Manufacturing:** 16.5% - **Facilities Services:** 7.1% - **Construction:** 4.3% - **Food Production:** 4.3% - **Food & Beverages:** 4.1% - **Oil & Energy:** 3.6% - **Automotive:** 3.6% - **Hospitality:** 3.1% - **Machinery:** 2.7% - **Non-Profit Organization Management:** 2.1% - **Other:** 48.7% --- ## Alternatives ### Alternatives to Coast - [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1091 reviews) - [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (774 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1056 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (630 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12954 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6560 reviews) ### Alternatives to MaintainX - [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (280 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews) - [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1091 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews) - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (630 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (563 reviews) - [Trainual](https://www.g2.com/products/trainual/reviews) — 4.7/5 stars (1034 reviews) - [Poka.io](https://www.g2.com/products/poka-io/reviews) — 4.6/5 stars (224 reviews) --- ## Top Discussions ### Coast - Title: [What is Coast used for?](https://www.g2.com/discussions/what-is-coast-used-for) — 3 comments, 1 upvote > **Top comment:** "1. Employee Scheduling & Labor Management Coast helps businesses create, manage, and optimize employee schedules. It is used to: Assign shifts and track..." ### MaintainX - Title: [MaintainX has totally transformed my service department](https://www.g2.com/discussions/29240-maintainx-has-totally-transformed-my-service-department) — 2 comments, 1 upvote > **Top comment:** "MaintainX help me to be more productive, more efficient, more professional." - Title: [Does this software has a report generation section on how much a certain preventive would cost?](https://www.g2.com/discussions/does-this-software-has-a-report-generation-section-on-how-much-a-certain-preventive-would-cost) — 2 comments, 1 upvote > **Top comment:** "It can based on how you load all your information into the system. The software by itself will not but if you load all your vendors and resources you can..." - Title: [CAN YOU ADD MORE FEATURES?](https://www.g2.com/discussions/can-you-add-more-features) — 1 comment, 1 upvote > **Top comment:** "Hi Rizal, Many thanks for your feedback, it is very important to us. We would like to add every feature requested by all our amazing customers and we..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/one-six-nine-coast-vs-maintainx)