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Compare CM.com and Sinch 
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At a Glance
Market Segments
Mid-Market (54.5% of reviews)
Small-Business (38.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CM.com
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CM.comSinch
Star Rating
(33)3.9 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SinchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sinch has a lower G2 rating of 3.9 compared to CM.com’s impressive 4.8, indicating a significant difference in overall user satisfaction.
- Reviewers mention that while Sinch is primarily favored by small businesses (40.7% of reviews), CM.com is more popular among mid-market companies (54.5% of reviews), suggesting that CM.com may offer features better suited for larger organizations.
- G2 users highlight that CM.com excels in quality of support with a score of 9.7, while Sinch lags behind at 6.8, indicating that users may find more reliable assistance with CM.com.
- Users on G2 report that Sinch struggles with ease of setup, scoring only 6.7, whereas CM.com has a much smoother onboarding experience, contributing to its higher overall ratings.
- Reviewers mention that CM.com shines in its API integration capabilities, allowing for seamless connectivity with other platforms, while Sinch's integration abilities are perceived as less robust.
- Users say that CM.com offers advanced features like WhatsApp Commerce and automated replies, which are highly valued for marketing and customer engagement, whereas Sinch lacks these specific functionalities, making it less appealing for businesses focused on comprehensive communication strategies.
Pricing
Entry-Level Pricing
CM.com
No pricing availableSinch
No pricing availableFree Trial
CM.com
Free Trial is available
Sinch
Free Trial is available
Ratings
Meets Requirements
9.7
6
7.6
23
Ease of Use
9.7
6
7.7
25
Ease of Setup
Not enough data
6.7
20
Ease of Admin
Not enough data
6.7
16
Quality of Support
9.7
6
6.9
25
Has the product been a good partner in doing business?
Not enough data
6.8
17
Product Direction (% positive)
Not enough data
7.2
21
Features by Category
Functionality
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
6.7
10
Support
Not enough data
6.7
11
Not enough data
5.0
10
Not enough data
6.2
11
Platform Basics - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Phone Verification
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
CM.com and Sinch are categorized as Conversational Commerce Platforms, Communication Platform as a Service (CPaaS), and RCS Business Messaging
Unique Categories
CM.com is categorized as WhatsApp Marketing and VoIP Providers
Sinch is categorized as Phone Verification and SAP Store
Reviews
Reviewers' Company Size
CM.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sinch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.3%
Renewables & Environment
9.1%
Pharmaceuticals
9.1%
Leisure, Travel & Tourism
9.1%
Internet
9.1%
Other
36.4%
Computer Software
19.4%
Telecommunications
16.1%
Information Technology and Services
16.1%
Retail
6.5%
Non-Profit Organization Management
6.5%
Other
35.5%
Discussions
CM.com has no discussions with answers
Sinch has no discussions with answers
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