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Compare CM.com and Infobip 
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At a Glance
Market Segments
Mid-Market (54.5% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CM.com
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CM.comInfobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in its "Ease of Integration" with a score of 9.3, making it a preferred choice for businesses looking to seamlessly connect their existing systems. In contrast, CM.com, while also strong, does not provide specific integration ease ratings, which may leave some users uncertain about the setup process.
- Reviewers mention that CM.com shines in "Quality of Support" with a score of 9.7, indicating a robust support system that users find reliable. Infobip, with a score of 8.5, is noted for decent support but may not meet the same level of responsiveness and assistance as CM.com.
- G2 users highlight Infobip's "API Call Speed" rated at 9.2, which is crucial for businesses that rely on fast data processing. CM.com does not provide a specific rating for this feature, which could be a deciding factor for users needing high-speed API interactions.
- Users on G2 report that CM.com offers superior "Ease of Use" with a score of 9.7, making it more user-friendly for teams without extensive technical expertise. Infobip, while still rated at 9.0, may require a steeper learning curve for new users.
- Reviewers mention that Infobip's "Template Creation" feature is robust, allowing for customizable templates that enhance marketing efforts. CM.com, while offering template options, does not have the same level of customization flexibility, which may limit creative marketing strategies.
- Users say that CM.com provides excellent "Analytics" capabilities, which are essential for tracking campaign performance. Infobip's analytics features are noted but do not match the depth and user-friendliness that CM.com offers, making it a better choice for data-driven decision-making.
Pricing
Entry-Level Pricing
CM.com
No pricing availableInfobip
No pricing availableFree Trial
CM.com
Free Trial is available
Infobip
No trial information availableRatings
Meets Requirements
9.7
6
9.1
38
Ease of Use
9.7
6
9.0
39
Ease of Setup
Not enough data
8.8
23
Ease of Admin
Not enough data
8.9
22
Quality of Support
9.7
6
8.5
42
Has the product been a good partner in doing business?
Not enough data
8.6
23
Product Direction (% positive)
Not enough data
8.5
39
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
22
Not enough data
9.2
24
Not enough data
9.3
27
Support
Not enough data
9.1
30
Not enough data
8.7
21
Not enough data
8.6
30
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
CM.com and Infobip are categorized as WhatsApp Marketing, Communication Platform as a Service (CPaaS), and RCS Business Messaging
Unique Categories
CM.com is categorized as Conversational Commerce Platforms and VoIP Providers
Infobip is categorized as Chatbots and Transactional Email
Reviews
Reviewers' Company Size
CM.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.3%
Renewables & Environment
9.1%
Pharmaceuticals
9.1%
Leisure, Travel & Tourism
9.1%
Internet
9.1%
Other
36.4%
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Discussions
CM.com has no discussions with answers
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
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