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Compare ClubExpress and StarChapter

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At a Glance
ClubExpress
ClubExpress
Star Rating
(246)4.0 out of 5
Market Segments
Small-Business (72.5% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$150.00 With One-Time Purchase
Browse all 5 pricing plans
StarChapter
StarChapter
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (83.7% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$113.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that ClubExpress excels in its "Quality of Support," with a score of 8.7, which reviewers mention as a significant advantage, particularly for small businesses needing responsive assistance.
  • Reviewers mention that StarChapter offers a more user-friendly experience with a higher "Ease of Setup" score of 7.6 compared to ClubExpress's 6.9, making it easier for new users to get started quickly.
  • G2 users highlight that ClubExpress has a strong "Admin Ease" rating of 7.4, with users saying that its administrative features are intuitive and help streamline management tasks effectively.
  • Users on G2 report that StarChapter shines in "Product Direction," scoring 7.2, with reviewers noting that the platform frequently updates its features based on user feedback, enhancing overall satisfaction.
  • Reviewers mention that while both products have similar ratings for meeting requirements, ClubExpress's score of 8.4 indicates a slight edge in fulfilling user needs, particularly for those with specific membership management requirements.
  • Users say that StarChapter's entry-level price of $44/month for up to 50 members is a significant draw, especially for small businesses looking for cost-effective solutions, compared to ClubExpress's higher starting price of $150.00.
Pricing
Entry-Level Pricing
ClubExpress
Basic
$150.00
With One-Time Purchase
Browse all 5 pricing plans
StarChapter
Essential
$113.00
Browse all 4 pricing plans
Free Trial
ClubExpress
Free Trial is available
StarChapter
No trial information available
Ratings
Meets Requirements
8.3
232
7.9
47
Ease of Use
6.9
234
7.3
47
Ease of Setup
6.9
204
7.5
44
Ease of Admin
7.3
215
8.0
44
Quality of Support
8.7
222
7.6
46
Has the product been a good partner in doing business?
8.5
207
8.6
44
Product Direction (% positive)
6.9
230
7.0
47
Features by Category
Association ManagementHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Agentic AI - Association Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClubExpress
ClubExpress
StarChapter
StarChapter
ClubExpress and StarChapter are categorized as Association Management
Unique Categories
ClubExpress
ClubExpress has no unique categories
StarChapter
StarChapter has no unique categories
Reviews
Reviewers' Company Size
ClubExpress
ClubExpress
Small-Business(50 or fewer emp.)
72.5%
Mid-Market(51-1000 emp.)
24.6%
Enterprise(> 1000 emp.)
2.9%
StarChapter
StarChapter
Small-Business(50 or fewer emp.)
83.7%
Mid-Market(51-1000 emp.)
16.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
ClubExpress
ClubExpress
Non-Profit Organization Management
34.4%
Civic & Social Organization
14.8%
Sports
9.0%
Leisure, Travel & Tourism
3.3%
Health, Wellness and Fitness
2.9%
Other
35.7%
StarChapter
StarChapter
Non-Profit Organization Management
46.9%
Hospital & Health Care
6.1%
Education Management
6.1%
Retail
4.1%
Insurance
4.1%
Other
32.7%
Alternatives
ClubExpress
ClubExpress Alternatives
WildApricot
WildApricot
Add WildApricot
iMIS
iMIS
Add iMIS
MemberPress
MemberPress
Add MemberPress
MemberSuite
MemberSuite
Add MemberSuite
StarChapter
StarChapter Alternatives
WildApricot
WildApricot
Add WildApricot
Neon CRM
Neon CRM
Add Neon CRM
iMIS
iMIS
Add iMIS
MemberClicks
MemberClicks
Add MemberClicks
Discussions
ClubExpress
ClubExpress Discussions
How can we best migrate our members to utilize the functionality of CE and incorporate our Partners?
2 Comments
LA
We set up all our events for online registration. Once members understood that paying/reserving etc was easier, they began using the entire system more. ...Read more
How do I get our Treasurer to use ClubExpress to feed QuickBooks instead of invoicing from QB?
1 Comment
EN
Yes, I've got an entrenched Treasurer who does not want to integrate ClubExpress with Quickbooks. I found a new volunteer who is willing to be Treasurer...Read more
Do you have services to help us get up and running efficiently?
1 Comment
Jeff Z.
JZ
When my group (International Guild of Musicians in Dance) got started with ClubExpress, they were very helpful getting us set up and started. Since then,...Read more
StarChapter
StarChapter Discussions
Does StarChapter have a Satisfaction Guarantee policy?
1 Comment
Official Response from StarChapter
StarChapter Standard, Premier and Elite plans have an initial 90-day Satisfaction Guarantee policy, as follows: If for any reason you are not satisfied with...Read more
Can I accept online payments?
1 Comment
Official Response from StarChapter
Using your merchant account and gateway services, StarChapter allows you to seamlessly accept credit card payments on your website for meeting registrations,...Read more
Can I use my own domain name?
1 Comment
Official Response from StarChapter
Yes and you can maintain control of your domain name. Customers can point their domain to the StarChapter service. We also provide assistance in these...Read more