# Cloze vs Sugar Sell Comparison | | Cloze | Sugar Sell | |---|---|---| | **Star Rating** | 3.7 out of 5 | 3.8 out of 5 | | **Total Reviews** | 33 | 776 | | **Largest Market Segment** | Small-Business (82.1% of reviews) | Mid-Market (48.4% of reviews) | | **Entry Level Price** | $19.99 per month | $19.00 Per Month | --- ## Top Pros & Cons ### Cloze **Not enough data** ### Sugar Sell Pros: - Ease of Use (10 reviews) - User-Friendly (7 reviews) Cons: - Integration Issues (5 reviews) - Learning Curve (3 reviews) --- ## Ratings Comparison | Rating | Cloze | Sugar Sell | |---|---|---| | **Meets Requirements** | 7.6 (24 reviews) | 8.0 (613 reviews) | | **Ease of Use** | 7.9 (24 reviews) | 7.6 (649 reviews) | | **Ease of Setup** | 9.8 (7 reviews) | 7.2 (346 reviews) | | **Ease of Admin** | 9.3 (7 reviews) | 7.6 (319 reviews) | | **Quality of Support** | 7.8 (18 reviews) | 7.7 (556 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (6 reviews) | 7.8 (303 reviews) | | **Product Direction (% positive)** | 6.4 (23 reviews) | 7.0 (600 reviews) | --- ## Pricing ### Cloze #### Entry-Level Pricing Plan: Cloze Pro Price: $19.99 per month Description: Smart CRM and AI Assistant in One. Essential tools for individuals. Key Features: - Smart AI - Automatic reminders and discovery - Track email, meetings, calls - with no data entry - Email Open Tracking and Reply Reminders [Browse all 4 editions](https://www.g2.com/products/cloze/pricing) #### Free Trial Yes ### Sugar Sell #### Entry-Level Pricing Plan: Sell Essentials Price: $19.00 Per Month Description: 3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade. Key Features: - Account Management - Contact Management - Lead Management [Browse all 6 editions](https://www.g2.com/products/sugar-sell/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Cloze** | N/A | N/A | | **Sugar Sell** | 7.6/10 | 598 | #### Sales Force Automation | Feature | Cloze | Sugar Sell | |---|---|---| | **Contact & Account Management** | 8.0 (11 reviews) | 8.2 (502 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 8.9 (6 reviews) | 7.6 (322 reviews) | | **Opportunity & Pipeline Mgmt.** | 6.3 (9 reviews) | 7.8 (469 reviews) ✓ Verified | | **Task / Activity Management** | 8.0 (11 reviews) | 7.7 (487 reviews) ✓ Verified | | **Territory & Quota Management** | Not enough data | 7.2 (358 reviews) ✓ Verified | | **Desktop Integration** | 6.8 (10 reviews) | 7.4 (412 reviews) ✓ Verified | | **Product & Price List Management** | Not enough data | 7.3 (346 reviews) ✓ Verified | | **Quote & Order Management** | 3.7 (5 reviews) | 7.4 (348 reviews) ✓ Verified | | **Customer Contract Management** | 6.9 (8 reviews) | 7.7 (376 reviews) ✓ Verified | #### Marketing Automation | Feature | Cloze | Sugar Sell | |---|---|---| | **Email Marketing** | 6.7 (8 reviews) | 7.1 (354 reviews) ✓ Verified | | **Campaign Management** | 6.0 (5 reviews) | 7.2 (361 reviews) ✓ Verified | | **Lead Management** | 7.2 (6 reviews) | 7.9 (427 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 7.0 (312 reviews) ✓ Verified | #### Customer Support | Feature | Cloze | Sugar Sell | |---|---|---| | **Case Management** | 7.5 (6 reviews) | 7.9 (386 reviews) ✓ Verified | | **Customer Support Portal** | 5.8 (6 reviews) | 7.6 (348 reviews) ✓ Verified | | **Knowledge Base** | 5.7 (7 reviews) | 7.7 (358 reviews) ✓ Verified | | **Call Center Features** | Not enough data | 7.4 (292 reviews) | | **Support Analytics** | Not enough data | 7.7 (313 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Cloze | Sugar Sell | |---|---|---| | **Reporting** | 5.6 (6 reviews) | 7.7 (470 reviews) ✓ Verified | | **Dashboards** | 7.1 (8 reviews) | 8.0 (476 reviews) ✓ Verified | | **Forecasting** | 4.7 (5 reviews) | 7.4 (367 reviews) ✓ Verified | #### Mobile & Social | Feature | Cloze | Sugar Sell | |---|---|---| | **Social Collaboration Features** | 7.0 (10 reviews) | 7.2 (269 reviews) ✓ Verified | | **Social Network Integration** | 7.8 (10 reviews) | 7.2 (267 reviews) ✓ Verified | | **Mobile User Support** | 8.2 (10 reviews) | 7.4 (331 reviews) ✓ Verified | #### Platform | Feature | Cloze | Sugar Sell | |---|---|---| | **Customization** | Not enough data | 8.2 (260 reviews) ✓ Verified | | **Workflow Capability** | Not enough data | 7.8 (255 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.1 (268 reviews) ✓ Verified | | **Internationalization** | Not enough data | 7.9 (168 reviews) ✓ Verified | | **Sandbox / Test Environments** | Not enough data | 8.2 (214 reviews) ✓ Verified | | **Document & Content Mgmt.** | Not enough data | 7.5 (216 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 7.6 (257 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | 7.2 (199 reviews) ✓ Verified | #### Integration | Feature | Cloze | Sugar Sell | |---|---|---| | **Data Import & Export Tools** | Not enough data | 7.6 (260 reviews) ✓ Verified | | **Integration APIs** | Not enough data | 7.7 (202 reviews) ✓ Verified | | **Breadth of Partner Applications** | Not enough data | 7.3 (198 reviews) ✓ Verified | #### Generative AI | Feature | Cloze | Sugar Sell | |---|---|---| | **AI Text Generation** | Not enough data | 6.3 (28 reviews) | #### Agentic AI - CRM | Feature | Cloze | Sugar Sell | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Cloze** | N/A | N/A | | **Sugar Sell** | N/A | N/A | #### Lead Facilitation | Feature | Cloze | Sugar Sell | |---|---|---| | **Customer-facing Chatbot** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Lead Follow-up** | Not enough data | Not enough data | | **Meeting Scheduling ** | Not enough data | Not enough data | #### Organization | Feature | Cloze | Sugar Sell | |---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | Not enough data | | **Data Entry** | Not enough data | Not enough data | | **Integrations / APIs** | Not enough data | Not enough data | #### Performance Analysis | Feature | Cloze | Sugar Sell | |---|---|---| | **Coaching ** | Not enough data | Not enough data | | **Peformance Tracking** | Not enough data | Not enough data | #### Sales Analysis | Feature | Cloze | Sugar Sell | |---|---|---| | **ROI Forecasting ** | Not enough data | Not enough data | | **Sales Forecasting ** | Not enough data | Not enough data | #### Generative AI | Feature | Cloze | Sugar Sell | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | Cloze | Sugar Sell | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Cloze** | 7.7/10 | 5 | | **Sugar Sell** | N/A | N/A | #### Integrated Workflows | Feature | Cloze | Sugar Sell | |---|---|---| | **Task Management** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Email Tracking/Automation** | 9.3 (5 reviews) ✓ Verified | Not enough data | | **Calls and Voice** | Feature Not Available | Not enough data | | **Other Outreach Options ** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Shared Records** | Not enough data | Not enough data | #### Repeatability and Reportability | Feature | Cloze | Sugar Sell | |---|---|---| | **Content Management** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Workflow Management** | 6.7 (5 reviews) ✓ Verified | Not enough data | | **Workflow Performance** | 7.0 (5 reviews) ✓ Verified | Not enough data | | **Sales Coaching and Insights** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### AI and Automation | Feature | Cloze | Sugar Sell | |---|---|---| | **Lead Prioritization** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Best Time of Day Scheduling** | Not enough data | Not enough data | | **Buyer Intelligence** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | #### Generative AI | Feature | Cloze | Sugar Sell | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Sales Engagement | Feature | Cloze | Sugar Sell | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Cloze (2):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) --- ## Reviewer Demographics ### By Company Size | Segment | Cloze | Sugar Sell | |---|---|---| | **Small-Business** | 82.1% | 35.1% | | **Mid-Market** | 14.3% | 48.4% | | **Enterprise** | 3.6% | 16.4% | ### By Industry #### Cloze - **Marketing and Advertising:** 14.3% - **Information Technology and Services:** 14.3% - **Management Consulting:** 10.7% - **Real Estate:** 7.1% - **Internet:** 7.1% - **Accounting:** 3.6% - **Airlines/Aviation:** 3.6% - **Chemicals:** 3.6% - **Computer Software:** 3.6% - **Construction:** 3.6% - **Other:** 28.6% #### Sugar Sell - **Information Technology and Services:** 13.2% - **Computer Software:** 10.5% - **Marketing and Advertising:** 5.8% - **Financial Services:** 5.6% - **Construction:** 2.7% - **Telecommunications:** 2.5% - **Internet:** 2.3% - **Retail:** 2.1% - **Manufacturing:** 2.1% - **Real Estate:** 2.0% - **Other:** 51.2% --- ## Alternatives ### Alternatives to Cloze - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25802 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13805 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3052 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (663 reviews) ### Alternatives to Sugar Sell - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25802 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13805 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3052 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1619 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1430 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (999 reviews) --- ## Top Discussions ### Cloze - Title: [Support details?](https://www.g2.com/discussions/support-details) — 1 comment, 1 upvote > **Top comment:** "I have used Cloze for three years now, excellent platform and support. Support is free however I’m not sure if they offer phone support. " ### Sugar Sell - Title: [Why did you choose Sugar over something like Salesforce? what benefits do you see?](https://www.g2.com/discussions/why-did-you-choose-sugar-over-something-like-salesforce-what-benefits-do-you-see) — 2 comments, 1 upvote > **Top comment:** "I feel that it's easier to use than SalesForce and still offers a lot of power." - Title: [Why is sugar a CRM?](https://www.g2.com/discussions/why-is-sugar-a-crm) — 1 comment > **Top comment:** "Because it's a specialized software that allows an organization to manage communication and other matters with their clients" - Title: [What is sugar sell?](https://www.g2.com/discussions/what-is-sugar-sell) — 1 comment > **Top comment:** "Sugar Sell is a customer relationship management (CRM) system of software." - Title: [What is the best way to integrate Sugar into other CRM Softwares?](https://www.g2.com/discussions/what-is-the-best-way-to-integrate-sugar-into-other-crm-softwares) — 1 comment, 1 upvote > **Top comment:** "Dennis, Are you asking how to integrate or whats the best method for integrating? Or are you asking how to solve your Sugar to MAS integration?" - Title: [What makes Sugar different from other CRM solutions?](https://www.g2.com/discussions/crm-differentiators) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Sugar is a far more cost effective platform for creating more engaging and extraordinary customer relationships. Sugar offers unparalleled flexibility in..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloze-vs-sugar-sell)