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Compare Cloze and Sugar Sell 
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At a Glance
Market Segments
Small-Business (82.1% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
$19.99 per month
$19.00 Per Month
Cloze
Star Rating
(33)3.7 out of 5
Market Segments
Small-Business (82.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19.99 per month
Browse all 4 pricing plansSugar Sell
Star Rating
(772)3.8 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansCloze vs Sugar Sell
When assessing the two solutions, reviewers found Cloze easier to use, set up, and administer. Reviewers also preferred doing business with Cloze overall.
- Reviewers felt that Sugar Sell meets the needs of their business better than Cloze.
- When comparing quality of ongoing product support, reviewers felt that Cloze is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sugar Sell over Cloze.
Pricing
Entry-Level Pricing
Cloze
Cloze Pro
$19.99
per month
Smart CRM and AI Assistant in One.
Essential tools for individuals.
- Smart AI - Automatic reminders and discovery
- Track email, meetings, calls - with no data entry
- Email Open Tracking and Reply Reminders
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
Cloze
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
7.6
24
8.0
614
Ease of Use
7.9
24
7.6
650
Ease of Setup
9.8
7
7.2
347
Ease of Admin
9.3
7
7.6
319
Quality of Support
7.8
18
7.7
557
Has the product been a good partner in doing business?
9.2
6
7.8
303
Product Direction (% positive)
6.4
23
7.1
601
Features by Category
Sales Force Automation
8.0
11
8.2
503
|
Verified
8.9
6
7.6
323
6.3
9
7.9
470
|
Verified
8.0
11
7.7
488
|
Verified
Not enough data
7.2
359
|
Verified
6.8
10
7.4
413
|
Verified
Not enough data
7.3
347
|
Verified
3.7
5
7.4
349
|
Verified
6.9
8
7.8
377
|
Verified
Marketing Automation
6.7
8
7.1
355
|
Verified
6.0
5
7.2
362
|
Verified
7.2
6
7.9
428
|
Verified
Not enough data
7.0
313
|
Verified
Customer Support
7.5
6
7.9
387
|
Verified
5.8
6
7.7
349
|
Verified
5.7
7
7.8
359
|
Verified
Not enough data
7.4
293
Not enough data
7.7
314
|
Verified
Reporting & Analytics
5.6
6
7.7
470
|
Verified
7.1
8
8.0
476
|
Verified
4.7
5
7.4
367
|
Verified
Mobile & Social
7.0
10
7.2
270
|
Verified
7.8
10
7.2
268
|
Verified
8.2
10
7.4
332
|
Verified
Platform
Not enough data
8.2
261
|
Verified
Not enough data
7.8
255
|
Verified
Not enough data
8.1
268
|
Verified
Not enough data
7.9
168
|
Verified
Not enough data
8.2
214
|
Verified
Not enough data
7.5
216
|
Verified
Not enough data
7.6
258
|
Verified
Not enough data
7.2
199
|
Verified
Integration
Not enough data
7.6
260
|
Verified
Not enough data
7.7
202
|
Verified
Not enough data
7.3
198
|
Verified
Generative AI
Not enough data
6.4
29
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
7.7
5
|
Verified
Not enough data
9.3
5
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
7.7
5
|
Verified
Not enough data
6.7
5
|
Verified
Not enough data
7.0
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloze and Sugar Sell are categorized as CRM
Unique Categories
Cloze is categorized as AI Sales Assistant and Sales Engagement
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
Cloze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.3%
Information Technology and Services
14.3%
Management Consulting
10.7%
Real Estate
7.1%
Internet
7.1%
Other
46.4%
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.2%
Alternatives
Discussions
Support details?
1 Comment
MR
I have used Cloze for three years now, excellent platform and support. Support is free however I’m not sure if they offer phone support. Read more
Cloze has no more discussions with answers
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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