# Cloze, Pipedrive vs Close Comparison

| | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Star Rating** | 3.7 out of 5 | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 33 | 3,044 | 2,037 | 
| **Largest Market Segment** | Small-Business (82.1% of reviews) | Small-Business (72.7% of reviews) | Small-Business (79.1% of reviews) | 
| **Entry Level Price** | $19.99 per month | $24.00 1 Seats Per Month | $9.00 1 Seat Per Month | 

---
## Top Pros & Cons

### Cloze

**Not enough data**

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

### Close

Pros:
- Ease of Use (819 reviews)
- Helpful (482 reviews)

Cons:
- Missing Features (271 reviews)
- Call Issues (194 reviews)

---
## Ratings Comparison
| Rating | Cloze | Pipedrive | Close | 
|---|---|---|---|
  | **Meets Requirements** | 7.6 (24 reviews) | 8.5 (2628 reviews) | 9.1 (1755 reviews) | 
  | **Ease of Use** | 7.9 (24 reviews) | 8.8 (2668 reviews) | 9.2 (1798 reviews) | 
  | **Ease of Setup** | 9.8 (7 reviews) | 8.7 (1677 reviews) | 9.0 (1135 reviews) | 
  | **Ease of Admin** | 9.3 (7 reviews) | 8.6 (1023 reviews) | 9.0 (568 reviews) | 
  | **Quality of Support** | 7.8 (18 reviews) | 8.4 (2247 reviews) | 9.3 (1570 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (6 reviews) | 8.7 (991 reviews) | 9.3 (563 reviews) | 
  | **Product Direction (% positive)** | 6.4 (23 reviews) | 8.8 (2584 reviews) | 9.5 (1767 reviews) | 

---
## Pricing

### Cloze

#### Entry-Level Pricing

Plan: Cloze Pro

Price: $19.99 per month

Description: Smart CRM and AI Assistant in One. 
Essential tools for individuals.

Key Features:
- Smart AI - Automatic reminders and discovery
- Track email, meetings, calls - with no data entry
- Email Open Tracking and Reply Reminders

[Browse all 4 editions](https://www.g2.com/products/cloze/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

### Close

#### Entry-Level Pricing

Plan: Solo

Price: $9.00 1 Seat Per Month

Description: Built for the individual who wants every lead, pipeline, and conversation in one place.

Key Features:
- 1 user included

[Browse all 4 editions](https://www.g2.com/products/close/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | 7.9/10 | 2350 |
| **Close** | 8.6/10 | 1524 |

#### Sales Force Automation

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Contact & Account Management** | 8.0 (11 reviews) | 8.5 (2055 reviews) ✓ Verified | 9.0 (1362 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.9 (6 reviews) | Feature Not Available | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 6.3 (9 reviews) | 8.9 (2135 reviews) ✓ Verified | 9.0 (1363 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.0 (11 reviews) | 8.6 (2117 reviews) ✓ Verified | 9.0 (1394 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.7 (1619 reviews) ✓ Verified | 8.3 (1166 reviews) | 
| **Desktop Integration** | 6.8 (10 reviews) | 8.4 (1131 reviews) ✓ Verified | 9.1 (1310 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.7 (1617 reviews) ✓ Verified | 8.4 (1124 reviews) | 
| **Quote & Order Management** | 3.7 (5 reviews) | 7.7 (1571 reviews) | 8.3 (1131 reviews) | 
| **Customer Contract Management** | 6.9 (8 reviews) | 7.8 (1675 reviews) | 8.4 (1162 reviews) | 

#### Marketing Automation

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Email Marketing** | 6.7 (8 reviews) | 7.5 (1518 reviews) ✓ Verified | 8.7 (1264 reviews) | 
| **Campaign Management** | 6.0 (5 reviews) | 7.5 (1495 reviews) ✓ Verified | 8.5 (1219 reviews) | 
| **Lead Management** | 7.2 (6 reviews) | 8.5 (1866 reviews) ✓ Verified | 9.2 (1342 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 7.5 (1447 reviews) ✓ Verified | 8.2 (1133 reviews) | 

#### Customer Support

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Case Management** | 7.5 (6 reviews) | 7.9 (1009 reviews) | 8.7 (1216 reviews) ✓ Verified | 
| **Customer Support Portal** | 5.8 (6 reviews) | 7.8 (989 reviews) | 8.7 (1226 reviews) ✓ Verified | 
| **Knowledge Base** | 5.7 (7 reviews) | 8.0 (1022 reviews) | 8.7 (1260 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.5 (1476 reviews) | 8.7 (1253 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 7.7 (962 reviews) | 8.6 (1200 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Reporting** | 5.6 (6 reviews) | 8.0 (1881 reviews) ✓ Verified | 8.7 (1263 reviews) ✓ Verified | 
| **Dashboards** | 7.1 (8 reviews) | 8.3 (1968 reviews) ✓ Verified | 8.8 (1283 reviews) ✓ Verified | 
| **Forecasting** | 4.7 (5 reviews) | 7.9 (1724 reviews) ✓ Verified | 8.2 (1142 reviews) | 

#### Mobile & Social

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Social Collaboration Features** | 7.0 (10 reviews) | 7.6 (1425 reviews) ✓ Verified | 8.2 (1075 reviews) | 
| **Social Network Integration** | 7.8 (10 reviews) | 7.4 (1377 reviews) ✓ Verified | 7.9 (1098 reviews) | 
| **Mobile User Support** | 8.2 (10 reviews) | 7.9 (1593 reviews) ✓ Verified | 8.2 (1089 reviews) | 

#### Platform

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Customization** | Not enough data | 8.2 (1355 reviews) ✓ Verified | 8.7 (1197 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (1350 reviews) | 8.8 (1215 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.4 (1361 reviews) ✓ Verified | 8.9 (1197 reviews) | 
| **Internationalization** | Not enough data | 8.2 (1170 reviews) ✓ Verified | 8.5 (1124 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 7.3 (1060 reviews) ✓ Verified | 8.0 (1070 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (1174 reviews) | 8.4 (1097 reviews) | 
| **Performance and Reliability** | Not enough data | 8.8 (1339 reviews) ✓ Verified | 9.1 (1215 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (1126 reviews) | 8.4 (1115 reviews) | 

#### Integration

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.1 (1236 reviews) ✓ Verified | 8.8 (1123 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.0 (1173 reviews) ✓ Verified | 8.7 (1125 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (1102 reviews) ✓ Verified | 8.5 (1059 reviews) ✓ Verified | 

#### Generative AI

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 8.5 (82 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (173 reviews) | 8.5 (80 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (174 reviews) | 8.6 (80 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (170 reviews) | 8.5 (81 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (171 reviews) | 8.7 (81 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (170 reviews) | 8.8 (80 reviews) | 
| **Decision Making** | Not enough data | 7.6 (172 reviews) | 8.7 (80 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 256 |
| **Close** | N/A | N/A |

#### Email Marketing

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | Not enough data | 
| **Manage Email Lists** | Not enough data | 8.2 (212 reviews) | Not enough data | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | Not enough data | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (209 reviews) | Not enough data | 
| **Sending Outbound Emails** | Not enough data | 8.3 (212 reviews) | Not enough data | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | Not enough data | 
| **Automated Email Responses** | Not enough data | 7.9 (206 reviews) | Not enough data | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | Not enough data | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | Not enough data | 
| **Basic Reporting** | Not enough data | 8.2 (205 reviews) | Not enough data | 

#### Generative AI

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | Not enough data | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | Not enough data | 

#### Integration

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | Not enough data | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | Not enough data | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Close** | 8.9/10 | 147 |

#### Lead Facilitation

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 7.9 (133 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 8.6 (133 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 9.0 (140 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.6 (134 reviews) | 

#### Organization

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 9.2 (136 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.9 (133 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 8.9 (133 reviews) | 

#### Performance Analysis

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 8.2 (127 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 8.9 (134 reviews) | 

#### Sales Analysis

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 8.3 (134 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 8.6 (134 reviews) | 

#### Generative AI

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.4 (82 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.7 (82 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.8 (9 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.6 (9 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.8 (8 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | 7.7/10 | 5 |
| **Pipedrive** | N/A | N/A |
| **Close** | 8.6/10 | 229 |

#### Integrated Workflows

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Task Management** | 7.7 (5 reviews) ✓ Verified | Not enough data | 9.1 (220 reviews) | 
| **Email Tracking/Automation** | 9.3 (5 reviews) ✓ Verified | Not enough data | 9.1 (223 reviews) | 
| **Calls and Voice** | Feature Not Available | Not enough data | 9.0 (215 reviews) | 
| **Other Outreach Options ** | Not enough data | Not enough data | 8.7 (212 reviews) | 
| **CRM Integration** | Not enough data | Not enough data | 9.0 (217 reviews) | 
| **Calendar** | Not enough data | Not enough data | 9.0 (221 reviews) | 
| **Shared Records** | Not enough data | Not enough data | 8.9 (220 reviews) | 

#### Repeatability and Reportability

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Content Management** | 7.7 (5 reviews) ✓ Verified | Not enough data | 8.6 (215 reviews) | 
| **Workflow Management** | 6.7 (5 reviews) ✓ Verified | Not enough data | 8.9 (215 reviews) | 
| **Workflow Performance** | 7.0 (5 reviews) ✓ Verified | Not enough data | 8.9 (206 reviews) | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | 8.3 (204 reviews) | 
| **Gamification** | Not enough data | Not enough data | 7.8 (201 reviews) | 

#### AI and Automation

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 8.2 (194 reviews) | 
| **Lead Scoring** | Not enough data | Not enough data | 8.1 (197 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 8.2 (190 reviews) | 
| **Buyer Intelligence** | Not enough data | Not enough data | 7.9 (198 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 7.8 (196 reviews) | 

#### Generative AI

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.0 (197 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (32 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.5 (32 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (32 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.8 (31 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (32 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.9 (32 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Close** | 9.0/10 | 156 |

#### Dialing Options

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Preview Dialing** | Not enough data | Not enough data | 9.1 (150 reviews) | 
| **Progressive Dialing** | Not enough data | Not enough data | 9.2 (151 reviews) | 
| **Predictive Dialing** | Not enough data | Not enough data | 9.4 (17 reviews) | 

#### Agent Tools

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Whisper Coaching ** | Not enough data | Not enough data | 8.6 (146 reviews) | 
| **Callback Scheduling ** | Not enough data | Not enough data | 8.8 (142 reviews) | 
| **Call Recording ** | Not enough data | Not enough data | 9.4 (147 reviews) | 

#### Automation

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Voice Activity Detection** | Not enough data | Not enough data | 8.9 (141 reviews) | 
| **Interactive Voice Response (IVR)** | Not enough data | Not enough data | 8.5 (142 reviews) | 
| **Call Scrubbing** | Not enough data | Not enough data | 8.6 (142 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.8 (21 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.8 (21 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 9.4 (17 reviews) | 
| **Compliance Monitoring** | Not enough data | Not enough data | 9.3 (17 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 9.5 (17 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Close** | 8.8/10 | 313 |

#### Text Messaging

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Bulk SMS** | Not enough data | Not enough data | 8.8 (265 reviews) ✓ Verified | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | 9.3 (287 reviews) ✓ Verified | 
| **Text Scheduler** | Not enough data | Not enough data | 9.3 (282 reviews) ✓ Verified | 
| **Automatic Replies** | Not enough data | Not enough data | 8.7 (267 reviews) ✓ Verified | 
| **Automatic URL Shortening** | Not enough data | Not enough data | 8.4 (252 reviews) | 
| **MMS Marketing** | Not enough data | Not enough data | 8.7 (257 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.9 (256 reviews) | 
| **Transactional SMS** | Not enough data | Not enough data | Feature Not Available | 

#### SMS Platform

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 9.0 (280 reviews) ✓ Verified | 
| **Automation** | Not enough data | Not enough data | 9.1 (276 reviews) ✓ Verified | 
| **White Label** | Not enough data | Not enough data | Feature Not Available | 
| **Text-to-Landline** | Not enough data | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | Not enough data | Feature Not Available | 
| **API Integration** | Not enough data | Not enough data | 9.0 (263 reviews) ✓ Verified | 

#### Agentic AI - SMS Marketing

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.4 (15 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.0 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.7 (15 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (15 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.6 (15 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Close** | 8.6/10 | 117 |

#### Channels

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Multi-Channel Coverage** | Not enough data | Not enough data | 8.6 (106 reviews) | 
| **Open Listening** | Not enough data | Not enough data | 8.6 (107 reviews) | 
| **Physical Media** | Not enough data | Not enough data | 8.0 (107 reviews) | 

#### Design

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Communications Strategy Development** | Not enough data | Not enough data | 8.5 (109 reviews) | 
| **Create Content** | Not enough data | Not enough data | 7.9 (106 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.9 (107 reviews) | 
| **Inbound Identification** | Not enough data | Not enough data | 8.9 (106 reviews) | 
| **Regulatory Compliance** | Not enough data | Not enough data | 9.0 (103 reviews) | 

#### Generative AI

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.3 (103 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.8 (102 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |
| **Close** | N/A | N/A |

#### Customization

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | Not enough data | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | Not enough data | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | Not enough data | 
| **Design** | Not enough data | 7.7 (76 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | Not enough data | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | Not enough data | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | Not enough data | 
| **Payments** | Not enough data | 6.9 (71 reviews) | Not enough data | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Close** | 9.3/10 | 42 |

#### Platform

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 8.6 (37 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 9.1 (38 reviews) | 
| **Queue Management** | Not enough data | Not enough data | 9.2 (38 reviews) | 
| **Call Routing** | Not enough data | Not enough data | 9.3 (38 reviews) | 
| **Call Back** | Not enough data | Not enough data | 9.1 (37 reviews) | 
| **IVR** | Not enough data | Not enough data | 8.6 (37 reviews) | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 9.0 (37 reviews) | 

#### Generative AI

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 9.1 (37 reviews) | 

#### Workforce Management

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Call Monitoring** | Not enough data | Not enough data | 9.3 (38 reviews) | 
| **Performance Evaluation** | Not enough data | Not enough data | 9.1 (37 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.6 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.8 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.8 (9 reviews) | 

#### Administrative

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 9.7 (40 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 9.2 (39 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 444 |
| **Close** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | Not enough data | 

#### Incentives

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | Not enough data | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | Not enough data | 
| **Commission Calculator** | Not enough data | Feature Not Available | Not enough data | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | Not enough data | 

#### Personalization

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | Not enough data | 
| **Custom Reports** | Not enough data | 7.9 (409 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 8.3 (429 reviews) | Not enough data | 
| **Goal Setting** | Not enough data | 8.0 (411 reviews) | Not enough data | 

#### Administrative

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Integration** | Not enough data | 7.8 (409 reviews) | Not enough data | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | Not enough data | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 283 |
| **Close** | 8.6/10 | 553 |

#### Agentic AI - Email Tracking

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | 8.7 (22 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | 8.3 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | 8.1 (20 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (55 reviews) | 8.3 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | 8.2 (21 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | 8.1 (20 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 8.2 (21 reviews) | 

#### Analytics

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | 8.6 (488 reviews) | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | Feature Not Available | 
| **Attachment Activity** | Not enough data | 8.1 (249 reviews) | Feature Not Available | 

#### Customizations

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | 9.0 (496 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | 9.2 (496 reviews) | 
| **Notifications** | Not enough data | 8.4 (270 reviews) | 8.8 (521 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | 8.6 (477 reviews) | 
| **Templates** | Not enough data | 8.3 (259 reviews) | 9.2 (519 reviews) | 

#### Generative AI

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 472 |
| **Close** | 8.7/10 | 176 |

#### Agentic AI - Sales Analytics

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | 9.0 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | 8.9 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | 8.8 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | 9.0 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | 8.4 (17 reviews) | 

#### Data Sourcing

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | 8.5 (163 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (433 reviews) | 8.7 (163 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | 8.5 (163 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.4 (437 reviews) | 8.8 (167 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (422 reviews) | 8.6 (161 reviews) | 

#### Predictive Analytics

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (423 reviews) | 8.6 (160 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | 8.7 (160 reviews) | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | 8.3 (156 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | 8.4 (158 reviews) | 

#### Sales Management

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (442 reviews) | 9.1 (161 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | 8.3 (157 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | 8.8 (157 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | 9.2 (161 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Cloze** | N/A | N/A |
| **Pipedrive** | N/A | N/A |
| **Close** | 8.9/10 | 714 |

#### Agentic AI - Outbound Call Tracking

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (24 reviews) | 

#### Calling

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 9.2 (665 reviews) | 
| **Generate Location** | Not enough data | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | Not enough data | 9.0 (645 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 9.3 (660 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 8.8 (31 reviews) | 

#### Contacts

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.8 (656 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 8.7 (618 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 9.0 (653 reviews) | 

#### Insights

| Feature | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 9.3 (676 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 9.0 (630 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.7 (592 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | 9.0 (653 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | 8.8 (631 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 9.0 (29 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Cloze (2):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)

**Unique to Pipedrive (5):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Close (9):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)


---
## Reviewer Demographics

### By Company Size

| Segment | Cloze | Pipedrive | Close | 
|---|---|---|---|
| **Small-Business** | 82.1% | 72.7% | 79.1% | 
| **Mid-Market** | 14.3% | 22.9% | 20.2% | 
| **Enterprise** | 3.6% | 4.4% | 0.7% | 

### By Industry

#### Cloze

- **Marketing and Advertising:** 14.3%
- **Information Technology and Services:** 14.3%
- **Management Consulting:** 10.7%
- **Real Estate:** 7.1%
- **Internet:** 7.1%
- **Accounting:** 3.6%
- **Airlines/Aviation:** 3.6%
- **Chemicals:** 3.6%
- **Computer Software:** 3.6%
- **Construction:** 3.6%
- **Other:** 28.6%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 3.0%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.6%
- **Other:** 49.3%

#### Close

- **Marketing and Advertising:** 14.9%
- **Computer Software:** 8.7%
- **Real Estate:** 8.1%
- **Financial Services:** 6.7%
- **Information Technology and Services:** 5.6%
- **Consulting:** 5.3%
- **Professional Training & Coaching:** 4.2%
- **Insurance:** 3.0%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Services:** 2.5%
- **Other:** 38.3%

---
## Alternatives

### Alternatives to Cloze

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25786 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13798 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1112 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (941 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (661 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1112 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25786 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13798 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (815 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)

### Alternatives to Close

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25786 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13798 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9647 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)

---
## Top Discussions

### Cloze

- Title: [Support details?](https://www.g2.com/discussions/support-details) — 1 comment, 1 upvote
  > **Top comment:** "I have used Cloze for three years now, excellent platform and support. Support is free however I’m not sure if they offer phone support. "

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

### Close

- Title: [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) — 2 comments
  > **Top comment:** "CRM"
- Title: [How long does it take to generate a new integration?](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) — 2 comments, 1 upvote
  > **Top comment:** "Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website..."
- Title: [how do I integrate WhatsApp?](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) — 2 comments, 1 upvote
  > **Top comment:** "You can use Zapier or use API's to link them manually."
- Title: [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation..."
- Title: [How fast does close read the feedback provided?](https://www.g2.com/discussions/50910-how-fast-does-close-read-the-feedback-provided) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloze-vs-pipedrive-vs-close)