![]() Clozd | Primary Intelligence | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
Clozd uses a standard process with each customer. Feedback can be easily compared from a consistent perspective.
PI works hard to understand our business and adjust our interview script to elicit the best responses from subjects
I think the reporting of the survey data that they collect could be a bit better and more interactive but that isn't our primary focus of the engagement at all. I have no complaints about the interviews or the insights they have been able to surface at all.
The online interface can be difficult to navigate, a trade-off to having many predesigned cuts of the data.