Compare Cloudways and Upsun 
Featured Products
At a Glance
Market Segments
Small-Business (91.3% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
$11.00
$12.00
Cloudways
Star Rating
(1,124)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00
Free Trial is available
Browse all 23 pricing plansUpsun
Star Rating
(167)4.6 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cloudways excels in user experience, with many praising its intuitive interface that allows users to manage their servers without needing root access. This ease of use is a significant advantage for those who may not be as technically inclined.
- Users say that Cloudways offers exceptional customer support, highlighting their 24/7 availability and quick response times. In contrast, while Upsun also receives positive feedback for support, it lacks the same volume of recent reviews, which may indicate less consistent user experiences.
- Reviewers mention that Cloudways provides a seamless setup process, with many users appreciating the easy deployment experience and the ability to integrate features effortlessly. Upsun, while noted for its reliability, has been described as having a complex documentation process that can be challenging for first-time users.
- According to verified reviews, Cloudways stands out for its performance and uptime, with users reporting no downtime over extended periods. This reliability is a crucial factor for businesses that depend on consistent online presence, whereas Upsun's performance feedback is less robust due to fewer recent reviews.
- Users highlight that Cloudways is competitively priced, making it an attractive option for small businesses. The entry-level pricing is lower than Upsun's, which can be a deciding factor for budget-conscious buyers looking for quality managed hosting solutions.
- Reviewers note that while Upsun focuses on innovation and sustainability, which some users appreciate, Cloudways' broader market presence and higher overall satisfaction ratings suggest it may be a more reliable choice for those prioritizing user experience and support.
Pricing
Entry-Level Pricing
Cloudways
Managed Digital Ocean 1GB - Standard
$11.00
1GB RAM, 1 Core Processor
- 25GB Storage
- 1TB Bandwidth
- Cloudflare Add-on
Upsun
Development
$12.00
Development only, no production environments
- Environments generated on the fly from your Git branches
- Support for microservices with multiple apps per project
- Data services built in: MySql, Redis, Solr, ElasticSearch, Postgres, Kafka, InfluxDB, RabbitMQ, and more.
Free Trial
Cloudways
Free Trial is available
Upsun
Free Trial is available
Ratings
Meets Requirements
9.3
959
8.8
101
Ease of Use
9.1
970
8.7
101
Ease of Setup
9.2
770
8.4
81
Ease of Admin
9.1
640
8.4
80
Quality of Support
9.2
931
8.7
99
Has the product been a good partner in doing business?
9.3
630
9.1
80
Product Direction (% positive)
9.2
936
8.8
96
Features by Category
Functionality
Not enough data
9.2
18
Not enough data
9.0
18
Not enough data
8.9
18
Management
Not enough data
9.1
17
Not enough data
7.0
15
Not enough data
8.8
18
Agentic AI - Continuous Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
41
9.1
21
8.5
41
9.3
21
9.1
45
9.3
22
Management
9.1
40
8.8
12
9.2
45
9.3
20
8.5
39
8.4
22
Support
8.7
38
9.1
20
8.6
37
9.1
19
9.0
35
9.3
17
Performance
8.5
200
Not enough data
9.1
210
Not enough data
9.1
222
Not enough data
8.8
212
Not enough data
9.0
201
Not enough data
Security
9.4
218
Not enough data
8.9
208
Not enough data
8.1
185
Not enough data
8.4
182
Not enough data
Free Resources
6.8
187
Not enough data
6.7
181
Not enough data
9.3
219
Not enough data
Performance - Cloud Web Hosting
8.9
192
Not enough data
8.9
197
Not enough data
8.4
177
Not enough data
8.4
173
Not enough data
Support - Cloud Web Hosting
9.5
191
Not enough data
8.8
179
Not enough data
8.7
185
Not enough data
9.1
194
Not enough data
Security - Cloud Web Hosting
9.0
175
Not enough data
9.2
188
Not enough data
9.1
177
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
8.7
362
Not enough data
8.9
367
Not enough data
7.1
280
Not enough data
8.0
329
Not enough data
8.8
328
Not enough data
8.4
291
Not enough data
8.7
302
Not enough data
8.4
323
Not enough data
8.7
339
Not enough data
9.0
337
Not enough data
Development
9.1
94
9.3
55
8.8
87
8.7
48
8.7
87
8.8
48
8.8
88
8.9
49
8.8
87
7.8
44
Database
8.9
95
8.6
52
8.8
89
7.1
40
9.0
85
6.9
35
9.1
98
8.1
53
9.2
96
8.4
51
Infrastructure
9.3
89
8.5
39
8.9
92
8.6
28
9.1
95
9.2
43
Categories
Categories
Shared Categories
Cloudways and Upsun are categorized as Managed Hosting, WordPress Hosting, WebOps Platforms, and Cloud Platform as a Service (PaaS)
Unique Categories
Cloudways is categorized as Cloud Web Hosting and VPS Hosting Platforms
Upsun is categorized as Build Automation and Continuous Delivery
Reviews
Reviewers' Company Size
Cloudways
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upsun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.2%
Information Technology and Services
13.4%
Computer Software
8.2%
Retail
5.0%
Design
5.0%
Other
53.3%
Information Technology and Services
21.8%
Computer Software
21.1%
Internet
12.8%
Marketing and Advertising
5.3%
Education Management
2.3%
Other
36.8%
Alternatives
Discussions
How do l move a website created from the Godaddy site builder to Clouways hosting?
36 Comments
RK
https://www.gameskharido.liveRead more
How do I get high scores on https://pagespeed.web.dev/
6 Comments
TY
Hi John,
I’ve a similar concern as my website doesn’t show great speed on Google. But in reality, it opens pretty...Read more
What is the best way to deploy a python plus Mysql with a react as front end app on platform sh.
1 Comment
CY
Hi Aakash, you'll find some documentation on setting up Worker processes and Crons on Platform.sh here:...Read more
Upsun has no more discussions with answers
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