Compare Cloudways and Krystal 
Featured Products
At a Glance
Market Segments
Small-Business (91.4% of reviews)
Small-Business (92.9% of reviews)
Entry-Level Pricing
$11.00
£7.00 Per Month
Cloudways
Star Rating
(1,133)4.7 out of 5
Market Segments
Small-Business (91.4% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00
Free Trial is available
Browse all 23 pricing plansKrystal
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (92.9% of reviews)
Pros & Cons
Entry-Level Pricing
£7.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cloudways excels in providing a user-friendly interface, making it easy for users to manage their hosting needs without requiring root access. Many users appreciate the intuitive setup process and the seamless integration of features, which enhances their overall experience.
- Users say that Krystal stands out for its exceptional customer support, often going above and beyond to resolve issues quickly. Reviewers highlight the responsiveness of the support team, noting that they receive answers in minutes rather than days, which is a significant advantage for those needing immediate assistance.
- According to verified reviews, Cloudways offers competitive pricing and solid performance, with users mentioning that they have experienced no downtime over extended periods. This reliability, combined with frequent updates, makes it a strong contender for small businesses looking for dependable managed hosting.
- Reviewers mention that Krystal's infrastructure is robust, with users reporting no downtime and an easy migration process. The platform's ease of use is frequently praised, making it a suitable choice for those who prioritize a hassle-free experience when managing their websites.
- G2 reviewers highlight that while Cloudways has a slightly lower overall satisfaction score, it still provides a good balance of features and support for small businesses. Users appreciate the quality of integrations and the ability to monitor their applications effectively, which contributes to a positive day-to-day usability experience.
- Users report that Krystal's focus on customer service and support quality gives it an edge in user satisfaction, particularly for those who value personalized assistance. Many users express a strong preference for Krystal over other hosting providers due to the high level of service they receive, making it a compelling option for businesses that require reliable support.
Pricing
Entry-Level Pricing
Cloudways
Managed Digital Ocean 1GB - Standard
$11.00
1GB RAM, 1 Core Processor
- 25GB Storage
- 1TB Bandwidth
- Cloudflare Add-on
Krystal
Amethyst
£7.00
Per Month
Perfect for personal and hobby sites without breaking the bank.
- Standard performance - 1 CPU, 2GB RAM
- 1 site hosted
- 10GB NVMe storage
Free Trial
Cloudways
Free Trial is available
Krystal
No trial information availableRatings
Meets Requirements
9.2
964
9.8
26
Ease of Use
9.1
976
9.6
27
Ease of Setup
9.1
776
9.6
22
Ease of Admin
9.1
641
9.8
14
Quality of Support
9.2
936
9.9
26
Has the product been a good partner in doing business?
9.3
631
9.9
15
Product Direction (% positive)
9.2
941
10.0
26
Features by Category
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Delivery Network (CDN)
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
41
Not enough data
8.5
41
Not enough data
9.1
45
Not enough data
Management
9.1
40
Not enough data
9.2
45
Not enough data
8.5
39
Not enough data
Support
8.7
38
Not enough data
8.6
37
Not enough data
9.0
35
Not enough data
Headless Commerce
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Product Catalog
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Order Process
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Multi-Channel Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Set Up
Not enough data
8.3
7
Not enough data
9.3
7
Not enough data
8.9
6
Security
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Support
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
9.0
7
Customization
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
10.0
7
Not enough data
9.5
7
Support
Not enough data
9.8
7
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
9.8
7
Not enough data
9.3
5
Not enough data
9.7
5
Performance
8.6
202
9.8
8
9.1
211
10.0
8
9.1
223
10.0
9
8.8
213
9.4
9
9.0
201
10.0
8
Security
9.4
219
10.0
9
8.9
208
9.8
9
8.1
185
9.5
7
8.4
182
Feature Not Available
Free Resources
6.8
187
9.6
9
6.7
182
9.8
9
9.3
220
9.8
9
Performance - Cloud Web Hosting
8.9
193
Not enough data
8.9
203
Not enough data
8.4
177
Not enough data
8.3
174
Not enough data
Support - Cloud Web Hosting
9.5
192
Not enough data
8.8
179
Not enough data
8.7
186
Not enough data
9.1
196
Not enough data
Security - Cloud Web Hosting
9.0
175
Not enough data
9.2
191
Not enough data
9.1
179
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
8.7
362
9.2
10
8.9
367
9.3
10
7.1
280
9.4
8
8.0
329
10.0
10
8.8
328
9.5
10
8.4
291
9.2
8
8.7
302
7.9
7
8.4
323
9.8
10
8.7
339
10.0
9
9.0
337
9.5
10
Development
9.1
95
Not enough data
8.8
87
Not enough data
8.7
87
Not enough data
8.8
89
Not enough data
8.8
87
Not enough data
Database
8.9
95
Not enough data
8.8
89
Not enough data
9.0
85
Not enough data
9.1
98
Not enough data
9.2
97
Not enough data
Infrastructure
9.3
89
Not enough data
8.9
92
Not enough data
9.1
95
Not enough data
Categories
Categories
Shared Categories
Cloudways and Krystal are categorized as Managed Hosting, WordPress Hosting, and VPS Hosting Platforms
Unique Categories
Cloudways is categorized as Cloud Web Hosting, WebOps Platforms, and Cloud Platform as a Service (PaaS)
Krystal is categorized as Reseller Hosting, Dedicated Hosting, Shared Hosting, Domain Registrars, E-Commerce Platforms, Email Management, and Content Delivery Network (CDN)
Reviews
Reviewers' Company Size
Cloudways
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Krystal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.2%
Information Technology and Services
13.4%
Computer Software
8.2%
Design
5.0%
Retail
4.9%
Other
53.2%
Computer Software
14.3%
Consulting
10.7%
Marketing and Advertising
10.7%
Entertainment
10.7%
Design
10.7%
Other
42.9%
Discussions
How do l move a website created from the Godaddy site builder to Clouways hosting?
36 Comments
TF
I used WP All In One to transfer my sites (install on current, save site, install plugin on Cloudways, import). Done in minutes.
You can also use the...Read more
How do I get high scores on https://pagespeed.web.dev/
6 Comments
TY
Hi John,
I’ve a similar concern as my website doesn’t show great speed on Google. But in reality, it opens pretty...Read more
Krystal has no discussions with answers
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