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At a Glance
Market Segments
Small-Business (91.1% of reviews)
Small-Business (92.9% of reviews)
Entry-Level Pricing
$11.00
£7.00 Per Month
Cloudways
Star Rating
(1,094)4.7 out of 5
Market Segments
Small-Business (91.1% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00
Free Trial is available
Browse all 23 pricing plansKrystal
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (92.9% of reviews)
Pros & Cons
Entry-Level Pricing
£7.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cloudways excels in its "Technical Support" with a perfect score of 10.0, while Krystal also offers strong support but falls slightly behind with a score of 9.8. Reviewers mention that Cloudways' support team is responsive and knowledgeable, making it a reliable choice for users needing assistance.
- Reviewers mention that Krystal shines in "Email Hosting" with a score of 9.4, significantly higher than Cloudways' score of 7.1. Users on G2 appreciate Krystal's robust email features, which enhance their overall hosting experience.
- G2 users highlight that Cloudways offers superior "Free Website Transfers" with a score of 9.0, while Krystal provides a perfect score of 10.0 in this area. Users say that Krystal's seamless transfer process is a major advantage for those migrating their websites.
- Users report that Krystal's "Control Panel Integration" is exceptional, scoring a perfect 10.0, compared to Cloudways' score of 8.0. Reviewers mention that Krystal's user-friendly control panel simplifies website management, making it easier for users to navigate their hosting environment.
- Reviewers mention that Cloudways has a strong "Caching" feature with a score of 8.8, while Krystal outperforms with a score of 9.4. Users say that Krystal's caching capabilities significantly improve website loading times, enhancing user experience.
- Users on G2 report that Cloudways has a solid "Website Staging" feature with a score of 9.0, while Krystal also performs well in this area with a score of 10.0. Reviewers mention that Krystal's staging environment allows for easier testing and development, making it a preferred choice for developers.
Pricing
Entry-Level Pricing
Cloudways
Managed Digital Ocean 1GB - Standard
$11.00
1GB RAM, 1 Core Processor
- 25GB Storage
- 1TB Bandwidth
- Cloudflare Add-on
Krystal
Amethyst
£7.00
Per Month
Perfect for personal and hobby sites without breaking the bank.
- Standard performance - 1 CPU, 2GB RAM
- 1 site hosted
- 10GB NVMe storage
Free Trial
Cloudways
Free Trial is available
Krystal
No trial information availableRatings
Meets Requirements
9.3
938
9.8
26
Ease of Use
9.1
949
9.6
27
Ease of Setup
9.2
751
9.6
22
Ease of Admin
9.1
631
9.8
14
Quality of Support
9.2
911
9.9
26
Has the product been a good partner in doing business?
9.3
621
9.9
15
Product Direction (% positive)
9.2
916
10.0
26
Features by Category
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Delivery Network (CDN)
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
41
Not enough data
8.5
41
Not enough data
9.1
44
Not enough data
Management
9.1
40
Not enough data
9.2
44
Not enough data
8.5
39
Not enough data
Support
8.7
38
Not enough data
8.6
37
Not enough data
9.0
35
Not enough data
Headless Commerce
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Product Catalog
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Order Process
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Multi-Channel Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Set Up
Not enough data
8.3
7
Not enough data
9.3
7
Not enough data
8.9
6
Security
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Support
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
9.0
7
Customization
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
10.0
7
Not enough data
9.5
7
Support
Not enough data
9.8
7
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
9.8
7
Not enough data
9.3
5
Not enough data
9.7
5
Performance
8.5
196
9.8
8
9.1
206
10.0
8
9.1
215
10.0
9
8.8
207
9.4
9
8.9
197
10.0
8
Security
9.4
212
10.0
9
8.9
205
9.8
9
8.1
183
9.5
7
8.4
182
Feature Not Available
Free Resources
6.8
187
9.6
9
6.7
178
9.8
9
9.3
214
9.8
9
Performance - Cloud Web Hosting
8.9
182
Not enough data
8.9
183
Not enough data
8.4
175
Not enough data
8.4
172
Not enough data
Support - Cloud Web Hosting
9.4
181
Not enough data
8.7
174
Not enough data
8.7
179
Not enough data
9.1
180
Not enough data
Security - Cloud Web Hosting
8.9
171
Not enough data
9.2
179
Not enough data
9.1
173
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
8.7
361
9.2
10
8.9
366
9.3
10
7.1
280
9.4
8
8.0
328
10.0
10
8.8
326
9.5
10
8.5
290
9.2
8
8.7
302
7.9
7
8.4
322
9.8
10
8.7
338
10.0
9
9.0
336
9.5
10
Development
9.1
92
Not enough data
8.8
86
Not enough data
8.7
87
Not enough data
8.8
88
Not enough data
8.8
87
Not enough data
Database
8.9
94
Not enough data
8.8
88
Not enough data
9.0
84
Not enough data
9.1
97
Not enough data
9.2
95
Not enough data
Infrastructure
9.2
88
Not enough data
8.9
91
Not enough data
9.1
94
Not enough data
Categories
Categories
Shared Categories
Cloudways and Krystal are categorized as Managed Hosting, WordPress Hosting, and VPS Hosting Platforms
Unique Categories
Cloudways is categorized as Cloud Web Hosting, WebOps Platforms, and Cloud Platform as a Service (PaaS)
Krystal is categorized as Reseller Hosting, Dedicated Hosting, Shared Hosting, Domain Registrars, E-Commerce Platforms, Email Management, and Content Delivery Network (CDN)
Reviews
Reviewers' Company Size
Cloudways
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Krystal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.2%
Information Technology and Services
13.3%
Computer Software
7.9%
Retail
5.0%
Design
5.0%
Other
53.5%
Computer Software
14.3%
Consulting
10.7%
Marketing and Advertising
10.7%
Entertainment
10.7%
Design
10.7%
Other
42.9%
Discussions
How do l move a website created from the Godaddy site builder to Clouways hosting?
36 Comments
RK
https://www.gameskharido.liveRead more
How do I get high scores on https://pagespeed.web.dev/
6 Comments
TY
Hi John,
I’ve a similar concern as my website doesn’t show great speed on Google. But in reality, it opens pretty...Read more
Krystal has no discussions with answers
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