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At a Glance
Market Segments
Small-Business (91.2% of reviews)
Small-Business (92.9% of reviews)
Entry-Level Pricing
$11.00
£7.00 Per Month
Cloudways
Star Rating
(1,100)4.7 out of 5
Market Segments
Small-Business (91.2% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00
Free Trial is available
Browse all 23 pricing plansKrystal
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (92.9% of reviews)
Pros & Cons
Entry-Level Pricing
£7.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cloudways excels in user experience, particularly with its intuitive dashboard that simplifies server management and application deployment. Users appreciate the ease of managing multiple sites and the ability to publish changes directly from staging environments.
- Users say that Krystal stands out for its exceptional customer support, often resolving issues quickly and efficiently. Reviewers highlight the company's commitment to service, noting that they respond to queries in minutes rather than days, which is a significant advantage for those needing reliable assistance.
- According to verified reviews, Cloudways has a solid reputation for its overall performance in managed hosting, reflected in its G2 Score of 77.29. Users frequently mention the platform's ability to handle backups and SSL management seamlessly, making it a strong choice for small businesses.
- Reviewers mention that Krystal's infrastructure is robust, with users reporting no downtime and easy site migrations. This reliability is crucial for businesses that depend on consistent online presence, making Krystal a trustworthy option for hosting needs.
- Users highlight that while Cloudways offers a variety of features, it sometimes falls short in specific areas like email hosting and domain management, where Krystal shines with higher satisfaction ratings. This could be a deciding factor for users prioritizing these functionalities.
- G2 reviewers note that both platforms cater primarily to small businesses, but Krystal's higher ratings in support and ease of use suggest it may be better suited for users who prioritize customer service and straightforward management tools.
Pricing
Entry-Level Pricing
Cloudways
Managed Digital Ocean 1GB - Standard
$11.00
1GB RAM, 1 Core Processor
- 25GB Storage
- 1TB Bandwidth
- Cloudflare Add-on
Krystal
Amethyst
£7.00
Per Month
Perfect for personal and hobby sites without breaking the bank.
- Standard performance - 1 CPU, 2GB RAM
- 1 site hosted
- 10GB NVMe storage
Free Trial
Cloudways
Free Trial is available
Krystal
No trial information availableRatings
Meets Requirements
9.3
943
9.8
26
Ease of Use
9.1
954
9.6
27
Ease of Setup
9.2
755
9.6
22
Ease of Admin
9.1
633
9.8
14
Quality of Support
9.2
916
9.9
26
Has the product been a good partner in doing business?
9.3
623
9.9
15
Product Direction (% positive)
9.2
921
10.0
26
Features by Category
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Delivery Network (CDN)
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
41
Not enough data
8.5
41
Not enough data
9.1
45
Not enough data
Management
9.1
40
Not enough data
9.2
45
Not enough data
8.5
39
Not enough data
Support
8.7
38
Not enough data
8.6
37
Not enough data
9.0
35
Not enough data
Headless Commerce
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Product Catalog
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Order Process
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Multi-Channel Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Set Up
Not enough data
8.3
7
Not enough data
9.3
7
Not enough data
8.9
6
Security
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Support
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
9.0
7
Customization
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
10.0
7
Not enough data
9.5
7
Support
Not enough data
9.8
7
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
9.8
7
Not enough data
9.3
5
Not enough data
9.7
5
Performance
8.5
197
9.8
8
9.1
207
10.0
8
9.1
218
10.0
9
8.8
208
9.4
9
8.9
198
10.0
8
Security
9.4
213
10.0
9
8.9
206
9.8
9
8.1
184
9.5
7
8.4
182
Feature Not Available
Free Resources
6.8
187
9.6
9
6.7
180
9.8
9
9.3
216
9.8
9
Performance - Cloud Web Hosting
8.9
185
Not enough data
8.9
184
Not enough data
8.4
175
Not enough data
8.4
172
Not enough data
Support - Cloud Web Hosting
9.4
184
Not enough data
8.7
174
Not enough data
8.7
179
Not enough data
9.1
184
Not enough data
Security - Cloud Web Hosting
8.9
171
Not enough data
9.2
181
Not enough data
9.1
174
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
8.7
362
9.2
10
8.9
367
9.3
10
7.1
280
9.4
8
8.0
329
10.0
10
8.8
327
9.5
10
8.4
291
9.2
8
8.7
302
7.9
7
8.4
323
9.8
10
8.7
339
10.0
9
9.0
337
9.5
10
Development
9.1
93
Not enough data
8.8
86
Not enough data
8.7
87
Not enough data
8.8
88
Not enough data
8.8
87
Not enough data
Database
8.9
94
Not enough data
8.8
88
Not enough data
9.0
84
Not enough data
9.1
97
Not enough data
9.2
95
Not enough data
Infrastructure
9.2
88
Not enough data
8.9
91
Not enough data
9.1
94
Not enough data
Categories
Categories
Shared Categories
Cloudways and Krystal are categorized as Managed Hosting, WordPress Hosting, and VPS Hosting Platforms
Unique Categories
Cloudways is categorized as Cloud Web Hosting, WebOps Platforms, and Cloud Platform as a Service (PaaS)
Krystal is categorized as Reseller Hosting, Dedicated Hosting, Shared Hosting, Domain Registrars, E-Commerce Platforms, Email Management, and Content Delivery Network (CDN)
Reviews
Reviewers' Company Size
Cloudways
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Krystal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.4%
Information Technology and Services
13.2%
Computer Software
7.9%
Retail
5.0%
Design
5.0%
Other
53.4%
Computer Software
14.3%
Consulting
10.7%
Marketing and Advertising
10.7%
Entertainment
10.7%
Design
10.7%
Other
42.9%
Discussions
How do l move a website created from the Godaddy site builder to Clouways hosting?
36 Comments
RK
https://www.gameskharido.liveRead more
How do I get high scores on https://pagespeed.web.dev/
6 Comments
TY
Hi John,
I’ve a similar concern as my website doesn’t show great speed on Google. But in reality, it opens pretty...Read more
Krystal has no discussions with answers
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