# Cloudways vs Hetzner Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Cloudways excels in user experience, with an intuitive interface that allows users to manage their servers without needing root access. This ease of use is highlighted by feedback praising the platform's straightforward setup and monitoring capabilities.
- **Users say** that Cloudways provides exceptional customer support, with many noting 24/7 availability and quick response times. This level of support is particularly appreciated by small businesses, who often rely on timely assistance to maintain their operations.
- **Reviewers mention** that Hetzner offers high-performance hosting solutions, particularly for resource-intensive applications. Users appreciate the scalability of their dedicated server options, which come with a 99.9% uptime guarantee, making it a reliable choice for businesses with demanding needs.
- **According to verified reviews** , Cloudways stands out for its competitive pricing, which users find to be very reasonable compared to other managed service platforms. This affordability, combined with frequent updates and high-quality integrations, makes it a popular choice among small businesses.
- **Users highlight** that while Hetzner provides good hardware options and flexibility in server size adjustments, some find the pricing less competitive compared to other providers. This could be a consideration for businesses looking for the best value for their hosting needs.
- **Reviewers note** that Cloudways has a significantly higher volume of recent reviews, indicating a more active user base and up-to-date feedback. This contrasts with Hetzner, which has fewer recent reviews, suggesting that potential users may want to consider the level of community engagement and support available.



| | Cloudways | Hetzner | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,125 | 13 | 
| **Largest Market Segment** | Small-Business (91.8% of reviews) | Small-Business (92.3% of reviews) | 
| **Entry Level Price** | $11.00 | No pricing available | 

---
## Top Pros & Cons

### Cloudways

Pros:
- Ease of Use (144 reviews)
- Customer Support (113 reviews)

Cons:
- Expensive (48 reviews)
- Pricing Issues (44 reviews)

### Hetzner

Pros:
- Affordable (3 reviews)
- Affordable Pricing (3 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Confusing (1 reviews)

---
## Ratings Comparison
| Rating | Cloudways | Hetzner | 
|---|---|---|
  | **Meets Requirements** | 9.2 (957 reviews) | 9.4 (11 reviews) | 
  | **Ease of Use** | 9.1 (969 reviews) | 8.3 (12 reviews) | 
  | **Ease of Setup** | 9.1 (770 reviews) | 9.3 (10 reviews) | 
  | **Ease of Admin** | 9.1 (637 reviews) | 9.0 (7 reviews) | 
  | **Quality of Support** | 9.2 (928 reviews) | 8.6 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (627 reviews) | 9.3 (7 reviews) | 
  | **Product Direction (% positive)** | 9.2 (934 reviews) | 8.1 (12 reviews) | 

---
## Pricing

### Cloudways

#### Entry-Level Pricing

Plan:   Managed Digital Ocean 1GB - Standard

Price: $11.00

Description: 1GB RAM, 1 Core Processor 

Key Features:
- 25GB Storage 
- 1TB Bandwidth
- Cloudflare Add-on

[Browse all 23 editions](https://www.g2.com/products/cloudways/pricing)

#### Free Trial

Yes

### Hetzner

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### WebOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.9/10 | 47 |
| **Hetzner** | N/A | N/A |

#### Functionality

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Developer Tools** | 8.8 (41 reviews) | Not enough data | 
| **Automation** | 8.5 (41 reviews) | Not enough data | 
| **Website Staging** | 9.1 (45 reviews) | Not enough data | 

#### Management

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Web Content Dedication** | 9.1 (40 reviews) | Not enough data | 
| **Website Hosting** | 9.2 (45 reviews) | Not enough data | 
| **Role-Based Permissions** | 8.5 (39 reviews) | Not enough data | 

#### Support

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **CMS Variety** | 8.7 (38 reviews) | Not enough data | 
| **Multi-CMS Support** | 8.6 (37 reviews) | Not enough data | 
| **Compliance** | 9.0 (35 reviews) | Not enough data | 

### Dedicated Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | N/A | N/A |
| **Hetzner** | N/A | N/A |

#### Set Up

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Ease of Installation** | Not enough data | Not enough data | 
| **Speed** | Not enough data | Not enough data | 

#### Security

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Secure Socket Layer (SSL) Certificate Provision** | Not enough data | Not enough data | 
| **Data Backup and Restoration** | Not enough data | Not enough data | 
| **DDoS Protection** | Not enough data | Not enough data | 
| **Malware Protection** | Not enough data | Not enough data | 

#### Support

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Domain and Sub-Domain Support** | Not enough data | Not enough data | 
| **Technical Support** | Not enough data | Not enough data | 
| **Hardware Support** | Not enough data | Not enough data | 

### Colocation Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | N/A | N/A |
| **Hetzner** | N/A | N/A |

#### Security

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Data Center Security** | Not enough data | Not enough data | 

#### System Support

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **24/7 Availability** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Cooling system** | Not enough data | Not enough data | 

### WordPress Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.5/10 | 236 |
| **Hetzner** | N/A | N/A |

#### Performance

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Plugins and Theme support** | 8.5 (201 reviews) | Not enough data | 
| **Site management** | 9.1 (211 reviews) | Not enough data | 
| **Technical Support** | 9.1 (222 reviews) | Not enough data | 
| **Caching** | 8.8 (213 reviews) | Not enough data | 
| **Free Website Transfers** | 9.0 (201 reviews) | Not enough data | 

#### Security

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Backup** | 9.4 (218 reviews) | Not enough data | 
| **Activity monitoring** | 8.9 (208 reviews) | Not enough data | 
| **Malware identification and removal** | 8.1 (185 reviews) | Not enough data | 
| **WAF and DDoS Protectiob** | 8.4 (182 reviews) | Not enough data | 

#### Free Resources

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Email** | 6.8 (187 reviews) | Not enough data | 
| **Domain** | 6.7 (182 reviews) | Not enough data | 
| **SSL Certificates** | 9.3 (220 reviews) | Not enough data | 

### Cloud Web Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.9/10 | 215 |
| **Hetzner** | N/A | N/A |

#### Performance - Cloud Web Hosting

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Caching** | 9.0 (193 reviews) | Not enough data | 
| **Intuitive Control Panel** | 8.9 (204 reviews) | Not enough data | 
| **Opering System** | 8.4 (177 reviews) | Not enough data | 
| **Server Redundancy** | 8.4 (174 reviews) | Not enough data | 

#### Support - Cloud Web Hosting

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Free SSL** | 9.5 (192 reviews) | Not enough data | 
| **Auto-scaling** | 8.8 (181 reviews) | Not enough data | 
| **Flexible Pricing - Cloud Web Hosting** | 8.7 (188 reviews) | Not enough data | 
| **Support** | 9.1 (197 reviews) | Not enough data | 

#### Security - Cloud Web Hosting

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Compliance and Certifications** | 9.0 (175 reviews) | Not enough data | 
| **Backup** | 9.2 (191 reviews) | Not enough data | 
| **Data Security** | 9.1 (179 reviews) | Not enough data | 

### Cloud Application Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | N/A | N/A |
| **Hetzner** | N/A | N/A |

#### Security - Cloud Application Hosting

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Data Protection** | Not enough data | Not enough data | 
| **Data Backup** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 

#### Performance - Cloud Application Hosting

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Centralized Workspace** | Not enough data | Not enough data | 
| **Server Uptime** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 

#### Support - Cloud Application Hosting

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **IT Support** | Not enough data | Not enough data | 
| **Flexible Pricing** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 

#### Application support - Cloud Application Hosting

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Sage Hosting** | Not enough data | Not enough data | 
| **Tax Hosting** | Not enough data | Not enough data | 
| **Game Servers** | Not enough data | Not enough data | 
| **Quickbooks Hosting** | Not enough data | Not enough data | 

### Domain Registrars

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | N/A | N/A |
| **Hetzner** | N/A | N/A |

#### Security - Domain Registrar

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Advanced DNS management** | Not enough data | Not enough data | 
| **WHOIS privacy protection** | Not enough data | Not enough data | 
| **Two-factor authentication (2FA)** | Not enough data | Not enough data | 

#### Convenience and automation - Domain Registrar

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Bulk domain management** | Not enough data | Not enough data | 
| **Domain parking** | Not enough data | Not enough data | 
| **Auto-renewal** | Not enough data | Not enough data | 

#### Support and service - Domain Registrar

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Knowledge base and tutorials** | Not enough data | Not enough data | 
| **Domain transfer assistance** | Not enough data | Not enough data | 
| **24/7 customer support** | Not enough data | Not enough data | 

#### Advanced management and features - Domain Registrar

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Email forwarding and hosting** | Not enough data | Not enough data | 
| **Website builder integration** | Not enough data | Not enough data | 
| **Domain auction and backordering** | Not enough data | Not enough data | 

### Load Balancing

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | N/A | N/A |
| **Hetzner** | N/A | N/A |

#### Usability - Load Balancing

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **User Interface Design** | Not enough data | Not enough data | 
| **Setup Simplicity** | Not enough data | Not enough data | 
| **Platform Integration** | Not enough data | Not enough data | 
| **Container Support** | Not enough data | Not enough data | 

#### Performance Optimization - Load Balancing

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Global Load Balancing** | Not enough data | Not enough data | 
| **Dynamic Resource Allocation** | Not enough data | Not enough data | 
| **Server Health Monitoring** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 

#### Security & Compliance - Load Balancing

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **SSL/TLS Termination** | Not enough data | Not enough data | 
| **Application Firewall Integration** | Not enough data | Not enough data | 
| **DDoS Mitigation** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **IP Whitelisting/Blacklisting** | Not enough data | Not enough data | 

### VPS Hosting Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.8/10 | 390 |
| **Hetzner** | N/A | N/A |

#### Agentic AI - Virtual Private Servers (VPS)

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Hosting Management

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Storage Limits** | 8.7 (360 reviews) | 8.0 (5 reviews) | 
| **Bandwidth Allowance** | 8.9 (365 reviews) | 8.3 (5 reviews) | 
| **Email Hosting** | 7.1 (279 reviews) | Not enough data | 
| **Control Panel Integration** | 8.1 (328 reviews) | 8.7 (5 reviews) | 
| **CMS Support** | 8.8 (327 reviews) | Not enough data | 
| **Web Framework Support** | 8.5 (290 reviews) | Not enough data | 
| **E-Commerce Integration** | 8.7 (300 reviews) | Not enough data | 
| **File Management** | 8.3 (321 reviews) | 8.3 (5 reviews) | 
| **Database Support** | 8.7 (337 reviews) | Not enough data | 
| **Security Tools** | 9.0 (336 reviews) | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 9.0/10 | 107 |
| **Hetzner** | N/A | N/A |

#### Development

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Application Deployment** | 9.1 (95 reviews) | Not enough data | 
| **Development Tools** | 8.8 (87 reviews) | Not enough data | 
| **Development Environment** | 8.7 (87 reviews) | Not enough data | 
| **Language Support** | 8.8 (89 reviews) | Not enough data | 
| **Testing** | 8.8 (87 reviews) | Not enough data | 

#### Database

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Database Management** | 8.9 (95 reviews) | Not enough data | 
| **Analytics** | 8.8 (89 reviews) | Not enough data | 
| **Auto Scaling** | 9.0 (85 reviews) | Not enough data | 
| **Backup / Recovery** | 9.1 (98 reviews) | Not enough data | 
| **Storage** | 9.2 (97 reviews) | Not enough data | 

#### Infrastructure

| Feature | Cloudways | Hetzner | 
|---|---|---|
| **Networking** | 9.3 (89 reviews) | Not enough data | 
| **Virtual Machines** | 8.9 (92 reviews) | Not enough data | 
| **Security** | 9.1 (95 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting), [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting), [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms)

**Unique to Cloudways (3):** [WordPress Hosting Platforms](https://www.g2.com/categories/wordpress-hosting), [WebOps Platforms](https://www.g2.com/categories/webops-platforms), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to Hetzner (6):** [Dedicated Hosting Platforms](https://www.g2.com/categories/dedicated-hosting), [Managed DNS Solutions](https://www.g2.com/categories/managed-dns-solutions), [Load Balancing Software](https://www.g2.com/categories/load-balancing), [Domain Registrars](https://www.g2.com/categories/domain-registrars), [Colocation Hosting Platforms](https://www.g2.com/categories/colocation-hosting), [Cloud Application Hosting Platforms](https://www.g2.com/categories/cloud-application-hosting)


---
## Reviewer Demographics

### By Company Size

| Segment | Cloudways | Hetzner | 
|---|---|---|
| **Small-Business** | 91.8% | 92.3% | 
| **Mid-Market** | 6.7% | 7.7% | 
| **Enterprise** | 1.5% | 0% | 

### By Industry

#### Cloudways

- **Marketing and Advertising:** 15.4%
- **Information Technology and Services:** 13.4%
- **Computer Software:** 8.3%
- **Design:** 5.1%
- **Retail:** 5.0%
- **Internet:** 4.0%
- **Online Media:** 2.6%
- **Information Services:** 2.3%
- **Education Management:** 2.2%
- **Health, Wellness and Fitness:** 2.0%
- **Other:** 39.8%

#### Hetzner

- **Information Technology and Services:** 23.1%
- **Computer & Network Security:** 23.1%
- **Marketing and Advertising:** 15.4%
- **Computer Software:** 15.4%
- **Telecommunications:** 7.7%
- **Design:** 7.7%
- **Computer Networking:** 7.7%

---
## Alternatives

### Alternatives to Cloudways

- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (811 reviews)
- [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (293 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1455 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (349 reviews)
- [A2 Hosting](https://www.g2.com/products/a2-hosting/reviews) — 4.4/5 stars (206 reviews)
- [DreamHost](https://www.g2.com/products/dreamhost/reviews) — 4.0/5 stars (152 reviews)
- [Liquid Web](https://www.g2.com/products/liquid-web-2024-07-24/reviews) — 4.2/5 stars (104 reviews)
- [Bluehost](https://www.g2.com/products/bluehost/reviews) — 3.4/5 stars (279 reviews)

### Alternatives to Hetzner

- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (811 reviews)
- [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) — 4.6/5 stars (601 reviews)
- [Akamai Cloud Computing](https://www.g2.com/products/akamai-cloud-computing/reviews) — 4.6/5 stars (406 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) — 4.6/5 stars (749 reviews)
- [Webflow](https://www.g2.com/products/webflow/reviews) — 4.4/5 stars (993 reviews)
- [GoDaddy Domains](https://www.g2.com/products/godaddy-godaddy-domains/reviews) — 3.9/5 stars (960 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1455 reviews)
- [HAProxy](https://www.g2.com/products/haproxy/reviews) — 4.7/5 stars (899 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (717 reviews)

---
## Top Discussions

### Cloudways

- Title: [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) — 36 comments, 3 upvotes
  > **Top comment:** "I used WP All In One to transfer my sites (install on current, save site, install plugin on Cloudways, import). Done in minutes.

You can also use the..."
- Title: [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) — 6 comments, 1 upvote
  > **Top comment:** "Hi John,
I’ve a similar concern as my website doesn’t show great speed on Google. But in reality, it opens pretty..."
- Title: [how to setup](https://www.g2.com/discussions/how-to-setup) — 4 comments, 1 upvote
  > **Top comment:** "https://www.gamekharido.live"
- Title: [How long is Cloudways free trial?](https://www.g2.com/discussions/how-long-is-cloudways-free-trial) — 3 comments
  > **Top comment:** "30$ worth of trail, not time specific "
- Title: [What or who do people use for domain and DNS management?](https://www.g2.com/discussions/29695-what-or-who-do-people-use-for-domain-and-dns-management) — 2 comments
  > **Top comment:** "Namecheap is highly recommended for your domains, you can go check it out and see if that meets your demands"

### Hetzner

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudways-vs-hetzner)