Introducing G2.ai, the future of software buying.Try now
Compare Cloudways and Hetzner 
Featured Products
At a Glance
Market Segments
Small-Business (91.2% of reviews)
Small-Business (91.7% of reviews)
Entry-Level Pricing
$11.00
No pricing available
Cloudways
Star Rating
(1,103)4.7 out of 5
Market Segments
Small-Business (91.2% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00
Free Trial is available
Browse all 23 pricing plansHetzner
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (91.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HetznerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cloudways excels in user experience, with many praising its intuitive dashboard and the ease of managing multiple servers and applications. Users appreciate how simple it is to deploy new applications and handle backups, making it a favorite among agencies and web designers.
- Users say that Hetzner offers high-performance hosting with a strong focus on efficiency and scalability. Reviewers highlight the reliability of dedicated server options, which are ideal for resource-intensive applications, backed by a 99.9% uptime guarantee.
- According to verified reviews, Cloudways stands out for its quality of support, receiving high marks from users who value the responsive assistance provided. This support is often cited as a key factor in simplifying the overall management process.
- Reviewers mention that while Hetzner provides good hardware options and competitive pricing, some users feel that its customer support could be improved, particularly when compared to the more robust support system offered by Cloudways.
- G2 reviewers highlight that Cloudways has a significantly larger user base, with over 1,000 reviews compared to Hetzner's 12. This larger volume of feedback contributes to a more reliable understanding of user satisfaction and product performance.
- Users report that both platforms have their strengths, but Cloudways generally offers a more user-friendly experience, particularly for those new to web hosting. The ability to easily manage staging versions and publish changes directly from the staging environment is a feature that many find invaluable.
Pricing
Entry-Level Pricing
Cloudways
Managed Digital Ocean 1GB - Standard
$11.00
1GB RAM, 1 Core Processor
- 25GB Storage
- 1TB Bandwidth
- Cloudflare Add-on
Hetzner
No pricing availableFree Trial
Cloudways
Free Trial is available
Hetzner
No trial information availableRatings
Meets Requirements
9.3
944
9.5
10
Ease of Use
9.1
955
8.5
11
Ease of Setup
9.2
756
9.4
9
Ease of Admin
9.1
634
9.0
7
Quality of Support
9.2
917
8.5
11
Has the product been a good partner in doing business?
9.3
624
9.3
7
Product Direction (% positive)
9.2
922
7.9
11
Features by Category
Functionality
8.8
41
Not enough data
8.5
41
Not enough data
9.1
45
Not enough data
Management
9.1
40
Not enough data
9.2
45
Not enough data
8.5
39
Not enough data
Support
8.7
38
Not enough data
8.6
37
Not enough data
9.0
35
Not enough data
Set Up
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.5
197
Not enough data
9.1
207
Not enough data
9.1
218
Not enough data
8.8
208
Not enough data
8.9
198
Not enough data
Security
9.4
213
Not enough data
8.9
206
Not enough data
8.1
184
Not enough data
8.4
182
Not enough data
Free Resources
6.8
187
Not enough data
6.7
180
Not enough data
9.3
216
Not enough data
Performance - Cloud Web Hosting
8.9
185
Not enough data
8.9
185
Not enough data
8.4
176
Not enough data
8.4
172
Not enough data
Support - Cloud Web Hosting
9.4
185
Not enough data
8.7
174
Not enough data
8.7
179
Not enough data
9.1
185
Not enough data
Security - Cloud Web Hosting
8.9
171
Not enough data
9.2
182
Not enough data
9.1
174
Not enough data
Security - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application support - Cloud Application Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security & Compliance - Load Balancing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
8.7
362
8.0
5
8.9
367
8.3
5
7.1
280
Not enough data
8.0
329
Not enough data
8.8
327
Not enough data
8.4
291
Not enough data
8.7
302
Not enough data
8.4
323
8.3
5
8.7
339
Not enough data
9.0
337
Not enough data
Development
9.1
93
Not enough data
8.8
86
Not enough data
8.7
87
Not enough data
8.8
88
Not enough data
8.8
87
Not enough data
Database
8.9
94
Not enough data
8.8
88
Not enough data
9.0
84
Not enough data
9.1
97
Not enough data
9.2
95
Not enough data
Infrastructure
9.2
88
Not enough data
8.9
91
Not enough data
9.1
94
Not enough data
Categories
Categories
Shared Categories
Cloudways and Hetzner are categorized as Managed Hosting, Cloud Web Hosting, and VPS Hosting Platforms
Unique Categories
Cloudways is categorized as WordPress Hosting, WebOps Platforms, and Cloud Platform as a Service (PaaS)
Hetzner is categorized as Dedicated Hosting, Managed DNS Solutions, Load Balancing, Domain Registrars, Colocation Hosting, and Cloud Application Hosting
Reviews
Reviewers' Company Size
Cloudways
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hetzner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.3%
Information Technology and Services
13.2%
Computer Software
8.0%
Retail
5.0%
Design
5.0%
Other
53.4%
Information Technology and Services
25.0%
Computer & Network Security
25.0%
Marketing and Advertising
16.7%
Telecommunications
8.3%
Design
8.3%
Other
16.7%
Alternatives
Discussions
How do l move a website created from the Godaddy site builder to Clouways hosting?
36 Comments
RK
https://www.gameskharido.liveRead more
How do I get high scores on https://pagespeed.web.dev/
6 Comments
TY
Hi John,
I’ve a similar concern as my website doesn’t show great speed on Google. But in reality, it opens pretty...Read more
Hetzner has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
