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# Cloudways vs Hetzner Comparison - What are their main differences?

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CloudwaysHetzner[+ Add Product](#)

Reviews

**Cloudways** [

4.7/5(1,147)

](https://www.g2.com/products/cloudways/reviews#reviews)

**Hetzner** [

4.5/5(13)

](https://www.g2.com/products/hetzner/reviews#reviews)

Pricing

**Cloudways**
Free Trial

**$11.00** · Managed Digital Ocean 1GB - Standard

**Hetzner**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Cloudways**
1 month

Based on 384 responses

**Hetzner**
Not enough reviews yet

Return on Investment

**Cloudways**
9 months

Based on 338 responses

**Hetzner**
Not enough reviews yet

Perceived Cost

**Cloudways**
$$$$$

**Hetzner**
Not enough reviews yet

Average Discount

**Cloudways**
9%

**Hetzner**
Not enough reviews yet

Pros & Cons

**Cloudways**
[
Ease of Use (145)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1842978&qs=pros-and-cons#reviews)[
Customer Support (114)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1842304&qs=pros-and-cons#reviews)[
Expensive (49)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1843319&qs=pros-and-cons#reviews)[
Pricing Issues (45)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1841475&qs=pros-and-cons#reviews)

**Hetzner**
[
Affordable (2)
](https://www.g2.com/products/hetzner/reviews?filters%5Bsentiment_snippet%5D=1769483&qs=pros-and-cons#reviews)[
Affordable Pricing (2)
](https://www.g2.com/products/hetzner/reviews?filters%5Bsentiment_snippet%5D=1770300&qs=pros-and-cons#reviews)[
Poor Customer Support (2)
](https://www.g2.com/products/hetzner/reviews?filters%5Bsentiment_snippet%5D=1770086&qs=pros-and-cons#reviews)[
Confusing (1)
](https://www.g2.com/products/hetzner/reviews?filters%5Bsentiment_snippet%5D=2413830&qs=pros-and-cons#reviews)

Integrations

**Cloudways**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_826b9262e6a8d8e4e82afec8c5b791fd/astra-wordpress-theme.png "Product Avatar Image")

Astra WordPress Theme

](https://www.g2.com/products/astra-wordpress-theme/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1fff394b86d3cd58b2e72b3d467cf332/bunny-cdn.png "Product Avatar Image")

Bunny CDN

](https://www.g2.com/products/bunny-cdn/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[
View all
](https://www.g2.com/products/cloudways/integrations)

**Hetzner**
Not enough data

Screenshots

**Cloudways**
 ![Cloudways screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1366922/Manage-Services.png)

**Hetzner**
No screenshot available

Ratings

Meets Requirements

**Cloudways**

9.3

9.3974

**Hetzner**

9.4

9.411

Ease of Use

**Cloudways**

9.1

9.1986

**Hetzner**

8.3

8.312

Ease of Setup

**Cloudways**

9.2

9.2789

**Hetzner**

9.3

9.310

Ease of Admin

**Cloudways**

9.1

9.1647

**Hetzner**

9.0

9.07

Quality of Support

**Cloudways**

9.2

9.2942

**Hetzner**

8.6

8.612

Has the product been a good partner in doing business?

**Cloudways**

9.3

9.3637

**Hetzner**

9.3

9.37

Product Direction (% positive)

**Cloudways**

9.2

9.2947

**Hetzner**

8.1

8.112

Features

WebOps Platforms[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

8.9

48

Not enough data

Functionality

Developer Tools

8.8(won by default)

41

Not enough data

Automation

8.5(won by default)

41

Not enough data

Website Staging

9.1(won by default)

46

Not enough data

Management

Web Content Dedication

9.1(won by default)

40

Not enough data

Website Hosting

9.2(won by default)

45

Not enough data

Role-Based Permissions

8.5(won by default)

39

Not enough data

Support

CMS Variety

8.7(won by default)

38

Not enough data

Multi-CMS Support

8.6(won by default)

37

Not enough data

Compliance

9.0(won by default)

35

Not enough data

WordPress Hosting[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.5

240

Not enough data

Performance

Plugins and Theme support

8.6(won by default)

203

Not enough data

Site management

9.1(won by default)

212

Not enough data

Technical Support

9.1(won by default)

225

Not enough data

Caching

8.8(won by default)

216

Not enough data

Free Website Transfers

9.0(won by default)

202

Not enough data

Security

Backup

9.4(won by default)

219

Not enough data

Activity monitoring

8.9(won by default)

209

Not enough data

Malware identification and removal

8.1(won by default)

186

Not enough data

WAF and DDoS Protectiob

8.4(won by default)

183

Not enough data

Free Resources

Email

6.9(won by default)

188

Not enough data

Domain

6.7(won by default)

183

Not enough data

SSL Certificates

9.3(won by default)

220

Not enough data

Cloud Web Hosting[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

8.9

227

Not enough data

Performance - Cloud Web Hosting

Caching

9.0(won by default)

193

Not enough data

Intuitive Control Panel

8.9(won by default)

212

Not enough data

Opering System

8.4(won by default)

177

Not enough data

Server Redundancy

8.4(won by default)

174

Not enough data

Support - Cloud Web Hosting

Free SSL

9.5(won by default)

194

Not enough data

Auto-scaling

8.8(won by default)

184

Not enough data

Flexible Pricing - Cloud Web Hosting

8.7(won by default)

195

Not enough data

Support

9.1(won by default)

207

Not enough data

Security - Cloud Web Hosting

Compliance and Certifications

9.0(won by default)

175

Not enough data

Backup

9.2(won by default)

194

Not enough data

Data Security

9.1(won by default)

180

Not enough data

VPS Hosting Platforms[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

8.8

394

Not enough data

Agentic AI - Virtual Private Servers (VPS)

Autonomous Task Execution

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Hosting Management

Storage Limits

8.7(won by 0.7)

360

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

5

Bandwidth Allowance

8.9(won by 0.6)

365

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

5

Control Panel Integration

8.1

329

8.7(won by 0.6)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

File Management

8.3(tied score)

322

8.3(tied score)

5

Email Hosting

7.1(won by default)

279

Not enough data

CMS Support

8.8(won by default)

327

Not enough data

Web Framework Support

8.5(won by default)

290

Not enough data

E-Commerce Integration

8.7(won by default)

300

Not enough data

Database Support

8.7(won by default)

337

Not enough data

Security Tools

9.0(won by default)

336

Not enough data

Remote Access/Control

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

CMS Integration

Not enough data

Not enough data

Website Hosting

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Virtual Server

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Mail Server Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Resource Optimization

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Control Panel

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Load Balancing

Not enough data

Not enough data

Dedicated Virtual Resources

Not enough data

Not enough data

Cloud Platform as a Service (PaaS)[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

9.0

107

Not enough data

Development

Application Deployment

9.1(won by default)

95

Not enough data

Custom Development

8.8(won by default)

87

Not enough data

Development Environment

8.7(won by default)

87

Not enough data

Multiple Programming Languages Supported

8.8(won by default)

89

Not enough data

Testing

8.8(won by default)

87

Not enough data

Integrated Development Environment

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Software Development

Not enough data

Not enough data

Database

Database Management

8.9(won by default)

95

Not enough data

Analytics

8.8(won by default)

89

Not enough data

Auto Scaling

9.0(won by default)

85

Not enough data

Backup / Recovery

9.1(won by default)

98

Not enough data

Storage

9.2(won by default)

97

Not enough data

Project Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Infrastructure

Networking

9.3(won by default)

89

Not enough data

Virtual Machines

8.9(won by default)

92

Not enough data

Security

9.1(won by default)

95

Not enough data

Activity Tracking

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Cloud Computing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

ERP integration

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Graphical User Interface

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Developers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Show 6 feature categories with incomplete data

Cloud Migration[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Data Migration

Not enough data

Not enough data

Data Variety

Not enough data

Not enough data

Alerts and Logging

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Management

Backup and Recovery

Not enough data

Not enough data

Integration Variety

Not enough data

Not enough data

Access and Security

Not enough data

Not enough data

Real time Monitoring

Not enough data

Not enough data

Security

Data Protection

Not enough data

Not enough data

Agentic AI - Cloud Migration

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Dedicated Hosting[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Set Up

Customization

Not enough data

Not enough data

Ease of Installation

Not enough data

Not enough data

Speed

Not enough data

Not enough data

Security

Secure Socket Layer (SSL) Certificate Provision

Not enough data

Not enough data

Data Backup and Restoration

Not enough data

Not enough data

DDoS Protection

Not enough data

Not enough data

Malware Protection

Not enough data

Not enough data

Support

Domain and Sub-Domain Support

Not enough data

Not enough data

Technical Support

Not enough data

Not enough data

Hardware Support

Not enough data

Not enough data

Colocation Hosting[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Security

Compliance

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Data Center Security

Not enough data

Not enough data

System Support

24/7 Availability

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Cooling system

Not enough data

Not enough data

Cloud Application Hosting[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

Not enough data

Security - Cloud Application Hosting

Data Protection

Not enough data

Not enough data

Data Backup

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Performance - Cloud Application Hosting

Centralized Workspace

Not enough data

Not enough data

Server Uptime

Not enough data

Not enough data

Collaboration

Not enough data

Not enough data

Support - Cloud Application Hosting

IT Support

Not enough data

Not enough data

Flexible Pricing

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Application support - Cloud Application Hosting

Sage Hosting

Not enough data

Not enough data

Tax Hosting

Not enough data

Not enough data

Game Servers

Not enough data

Not enough data

Quickbooks Hosting

Not enough data

Not enough data

Domain Registrars[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Security - Domain Registrar

Advanced DNS management

Not enough data

Not enough data

WHOIS privacy protection

Not enough data

Not enough data

Two-factor authentication (2FA)

Not enough data

Not enough data

Convenience and automation - Domain Registrar

Bulk domain management

Not enough data

Not enough data

Domain parking

Not enough data

Not enough data

Auto-renewal

Not enough data

Not enough data

Support and service - Domain Registrar

Knowledge base and tutorials

Not enough data

Not enough data

Domain transfer assistance

Not enough data

Not enough data

24/7 customer support

Not enough data

Not enough data

Advanced management and features - Domain Registrar

Email forwarding and hosting

Not enough data

Not enough data

Website builder integration

Not enough data

Not enough data

Domain auction and backordering

Not enough data

Not enough data

Load Balancing[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

Not enough data

Not enough data

Usability - Load Balancing

User Interface Design

Not enough data

Not enough data

Setup Simplicity

Not enough data

Not enough data

Platform Integration

Not enough data

Not enough data

Container Support

Not enough data

Not enough data

Performance Optimization - Load Balancing

Global Load Balancing

Not enough data

Not enough data

Dynamic Resource Allocation

Not enough data

Not enough data

Server Health Monitoring

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Health Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Web Traffic Monitoring

Not enough data

Not enough data

Security & Compliance - Load Balancing

SSL/TLS Termination

Not enough data

Not enough data

Application Firewall Integration

Not enough data

Not enough data

DDoS Mitigation

Not enough data

Not enough data

Access Control

Not enough data

Not enough data

IP Whitelisting/Blacklisting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Traffic Control

Not enough data

Not enough data

DDoS Protection

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

SSL Decryption

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

SSL Offload

Not enough data

Not enough data

Content Routing

Not enough data

Not enough data

Schedulers

Not enough data

Not enough data

Automatic Configuration

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Content Caching

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predefined Protocols

Not enough data

Not enough data

API

Not enough data

Not enough data

HTTP Caching

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Cloud Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

Reverse Proxy

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Redundancy Checking

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Network Provisioning

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Load Distribution

Not enough data

Not enough data

User Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")](https://www.g2.com/products/cloudways/reviews)

Cloudways

Small-Business(50 or fewer emp.)

91.9%

Mid-Market(51-1000 emp.)

6.6%

Enterprise(\> 1000 emp.)

1.4%

[![Hetzner](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_608834b0b720821d68fb12b101d32478/hetzner.png "Hetzner")](https://www.g2.com/products/hetzner/reviews)

Hetzner

Small-Business(50 or fewer emp.)

92.3%

Mid-Market(51-1000 emp.)

7.7%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

91.9%

92.3%

Mid-Market

(51-1000 emp.)

6.6%

7.7%

Enterprise

(\> 1000 emp.)

1.4%

0%

Reviewers' Industry

[![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")](https://www.g2.com/products/cloudways/reviews)
Cloudways

Marketing and Advertising

15.2%

Information Technology and Services

13.3%

Computer Software

8.3%

Design

5.2%

Retail

4.9%

Other

53.1%

[![Hetzner](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_608834b0b720821d68fb12b101d32478/hetzner.png "Hetzner")](https://www.g2.com/products/hetzner/reviews)
Hetzner

Information Technology and Services

23.1%

Computer & Network Security

23.1%

Marketing and Advertising

15.4%

Computer Software

15.4%

Telecommunications

7.7%

Other

15.4%

FAQs

## Cloudways vs Hetzner FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Cloudways vs Hetzner?

Cloudways stands out for its higher G2 rating, larger review base, and stronger reviewer-cited support, while Hetzner is noted for its competitive pricing and scalability.

| [Cloudways](https://www.g2.com/products/cloudways/reviews) | [Hetzner](https://www.g2.com/products/hetzner/reviews) |
| --- | --- |
| 4.7/5 (1,142 reviews) | 4.5/5 (13 reviews) |
| — | — |
| 9.2 | 9.3 |
| 9.2 | 8.6 |
| Customer Support (114 all-time mentions) | Affordable Pricing (2 all-time mentions) |

### How do the pricing models of Cloudways and Hetzner compare?

Cloudways reviewers are less satisfied with pricing than Hetzner reviewers, as reflected in their respective satisfaction scores.

- **Cloudways:** In recent reviews, many cite Cloudways as more expensive than alternatives, with 49 all-time mentions of "Expensive" and 45 for "Pricing Issues."
- **Hetzner:** Reviewers consistently highlight Hetzner's affordability and cost-effectiveness, with "Affordable Pricing" and "Cost Effectiveness" each cited in 2 all-time mentions.
- **Switching Reason:** Several Cloudways reviewers mention switching from shared hosting or other providers due to performance and support, but note higher costs compared to original suppliers.

### What are the best alternatives to Cloudways and Hetzner?

The top three alternatives to Cloudways and Hetzner are Hostinger, SiteGround, and Kinsta.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Cloudways](https://www.g2.com/products/cloudways/reviews) | 4.7/5 (1,142 reviews) | — | Many reviewers cite higher pricing but strong value for performance and support | Customer Support (114 all-time mentions) |
| [Hetzner](https://www.g2.com/products/hetzner/reviews) | 4.5/5 (13 reviews) | — | Consistently praised for affordability and cost-effectiveness | Affordable Pricing (2 all-time mentions) |
| [Hostinger](https://www.g2.com/products/hostinger/reviews) | 4.4/5 (831 reviews) | Small-Business | — | — |
| [SiteGround](https://www.g2.com/products/siteground/reviews) | 4.2/5 (308 reviews) | Small-Business | — | — |
| [Kinsta](https://www.g2.com/products/kinsta/reviews) | 4.8/5 (1,638 reviews) | Small-Business | — | — |

### Which Cloud Web Hosting features should I prioritize when comparing Cloudways and Hetzner?

Buyers comparing Cloudways and Hetzner should prioritize ease of use, support quality, scalability, pricing satisfaction, and reliability.

- **Ease of Use:** Cloudways 9.1 (145 all-time mentions), Hetzner 8.3 (1 all-time mention)
- **Quality of Support:** Cloudways 9.2 (114 all-time mentions), Hetzner 8.6
- **Scalability:** Cloudways (38 all-time mentions), Hetzner (2 all-time mentions)
- **Pricing Satisfaction:** Cloudways (37 all-time mentions for "Affordable", 49 for "Expensive"), Hetzner (2 all-time mentions for "Affordable Pricing")
- **Reliability:** Cloudways (73 all-time mentions), Hetzner (1 all-time mention for "Hosting Quality")

### What are the pros and cons of Cloudways vs Hetzner?

Cloudways' headline strength is customer support, while Hetzner's is affordability and cost-effectiveness.

- **Cloudways strengths:** Customer Support (114 all-time mentions), Ease of Use (145), Easy Setup (91), Reliability (73), Scalability (38), Affordable (37), Performance Speed (51), 24/7 Support (50)
- **Cloudways trade-offs:** Expensive (49), Pricing Issues (45), Poor Customer Support (32)
- **Hetzner strengths:** Affordable Pricing (2), Cost Effectiveness (2), Scalability (2), Fast Hosting (1), Performance (1), Helpful (1)
- **Hetzner trade-offs:** Poor Customer Support (2), Confusing UI (1), Email Issues (1)

### Is Cloudways or Hetzner better for small businesses?

Cloudways is the stronger fit for small businesses, supported by extensive small-business reviewer sentiment and a large review base.

- **Cloudways:** Reviewers frequently highlight ease of use, affordability, and strong support for small business needs, with 145 all-time mentions for "Ease of Use" and 114 for "Customer Support."
- **Hetzner:** Reviewers note affordability and scalability, but small-business sentiment is less prominent in the available data.

### Which Cloud Web Hosting platform has better integrations?

Cloudways is favored for integrations, with reviewers specifically citing WooCommerce support.

- **Cloudways:** WooCommerce is mentioned in recent reviews, with 17 all-time mentions for this integration.
- **Hetzner:** No specific integrations are cited in recent reviews.

### How do Cloudways and Hetzner compare on customer support?

Cloudways outperforms Hetzner on Quality of Support by a margin of 0.6 points (9.2 vs 8.6), a material difference.

- **Cloudways:** Reviewers consistently praise responsive, knowledgeable, and 24/7 support, with 114 all-time mentions for "Customer Support" and 50 for "24/7 Support."
- **Hetzner:** Support is described as quick and helpful in some reviews, but others note variability and occasional frustration, with 2 all-time mentions for "Poor Customer Support."

### Which is easier to implement, Cloudways or Hetzner?

Cloudways and Hetzner are at parity on Ease of Setup, both scoring above 9.2, with reviewers for both products describing straightforward implementation experiences.

- **Cloudways:** Reviewers highlight easy setup, intuitive dashboards, and rapid onboarding, with 91 all-time mentions for "Easy Setup."
- **Hetzner:** Reviewers describe setup as simple and fast, with several noting the ability to spin up servers quickly and manage upgrades with ease.

Alternatives

**Cloudways Alternatives**

 ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger")

[
Hostinger
](/products/hostinger/reviews)

 ![SiteGround](https://images.g2crowd.com/uploads/product/hd_favicon/3ee032a264c3ac1c439355127445926a/siteground.svg "SiteGround")

[
SiteGround
](/products/siteground/reviews)

 ![Kinsta](https://images.g2crowd.com/uploads/product/hd_favicon/051125026de880e298a1d9f375275e28/kinsta.svg "Kinsta")

[
Kinsta
](/products/kinsta/reviews)

 ![Pantheon](https://images.g2crowd.com/uploads/product/hd_favicon/1487565850/pantheon.png "Pantheon")

[
Pantheon
](/products/pantheon/reviews)

**Hetzner Alternatives**

 ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger")

[
Hostinger
](/products/hostinger/reviews)

 ![Google Cloud Storage](https://images.g2crowd.com/uploads/product/hd_favicon/a358e8fa929275ce12c07c821012f33d/google-cloud-storage.svg "Google Cloud Storage")

[
Google Cloud Storage
](/products/google-cloud-storage/reviews)

 ![Akamai Cloud Computing](https://images.g2crowd.com/uploads/product/hd_favicon/88a10113936d5d26cc5455decf5a8817/akamai-cloud-computing.svg "Akamai Cloud Computing")

[
Akamai Cloud Computing
](/products/akamai-cloud-computing/reviews)

 ![Hostwinds](https://images.g2crowd.com/uploads/product/hd_favicon/a5e905bfedcbf0b519f58d7c57b0e348/hostwinds.svg "Hostwinds")

[
Hostwinds
](/products/hostwinds/reviews)