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# CloudTalk vs Toky Comparison - What are their main differences?

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CloudTalkToky[+ Add Product](#)

Pricing

**CloudTalk**
Free Trial

**$19.00** Per User Per Month · Lite

**$29.00** Per User Per Month · Essential

**$49.00** Per User Per Month · Expert

**Contact Vendor for Pricing** · Custom

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**Toky**
Free Trial

**$20** user/month (billed annually) · ENTREPRENEUR

**$30** agent/month (billed annually) · BUSINESS

**Contact Us** for detailed enterprise pricing · ENTERPRISE PLAN

**Pricing Insights**
from reviews

Perceived Cost

**CloudTalk**
$$$$$

**Toky**
$$$$$

Average Discount

**CloudTalk**
8%

**Toky**
Not enough reviews yet

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See it for free

Time to Implement

**CloudTalk** 6 months
Based on 100 responses

**Toky** 6 months
Based on 100 responses

Return on Investment

**CloudTalk** 6 months
Based on 100 responses

**Toky** 6 months
Based on 100 responses

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

 ![Toky](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d8ed2efce7f52d4a251414aa81215ebc/toky.jpg "Toky")

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**Pros & Cons**
from reviews

**CloudTalk**

Ease of Use (358)

Reliability (170)

Call Issues (176)

Connection Issues (81)

**Toky**
Not enough data

Integrations

**CloudTalk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image")

Front

](https://www.g2.com/products/front/reviews)[
View all
](https://www.g2.com/products/cloudtalk/integrations)

**Toky**
Not enough data

Screenshots

**CloudTalk**
 ![CloudTalk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1338394/Brand-Image-10.jpg)

**Toky**
 ![Toky screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/90026/1.jpg)

**Ratings**
from reviews

Meets Requirements

**CloudTalk**

**8.7** /10

Based on 1,705 responses

**Toky**

**7.5** /10

Based on 27 responses

Ease of Use

**CloudTalk**

**9.1** /10

Based on 1,743 responses

**Toky**

**7.7** /10

Based on 28 responses

Ease of Setup

**CloudTalk**

**8.9** /10

Based on 1,351 responses

**Toky**

**8.3** /10

Based on 19 responses

Ease of Admin

**CloudTalk**

**8.8** /10

Based on 704 responses

**Toky**

**8.3** /10

Based on 19 responses

Quality of Support

**CloudTalk**

**8.7** /10

Based on 1,541 responses

**Toky**

**6.9** /10

Based on 26 responses

Has the product been a good partner in doing business?

**CloudTalk**

**8.9** /10

Based on 705 responses

**Toky**

**8.1** /10

Based on 18 responses

Product Direction (% positive)

**CloudTalk**

**8.8** /10

Based on 1,617 responses

**Toky**

**6.5** /10

Based on 27 responses

**Features**
ratings from reviews

Contact Center

**8.4** /10

Based on 1,001 responses

**7.5** /10

Based on 16 responses

VoIP Providers

**7.8** /10

Based on 273 responses

**7.1** /10

Based on 13 responses

Outbound Call Tracking

**8.1** /10

Based on 553 responses

**6.2** /10

Based on 12 responses

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Auto Dialer

**8.1** /10

Based on 282 responses

Not enough data

Contact Center Quality Assurance

**8.9** /10

Based on 111 responses

Not enough data

Contact Center Workforce

**8.7** /10

Based on 142 responses

Not enough data

Call Center Infrastructure (CCI)

**8.5** /10

Based on 264 responses

Not enough data

Speech Analytics

**8.0** /10

Based on 38 responses

Not enough data

Cloud PBX Platforms

**9.3** /10

Based on 35 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
65.2%

Mid-Market(51-1000 emp.)
30.9%

Enterprise(\> 1000 emp.)
4.0%

Small-Business(50 or fewer emp.)
65.2%

Mid-Market(51-1000 emp.)
30.9%

Enterprise(\> 1000 emp.)
4.0%

Small-Business(50 or fewer emp.)
74.2%

Mid-Market(51-1000 emp.)
25.8%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
74.2%

Mid-Market(51-1000 emp.)
25.8%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")](https://www.g2.com/products/cloudtalk/reviews)
CloudTalk

Computer Software
10.0%

Information Technology and Services
8.9%

Marketing and Advertising
7.0%

Financial Services
5.0%

Education Management
4.0%

Other
65.1%

[![Toky](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d8ed2efce7f52d4a251414aa81215ebc/toky.jpg "Toky")](https://www.g2.com/products/toky/reviews)
Toky

Computer Software
19.4%

Telecommunications
6.5%

Internet
6.5%

Insurance
6.5%

Information Technology and Services
6.5%

Other
54.8%

Alternatives

**CloudTalk Alternatives**

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

**Toky Alternatives**

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")

[
Kixie PowerCall & SMS
](/products/kixie-powercall-sms/reviews)

 ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")

[
Dialpad Connect
](/products/dialpad-connect/reviews)