Compare CloudTalk and Super Receptionist
Featured Products
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Mid-Market (78.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
₹0 per month
CloudTalk
Star Rating
(1,759)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plans
Super Receptionist
Star Rating
(19)4.4 out of 5
Market Segments
Mid-Market (78.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
₹0 per month
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CloudTalk excels in user experience, with many praising its intuitive interface and quick onboarding process. Users appreciate how clean and easy the platform is, making it a breeze for agents to get started.
- According to verified reviews, Super Receptionist stands out for its robust integration capabilities, particularly with HubSpot. Users highlight its feature-rich environment, which is beneficial for call centers and customer success teams.
- Users say that CloudTalk offers excellent visibility into call activity and performance through its dashboard, which is often noted as a significant advantage over traditional call center systems. This feature helps teams track metrics effectively.
- Reviewers mention that Super Receptionist provides seamless connectivity and features like call recording and bulk SMS, which enhance communication efficiency. Users find these tools particularly useful for tracking call metrics.
- G2 reviewers highlight that while Super Receptionist has a higher score in ease of use and setup, CloudTalk's overall satisfaction is bolstered by its quality of support, which users rate highly, indicating a reliable assistance system when issues arise.
- According to recent feedback, CloudTalk's ability to track emotions during calls is a unique feature that adds value, helping teams understand customer sentiments better, while Super Receptionist is noted for its flexibility in catering to specific business needs.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Super Receptionist
FREE FOR LIFE
₹0
per month
- User Included (1)
- Free Usage(*20 Min Out.+ 400 Min Inc)
- Programmable Extensions
Free Trial
CloudTalk
Free Trial is available
Super Receptionist
No trial information availableRatings
Meets Requirements
8.7
1,517
9.1
13
Ease of Use
9.1
1,547
9.2
13
Ease of Setup
8.9
1,157
8.9
12
Ease of Admin
8.9
633
9.0
12
Quality of Support
8.8
1,379
7.7
13
Has the product been a good partner in doing business?
8.9
634
8.6
12
Product Direction (% positive)
8.8
1,466
6.1
12
Features by Category
Dialing Options
8.6
233
|
Verified
Not enough data
8.5
225
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
205
|
Verified
Not enough data
8.2
211
|
Verified
Not enough data
8.9
240
|
Verified
Not enough data
Automation
8.3
202
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
8.2
199
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
21
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Quality Assurance
9.1
80
Not enough data
9.0
77
Not enough data
9.0
82
Not enough data
Engagement
8.7
78
Not enough data
9.2
90
Not enough data
8.7
77
Not enough data
Performance
9.0
81
Not enough data
9.1
82
Not enough data
Generative AI
8.6
22
Not enough data
8.5
33
Not enough data
Channels
9.0
715
|
Verified
9.2
6
7.8
506
7.0
5
7.6
489
7.0
5
7.9
532
|
Verified
8.3
6
7.8
489
8.0
5
Generative AI
7.6
280
Not enough data
Functions
8.5
575
|
Verified
9.3
9
8.4
571
|
Verified
8.5
9
8.6
566
|
Verified
8.3
7
8.2
518
8.3
5
8.2
523
|
Verified
8.0
5
8.5
523
|
Verified
9.2
6
8.4
537
|
Verified
9.3
5
8.4
527
|
Verified
8.3
6
Agentic AI - Contact Center
7.8
143
Not enough data
8.4
168
Not enough data
8.2
144
Not enough data
8.1
141
Not enough data
Administrative
8.5
589
|
Verified
8.8
8
8.8
593
|
Verified
8.3
8
8.7
647
|
Verified
8.1
9
8.8
593
|
Verified
8.3
6
8.3
515
|
Verified
9.3
5
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
229
Not enough data
8.1
225
Not enough data
8.5
235
Not enough data
8.2
236
Not enough data
8.1
223
Not enough data
8.2
225
Not enough data
Generative AI
7.4
105
Not enough data
Workforce Management
8.8
232
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Not enough data
Administrative
9.0
238
Not enough data
8.7
240
Not enough data
Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.0
36
Not enough data
Basic Communication - Cloud PBX
9.4
28
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
27
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
Platform Basics - VoIP Providers
8.3
23
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
8.4
29
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Basic Communication
9.0
240
|
Verified
Not enough data
6.5
137
Not enough data
7.1
157
|
Verified
Not enough data
6.3
129
Not enough data
7.3
146
|
Verified
Not enough data
8.0
160
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Not enough data
Access
8.0
155
Not enough data
8.0
171
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
Advanced Features
7.6
160
|
Verified
Not enough data
7.6
152
|
Verified
Not enough data
8.9
210
|
Verified
Not enough data
Agentic AI - Outbound Call Tracking
7.4
88
Not enough data
7.4
88
Not enough data
Calling
9.0
479
Not enough data
8.1
398
Not enough data
8.5
427
Not enough data
8.8
451
Not enough data
8.3
105
Not enough data
Contacts
8.1
417
Not enough data
8.0
391
Not enough data
8.2
403
Not enough data
Insights
8.4
423
Not enough data
8.4
407
Not enough data
8.3
382
Not enough data
7.2
344
Not enough data
7.5
350
Not enough data
8.0
95
Not enough data
Categories
Categories
Shared Categories
CloudTalk and Super Receptionist are categorized as Contact Center
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, VoIP Providers, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center Quality Assurance, and Cloud PBX Platforms
Super Receptionist is categorized as Video Communications
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Super Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.3%
Information Technology and Services
9.3%
Marketing and Advertising
6.1%
Financial Services
5.0%
Education Management
4.4%
Other
64.9%
Information Technology and Services
26.3%
Telecommunications
10.5%
Health, Wellness and Fitness
10.5%
Education Management
10.5%
Semiconductors
5.3%
Other
36.8%
Alternatives
Discussions
What is CloudTalk used for?
4 Comments
CD
Make phone calls from a digital platform. Generally used for companies that use Call Centers.Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
What are the top features of SuperReceptionist?
2 Comments
Official Response from Super Receptionist
SuperReceptionist features everything you ever wanted in a business phone.
Knowlarity's flagship product offers a host of features that make call-handling a...Read more
What is SuperReceptionist?
1 Comment
Official Response from Super Receptionist
SuperReceptionist is your plug-and-play virtual call center.
Knowlarity's flagship product is a virtual receptionist service hosted on the cloud that...Read more
