# CloudTalk vs PhoneBurner Comparison - What are their main differences?

At a Glance

Star Rating

**CloudTalk** [

4.4/5(1,852)

](https://www.g2.com/products/cloudtalk/reviews#reviews)

**PhoneBurner** [

4.7/5(289)

](https://www.g2.com/products/phoneburner/reviews#reviews)

Market Segments

**CloudTalk**
Small-Business (64.2% of reviews)

**PhoneBurner**
Small-Business (80.1% of reviews)

Pros & Cons

**CloudTalk**
[
Ease of Use (328)
](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1761312&qs=pros-and-cons#reviews)[
Reliability (160)
](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1760221&qs=pros-and-cons#reviews)[
Call Issues (159)
](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1764280&qs=pros-and-cons#reviews)[
Connection Issues (77)
](https://www.g2.com/products/cloudtalk/reviews?filters%5Bsentiment_snippet%5D=1765929&qs=pros-and-cons#reviews)

**PhoneBurner**
[
Time-saving (25)
](https://www.g2.com/products/phoneburner/reviews?filters%5Bsentiment_snippet%5D=1468588&qs=pros-and-cons#reviews)[
Ease of Use (21)
](https://www.g2.com/products/phoneburner/reviews?filters%5Bsentiment_snippet%5D=1469215&qs=pros-and-cons#reviews)[
Call Issues (5)
](https://www.g2.com/products/phoneburner/reviews?filters%5Bsentiment_snippet%5D=1468881&qs=pros-and-cons#reviews)[
Expensive (5)
](https://www.g2.com/products/phoneburner/reviews?filters%5Bsentiment_snippet%5D=1469159&qs=pros-and-cons#reviews)

Entry-Level Pricing

**CloudTalk**
 **$25.00** 1 User Per Year

**PhoneBurner**
 **Free Trial** Per Month

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that PhoneBurner excels in user support, with many users praising the **knowledgeable support team** and the ease of initial setup. One user highlighted how the onboarding process was quick and intuitive, allowing them to start dialing in no time.
- **Users say** that CloudTalk offers a more affordable solution compared to other VoIP systems, making it a popular choice for small businesses. Reviewers appreciate the **streamlined workflow** and features like tagging and automated call handling, which help maintain organization during high-volume outbound sessions.
- **According to verified reviews** , PhoneBurner stands out for its **ease of use** , with users noting that the platform is logical and straightforward. This user-friendly design allows teams to quickly adapt and utilize the system effectively, enhancing productivity.
- **Reviewers mention** that while CloudTalk has a solid feature set, some users find it less intuitive than PhoneBurner, particularly when it comes to **campaign creation**. However, they do appreciate the **automatic dialer** and the ability to record calls, which adds value to their outbound efforts.
- **G2 reviewers highlight** that PhoneBurner integrates well with CRMs, making it a great choice for teams looking to streamline their dialing processes. Users have noted how this integration enhances their overall experience, allowing for a more cohesive workflow.
- **Users report** that CloudTalk's support is generally good, but some have experienced challenges with **setup and configuration**. Despite this, many find the platform reliable and appreciate the **robust reporting features** that help track campaign performance effectively.

Pricing

Entry-Level Pricing

**CloudTalk**

CloudTalk

Starter

$25.00

1 User Per Year

Get all the essentials to set up a professional phone system.

- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Local numbers in 160+ countries
- Desktop apps (Windows, Mac, Linux) + Mobile apps (iOS & Android)

[Browse all 4 pricing plans](/products/cloudtalk/pricing)

**PhoneBurner**

PhoneBurner

Free Trial

Free Trial

Per Month

Truly free trial, no credit card needed:

- Full-featured free trial

[Browse all 2 pricing plans](/products/phoneburner/pricing)

Free Trial

**CloudTalk**

CloudTalk

Free Trial is available

**PhoneBurner**

PhoneBurner

Free Trial is available

Ratings

Meets Requirements

8.7

1,603

9.4

241

Ease of Use

9.1

1,638

9.3

244

Ease of Setup

8.9

1,247

9.1

140

Ease of Admin

8.9

641

9.2

93

Quality of Support

8.7

1,449

9.6

242

Has the product been a good partner in doing business?

8.8

642

9.6

89

Product Direction (% positive)

8.8

1,536

9.4

228

Features by Category

Auto Dialer[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

8.1

278

8.5

184

Dialing Options

Preview Dialing

8.6

234

|

Verified

9.3(won by 0.7)

162

|

Verified

Progressive Dialing

8.5

226

|

Verified

9.3(won by 0.8)

146

|

Verified

Predictive Dialing

Feature Not Available

7.1(won by default)

7

Agent Tools

Whisper Coaching 

8.1

206

|

Verified

8.2(won by 0.1)

92

Callback Scheduling 

8.2

213

|

Verified

8.9(won by 0.7)

136

|

Verified

Call Recording 

8.9

243

|

Verified

9.3(won by 0.4)

138

|

Verified

Real-Time Data

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Call Scheduling

Not enough data

Not enough data

Automation

Interactive Voice Response (IVR)

8.3(won by 0.1)

199

|

Verified

8.2

96

|

Verified

Call Scrubbing

8.2

200

|

Verified

8.8(won by 0.6)

118

Voice Activity Detection

8.3(won by default)

203

|

Verified

Feature Not Available

Agentic AI - Auto Dialer

Autonomous Task Execution

6.9

20

7.5(won by 0.6)

8

Cross-system Integration

7.8

21

8.8(won by 1.0)

13

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

AI Capabilities - Auto Dialer

Call Prioritization and List Optimization

7.9

19

8.6(won by 0.7)

6

Compliance Monitoring

8.1

18

9.8(won by 1.7)

7

Speech Analytics and Sentiment Analysis

7.6(won by 0.9)

19

6.7

6

Call Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Power Dialer

Not enough data

Not enough data

Preview Dialer

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Integrations Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Automatic Outbound Dialer

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Campaign Specific Caller ID

Not enough data

Not enough data

List Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.1

535

9.2

147

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

7.4

88

8.9(won by 1.5)

6

Natural Language Interaction

7.4

88

8.9(won by 1.5)

6

Calling

Record Calls

9.0

487

9.1(won by 0.1)

116

Generate Location

8.1

401

8.8(won by 0.7)

102

Call Types

8.5

431

9.2(won by 0.7)

116

Click-to-Call

8.8

456

9.4(won by 0.6)

95

Auto Dialer

8.2

107

9.5(won by 1.3)

10

Contacts

Personalization

8.1

418

9.4(won by 1.3)

127

Information Locater

8.0

391

9.1(won by 1.1)

118

Record Prospect Data

8.2

403

9.2(won by 1.0)

118

Contact Management

Not enough data

Not enough data

Insights

Notes

8.5

426

9.4(won by 0.9)

131

Daily Summary

8.4

408

9.5(won by 1.1)

132

Automated Voicemails

8.3

382

9.6(won by 1.3)

130

Automated Emails

7.2

344

9.1(won by 1.9)

122

Sorts Prospects

7.5

350

9.1(won by 1.6)

123

Automated Note Taking

8.0

97

8.6(won by 0.6)

6

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Center Quality Assurance[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

8.9

110

Not enough data

Quality Assurance

Evaluation

9.1(won by default)

80

Not enough data

Calibration

9.0(won by default)

77

Not enough data

Reports

9.0(won by default)

82

Not enough data

Engagement

Feedback

8.7(won by default)

78

Not enough data

Dashboards

9.2(won by default)

90

Not enough data

Training

8.7(won by default)

77

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance

Third-Party Integrations

9.0(won by default)

81

Not enough data

Compliance

9.1(won by default)

82

Not enough data

Generative AI

AI Text Generation

8.6(won by default)

22

Not enough data

AI Text Summarization

8.5(won by default)

33

Not enough data

Call Routing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Customer Journey Mapping

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Quality Management

Not enough data

Not enough data

Customer Surveys

Not enough data

Not enough data

Agent Interface

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Leaderboards

Not enough data

Not enough data

Employee Reward Programs

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Screen Recording

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Contact Center[Hide 68 FeaturesShow 68 Features](javascript:void(0);)

8.3

909

Not enough data

Channels

Voice

9.0(won by default)

780

|

Verified

Not enough data

Social

7.8(won by default)

506

Not enough data

Live Chat

7.6(won by default)

489

Not enough data

Mobile SMS

7.8(won by default)

539

|

Verified

Not enough data

Email

7.8(won by default)

490

Not enough data

Generative AI

AI Text-to-Speech

7.6(won by default)

280

Not enough data

Generative AI

Not enough data

Not enough data

Functions

Call Routing

8.5(won by default)

581

|

Verified

Not enough data

Session Queuing

8.4(won by default)

572

|

Verified

Not enough data

Concurrent Calling

8.6(won by default)

572

|

Verified

Not enough data

Speech Analytics

8.2(won by default)

524

Not enough data

Auto Dialer

8.3(won by default)

533

|

Verified

Not enough data

IVR

8.5(won by default)

524

|

Verified

Not enough data

Inbound Screen Pop

8.4(won by default)

537

|

Verified

Not enough data

Persistent Data

8.4(won by default)

527

|

Verified

Not enough data

Predictive Dialer

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - Contact Center

Autonomous Task Execution

7.8(won by default)

143

Not enough data

Cross-system Integration

8.5(won by default)

187

Not enough data

Natural Language Interaction

8.2(won by default)

144

Not enough data

Proactive Assistance

8.1(won by default)

141

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Administrative

Session Summary Notes

8.5(won by default)

598

|

Verified

Not enough data

Administrator Access

8.8(won by default)

597

|

Verified

Not enough data

Reporting & Dashboards

8.7(won by default)

664

|

Verified

Not enough data

Session Recording

8.8(won by default)

600

|

Verified

Not enough data

Agent Scheduling and Assignment

8.3(won by default)

515

|

Verified

Not enough data

Callback Scheduling

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Quality Management

Not enough data

Not enough data

Agent Interface

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Contact Center Workforce[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

8.7

142

Not enough data

Workforce Management

Agent Availability

8.7(won by default)

110

|

Verified

Not enough data

Skills Management

8.7(won by default)

104

|

Verified

Not enough data

Shift Scheduling

8.6(won by default)

95

|

Verified

Not enough data

Agent Self-Service

8.7(won by default)

100

|

Verified

Not enough data

Mobile Access

8.7(won by default)

106

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Time Off Management

Not enough data

Not enough data

Administration

Automation

8.8(won by default)

116

|

Verified

Not enough data

Productivity Analysis

8.9(won by default)

113

|

Verified

Not enough data

Dashboards

8.8(won by default)

118

|

Verified

Not enough data

Labor Forecasting

8.5(won by default)

107

|

Verified

Not enough data

Intraday Management

8.7(won by default)

100

|

Verified

Not enough data

Quality Management

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Leave Tracking

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

For Call Centers

Not enough data

Not enough data

Employee Time Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Skills Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Variable Workforce

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Online Time Clock

Not enough data

Not enough data

Agent Interface

Not enough data

Not enough data

Call Center Infrastructure (CCI)[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

8.5

263

Not enough data

Platform

Omnichannel

7.8(won by default)

211

Not enough data

Mobile Access

8.3(won by default)

229

Not enough data

Queue Management

8.1(won by default)

225

Not enough data

Call Routing

8.5(won by default)

235

Not enough data

Call Back

8.2(won by default)

236

Not enough data

IVR

8.1(won by default)

224

Not enough data

Automatic Call Distribution

8.2(won by default)

225

Not enough data

Call Transfer

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Generative AI

AI Text-to-Speech

7.4(won by default)

105

Not enough data

Generative AI

Not enough data

Not enough data

Workforce Management

Call Monitoring

8.8(won by default)

232

Not enough data

Performance Evaluation

8.7(won by default)

230

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Call Center Infrastructure (CCI)

Autonomous Task Execution

8.6(won by default)

20

Not enough data

Cross-system Integration

9.0(won by default)

21

Not enough data

Natural Language Interaction

9.2(won by default)

19

Not enough data

Proactive Assistance

8.7(won by default)

19

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Administrative

Call Recording

9.0(won by default)

238

Not enough data

Reporting & Dashboards

8.7(won by default)

240

Not enough data

Call Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Additional Functionality

Chat/Messaging

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Phone Key Input

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Voice Customization

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Pre-recorded Messages

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Multiple Scripts

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Speech Analytics[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

8.0

38

Not enough data

Generative AI

AI Text Summarization

8.0(won by default)

37

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Live Chat

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Scheduled Recording

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Recording

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Audio Capture

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Self-Service Search

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Request Assignment

Not enough data

Not enough data

Speech-to-Text Analysis

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Customer Service Analytics

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Cloud PBX Platforms[Hide 46 FeaturesShow 46 Features](javascript:void(0);)

9.4

32

Not enough data

Basic Communication - Cloud PBX

Call Management

9.4(won by default)

29

Not enough data

Communication Management

9.6(won by default)

26

Not enough data

Scalability

9.7(won by default)

27

Not enough data

Integrations

9.3(won by default)

27

Not enough data

Mobile Accessibility

9.2(won by default)

27

Not enough data

Accessibility

9.6(won by default)

24

Not enough data

Contact Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Advanced Features - Cloud PBX

Security and Compliance

9.5(won by default)

25

Not enough data

Analytics and Reporting

9.4(won by default)

28

Not enough data

Support and Reliability

9.4(won by default)

26

Not enough data

Automated attendant

8.5(won by default)

25

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Additional Functionality

Virtual Extensions

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

For Cloud Phone Systems

Not enough data

Not enough data

Ring Groups

Not enough data

Not enough data

VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

7.8

260

Not enough data

Platform Basics - VoIP Providers

PBX systems, VoIP Softphone

8.3(won by default)

23

Not enough data

Call Management

8.8(won by default)

25

Not enough data

Network monitoring

8.3(won by default)

23

Not enough data

Integrations

8.5(won by default)

30

Not enough data

Virtual PBX

7.7(won by default)

22

Not enough data

SIP trunking services

7.4(won by default)

22

Not enough data

Contact Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Center Integration

Not enough data

Not enough data

Basic Communication

Phone Calls

9.0(won by default)

246

|

Verified

Not enough data

Video Calls

6.5(won by default)

138

Not enough data

Instant Messaging

7.1(won by default)

159

|

Verified

Not enough data

Screen Sharing

6.3(won by default)

130

Not enough data

Conference Calls

7.3(won by default)

148

|

Verified

Not enough data

Desk-to-Desk Calls

8.0(won by default)

161

|

Verified

Not enough data

SMS Messaging

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

Agentic AI - VoIP Providers

Autonomous Task Execution

6.8(won by default)

15

Not enough data

Cross-system Integration

7.7(won by default)

14

Not enough data

Adaptive Learning

7.0(won by default)

14

Not enough data

Proactive Assistance

7.5(won by default)

14

Not enough data

Access

Software Pairing

8.0(won by default)

156

Not enough data

Browser Extension

8.1(won by default)

173

|

Verified

Not enough data

Individual Download

8.3(won by default)

179

|

Verified

Not enough data

Advanced Features

Hold Music

7.6(won by default)

161

|

Verified

Not enough data

Automated Attendants

7.6(won by default)

154

|

Verified

Not enough data

VOiP Number

8.9(won by default)

212

|

Verified

Not enough data

Additional Functionality

Live Chat

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Virtual Call Center

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

IVR

Not enough data

Not enough data

API

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Call Conferencing

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Caller Profiles

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

VoIP Connection

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

VoIP

Not enough data

Not enough data

Call Queues

Not enough data

Not enough data

Call Screening

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Online Voice Transmission

Not enough data

Not enough data

Unified Communications

Not enough data

Not enough data

Voicemail Transcription

Not enough data

Not enough data

Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

9.1

61

Agentic AI - Email Tracking

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Analytics

Link Activity

Not enough data

8.8(won by default)

41

Attachment Activity

Not enough data

9.0(won by default)

40

Open Rates

Not enough data

Feature Not Available

Customizations

Email Platform Integration

Not enough data

9.4(won by default)

47

Email Scheduling

Not enough data

9.0(won by default)

28

Templates

Not enough data

9.5(won by default)

51

Third-Party Integrations

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Feature Not Available

Email Categorization

Not enough data

Feature Not Available

Generative AI

Generative AI

Not enough data

Not enough data

AI Text Generation

Not enough data

Feature Not Available

Additional Functionality

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mailing List Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Salesforce AppExchange Apps[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Salesforce AppExchange Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Call Reporting

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Whispering

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Manual Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

AI Summarization

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Blended Call Center

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

## CloudTalk vs PhoneBurner FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between PhoneBurner vs CloudTalk?

PhoneBurner stands out for its higher reviewer satisfaction scores and stronger support sentiment, while CloudTalk is noted for its flexibility and international capabilities.

| [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) |
| --- | --- |
| 4.7/5 (289 reviews) | 4.4/5 (1851 reviews) |
| Small-Business | Small-Business |
| 9.1 | 8.9 |
| 9.6 | 8.7 |
| Time-saving (33 all-time mentions) | Flexibility and international numbers (recent reviews) |

### How do the pricing models of PhoneBurner and CloudTalk compare?

PhoneBurner is rated higher for value, with a stronger Price/Cost satisfaction score than CloudTalk.

- **PhoneBurner:** Reviewers describe the price as reasonable for the service, though some mention it is expensive per seat.
- **CloudTalk:** Recent reviews note that advanced features can get expensive for smaller teams, and add-on costs are a concern.
- **Switching reasons:** Reviewers cite PhoneBurner's time-saving features and support as reasons for choosing it over alternatives.

### What are the best alternatives to PhoneBurner and CloudTalk?

The top 3 alternatives to PhoneBurner and CloudTalk are JustCall, Orum, and Kixie PowerCall & SMS.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) | 4.7/5 (289 reviews) | Small-Business | Price is reasonable for the service, but some find it expensive per seat | Time-saving (33 all-time mentions) |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | Advanced features can get expensive for smaller teams | Flexibility and international numbers (recent reviews) |
| [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394 reviews) | Small-Business | — | — |
| [Orum](https://www.g2.com/products/orum/reviews) | 4.6/5 (1096 reviews) | Mid-Market | — | — |
| [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) | 4.8/5 (866 reviews) | Small-Business | — | — |

### Which Auto Dialer features should I prioritize when comparing PhoneBurner and CloudTalk?

Buyers comparing PhoneBurner and CloudTalk should prioritize ease of setup, quality of support, CRM integration, and international calling capabilities.

- **Ease of Setup:** PhoneBurner scores 9.1, CloudTalk 8.9.
- **Quality of Support:** PhoneBurner scores 9.6, CloudTalk 8.7.
- **CRM Integration:** PhoneBurner has 12 all-time mentions, CloudTalk integrates with Pipedrive (73 all-time mentions) and Outreach (29 all-time mentions).
- **International Calling:** CloudTalk is frequently cited for its flexibility with international numbers in recent reviews.

### What are the pros and cons of PhoneBurner vs CloudTalk?

PhoneBurner's headline strength is time-saving and ease of use, while CloudTalk's is flexibility and international number support.

- **PhoneBurner strengths:** Time-saving (33 all-time mentions), ease of use (30), customer support (18), efficiency (18), CRM integration (12), easy setup (13), power dialer (10).
- **PhoneBurner trade-offs:** Expensive (8 all-time mentions), dialer limitations (8), missing features (7).
- **CloudTalk strengths:** Flexibility with scaling users, international number availability, and AI voice agent support (recent reviews).
- **CloudTalk trade-offs:** Advanced features can be expensive for small teams, support can be inconsistent, and onboarding may be slow (recent reviews).

### Is PhoneBurner or CloudTalk better for small businesses?

PhoneBurner is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **PhoneBurner:** Small-Business segment; reviewers highlight ease of setup, time-saving, and strong support for small teams.
- **CloudTalk:** Small-Business segment; reviewers note flexibility and international capabilities, but mention onboarding and support challenges for smaller teams.

### Which Auto Dialer platform has better integrations?

CloudTalk is favored for integrations, with more reviewer-cited integration mentions than PhoneBurner.

- **PhoneBurner:** Integrates with Outreach (13 all-time mentions) and Zoho CRM (2 all-time mentions).
- **CloudTalk:** Integrates with Pipedrive (73 all-time mentions) and Outreach (29 all-time mentions).

### How do PhoneBurner and CloudTalk compare on customer support?

PhoneBurner leads CloudTalk in Quality of Support by a material margin, with a 0.9-point advantage (9.6 vs 8.7).

- **PhoneBurner:** Reviewers consistently praise responsive and knowledgeable support, with 18 all-time mentions for customer support and frequent positive onboarding experiences.
- **CloudTalk:** Support is described as quick and helpful in some recent reviews, but others note inconsistent experiences and reliance on AI chatbots.

### Which is easier to implement, PhoneBurner or CloudTalk?

PhoneBurner and CloudTalk score within 0.2 points on Ease of Setup (9.1 vs 8.9), indicating near-parity for implementation.

- **PhoneBurner:** Reviewers highlight easy onboarding, fast setup, and logical workflows, with 13 all-time mentions for easy setup.
- **CloudTalk:** Reviewers describe setup as straightforward and quick, though some mention onboarding can be slow or complicated for larger teams.

### Which product has better Email?

PhoneBurner is stronger on Email, with more reviewer-cited mentions and workflow integration.

- **PhoneBurner:** Email is cited as a key feature in recent reviews, with one-click solutions for sending emails and scheduling meetings, and automated emails based on call dispositions.
- **CloudTalk:** Email is not highlighted as a core feature in recent reviews, and no all-time mention counts are supplied.

Reviews

Reviewers' Company Size

[![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")](https://www.g2.com/products/cloudtalk/reviews)

CloudTalk

Small-Business(50 or fewer emp.)

64.2%

Mid-Market(51-1000 emp.)

31.7%

Enterprise(\> 1000 emp.)

4.1%

[![PhoneBurner](https://images.g2crowd.com/uploads/product/hd_favicon/95e16749d03aba30618cc6c162f1f03a/phoneburner.svg "PhoneBurner")](https://www.g2.com/products/phoneburner/reviews)

PhoneBurner

Small-Business(50 or fewer emp.)

80.1%

Mid-Market(51-1000 emp.)

16.3%

Enterprise(\> 1000 emp.)

3.5%

Small-Business

(50 or fewer emp.)

64.2%

80.1%

Mid-Market

(51-1000 emp.)

31.7%

16.3%

Enterprise

(\> 1000 emp.)

4.1%

3.5%

Reviewers' Industry

[![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")](https://www.g2.com/products/cloudtalk/reviews)
CloudTalk

Computer Software

10.3%

Information Technology and Services

9.2%

Marketing and Advertising

6.7%

Financial Services

4.9%

Education Management

4.3%

Other

64.6%

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PhoneBurner

Financial Services

15.6%

Insurance

15.3%

Real Estate

9.8%

Marketing and Advertising

8.0%

Information Technology and Services

6.2%

Other

45.1%

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