Compare CloudTalk and NUACOM 
Featured Products
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Small-Business (92.8% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
Starting at $19.00 1 User per Month (billed annually)
CloudTalk
Star Rating
(1,745)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansNUACOM
Star Rating
(264)4.8 out of 5
Market Segments
Small-Business (92.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $19.00 1 User per Month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NUACOM excels in customer support, with users highlighting the smooth setup process and efficient service. One user mentioned, "The efficiency and customer service, everything went smooth from the contact to the setup," indicating a strong commitment to user satisfaction.
- Users say that CloudTalk offers a more intuitive and user-friendly platform, with a clean interface that allows for quick onboarding. Reviewers appreciate features like call emotion tracking and a dashboard that provides clear visibility into call activity, making it easier for agents to manage their tasks effectively.
- According to verified reviews, NUACOM stands out for its ease of setup and transfer from previous providers, with users noting that the onboarding process was "very easy." This can be particularly beneficial for small businesses looking to minimize downtime during transitions.
- Reviewers mention that while CloudTalk has a broader feature set, including advanced call routing and IVR capabilities, some users feel that it may not be as customizable as NUACOM for specific workflows. This could be a consideration for businesses with unique operational needs.
- Users highlight that NUACOM's focus on small businesses is evident in its tailored features and pricing, which many find straightforward and easy to understand. This focus can make it a more appealing option for startups and smaller teams.
- G2 reviewers indicate that CloudTalk's performance analytics and reporting features are robust, providing valuable insights into call metrics. Users have noted that these tools help in evaluating agent performance and improving overall call center efficiency, which is crucial for scaling operations.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
NUACOM
Unlimited
Starting at $19.00
1 User per Month (billed annually)
- Unlimited mobile & landline calls to 30+ countries
- Free local number
- Desktop & Mobile App access
Free Trial
CloudTalk
Free Trial is available
NUACOM
No trial information availableRatings
Meets Requirements
8.7
1,505
9.5
246
Ease of Use
9.1
1,534
9.4
252
Ease of Setup
8.9
1,144
9.3
234
Ease of Admin
8.9
633
9.3
151
Quality of Support
8.8
1,367
9.7
245
Has the product been a good partner in doing business?
8.9
634
9.5
146
Product Direction (% positive)
8.8
1,456
9.5
256
Features by Category
Dialing Options
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
238
|
Verified
Not enough data
Automation
8.3
201
|
Verified
Not enough data
8.3
197
|
Verified
Not enough data
8.2
198
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
21
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Not enough data
Engagement
8.7
77
Not enough data
9.2
89
Not enough data
8.7
76
Not enough data
Performance
9.0
80
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
9.0
707
|
Verified
Not enough data
7.8
506
Not enough data
7.6
489
Not enough data
7.9
531
|
Verified
Not enough data
7.8
489
Not enough data
Generative AI
7.6
280
Not enough data
Functions
8.5
575
|
Verified
Not enough data
8.4
572
|
Verified
Not enough data
8.6
565
|
Verified
Not enough data
8.2
517
Not enough data
8.2
523
|
Verified
Not enough data
8.5
523
|
Verified
Not enough data
8.4
534
|
Verified
Not enough data
8.4
526
|
Verified
Not enough data
Agentic AI - Contact Center
7.8
143
Not enough data
8.4
164
Not enough data
8.2
143
Not enough data
8.1
141
Not enough data
Administrative
8.5
587
|
Verified
Not enough data
8.8
591
|
Verified
Not enough data
8.7
642
|
Verified
Not enough data
8.8
593
|
Verified
Not enough data
8.3
515
|
Verified
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Platform
7.8
210
7.6
38
8.3
227
8.3
39
8.1
224
8.6
38
8.5
234
8.8
37
8.2
235
8.6
35
8.1
222
9.0
38
8.2
224
8.9
35
Generative AI
7.4
105
7.4
35
Workforce Management
8.8
231
8.8
35
8.6
229
8.4
34
Call Center Infrastructure (CCI)
8.6
20
7.4
7
9.0
20
7.6
7
9.2
19
7.6
7
8.7
19
7.9
7
Administrative
9.0
237
8.3
34
8.7
239
8.6
34
Generative AI
8.0
36
8.1
7
Basic Communication - Cloud PBX
9.4
28
8.3
9
9.6
26
8.5
9
9.7
26
8.3
9
9.3
26
8.3
9
9.2
26
8.3
9
9.6
24
8.3
9
Advanced Features - Cloud PBX
9.5
25
8.0
9
9.4
28
8.1
9
9.4
26
8.9
9
8.5
25
8.1
7
Platform Basics - VoIP Providers
8.3
23
9.0
29
8.7
23
9.0
33
8.3
23
8.7
29
8.4
28
8.8
31
7.7
22
8.3
26
7.4
22
8.4
26
Basic Communication
9.0
239
|
Verified
9.5
187
6.5
137
7.5
131
7.1
157
|
Verified
7.5
128
6.3
129
7.1
122
7.3
146
|
Verified
8.3
130
8.0
160
|
Verified
9.1
150
Agentic AI - VoIP Providers
6.8
15
8.3
22
7.7
14
8.2
21
7.0
14
8.0
21
7.5
14
8.4
20
Access
8.0
155
8.1
126
8.0
170
|
Verified
8.1
128
8.3
178
|
Verified
8.7
128
Advanced Features
7.6
160
|
Verified
8.6
139
7.6
152
|
Verified
8.3
140
8.9
210
|
Verified
9.1
147
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.4
88
6.7
6
7.4
88
6.7
6
Calling
9.0
478
9.2
20
8.1
398
8.9
18
8.5
427
8.8
18
8.8
451
9.0
15
8.3
105
8.6
6
Contacts
8.1
417
9.0
17
8.0
391
8.9
17
8.2
403
9.1
16
Insights
8.4
422
9.0
17
8.4
407
8.5
17
8.3
382
8.4
17
7.2
344
7.6
16
7.5
350
8.4
16
8.0
95
9.2
6
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CloudTalk and NUACOM are categorized as Speech Analytics, Outbound Call Tracking, VoIP Providers, Call Center Infrastructure (CCI), Contact Center, and Cloud PBX Platforms
Unique Categories
CloudTalk is categorized as Auto Dialer, Contact Center Workforce, and Contact Center Quality Assurance
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NUACOM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
9.3%
Marketing and Advertising
6.1%
Financial Services
5.1%
Education Management
4.4%
Other
65.0%
Leisure, Travel & Tourism
4.9%
Computer Software
4.6%
Construction
4.2%
Marketing and Advertising
4.2%
Staffing and Recruiting
4.2%
Other
77.9%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
NUACOM has no discussions with answers
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