# CloudTalk vs HubSpot Sales Hub Comparison --- ## AI Generated Summary - **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive database management system, allowing users to create and manage clients, companies, and deals while analyzing metrics effectively. This feature, combined with its intuitive UI, makes it a favorite among small businesses looking for robust performance. - **Users say** that CloudTalk stands out for its user-friendly call routing technology and the ability to issue different phone numbers, which is particularly beneficial for teams needing to mask numbers. This simplicity in everyday calling helps keep operations organized and efficient. - **Reviewers mention** that HubSpot Sales Hub's AI assistant is a significant asset, providing valuable insights that enhance workflow. This feature has been highlighted as a game-changer for users looking to streamline their sales processes and improve productivity. - **According to verified reviews** , CloudTalk is praised for its seamless CRM integration and low latency, which contribute to a smooth calling experience. Users appreciate how quickly they can onboard and start using the platform, making it an attractive option for teams needing a fast setup. - **G2 reviewers highlight** that while both products have similar star ratings, HubSpot Sales Hub's higher G2 Score reflects greater overall user satisfaction, particularly in areas like ease of use and setup. Users have noted that the ability to create custom dashboards and share them with teams adds significant value. - **Users report** that CloudTalk's focus on clear call quality and intuitive design makes it accessible for non-technical users, which is a strong point for teams with varying levels of tech expertise. However, some users feel that HubSpot's more extensive feature set may better serve those with complex sales needs. | | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 1,831 | 13,806 | | **Largest Market Segment** | Small-Business (64.0% of reviews) | Small-Business (60.9% of reviews) | | **Entry Level Price** | $19.00 1 User Per Year | $0.00 | --- ## Top Pros & Cons ### CloudTalk Pros: - Ease of Use (328 reviews) - Reliability (170 reviews) Cons: - Call Issues (176 reviews) - Connection Issues (77 reviews) ### HubSpot Sales Hub Pros: - Ease of Use (1216 reviews) - Features (702 reviews) Cons: - Missing Features (435 reviews) - Limited Features (409 reviews) --- ## Ratings Comparison | Rating | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Meets Requirements** | 8.7 (1577 reviews) | 8.6 (10017 reviews) | | **Ease of Use** | 9.1 (1610 reviews) | 8.7 (10908 reviews) | | **Ease of Setup** | 8.9 (1219 reviews) | 8.4 (4864 reviews) | | **Ease of Admin** | 8.9 (635 reviews) | 8.6 (3159 reviews) | | **Quality of Support** | 8.7 (1429 reviews) | 8.6 (9021 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (636 reviews) | 8.7 (3111 reviews) | | **Product Direction (% positive)** | 8.8 (1513 reviews) | 8.7 (9571 reviews) | --- ## Pricing ### CloudTalk #### Entry-Level Pricing Plan: Lite Price: $19.00 1 User Per Year Description: Perfect plan to get started with CloudTalk Key Features: - Unlimited Calls Across the US πŸ‡ΊπŸ‡Έ and Canada πŸ‡¨πŸ‡¦ - Business SMS - International numbers (160+ countries) [Browse all 4 editions](https://www.g2.com/products/cloudtalk/pricing) #### Free Trial Yes ### HubSpot Sales Hub #### Entry-Level Pricing Plan: Free HubSpot CRM Price: $0.00 Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers. Key Features: - Contact management - Contact website activity - Companies [Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 8.0/10 | 7582 | #### Sales Force Automation | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Contact & Account Management** | Not enough data | 8.7 (6152 reviews) βœ“ Verified | | **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | Not enough data | 8.6 (6028 reviews) βœ“ Verified | | **Task / Activity Management** | Not enough data | 8.6 (6184 reviews) βœ“ Verified | | **Territory & Quota Management** | Not enough data | 7.8 (4202 reviews) βœ“ Verified | | **Desktop Integration** | Not enough data | 8.5 (5093 reviews) βœ“ Verified | | **Product & Price List Management** | Not enough data | 7.8 (3262 reviews) βœ“ Verified | | **Quote & Order Management** | Not enough data | 7.8 (3171 reviews) βœ“ Verified | | **Customer Contract Management** | Not enough data | 8.2 (2467 reviews) | #### Marketing Automation | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Email Marketing** | Not enough data | 8.7 (5417 reviews) βœ“ Verified | | **Campaign Management** | Not enough data | 8.5 (5063 reviews) βœ“ Verified | | **Lead Management** | Not enough data | 8.7 (5253 reviews) βœ“ Verified | | **Marketing ROI Analytics** | Not enough data | 8.1 (4451 reviews) βœ“ Verified | #### Customer Support | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Case Management** | Not enough data | 8.3 (3634 reviews) βœ“ Verified | | **Customer Support Portal** | Not enough data | 8.1 (2466 reviews) | | **Knowledge Base** | Not enough data | 8.4 (3304 reviews) βœ“ Verified | | **Call Center Features** | Not enough data | 8.0 (3281 reviews) βœ“ Verified | | **Support Analytics** | Not enough data | 8.2 (3511 reviews) βœ“ Verified | #### Reporting & Analytics | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Reporting** | Not enough data | 8.2 (5839 reviews) βœ“ Verified | | **Dashboards** | Not enough data | 8.4 (6152 reviews) βœ“ Verified | | **Forecasting** | Not enough data | 8.0 (4299 reviews) βœ“ Verified | #### Mobile & Social | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Social Collaboration Features** | Not enough data | 8.0 (3813 reviews) βœ“ Verified | | **Social Network Integration** | Not enough data | 8.1 (2462 reviews) βœ“ Verified | | **Mobile User Support** | Not enough data | 7.7 (4131 reviews) βœ“ Verified | #### Platform | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Customization** | Not enough data | 8.1 (2954 reviews) βœ“ Verified | | **Workflow Capability** | Not enough data | 8.3 (2592 reviews) βœ“ Verified | | **User, Role, and Access Management** | Not enough data | 8.5 (2988 reviews) βœ“ Verified | | **Internationalization** | Not enough data | 8.1 (2283 reviews) βœ“ Verified | | **Sandbox / Test Environments** | Not enough data | 7.5 (1976 reviews) | | **Document & Content Mgmt.** | Not enough data | 8.0 (2583 reviews) βœ“ Verified | | **Performance and Reliability** | Not enough data | 8.6 (3018 reviews) βœ“ Verified | | **Output Document Generation** | Not enough data | 8.0 (1669 reviews) | #### Integration | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Data Import & Export Tools** | Not enough data | 8.4 (2269 reviews) βœ“ Verified | | **Integration APIs** | Not enough data | 8.2 (2394 reviews) βœ“ Verified | | **Breadth of Partner Applications** | Not enough data | 8.2 (2243 reviews) βœ“ Verified | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Not enough data | 7.4 (685 reviews) | #### Agentic AI - CRM | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.2 (219 reviews) | | **Multi-step Planning** | Not enough data | 7.2 (213 reviews) | | **Cross-system Integration** | Not enough data | 7.3 (220 reviews) | | **Adaptive Learning** | Not enough data | 7.1 (214 reviews) | | **Natural Language Interaction** | Not enough data | 7.0 (217 reviews) | | **Proactive Assistance** | Not enough data | 7.1 (215 reviews) | | **Decision Making** | Not enough data | 7.2 (214 reviews) | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### Lead Generation | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 8.4/10 | 837 | #### Lead Facilitation | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Customer-facing Chatbot** | Not enough data | 8.4 (526 reviews) | | **Lead Qualification** | Not enough data | 8.6 (623 reviews) | | **Lead Follow-up** | Not enough data | 8.9 (651 reviews) | | **Meeting Scheduling ** | Not enough data | 8.9 (658 reviews) | #### Organization | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | 8.9 (679 reviews) | | **Data Entry** | Not enough data | 8.8 (666 reviews) | | **Integrations / APIs** | Not enough data | 8.6 (603 reviews) | #### Performance Analysis | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Coaching ** | Not enough data | 8.3 (556 reviews) | | **Peformance Tracking** | Not enough data | 8.8 (668 reviews) | #### Sales Analysis | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **ROI Forecasting ** | Not enough data | Feature Not Available | | **Sales Forecasting ** | Not enough data | 8.7 (620 reviews) | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Not enough data | 8.1 (156 reviews) | | **AI Text Summarization** | Not enough data | 8.3 (155 reviews) | #### Agentic AI - AI Sales Assistant | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (19 reviews) | | **Multi-step Planning** | Not enough data | 8.1 (18 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (19 reviews) | | **Adaptive Learning** | Not enough data | 8.1 (19 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (19 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (19 reviews) | | **Decision Making** | Not enough data | 8.2 (19 reviews) | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 8.0/10 | 1884 | #### Integrated Workflows | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Task Management** | Not enough data | 8.8 (1639 reviews) | | **Email Tracking/Automation** | Not enough data | 9.0 (1689 reviews) | | **Calls and Voice** | Not enough data | 8.3 (1439 reviews) | | **Other Outreach Options ** | Not enough data | 8.2 (1336 reviews) | | **CRM Integration** | Not enough data | 8.8 (1526 reviews) | | **Calendar** | Not enough data | 8.7 (1388 reviews) | | **Shared Records** | Not enough data | 8.5 (1302 reviews) | #### Repeatability and Reportability | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Content Management** | Not enough data | 8.6 (1478 reviews) | | **Workflow Management** | Not enough data | 8.7 (1550 reviews) | | **Workflow Performance** | Not enough data | 8.6 (1522 reviews) | | **Sales Coaching and Insights** | Not enough data | 8.1 (1393 reviews) | | **Gamification** | Not enough data | Feature Not Available | #### AI and Automation | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Lead Prioritization** | Not enough data | 8.2 (1246 reviews) | | **Lead Scoring** | Not enough data | 8.1 (1211 reviews) | | **Best Time of Day Scheduling** | Not enough data | 8.1 (1202 reviews) | | **Buyer Intelligence** | Not enough data | 7.8 (1083 reviews) | | **Machine Learning** | Not enough data | 7.7 (1030 reviews) | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Not enough data | 7.3 (494 reviews) | #### Agentic AI - Sales Engagement | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (180 reviews) | | **Multi-step Planning** | Not enough data | 7.1 (180 reviews) | | **Cross-system Integration** | Not enough data | 7.1 (181 reviews) | | **Adaptive Learning** | Not enough data | 7.3 (180 reviews) | | **Natural Language Interaction** | Not enough data | 7.1 (181 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (181 reviews) | | **Decision Making** | Not enough data | 7.1 (183 reviews) | ### Auto Dialer | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 8.1/10 | 277 | | **HubSpot Sales Hub** | N/A | N/A | #### Dialing Options | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Preview Dialing** | 8.6 (233 reviews) βœ“ Verified | Not enough data | | **Progressive Dialing** | 8.5 (225 reviews) βœ“ Verified | Not enough data | | **Predictive Dialing** | 8.4 (23 reviews) | Not enough data | #### Agent Tools | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Whisper Coaching ** | 8.1 (205 reviews) βœ“ Verified | Not enough data | | **Callback Scheduling ** | 8.2 (212 reviews) βœ“ Verified | Not enough data | | **Call Recording ** | 8.9 (242 reviews) βœ“ Verified | Not enough data | #### Automation | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Voice Activity Detection** | 8.3 (202 reviews) βœ“ Verified | Not enough data | | **Interactive Voice Response (IVR)** | 8.3 (198 reviews) βœ“ Verified | Not enough data | | **Call Scrubbing** | 8.2 (199 reviews) βœ“ Verified | Not enough data | #### Agentic AI - Auto Dialer | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 6.9 (20 reviews) | Not enough data | | **Cross-system Integration** | 7.8 (21 reviews) | Not enough data | #### AI Capabilities - Auto Dialer | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Call Prioritization and List Optimization** | 7.9 (19 reviews) | Not enough data | | **Compliance Monitoring** | 8.1 (18 reviews) | Not enough data | | **Speech Analytics and Sentiment Analysis** | 7.6 (19 reviews) | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 7.7/10 | 387 | #### Call Analytics | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Call Recording** | Not enough data | 8.2 (304 reviews) | | **Machine Learning** | Not enough data | 7.9 (270 reviews) | | **Call Analysis** | Not enough data | 8.0 (279 reviews) | | **Lead Qualification** | Not enough data | Feature Not Available | #### Artificial Intelligence - Conversation Intelligence | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Customer Scoring** | Not enough data | Feature Not Available | | **Speech-to-Text** | Not enough data | 7.5 (244 reviews) | | **Sentiment Analysis** | Not enough data | Not enough data | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Summarization** | Not enough data | 7.6 (112 reviews) | #### Agentic AI - Conversation Intelligence | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.4 (25 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (26 reviews) | | **Cross-system Integration** | Not enough data | 7.8 (26 reviews) | | **Adaptive Learning** | Not enough data | 7.3 (25 reviews) | | **Natural Language Interaction** | Not enough data | 7.7 (24 reviews) | | **Proactive Assistance** | Not enough data | 7.3 (24 reviews) | | **Decision Making** | Not enough data | 7.5 (25 reviews) | ### Contact Center Quality Assurance | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 8.9/10 | 109 | | **HubSpot Sales Hub** | N/A | N/A | #### Quality Assurance | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Evaluation** | 9.1 (80 reviews) | Not enough data | | **Calibration** | 9.0 (77 reviews) | Not enough data | | **Reports** | 9.0 (82 reviews) | Not enough data | #### Engagement | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Feedback** | 8.7 (78 reviews) | Not enough data | | **Dashboards** | 9.2 (90 reviews) | Not enough data | | **Training** | 8.7 (77 reviews) | Not enough data | #### Performance | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Integrations** | 9.0 (81 reviews) | Not enough data | | **Compliance** | 9.1 (82 reviews) | Not enough data | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | 8.6 (22 reviews) | Not enough data | | **AI Text Summarization** | 8.5 (33 reviews) | Not enough data | ### Contact Center | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 8.3/10 | 889 | | **HubSpot Sales Hub** | N/A | N/A | #### Channels | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Voice** | 9.0 (760 reviews) βœ“ Verified | Not enough data | | **Social** | 7.8 (506 reviews) | Not enough data | | **Web Chat** | 7.6 (489 reviews) | Not enough data | | **Mobile SMS** | 7.9 (536 reviews) βœ“ Verified | Not enough data | | **Email** | 7.8 (489 reviews) | Not enough data | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text-to-Speech** | 7.6 (280 reviews) | Not enough data | #### Functions | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Session Routing** | 8.5 (579 reviews) βœ“ Verified | Not enough data | | **Session Queuing** | 8.4 (571 reviews) βœ“ Verified | Not enough data | | **Concurrent Calling** | 8.6 (570 reviews) βœ“ Verified | Not enough data | | **Speech Analytics** | 8.2 (522 reviews) | Not enough data | | **Auto Dialer** | 8.2 (529 reviews) βœ“ Verified | Not enough data | | **IVR** | 8.5 (524 reviews) βœ“ Verified | Not enough data | | **Inbound Screen Pop** | 8.4 (537 reviews) βœ“ Verified | Not enough data | | **Persistent Data** | 8.4 (527 reviews) βœ“ Verified | Not enough data | #### Agentic AI - Contact Center | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 7.8 (143 reviews) | Not enough data | | **Cross-system Integration** | 8.5 (183 reviews) | Not enough data | | **Natural Language Interaction** | 8.2 (144 reviews) | Not enough data | | **Proactive Assistance** | 8.1 (141 reviews) | Not enough data | #### Administrative | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Session Summary Notes** | 8.5 (594 reviews) βœ“ Verified | Not enough data | | **Administrator Access** | 8.8 (595 reviews) βœ“ Verified | Not enough data | | **Reporting & Dashboards** | 8.7 (655 reviews) βœ“ Verified | Not enough data | | **Session Recording** | 8.8 (597 reviews) βœ“ Verified | Not enough data | | **Agent Scheduling and Assignment** | 8.3 (515 reviews) βœ“ Verified | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 8.4/10 | 11 | #### Responses | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Personalization** | Not enough data | 8.3 (10 reviews) | | **Route To Human** | Not enough data | 8.5 (10 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | 7.7 (10 reviews) | #### Automation - AI Agents | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Sales Follow-Up** | Not enough data | 8.9 (9 reviews) | | **Customer Interaction Automation** | Not enough data | 9.1 (9 reviews) | | **Lead Generation** | Not enough data | 8.7 (9 reviews) | | **Document Processing** | Not enough data | 8.5 (9 reviews) | | **Feedback Collection** | Not enough data | 8.8 (8 reviews) | #### Platform | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Conversation Editor** | Not enough data | 8.2 (10 reviews) | | **Integration** | Not enough data | 8.3 (10 reviews) | | **Human-In-The-Loop** | Not enough data | 8.9 (9 reviews) | #### Autonomy - AI Agents | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Independent Decision Making** | Not enough data | 7.8 (9 reviews) | | **Adaptive Responses** | Not enough data | 7.8 (9 reviews) | | **Task Execution** | Not enough data | 8.0 (9 reviews) | | **Problem Solving** | Not enough data | 7.6 (9 reviews) | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Not enough data | 9.1 (9 reviews) | | **AI Text Summarization** | Not enough data | 9.0 (10 reviews) | ### Contact Center Workforce | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 8.7/10 | 141 | | **HubSpot Sales Hub** | N/A | N/A | #### Workforce Management | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Agent Availability** | 8.7 (110 reviews) βœ“ Verified | Not enough data | | **Skills Management** | 8.7 (104 reviews) βœ“ Verified | Not enough data | | **Shift Scheduling** | 8.6 (94 reviews) βœ“ Verified | Not enough data | | **Agent Self-Service** | 8.7 (100 reviews) βœ“ Verified | Not enough data | | **Mobile Access** | 8.7 (106 reviews) | Not enough data | #### Administration | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Automation** | 8.8 (115 reviews) βœ“ Verified | Not enough data | | **Performance Analysis** | 8.9 (112 reviews) βœ“ Verified | Not enough data | | **Dashboards** | 8.8 (117 reviews) βœ“ Verified | Not enough data | | **Forecasting** | 8.4 (106 reviews) βœ“ Verified | Not enough data | | **Intraday Management** | 8.7 (99 reviews) βœ“ Verified | Not enough data | ### Call Center Infrastructure (CCI) | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 8.5/10 | 262 | | **HubSpot Sales Hub** | N/A | N/A | #### Platform | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Omnichannel** | 7.8 (211 reviews) | Not enough data | | **Mobile Access** | 8.3 (229 reviews) | Not enough data | | **Queue Management** | 8.1 (225 reviews) | Not enough data | | **Call Routing** | 8.5 (235 reviews) | Not enough data | | **Call Back** | 8.2 (236 reviews) | Not enough data | | **IVR** | 8.1 (224 reviews) | Not enough data | | **Automatic Call Distribution** | 8.2 (225 reviews) | Not enough data | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text-to-Speech** | 7.4 (105 reviews) | Not enough data | #### Workforce Management | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Call Monitoring** | 8.8 (232 reviews) | Not enough data | | **Performance Evaluation** | 8.7 (230 reviews) | Not enough data | #### Call Center Infrastructure (CCI) | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 8.6 (20 reviews) | Not enough data | | **Cross-system Integration** | 9.0 (20 reviews) | Not enough data | | **Natural Language Interaction** | 9.2 (19 reviews) | Not enough data | | **Proactive Assistance** | 8.7 (19 reviews) | Not enough data | #### Administrative | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Call Recording** | 9.0 (238 reviews) | Not enough data | | **Reporting & Dashboards** | 8.7 (240 reviews) | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 8.4/10 | 773 | #### Integrations | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **MS Teams Integration** | Not enough data | 8.3 (524 reviews) | | **Email Integration** | Not enough data | 9.0 (722 reviews) | | **Zoom Integration** | Not enough data | 8.3 (589 reviews) | | **Google Meet Integration** | Not enough data | 8.4 (579 reviews) | | **Salesforce Integration** | Not enough data | 7.7 (488 reviews) | #### Branding & Customizatio | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Custom Booking Page** | Not enough data | 8.6 (629 reviews) | | **Personalized Links** | Not enough data | 8.7 (649 reviews) | | **Personalized Web Embed** | Not enough data | 8.4 (570 reviews) | #### Automatic Rules & Configurations | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Set Working Hours** | Not enough data | 8.7 (623 reviews) | | **Automatic Updates** | Not enough data | 8.9 (632 reviews) | | **Buffer Times** | Not enough data | 8.5 (589 reviews) | #### Agentic AI - Business Scheduling | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (48 reviews) | | **Multi-step Planning** | Not enough data | 7.6 (47 reviews) | ### Speech Analytics | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 8.0/10 | 37 | | **HubSpot Sales Hub** | N/A | N/A | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Summarization** | 8.0 (37 reviews) | Not enough data | ### Cloud PBX Platforms | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 9.4/10 | 31 | | **HubSpot Sales Hub** | N/A | N/A | #### Basic Communication - Cloud PBX | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Call Management** | 9.4 (29 reviews) | Not enough data | | **Communication Management** | 9.6 (26 reviews) | Not enough data | | **Scalability** | 9.7 (27 reviews) | Not enough data | | **Integrations** | 9.3 (27 reviews) | Not enough data | | **Mobile Accessibility** | 9.2 (27 reviews) | Not enough data | | **Accessibility** | 9.6 (24 reviews) | Not enough data | #### Advanced Features - Cloud PBX | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Security and Compliance** | 9.5 (25 reviews) | Not enough data | | **Analytics and Reporting** | 9.4 (28 reviews) | Not enough data | | **Support and Reliability** | 9.4 (26 reviews) | Not enough data | | **Automated attendant** | 8.5 (25 reviews) | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 7.8/10 | 256 | | **HubSpot Sales Hub** | N/A | N/A | #### Platform Basics - VoIP Providers | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **PBX systems, VoIP Softphone** | 8.3 (23 reviews) | Not enough data | | **Call Management** | 8.8 (25 reviews) | Not enough data | | **Network monitoring** | 8.3 (23 reviews) | Not enough data | | **Integrations** | 8.5 (30 reviews) | Not enough data | | **Virtual PBX** | 7.7 (22 reviews) | Not enough data | | **SIP trunking services** | 7.4 (22 reviews) | Not enough data | #### Basic Communication | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Phone Calls** | 9.0 (243 reviews) βœ“ Verified | Not enough data | | **Video Calls** | 6.5 (137 reviews) | Not enough data | | **Instant Messaging** | 7.1 (158 reviews) βœ“ Verified | Not enough data | | **Screen Sharing** | 6.3 (129 reviews) | Not enough data | | **Conference Calls** | 7.3 (147 reviews) βœ“ Verified | Not enough data | | **Desk-to-Desk Calls** | 8.0 (160 reviews) βœ“ Verified | Not enough data | #### Agentic AI - VoIP Providers | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 6.8 (15 reviews) | Not enough data | | **Cross-system Integration** | 7.7 (14 reviews) | Not enough data | | **Adaptive Learning** | 7.0 (14 reviews) | Not enough data | | **Proactive Assistance** | 7.5 (14 reviews) | Not enough data | #### Access | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Software Pairing** | 8.0 (155 reviews) | Not enough data | | **Browser Extension** | 8.1 (172 reviews) βœ“ Verified | Not enough data | | **Individual Download** | 8.3 (178 reviews) βœ“ Verified | Not enough data | #### Advanced Features | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Hold Music** | 7.6 (160 reviews) βœ“ Verified | Not enough data | | **Automated Attendants** | 7.6 (153 reviews) βœ“ Verified | Not enough data | | **VOiP Number** | 8.9 (211 reviews) βœ“ Verified | Not enough data | ### Visitor Identification | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 6.1/10 | 17 | #### Agentic AI - Visitor Identification | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 8.0/10 | 1388 | #### Agentic AI - Sales Performance Management | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.6 (82 reviews) | | **Natural Language Interaction** | Not enough data | 6.8 (82 reviews) | | **Proactive Assistance** | Not enough data | 6.6 (82 reviews) | #### Incentives | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Badges** | Not enough data | 7.9 (770 reviews) | | **Triggers** | Not enough data | 8.1 (848 reviews) βœ“ Verified | | **Commission Calculator** | Not enough data | 7.5 (719 reviews) βœ“ Verified | | **Leaderboards** | Not enough data | 8.3 (944 reviews) | #### Personalization | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Profiles** | Not enough data | 8.4 (967 reviews) | | **Custom Reports** | Not enough data | 8.5 (1100 reviews) βœ“ Verified | | **Dashboards** | Not enough data | 8.8 (1199 reviews) βœ“ Verified | | **Goal Setting** | Not enough data | 8.5 (991 reviews) βœ“ Verified | #### Administrative | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Integration** | Not enough data | 8.6 (1022 reviews) βœ“ Verified | | **Employee Structure** | Not enough data | 8.4 (903 reviews) βœ“ Verified | | **Behavior Monitoring** | Not enough data | 8.3 (857 reviews) | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 7.8/10 | 2526 | #### Agentic AI - Email Tracking | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.9 (118 reviews) | | **Multi-step Planning** | Not enough data | 6.9 (118 reviews) | | **Cross-system Integration** | Not enough data | 6.9 (118 reviews) | | **Adaptive Learning** | Not enough data | 6.9 (118 reviews) | | **Natural Language Interaction** | Not enough data | 6.9 (117 reviews) | | **Proactive Assistance** | Not enough data | 6.8 (118 reviews) | | **Decision Making** | Not enough data | 6.9 (119 reviews) | #### Analytics | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Open Rates** | Not enough data | 8.7 (2098 reviews) | | **Link Activity** | Not enough data | 8.8 (2084 reviews) | | **Attachment Activity** | Not enough data | Feature Not Available | #### Customizations | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Email Platform Integration** | Not enough data | 8.8 (2137 reviews) | | **Email Scheduling** | Not enough data | 8.9 (2136 reviews) | | **Notifications** | Not enough data | 8.8 (2233 reviews) | | **Email Categorization** | Not enough data | Feature Not Available | | **Templates** | Not enough data | 8.9 (2212 reviews) | #### Generative AI | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Not enough data | 7.5 (485 reviews) | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 8.0/10 | 1859 | #### Agentic AI - Sales Analytics | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.9 (105 reviews) | | **Cross-system Integration** | Not enough data | 7.1 (103 reviews) | | **Adaptive Learning** | Not enough data | 7.2 (101 reviews) | | **Natural Language Interaction** | Not enough data | 7.3 (103 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (102 reviews) | #### Data Sourcing | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Data Sourcing** | Not enough data | 8.3 (1357 reviews) | | **Exporting & Sharing Data** | Not enough data | 8.4 (1426 reviews) | | **Multi-Device Data Visualization** | Not enough data | 8.2 (1290 reviews) | | **Interactive Dashboards** | Not enough data | 8.6 (1546 reviews) | | **Data Segmentation** | Not enough data | 8.4 (1388 reviews) | #### Predictive Analytics | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Lead Scoring** | Not enough data | 8.1 (1346 reviews) | | **Opportunity Scoring** | Not enough data | 8.2 (1302 reviews) | | **Risk Analysis** | Not enough data | 7.7 (1131 reviews) | | **Live Forecasting** | Not enough data | 7.9 (1263 reviews) | #### Sales Management | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Live Pipeline Management** | Not enough data | 8.8 (1553 reviews) | | **Sales Gamification** | Not enough data | 7.9 (1245 reviews) | | **Account-Based Analytics** | Not enough data | 8.4 (1407 reviews) | | **Activity Tracking** | Not enough data | 8.9 (1620 reviews) | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **CloudTalk** | 8.1/10 | 530 | | **HubSpot Sales Hub** | 8.3/10 | 1509 | #### Agentic AI - Outbound Call Tracking | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 7.4 (88 reviews) | 7.4 (62 reviews) | | **Natural Language Interaction** | 7.4 (88 reviews) | 7.1 (60 reviews) | #### Calling | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Record Calls** | 9.0 (484 reviews) | 8.6 (1192 reviews) | | **Generate Location** | 8.1 (400 reviews) | 8.1 (983 reviews) | | **Call Types** | 8.5 (430 reviews) | 8.6 (1151 reviews) | | **Click-to-Call** | 8.8 (454 reviews) | 8.7 (1182 reviews) | | **Auto Dialer** | 8.3 (105 reviews) | 7.9 (70 reviews) | #### Contacts | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Personalization** | 8.1 (417 reviews) | 8.7 (1257 reviews) | | **Information Locater** | 8.0 (391 reviews) | 8.4 (1100 reviews) | | **Record Prospect Data** | 8.2 (403 reviews) | 8.6 (1160 reviews) | #### Insights | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Notes** | 8.5 (425 reviews) | 9.0 (1347 reviews) | | **Daily Summary** | 8.4 (408 reviews) | 8.7 (1188 reviews) | | **Automated Voicemails** | 8.3 (382 reviews) | Feature Not Available | | **Automated Emails** | 7.2 (344 reviews) | Feature Not Available | | **Sorts Prospects** | 7.5 (350 reviews) | 8.4 (1092 reviews) | | **Automated Note Taking** | 8.0 (96 reviews) | 7.5 (67 reviews) | ### Sales Enablement | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | 7.7/10 | 1025 | #### Agentic AI - Sales Enablement | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.9 (61 reviews) | | **Natural Language Interaction** | Not enough data | 6.9 (60 reviews) | | **Proactive Assistance** | Not enough data | 6.8 (59 reviews) | #### Content Management | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Content Import** | Not enough data | 8.4 (805 reviews) | | **Content Creation** | Not enough data | Feature Not Available | | **Templates** | Not enough data | Feature Not Available | | **Advanced Search** | Not enough data | 8.2 (813 reviews) | | **Content Storage** | Not enough data | 8.3 (800 reviews) | #### Analytics | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Reporting** | Not enough data | 8.4 (884 reviews) | | **Alerts** | Not enough data | 8.4 (884 reviews) | | **Account-Based Engagement** | Not enough data | 8.4 (827 reviews) | | **Content Utilization** | Not enough data | 8.3 (801 reviews) | #### Learning Management - Sales Enablement | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Sales Training ** | Not enough data | 7.5 (38 reviews) | | **Sales Coaching** | Not enough data | 7.4 (38 reviews) | | **Sales Onboarding** | Not enough data | 7.7 (39 reviews) | #### Revenue Enablement - Sales Enablement | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Cross-Functional Alignment** | Not enough data | 7.2 (37 reviews) | | **AI and Automation** | Not enough data | 7.1 (39 reviews) | | **End-to-End Customer Journey Insights** | Not enough data | 7.4 (38 reviews) | ### Insurance CRM | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### Relationship Management - Insurance CRM | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Renewal Management** | Not enough data | Not enough data | | **Client Communication Tools** | Not enough data | Not enough data | | **Lead Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Winbacks** | Not enough data | Not enough data | | **Communication History** | Not enough data | Not enough data | | **Activity Management** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | #### Follow up Automation - Insurance CRM | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Automated Follow-Ups** | Not enough data | Not enough data | | **Marketing Campaigns** | Not enough data | Not enough data | #### Document Management - Insurance CRM | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Documentation handling** | Not enough data | Not enough data | #### Integrations & Reports - Insurance CRM | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **CloudTalk** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### Agentic AI - AI Agents | Feature | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Unique to CloudTalk (8):** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms) **Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm) --- ## Reviewer Demographics ### By Company Size | Segment | CloudTalk | HubSpot Sales Hub | |---|---|---| | **Small-Business** | 64.0% | 60.9% | | **Mid-Market** | 31.7% | 35.2% | | **Enterprise** | 4.3% | 4.0% | ### By Industry #### CloudTalk - **Computer Software:** 10.2% - **Information Technology and Services:** 9.2% - **Marketing and Advertising:** 6.5% - **Financial Services:** 5.0% - **Education Management:** 4.3% - **Consumer Services:** 3.2% - **Leisure, Travel & Tourism:** 3.0% - **Automotive:** 3.0% - **Real Estate:** 2.2% - **Hospitality:** 2.2% - **Other:** 51.2% #### HubSpot Sales Hub - **Computer Software:** 16.0% - **Information Technology and Services:** 12.2% - **Marketing and Advertising:** 9.9% - **Financial Services:** 4.3% - **Education Management:** 3.2% - **Real Estate:** 2.8% - **Internet:** 2.2% - **Hospital & Health Care:** 1.8% - **Staffing and Recruiting:** 1.6% - **Health, Wellness and Fitness:** 1.6% - **Other:** 44.5% --- ## Alternatives ### Alternatives to CloudTalk - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) β€” 4.3/5 stars (2385 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) β€” 4.4/5 stars (1547 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) β€” 4.4/5 stars (2504 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) β€” 4.4/5 stars (1583 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) β€” 4.8/5 stars (865 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) β€” 4.1/5 stars (611 reviews) - [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) β€” 4.3/5 stars (1730 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) β€” 4.2/5 stars (1356 reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) β€” 4.6/5 stars (489 reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) β€” 4.1/5 stars (825 reviews) ### Alternatives to HubSpot Sales Hub - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) β€” 4.4/5 stars (25794 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) β€” 4.7/5 stars (9648 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) β€” 4.5/5 stars (4287 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) β€” 4.1/5 stars (2928 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) β€” 4.5/5 stars (1233 reviews) - [Salesmate](https://www.g2.com/products/salesmate/reviews) β€” 4.7/5 stars (114 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) β€” 4.3/5 stars (3569 reviews) - [Close](https://www.g2.com/products/close/reviews) β€” 4.7/5 stars (2038 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) β€” 4.6/5 stars (816 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) β€” 4.8/5 stars (302 reviews) --- ## Top Discussions ### CloudTalk - Title: [What is CloudTalk used for?](https://www.g2.com/discussions/cloudtalk-what-is-cloudtalk-used-for) β€” 4 comments, 1 upvote > **Top comment:** "Make phone calls from a digital platform. Generally used for companies that use Call Centers." - Title: [What is CloudTalk used for?](https://www.g2.com/discussions/what-is-cloudtalk-used-for) β€” 2 comments > **Top comment:** "For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls." - Title: [I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.](https://www.g2.com/discussions/36315-i-want-sync-my-hubspot-data-with-its-language-property-to-mapped-to-the-custom-field-of-contacts-in-cloudtalk) β€” 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Manoj! In order to set the integration right it is sufficient to follow this article:..." - Title: [What is the best way to answer incoming calls?](https://www.g2.com/discussions/36111-what-is-the-best-way-to-answer-incoming-calls) β€” 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi John, the best way of answering calls is using our Desktop application. Best regards!" - Title: [Cloudtalk or alternative. Zadamra](https://www.g2.com/discussions/32162-cloudtalk-or-alternative-zadamra) β€” 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Christopher! We definitely recommend CloudTalk and will be very happy to prove we are the number one choice in our pricing segment. Best wishes" ### HubSpot Sales Hub - Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) β€” 6 comments, 1 upvote > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences." - Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) β€” 5 comments > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..." - Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) β€” 5 comments, 2 upvotes > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..." - Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) β€” 4 comments > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by: Giving a clear view of all leads and deals. Automating..." - Title: [Sequences](https://www.g2.com/discussions/24872-sequences) β€” 4 comments, 1 upvote > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudtalk-vs-hubspot-sales-hub)