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Compare CloudTalk and HubSpot Sales Hub 
Featured Products
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$0.00
CloudTalk
Star Rating
(1,630)4.4 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,421)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CloudTalk. Users appreciate its automation capabilities, which streamline workflows and enhance productivity, making it easier to manage sales activities.
- Users say that CloudTalk offers a smooth and flexible experience, particularly highlighting its Smart Dialer and Power Dialer features. These tools are essential for automating repetitive tasks, helping users eliminate data silos and improve efficiency in their daily operations.
- Reviewers mention that HubSpot Sales Hub's implementation process is quick and intuitive, with many users praising the onboarding wizard that simplifies setup. This ease of use is a significant advantage for teams looking to get started without extensive training.
- According to verified reviews, CloudTalk shines in its call recording capabilities, receiving high marks for quality. Users appreciate the excellent connection rates across regions, which enhances their communication efforts and overall satisfaction with the service.
- G2 reviewers highlight that while both products have similar star ratings, HubSpot Sales Hub benefits from a much larger volume of reviews, indicating a more reliable consensus on its performance. Users frequently mention its ability to automate emails and tasks, which saves time and keeps communication organized.
- Users report that CloudTalk's support quality is commendable, with many finding it responsive and helpful. However, HubSpot Sales Hub's extensive feature set and automation options often lead users to feel more empowered in managing their sales processes effectively.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
CloudTalk
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.7
1,395
8.6
9,790
Ease of Use
9.1
1,423
8.7
10,676
Ease of Setup
8.9
1,036
8.4
4,650
Ease of Admin
8.9
607
8.6
3,128
Quality of Support
8.8
1,264
8.6
8,814
Has the product been a good partner in doing business?
8.9
608
8.7
3,081
Product Direction (% positive)
8.8
1,357
8.7
9,370
Features by Category
Sales Force Automation
Not enough data
8.7
6057
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5915
|
Verified
Not enough data
8.5
6100
|
Verified
Not enough data
7.8
4196
|
Verified
Not enough data
8.5
5060
|
Verified
Not enough data
7.8
3253
|
Verified
Not enough data
7.8
3158
|
Verified
Not enough data
8.2
2452
Marketing Automation
Not enough data
8.7
5383
|
Verified
Not enough data
8.5
5048
|
Verified
Not enough data
8.7
5199
|
Verified
Not enough data
8.1
4436
|
Verified
Customer Support
Not enough data
8.3
3631
|
Verified
Not enough data
8.1
2459
Not enough data
8.4
3293
|
Verified
Not enough data
8.0
3274
|
Verified
Not enough data
8.3
3507
|
Verified
Reporting & Analytics
Not enough data
8.2
5769
|
Verified
Not enough data
8.4
6111
|
Verified
Not enough data
7.9
4283
|
Verified
Mobile & Social
Not enough data
8.0
3803
|
Verified
Not enough data
8.1
2454
|
Verified
Not enough data
7.7
4122
|
Verified
Platform
Not enough data
8.1
2906
|
Verified
Not enough data
8.3
2527
|
Verified
Not enough data
8.5
2978
|
Verified
Not enough data
8.1
2279
|
Verified
Not enough data
7.5
1973
Not enough data
8.0
2572
|
Verified
Not enough data
8.6
2977
|
Verified
Not enough data
8.0
1662
Integration
Not enough data
8.4
2263
|
Verified
Not enough data
8.2
2367
|
Verified
Not enough data
8.1
2226
|
Verified
Generative AI
Not enough data
7.4
675
Agentic AI - CRM
Not enough data
7.1
212
Not enough data
7.1
210
Not enough data
7.3
208
Not enough data
7.1
211
Not enough data
7.0
210
Not enough data
7.0
210
Not enough data
7.2
210
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
527
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
658
Organization
Not enough data
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Performance Analysis
Not enough data
8.3
558
Not enough data
8.8
667
Sales Analysis
Not enough data
8.5
562
Not enough data
8.7
619
Generative AI
Not enough data
8.2
157
Not enough data
8.3
157
Agentic AI - AI Sales Assistant
Not enough data
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Integrated Workflows
Not enough data
8.8
1632
Not enough data
9.0
1679
Not enough data
8.3
1439
Not enough data
8.2
1338
Not enough data
8.8
1524
Not enough data
8.7
1385
Not enough data
8.5
1305
Repeatability and Reportability
Not enough data
8.6
1479
Not enough data
8.7
1548
Not enough data
8.6
1519
Not enough data
8.1
1395
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1245
Not enough data
8.1
1213
Not enough data
8.2
1204
Not enough data
7.8
1084
Not enough data
7.7
1031
Generative AI
Not enough data
7.3
495
Agentic AI - Sales Engagement
Not enough data
7.0
179
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
182
Dialing Options
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
236
|
Verified
Not enough data
Automation
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
20
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Call Analytics
Not enough data
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Generative AI
Not enough data
7.7
113
Agentic AI - Conversation Intelligence
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Not enough data
Engagement
8.7
77
Not enough data
9.2
87
Not enough data
8.7
76
Not enough data
Performance
8.9
78
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
8.9
635
|
Verified
Not enough data
7.8
506
Not enough data
7.6
489
Not enough data
7.9
525
|
Verified
Not enough data
7.8
488
Not enough data
Generative AI
7.6
280
Not enough data
Functions
8.5
568
|
Verified
Not enough data
8.4
571
|
Verified
Not enough data
8.6
560
|
Verified
Not enough data
8.2
509
Not enough data
8.2
515
|
Verified
Not enough data
8.5
519
|
Verified
Not enough data
8.4
533
|
Verified
Not enough data
8.4
524
|
Verified
Not enough data
Agentic AI - Contact Center
7.8
143
Not enough data
8.3
144
Not enough data
8.2
142
Not enough data
8.1
141
Not enough data
Administrative
8.5
581
|
Verified
Not enough data
8.8
587
|
Verified
Not enough data
8.7
618
|
Verified
Not enough data
8.8
574
|
Verified
Not enough data
8.3
514
|
Verified
Not enough data
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
227
Not enough data
8.1
225
Not enough data
8.5
234
Not enough data
8.2
236
Not enough data
8.1
221
Not enough data
8.2
225
Not enough data
Generative AI
7.4
106
Not enough data
Workforce Management
8.8
230
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Not enough data
Administrative
9.0
237
Not enough data
8.7
239
Not enough data
Integrations
Not enough data
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
47
Not enough data
7.6
47
Generative AI
7.9
37
Not enough data
Basic Communication - Cloud PBX
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
Platform Basics - VoIP Providers
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
25
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Basic Communication
8.9
228
|
Verified
Not enough data
6.5
136
Not enough data
7.1
156
|
Verified
Not enough data
6.3
129
Not enough data
7.3
146
|
Verified
Not enough data
8.0
160
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Not enough data
Access
8.0
155
Not enough data
8.0
169
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
Advanced Features
7.6
160
|
Verified
Not enough data
7.6
151
|
Verified
Not enough data
8.9
207
|
Verified
Not enough data
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Sales Performance Management
Not enough data
6.6
80
Not enough data
6.8
80
Not enough data
6.6
80
Incentives
Not enough data
7.9
770
Not enough data
8.1
847
|
Verified
Not enough data
7.5
718
|
Verified
Not enough data
8.3
943
Personalization
Not enough data
8.4
968
Not enough data
8.5
1098
|
Verified
Not enough data
8.8
1196
|
Verified
Not enough data
8.5
988
|
Verified
Administrative
Not enough data
8.6
1022
|
Verified
Not enough data
8.4
902
|
Verified
Not enough data
8.3
858
Agentic AI - Email Tracking
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Analytics
Not enough data
8.7
2095
Not enough data
8.8
2083
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2135
Not enough data
8.9
2134
Not enough data
8.8
2229
Not enough data
Feature Not Available
Not enough data
8.9
2207
Generative AI
Not enough data
7.5
486
Agentic AI - Sales Analytics
Not enough data
7.0
105
Not enough data
7.1
103
Not enough data
7.3
101
Not enough data
7.3
103
Not enough data
7.2
102
Data Sourcing
Not enough data
8.3
1354
Not enough data
8.4
1424
Not enough data
8.2
1292
Not enough data
8.6
1544
Not enough data
8.4
1387
Predictive Analytics
Not enough data
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1132
Not enough data
7.9
1263
Sales Management
Not enough data
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1408
Not enough data
8.9
1619
Agentic AI - Outbound Call Tracking
7.4
89
7.5
63
7.4
89
7.1
61
Calling
9.0
466
8.6
1193
8.1
398
8.1
985
8.5
425
8.6
1153
8.8
442
8.7
1184
8.2
101
7.9
70
Contacts
8.1
417
8.7
1259
8.0
391
8.4
1101
8.2
402
8.6
1161
Insights
8.4
416
9.0
1348
8.4
406
8.7
1189
8.3
383
Feature Not Available
7.1
345
Feature Not Available
7.5
350
8.4
1093
7.9
94
7.5
66
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CloudTalk and HubSpot Sales Hub are categorized as Outbound Call Tracking
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, VoIP Providers, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, Contact Center Quality Assurance, and Cloud PBX Platforms
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
9.5%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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