Compare CloudTalk and ConnectAndSell 
Featured Products
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial With One-Time Purchase
CloudTalk
Star Rating
(1,749)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansConnectAndSell
Star Rating
(232)4.3 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial With One-Time Purchase
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CloudTalk excels in user-friendliness, with many users praising its clean interface and intuitive design. One user highlighted that the platform is "easy to use" and allows for quick onboarding, making it a great choice for teams looking to get started without a steep learning curve.
- Users say that ConnectAndSell offers impressive integration capabilities, particularly with HubSpot. Reviewers appreciate how this feature streamlines call disposition recording and enhances the overall calling experience, making it feel more natural and efficient.
- According to verified reviews, CloudTalk's robust call tracking features, including emotion tracking and detailed call summaries, provide valuable insights into call performance. Users find these features beneficial for improving customer interactions and overall call center efficiency.
- Reviewers mention that ConnectAndSell shines in its ability to pull data from CRMs seamlessly, which helps users access comprehensive profiles of their contacts during calls. This capability is noted to enhance the quality of conversations and increase engagement.
- G2 reviewers highlight that while both products have strong support, CloudTalk edges out slightly with a higher quality of support rating. Users have noted that the support team is responsive and helpful, which is crucial for teams that rely heavily on call center operations.
- Users report that ConnectAndSell, despite its lower overall G2 score, has been a reliable partner in business, with many praising its transcription capabilities and the ability to create dedicated follow-up lists. This feature is particularly useful for ensuring that leads are effectively nurtured post-call.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
ConnectAndSell
Free Intensive Test Drive
Free Trial
With One-Time Purchase
- Your reps, your lists, your messaging.
- Reps will have 4 weeks of conversations with decision makers during your 4-hour test drive.
- Our dedicated Customer Success Representative will help you optimize your KPIs based on industry best practices
Free Trial
CloudTalk
Free Trial is available
ConnectAndSell
Free Trial is available
Ratings
Meets Requirements
8.7
1,509
8.8
191
Ease of Use
9.1
1,538
8.5
194
Ease of Setup
8.9
1,148
8.5
88
Ease of Admin
8.9
633
8.5
84
Quality of Support
8.8
1,371
8.8
198
Has the product been a good partner in doing business?
8.9
634
9.1
85
Product Direction (% positive)
8.8
1,460
8.4
197
Features by Category
Dialing Options
8.6
233
|
Verified
7.1
38
8.5
225
|
Verified
7.9
38
8.4
23
Not enough data
Agent Tools
8.1
205
|
Verified
7.9
36
8.2
211
|
Verified
8.0
36
8.9
239
|
Verified
8.7
38
Automation
8.3
202
|
Verified
8.2
37
8.3
198
|
Verified
7.5
35
8.2
199
|
Verified
8.0
35
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
21
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Quality Assurance
9.1
80
Not enough data
9.0
77
Not enough data
9.0
82
Not enough data
Engagement
8.7
78
Not enough data
9.2
90
Not enough data
8.7
77
Not enough data
Performance
9.0
81
Not enough data
9.1
82
Not enough data
Generative AI
8.6
22
Not enough data
8.5
33
Not enough data
Channels
9.0
709
|
Verified
Not enough data
7.8
506
Not enough data
7.6
489
Not enough data
7.9
531
|
Verified
Not enough data
7.8
489
Not enough data
Generative AI
7.6
280
Not enough data
Functions
8.5
575
|
Verified
Not enough data
8.4
572
|
Verified
Not enough data
8.6
565
|
Verified
Not enough data
8.2
517
Not enough data
8.2
523
|
Verified
Not enough data
8.5
523
|
Verified
Not enough data
8.4
536
|
Verified
Not enough data
8.4
526
|
Verified
Not enough data
Agentic AI - Contact Center
7.8
143
Not enough data
8.4
166
Not enough data
8.2
143
Not enough data
8.1
141
Not enough data
Administrative
8.5
587
|
Verified
Not enough data
8.8
592
|
Verified
Not enough data
8.7
644
|
Verified
Not enough data
8.8
593
|
Verified
Not enough data
8.3
515
|
Verified
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
228
Not enough data
8.1
225
Not enough data
8.5
235
Not enough data
8.2
236
Not enough data
8.1
223
Not enough data
8.2
225
Not enough data
Generative AI
7.4
105
Not enough data
Workforce Management
8.8
232
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Not enough data
Administrative
9.0
238
Not enough data
8.7
240
Not enough data
Generative AI
8.0
36
Not enough data
Basic Communication - Cloud PBX
9.4
28
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
26
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
Platform Basics - VoIP Providers
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
28
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Basic Communication
9.0
239
|
Verified
Not enough data
6.5
137
Not enough data
7.1
157
|
Verified
Not enough data
6.3
129
Not enough data
7.3
146
|
Verified
Not enough data
8.0
160
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Not enough data
Access
8.0
155
Not enough data
8.0
170
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
Advanced Features
7.6
160
|
Verified
Not enough data
7.6
152
|
Verified
Not enough data
8.9
210
|
Verified
Not enough data
Agentic AI - Outbound Call Tracking
7.4
88
Not enough data
7.4
88
Not enough data
Calling
9.0
478
8.7
132
8.1
398
8.5
103
8.5
427
8.3
119
8.8
451
8.6
122
8.3
105
Not enough data
Contacts
8.1
417
8.4
129
8.0
391
8.0
121
8.2
403
8.5
123
Insights
8.4
422
8.5
135
8.4
407
8.8
135
8.3
382
8.4
104
7.2
344
6.6
65
7.5
350
7.6
105
8.0
95
Not enough data
Categories
Categories
Shared Categories
CloudTalk and ConnectAndSell are categorized as Auto Dialer and Outbound Call Tracking
Unique Categories
CloudTalk is categorized as Speech Analytics, VoIP Providers, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, Contact Center Quality Assurance, and Cloud PBX Platforms
ConnectAndSell has no unique categories
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ConnectAndSell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
9.3%
Marketing and Advertising
6.0%
Financial Services
5.0%
Education Management
4.5%
Other
64.9%
Computer Software
27.8%
Information Technology and Services
18.4%
Marketing and Advertising
5.8%
Transportation/Trucking/Railroad
4.9%
Telecommunications
4.0%
Other
39.0%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
What do your agents say to our prospects?
1 Comment
Official Response from ConnectAndSell
Nothing at all! ConnectAndSell agents will never speak to your prospects. From your prospects' perspective, it’s as if you did all the work to track them...Read more
What platforms do you integrate with?
1 Comment
Official Response from ConnectAndSell
CRM:
Salesforce.com
Microsoft Dynamics
Oracle Sales Cloud
Zoho
Sugar
Netsuite
Siebel
Marketing Automation:
...Read more
Do you provide training for my team?
1 Comment
Official Response from ConnectAndSell
Yes, every ConnectAndSell customer has a dedicated Customer Success Manager, who is responsible for ensuring that your team has everything it needs to succeed.Read more
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