G2 reviewers report that Relativity excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CloudNine LAW. Users appreciate its robust features for collections, reviews, and productions, highlighting the platform's ability to conduct faster searches and efficiently manage document organization.
Users say that CloudNine LAW shines in its customer support, with many praising the timely responses and helpfulness of the support team. This level of assistance is noted as a key factor in making the software easier to navigate, which is particularly beneficial for users who may encounter challenges during their workflow.
Reviewers mention that Relativity's user interface is both fast and intuitive, making it easier to find information quickly. The organized SQL backend and features like folder structuring and tagging are frequently highlighted as valuable tools that enhance the overall user experience.
According to verified reviews, CloudNine LAW is recognized for its user-friendly design, with many users stating it is the easiest review software they have ever used. The ability to search and tag complex databases effortlessly is a standout feature that appeals to those with extensive experience in the field.
G2 reviewers note that while Relativity has a higher overall satisfaction rating, some users have expressed concerns about its implementation process, indicating that it may require more time and effort to set up compared to CloudNine LAW, which is praised for its straightforward setup experience.
Users highlight that both platforms have their strengths, but Relativity's advanced organizational and analytics capabilities, such as email threading, are particularly beneficial for reducing review times, whereas CloudNine LAW's powerful processing tool for ESI is appreciated for its versatility in handling various file types.
Pricing
Entry-Level Pricing
CloudNine LAW
No pricing available
Relativity
No pricing available
Free Trial
CloudNine LAW
Free Trial is available
Relativity
No trial information available
Ratings
Meets Requirements
8.8
7
8.7
475
Ease of Use
9.3
9
8.3
486
Ease of Setup
9.0
5
7.8
350
Ease of Admin
Not enough data
7.9
359
Quality of Support
9.4
6
8.3
462
Has the product been a good partner in doing business?
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
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