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Compare CloudNine and Relativity Software 
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At a Glance
Market Segments
Small-Business (62.5% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CloudNine
Star Rating
(16)4.7 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CloudNineRelativity
Star Rating
(574)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RelativitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Relativity excels in its Document Review feature, with a score of 9.1, which reviewers mention provides a robust platform for legal professionals to efficiently manage and review documents. In contrast, CloudNine's Document Review feature, while functional, scores lower at 8.0, indicating it may lack some advanced capabilities that users desire.
- Reviewers mention that CloudNine shines in Ease of Setup, scoring 9.3, which users on G2 appreciate for its straightforward onboarding process. Relativity, with a score of 7.8, is noted by users as having a steeper learning curve, which can be a barrier for new users.
- G2 users highlight CloudNine's Quality of Support, scoring an impressive 9.6, with many reviewers praising the responsiveness and helpfulness of the support team. In comparison, Relativity's support, while decent at 8.3, does not receive the same level of acclaim, with some users expressing frustration over response times.
- Users say that Relativity's Platform Search feature, scoring 8.7, is highly effective for locating documents quickly, which is crucial for legal workflows. However, CloudNine's search capabilities, while adequate, do not match this level of efficiency, as indicated by its lower score.
- Reviewers mention that CloudNine's Workflow Assignment feature, scoring 8.8, is particularly user-friendly, allowing for seamless task delegation. Relativity's score of 7.9 suggests that while it offers similar functionality, users find it less intuitive and more cumbersome to navigate.
- Users on G2 report that Relativity's Document Processing feature, with a score of 8.4, is robust but can be complex, requiring more training. In contrast, CloudNine's Document Processing, while scoring slightly lower, is often described as more accessible and easier to use for everyday tasks.
Pricing
Entry-Level Pricing
CloudNine
No pricing availableRelativity
No pricing availableFree Trial
CloudNine
No trial information availableRelativity
No trial information availableRatings
Meets Requirements
9.2
15
8.7
472
Ease of Use
9.2
16
8.4
484
Ease of Setup
9.3
10
7.8
348
Ease of Admin
9.0
10
7.9
356
Quality of Support
9.6
14
8.3
459
Has the product been a good partner in doing business?
9.3
10
8.8
341
Product Direction (% positive)
10.0
15
8.4
470
Features by Category
Case Management
Not enough data
7.9
106
Not enough data
7.9
106
Not enough data
7.9
103
Analytics
Not enough data
8.3
108
Not enough data
8.4
111
Not enough data
8.1
105
Agentic AI - Investigation Management
Not enough data
7.0
15
Not enough data
6.0
14
Platform Data
Not enough data
8.5
36
Not enough data
8.2
36
Not enough data
7.6
35
Document Management
Not enough data
8.2
36
Not enough data
8.3
38
Not enough data
8.0
35
Request Management
Not enough data
8.6
12
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
8.9
16
Not enough data
8.1
16
Not enough data
9.2
17
Not enough data
8.9
17
Workflow Management
Not enough data
8.8
15
Not enough data
8.9
16
Not enough data
8.6
16
Reporting
Not enough data
8.1
18
Not enough data
8.3
18
Document Collection
Not enough data
7.3
221
|
Verified
Not enough data
7.5
237
|
Verified
Not enough data
8.4
269
Document Review
Not enough data
9.1
284
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
8.2
262
Not enough data
8.0
257
|
Verified
Not enough data
7.9
271
Not enough data
8.4
273
|
Verified
Not enough data
8.8
276
|
Verified
Agentic AI - eDiscovery
Not enough data
7.0
38
Not enough data
7.0
37
Not enough data
6.9
37
Not enough data
6.8
37
Not enough data
6.5
37
Not enough data
7.0
37
Storage and Collaboration - Legal Document Management
Not enough data
7.4
7
Not enough data
8.9
6
Not enough data
7.5
6
Not enough data
9.2
6
Document Management - Legal Document Management
Not enough data
8.6
6
Not enough data
6.1
6
Not enough data
6.4
6
Analysis - Legal Document Management
Not enough data
9.2
6
Not enough data
7.8
6
Artificial Intelligence - Legal Document Management
Not enough data
5.8
6
Accessibility - Legal Document Management
Not enough data
6.9
6
Agentic AI - Legal Document Management
Not enough data
6.7
6
Not enough data
5.6
6
Generative AI - AI Legal Assistant
Not enough data
6.9
7
Not enough data
6.0
7
LLM and NLP - AI Legal Assistant
Not enough data
7.1
7
Technology Benefit - AI Legal Assistant
Not enough data
5.5
7
Not enough data
6.4
7
Not enough data
6.1
6
Not enough data
5.8
6
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
6.7
6
Automation using Legal Tech - AI Legal Assistant
Not enough data
7.2
6
Compliance and Data Security - AI Legal Assistant
Not enough data
7.8
6
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
7.8
6
Agentic AI - AI Legal Assistant
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.7
6
Categories
Categories
Shared Categories
CloudNine and Relativity are categorized as eDiscovery
Unique Categories
CloudNine has no unique categories
Relativity is categorized as AI Legal Assistant, Public Records Management, Legal Hold, Investigation Management, and Legal Document Management
Reviews
Reviewers' Company Size
CloudNine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relativity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
43.8%
Legal Services
18.8%
Accounting
18.8%
Information Technology and Services
12.5%
Oil & Energy
6.3%
Other
0.0%
Legal Services
45.4%
Law Practice
21.5%
Information Technology and Services
5.5%
Consulting
5.3%
Accounting
3.6%
Other
18.6%
Alternatives
Discussions
CloudNine has no discussions with answers
what is the best way to reach out to experienced folks in Support directly for an Administrator?
4 Comments
HV
community.relativity.comRead more
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
Relativity has no more discussions with answers
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