G2 reviewers report that Smokeball excels in overall user satisfaction, reflected in its higher G2 Score compared to CloudLex. Users appreciate its efficiency and intuitive design, noting that it streamlines tasks and makes managing files and calendars incredibly efficient.
Users say that CloudLex offers a user-friendly experience, particularly highlighting its organized information layout. The ability to message clients directly is a standout feature, making communication easier and more accessible for both clients and attorneys.
Reviewers mention that Smokeball's implementation process is quick and straightforward, with many users finding the platform easy to navigate. This ease of use is a significant advantage for firms looking to adopt new technology without extensive training.
According to verified reviews, CloudLex shines in its centralized information management, which helps eliminate the need to switch between different platforms. Users appreciate how this feature simplifies their workflow and enhances productivity.
G2 reviewers highlight that both platforms provide quality support, but Smokeball stands out with a slightly higher rating in this area. Users have noted that Smokeball's support team is responsive and helpful, contributing to a positive overall experience.
Users report that while CloudLex has a strong focus on messaging and organization, Smokeball's comprehensive document management features are particularly praised. Reviewers have mentioned that Smokeball's document automation capabilities significantly reduce time spent on repetitive tasks.
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Case management features to build your personal injury practice. Upgrade to the only personal injury platform built on the Microsoft cloudFeatures
Imagility -- the immigration case management software, provides all the necessary features to manage and track cases easily. Significant features like...Read more
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
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Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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