G2 reviewers report that Smokeball excels in user-friendliness, with many users highlighting its intuitive interface that allows for quick access to case information. One user mentioned, "I find Smokeball to be very user-friendly and enjoy how everything about a case is readily available."
Users say that CloudLex offers excellent organization and ease of use, making it simple to look up information. A reviewer noted, "CloudLex is very easy to use. Information is very easy to look up because everything is organized," which can be a significant advantage for firms managing numerous cases.
According to verified reviews, Smokeball's implementation process is praised for its straightforwardness, with users appreciating how easy it is to learn and set up. One user stated, "The software is easy to use and easy to learn, which made the initial setup very straightforward."
Reviewers mention that CloudLex shines in client communication features, particularly the ability to message clients directly. This functionality is highlighted as a time-saver, with one user saying, "The best feature of CloudLex is being able to message clients," which simplifies interactions and document sharing.
G2 reviewers highlight that Smokeball's document management capabilities are robust, allowing users to preload client details when drafting legal documents. This feature saves time and reduces manual entry, as one user noted, "I like that Smokeball uses the documents stored in the library to include client details when drafting legal documents."
Users report that while both products offer quality support, Smokeball has a slight edge in overall satisfaction, with reviewers appreciating the responsiveness and helpfulness of their support team. One user remarked on the quality of support, indicating that it has been a good partner in their business operations.
Pricing
Entry-Level Pricing
CloudLex
Case Management
Contact Us
Case management features to build your personal injury practice. Upgrade to the only personal injury platform built on the Microsoft cloudFeatures
Imagility -- the immigration case management software, provides all the necessary features to manage and track cases easily. Significant features like...Read more
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
1 Comment
MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.