# CloudFiles vs Sync.com Comparison
---
## AI Generated Summary
- **G2 reviewers report** that CloudFiles excels in user experience, with many praising its **automatic syncing feature** that keeps files updated effortlessly across devices. Users appreciate how easy it is to manage files, making it a strong choice for those who prioritize seamless integration.
- **Users say** that Sync Pro offers a straightforward and affordable solution for small businesses, particularly highlighting its **HIPAA compliant storage** and ability to function as a reliable file server. This makes it appealing for users needing secure cloud backup without complex setups.
- **Reviewers mention** that CloudFiles has a smoother initial setup process, with many finding it **direct and intuitive**. This ease of implementation is a significant advantage for users who want to get started quickly without technical hurdles.
- **According to verified reviews** , Sync Pro is noted for its **seamless file syncing** across multiple devices, which users find particularly beneficial. However, the lack of recent reviews may indicate a need for more user engagement and feedback on its current performance.
- **G2 reviewers highlight** that both products have similar scores for ease of use, but CloudFiles edges out with a slightly better reputation for **quality of support**. Users feel more confident knowing they can access helpful resources when needed.
- **Users report** that while Sync Pro is a solid choice for small businesses, CloudFiles has a broader appeal with its higher overall satisfaction ratings. This is reflected in the larger number of reviews, suggesting that more users are finding value in CloudFiles' features and support.



| | CloudFiles | Sync.com | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 228 | 43 | 
| **Largest Market Segment** | Small-Business (46.2% of reviews) | Small-Business (78.4% of reviews) | 
| **Entry Level Price** | Free | Free | 

---
## Top Pros & Cons

### CloudFiles

Pros:
- Ease of Use (24 reviews)
- Security (13 reviews)

Cons:
- Slow Loading (4 reviews)
- Slow Uploads (4 reviews)

### Sync.com

Pros:
- Seamless Integration (1 reviews)
- Secure Storage (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | CloudFiles | Sync.com | 
|---|---|---|
  | **Meets Requirements** | 9.2 (137 reviews) | 8.8 (29 reviews) | 
  | **Ease of Use** | 9.1 (137 reviews) | 9.0 (30 reviews) | 
  | **Ease of Setup** | 8.9 (67 reviews) | 9.0 (12 reviews) | 
  | **Ease of Admin** | 9.0 (30 reviews) | 7.9 (8 reviews) | 
  | **Quality of Support** | 8.7 (135 reviews) | 8.5 (27 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (32 reviews) | 8.5 (8 reviews) | 
  | **Product Direction (% positive)** | 9.5 (131 reviews) | 8.7 (27 reviews) | 

---
## Pricing

### CloudFiles

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Works best for individuals who have simple file sharing requirements

Key Features:
- Upload all file types
- 5 uploads / user / month
- 5 links / file

[Browse all 4 editions](https://www.g2.com/products/cloudfiles-cloudfiles/pricing)

#### Free Trial

Yes

### Sync.com

#### Entry-Level Pricing

Plan: Starter

Price: Free

Description: Sync makes it easy to store, share and access your files from just about anywhere.

Key Features:
- 5 GB

[Browse all 4 editions](https://www.g2.com/products/sync-com/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **CloudFiles** | 8.7/10 | 132 |
| **Sync.com** | N/A | N/A |

#### File Management

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Device Syncing** | 9.1 (81 reviews) | Not enough data | 
| **Web Interface** | 8.7 (109 reviews) | Not enough data | 
| **File Type Support** | 8.9 (112 reviews) | Not enough data | 
| **Search** | 8.9 (111 reviews) | Not enough data | 
| **Mobile Apps** | 8.6 (67 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (20 reviews) | Not enough data | 

#### Collaboration

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **File following** | 8.7 (107 reviews) | Not enough data | 
| **File Sharing** | 9.0 (116 reviews) | Not enough data | 
| **Simultaneously Editing** | 8.7 (105 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.3 (96 reviews) | Not enough data | 

#### Administration

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **User and Role Management** | 8.7 (108 reviews) | Not enough data | 
| **Policies and Controls** | 8.7 (100 reviews) | Not enough data | 
| **Device Management** | 8.7 (104 reviews) | Not enough data | 
| **Storage Limits** | 8.7 (109 reviews) | Not enough data | 
| **Storage Zones** | 8.7 (106 reviews) | Not enough data | 
| **Security** | 9.1 (108 reviews) | Not enough data | 

#### Platform

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Performance and Reliability** | 9.0 (59 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.7 (56 reviews) | Not enough data | 
| **System of Record Integration** | 8.7 (57 reviews) | Not enough data | 
| **APIs** | 8.6 (53 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **CloudFiles** | N/A | N/A |
| **Sync.com** | 8.0/10 | 14 |

#### Functionality

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.0 (10 reviews) | 
| **Storage Capacity** | Not enough data | 9.3 (12 reviews) | 
| **Remote Backup** | Not enough data | 7.4 (9 reviews) | 
| **Versioning** | Not enough data | 6.7 (9 reviews) | 
| **Mobile Backup Application** | Not enough data | Not enough data | 

#### Compatibility 

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Disk Backup** | Not enough data | 7.6 (7 reviews) | 
| **Local Backup** | Not enough data | 7.5 (8 reviews) | 
| **Storage Formats** | Not enough data | 8.1 (8 reviews) | 

#### Management

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **File Sharing** | Not enough data | 7.8 (10 reviews) | 
| **Security Standards** | Not enough data | 8.5 (9 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (11 reviews) | 

#### Agentic AI - Online Backup

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **CloudFiles** | N/A | N/A |
| **Sync.com** | N/A | N/A |

#### Management

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | CloudFiles | Sync.com | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)


**Unique to Sync.com (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | CloudFiles | Sync.com | 
|---|---|---|
| **Small-Business** | 46.2% | 78.4% | 
| **Mid-Market** | 30.3% | 8.1% | 
| **Enterprise** | 23.6% | 13.5% | 

### By Industry

#### CloudFiles

- **Information Technology and Services:** 11.5%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.2%
- **Financial Services:** 4.7%
- **Education Management:** 4.7%
- **Accounting:** 4.2%
- **Management Consulting:** 2.6%
- **Construction:** 2.1%
- **Staffing and Recruiting:** 2.1%
- **Consumer Services:** 2.1%
- **Other:** 52.6%

#### Sync.com

- **Information Technology and Services:** 13.9%
- **Computer Software:** 5.6%
- **Construction:** 5.6%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Hospital & Health Care:** 5.6%
- **Accounting:** 2.8%
- **Animation:** 2.8%
- **Arts and Crafts:** 2.8%
- **Automotive:** 2.8%
- **Other:** 47.2%

---
## Alternatives

### Alternatives to CloudFiles

- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [LucidLink](https://www.g2.com/products/lucidlink/reviews) — 4.5/5 stars (646 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31363 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1161 reviews)
- [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews) — 4.4/5 stars (714 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10373 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5831 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1536 reviews)

### Alternatives to Sync.com

- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (261 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31363 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1948 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10373 reviews)
- [pCloud](https://www.g2.com/products/pcloud/reviews) — 4.3/5 stars (166 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1161 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (721 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)

---
## Top Discussions

### CloudFiles

- Title: [Can I use for printing electronic saved files from long distance](https://www.g2.com/discussions/can-i-use-for-printing-electronic-saved-files-from-long-distance) — 8 comments, 1 upvote
  > **Top comment:** "Possibilities of printing electronic saved files from long distance"
- Title: [Can I use this for self.](https://www.g2.com/discussions/can-i-use-this-for-self) — 2 comments, 1 upvote
  > **Top comment:** "https://www.tiktok.com/@kaleemgk2/video/7093014935868902682?_r=1&u_code=dhf9ecb0j7c14b&preview_pb=0&language=en&_d=dgc4g2c70ld9k0&share_item_id=7093014935868..."
- Title: [What was the challenges when you just started  your journey](https://www.g2.com/discussions/what-was-the-challenges-when-you-just-started-your-journey) — 2 comments, 1 upvote
  > **Top comment:** "https://www.tiktok.com/@kaleemgk2/video/7093014935868902682?_r=1&u_code=dhf9ecb0j7c14b&preview_pb=0&language=en&_d=dgc4g2c70ld9k0&share_item_id=7093014935868..."
- Title: [upload our photos to the cloud file](https://www.g2.com/discussions/upload-our-photos-to-the-cloud-file) — 2 comments, 1 upvote
  > **Top comment:** "https://vt.tiktok.com/ZSd5CKDde/"
- Title: [Na](https://www.g2.com/discussions/cloudfiles-na) — 1 comment, 1 upvote
  > **Top comment:** "https://vt.tiktok.com/ZSd5CKDde/"

### Sync.com

- Title: [How does sync software work?](https://www.g2.com/discussions/how-does-sync-software-work) — 2 comments
  > **Top comment:** "Excellent performance!"
- Title: [Is Sync com any good?](https://www.g2.com/discussions/is-sync-com-any-good) — 1 comment
  > **Top comment:** "I've been using it for years and I'm impressed with the cross-platform compatibility.  Being able to snap a picture on my iPhone and have it available on my..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudfiles-cloudfiles-vs-sync-com)