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Compare Cloudcraft and SmartDraw 
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At a Glance
Market Segments
Small-Business (62.6% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
$49 per user/month
$7.95 Per Month
Cloudcraft
Star Rating
(201)4.5 out of 5
Market Segments
Small-Business (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
$49 per user/month
Browse all 3 pricing plansSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartDraw excels in its drag-and-drop functionality, making it easy to create diagrams quickly, while Cloudcraft's users mention that its interface is intuitive but can be less flexible in design adjustments.
- Reviewers mention that SmartDraw offers robust document collaboration features, allowing multiple users to work on diagrams simultaneously, whereas Cloudcraft users say that while it has collaboration tools, they sometimes experience lag during high-traffic usage.
- G2 users highlight SmartDraw's superior quality of support, rating it 9.1, compared to Cloudcraft's 8.7, indicating that SmartDraw's customer service is more responsive and helpful according to user feedback.
- Users on G2 report that SmartDraw's integration capabilities are strong, with an 8.6 rating, allowing seamless connections with various applications, while Cloudcraft's integration features are rated lower, with users mentioning limitations in connecting with certain third-party tools.
- Reviewers say that SmartDraw's ease of setup is a standout feature, scoring 9.5, which users appreciate for its straightforward installation process, while Cloudcraft, with a score of 9.2, is noted for being user-friendly but slightly more complex to configure initially.
- Users say that SmartDraw's version control feature is highly effective, rated at 8.6, allowing users to track changes easily, while Cloudcraft users mention that its version control is less intuitive, leading to confusion when managing document revisions.
Pricing
Entry-Level Pricing
Cloudcraft
Pro
$49 per user/month
For professional developers, architects and teams. Everything in free, plus:
- Infinite Grid - Model massive architectures with unlimited drawing space
- Live AWS Sync - Automatically generate diagrams from your cloud environment and display live status for imported components
- Unlimited AWS Accounts - Connect an unlimited number of AWS accounts to Cloudcraft
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Cloudcraft
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.6
121
8.8
254
Ease of Use
9.0
125
8.7
259
Ease of Setup
9.2
65
9.4
129
Ease of Admin
9.1
60
9.4
92
Quality of Support
8.7
72
9.1
216
Has the product been a good partner in doing business?
8.9
48
9.5
87
Product Direction (% positive)
7.8
115
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Collaboration
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Cloudcraft and SmartDraw are categorized as Diagramming
Unique Categories
Cloudcraft has no unique categories
Reviews
Reviewers' Company Size
Cloudcraft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.3%
Information Technology and Services
24.2%
Financial Services
7.4%
Computer & Network Security
6.8%
Architecture & Planning
3.7%
Other
32.6%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Alternatives
Discussions
What are the best ways of asking for new features or expanding options?
1 Comment
MP
Hi Ian,
I recommend contacting support via the Cloudcraft application. There you'll find a dropdown menu that you can use to request support, ask for new...Read more
How can I enter my negotiated AWS price for compute and storage?
1 Comment
MP
Hi Prasoon,
For guidance on this I recommend contacting support via the Cloudcraft application. There you'll find a dropdown menu that you can use to...Read more
How do I configure an Auto Scaling Group by itself?
1 Comment
MP
Hi there,
For guidance on this I recommend contacting support via the Cloudcraft application. There you'll find a dropdown menu that you can use to...Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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