# Cloudbeds, uHotelBooking vs StayNTouch Cloud PMS Comparison | | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 40 | 34 | 67 | | **Largest Market Segment** | Small-Business (84.2% of reviews) | Small-Business (60.6% of reviews) | Small-Business (62.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Meets Requirements** | 8.5 (32 reviews) | 9.2 (14 reviews) | 8.6 (35 reviews) | | **Ease of Use** | 8.6 (33 reviews) | 9.4 (14 reviews) | 9.1 (36 reviews) | | **Ease of Setup** | 8.1 (24 reviews) | 8.7 (5 reviews) | 9.1 (15 reviews) | | **Ease of Admin** | 8.3 (21 reviews) | 9.0 (5 reviews) | 9.2 (15 reviews) | | **Quality of Support** | 8.3 (32 reviews) | 8.6 (13 reviews) | 8.6 (36 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (21 reviews) | 9.0 (5 reviews) | 9.2 (14 reviews) | | **Product Direction (% positive)** | 9.2 (30 reviews) | 8.9 (11 reviews) | 9.6 (27 reviews) | --- ## Pricing ### Cloudbeds #### Entry-Level Pricing No pricing available #### Free Trial No information available ### uHotelBooking #### Entry-Level Pricing No pricing available #### Free Trial No information available ### StayNTouch Cloud PMS #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Channel Management | Product | Score | Reviews | |---|---|---| | **Cloudbeds** | 7.9/10 | 21 | | **uHotelBooking** | N/A | N/A | | **StayNTouch Cloud PMS** | N/A | N/A | #### Administration | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Integrations** | 8.3 (20 reviews) | Not enough data | Not enough data | | **Inventory Management** | 8.9 (19 reviews) | Not enough data | Not enough data | | **Automation** | 8.4 (18 reviews) | Not enough data | Not enough data | | **Calendar** | 9.5 (18 reviews) | Not enough data | Not enough data | | **Reporting & Analytics** | 7.5 (19 reviews) | Not enough data | Not enough data | #### Booking Management | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Booking Aggregation** | 8.6 (11 reviews) | Not enough data | Not enough data | | **Booking Engine** | 8.6 (12 reviews) | Not enough data | Not enough data | | **Rate Setting** | 7.3 (11 reviews) | Not enough data | Not enough data | #### Booking Management | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Booking Aggregation** | 8.7 (19 reviews) | Not enough data | Not enough data | | **Booking Engine** | 7.9 (19 reviews) | Not enough data | Not enough data | | **Rate Setting** | 8.1 (19 reviews) | Not enough data | Not enough data | #### Administration | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Inventory Management** | 8.5 (11 reviews) | Not enough data | Not enough data | | **Integrations** | 7.5 (12 reviews) | Not enough data | Not enough data | | **Automation** | 7.6 (11 reviews) | Not enough data | Not enough data | | **Reporting & Analytics** | 6.5 (11 reviews) | Not enough data | Not enough data | | **Calendar** | 9.5 (11 reviews) | Not enough data | Not enough data | #### Marketing | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Marketing Tools** | 6.5 (18 reviews) | Not enough data | Not enough data | | **Online Reputation Management** | 7.2 (16 reviews) | Not enough data | Not enough data | #### Marketing | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Online Reputation Management** | 6.7 (11 reviews) | Not enough data | Not enough data | | **Marketing Tools** | 6.2 (11 reviews) | Not enough data | Not enough data | ### Hotel Revenue Management Systems (RMS) | Product | Score | Reviews | |---|---|---| | **Cloudbeds** | 7.7/10 | 11 | | **uHotelBooking** | N/A | N/A | | **StayNTouch Cloud PMS** | N/A | N/A | #### Rate Management | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Real-Time Pricing** | 7.2 (9 reviews) | Not enough data | Not enough data | | **Group Bookings** | Feature Not Available | Not enough data | Not enough data | | **Predictive Analytics** | 7.1 (8 reviews) | Not enough data | Not enough data | | **Competitor Analysis** | 7.5 (8 reviews) | Not enough data | Not enough data | | **Price Control** | 7.7 (8 reviews) | Not enough data | Not enough data | #### Data Tools | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Reporting** | 7.4 (9 reviews) | Not enough data | Not enough data | | **Data Visualization** | 7.6 (9 reviews) | Not enough data | Not enough data | | **Stack Integration** | 7.9 (7 reviews) | Not enough data | Not enough data | #### User Tools | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Task Automation** | 7.8 (6 reviews) | Not enough data | Not enough data | | **Email Alerts** | 8.9 (6 reviews) | Not enough data | Not enough data | | **Customer Insights** | Feature Not Available | Not enough data | Not enough data | #### Agentic AI - Hotel Revenue Management Systems (RMS) | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Hotel Management | Product | Score | Reviews | |---|---|---| | **Cloudbeds** | 7.3/10 | 17 | | **uHotelBooking** | 8.5/10 | 10 | | **StayNTouch Cloud PMS** | N/A | N/A | #### Property Management | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Room Inventory** | 8.8 (15 reviews) | 8.3 (9 reviews) | Not enough data | | **Revenue Management** | 7.6 (15 reviews) | 8.5 (9 reviews) | Not enough data | | **Facility Maintenance** | 7.2 (13 reviews) | 8.9 (9 reviews) | Not enough data | | **Distribution Management** | 8.5 (12 reviews) | 9.0 (8 reviews) | Not enough data | #### Guest Management | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Central Reservation System** | 8.7 (14 reviews) | 8.0 (9 reviews) | Not enough data | | **Marketing and Loyalty Programs** | 6.7 (12 reviews) | 8.1 (9 reviews) | Not enough data | | **Guest Messaging** | 6.8 (13 reviews) | 8.0 (9 reviews) | Not enough data | #### Staff Management | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Housekeeping** | 7.1 (12 reviews) | 9.0 (8 reviews) | Not enough data | | **Shift Scheduling** | 5.3 (11 reviews) | 8.8 (8 reviews) | Not enough data | #### Platform | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Reporting and Analytics** | 6.9 (14 reviews) | 8.5 (8 reviews) | Not enough data | | **Channel Manager Integration** | 8.4 (15 reviews) | Not enough data | Not enough data | #### Agentic AI - Hotel Management | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Hotel Reservations | Product | Score | Reviews | |---|---|---| | **Cloudbeds** | N/A | N/A | | **uHotelBooking** | N/A | N/A | | **StayNTouch Cloud PMS** | N/A | N/A | #### Agentic AI - Hotel Reservations | Feature | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Unique to Cloudbeds (3):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms), [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations) --- ## Reviewer Demographics ### By Company Size | Segment | Cloudbeds | uHotelBooking | StayNTouch Cloud PMS | |---|---|---|---| | **Small-Business** | 84.2% | 60.6% | 62.3% | | **Mid-Market** | 15.8% | 27.3% | 36.1% | | **Enterprise** | 0% | 12.1% | 1.6% | ### By Industry #### Cloudbeds - **Hospitality:** 86.8% - **Leisure, Travel & Tourism:** 10.5% - **Business Supplies and Equipment:** 2.6% #### uHotelBooking - **Leisure, Travel & Tourism:** 12.1% - **Information Technology and Services:** 12.1% - **Accounting:** 9.1% - **Computer Software:** 9.1% - **Online Media:** 6.1% - **Marketing and Advertising:** 6.1% - **Airlines/Aviation:** 3.0% - **Chemicals:** 3.0% - **Construction:** 3.0% - **Education Management:** 3.0% - **Other:** 33.3% #### StayNTouch Cloud PMS - **Hospitality:** 95.1% - **Restaurants:** 1.6% - **Leisure, Travel & Tourism:** 1.6% - **Hospital & Health Care:** 1.6% --- ## Alternatives ### Alternatives to Cloudbeds - [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (390 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (64 reviews) - [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (105 reviews) - [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews) - [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews) - [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews) - [SynXis Enterprise Platform](https://www.g2.com/products/synxis-enterprise-platform/reviews) — 3.6/5 stars (19 reviews) - [Octorate](https://www.g2.com/products/octorate/reviews) — 4.0/5 stars (13 reviews) ### Alternatives to uHotelBooking - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (64 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews) - [5stelle*](https://www.g2.com/products/5stelle/reviews) — 4.3/5 stars (28 reviews) - [AVISHM](https://www.g2.com/products/avishm/reviews) — 4.2/5 stars (31 reviews) - [Front Desk](https://www.g2.com/products/hotel-link-solutions-front-desk/reviews) — 4.4/5 stars (18 reviews) - [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews) — 4.8/5 stars (24 reviews) ### Alternatives to StayNTouch Cloud PMS - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (64 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews) - [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews) - [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews) - [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) — 3.3/5 stars (13 reviews) - [Quore](https://www.g2.com/products/quore/reviews) — 4.3/5 stars (14 reviews) --- ## Top Discussions ### Cloudbeds - Title: [What are the functions of PMS?](https://www.g2.com/discussions/what-are-the-functions-of-pms) — 1 comment > **Top comment:** "View real-time data of the day’s arrivals, departures, and reservations." - Title: [What is Cloudbeds system?](https://www.g2.com/discussions/what-is-cloudbeds-system) — 1 comment > **Top comment:** "One platform designed to help you grow revenue, save time, and increase guest satisfaction." ### uHotelBooking No discussions available for this product. ### StayNTouch Cloud PMS - Title: [Can I use this for food and beverage?](https://www.g2.com/discussions/37292-can-i-use-this-for-food-and-beverage) — 1 comment, 1 upvote > **Top comment:** "The software connects to other F&B solutions but it's intended use is to manage the reservations, check-in and check-out, guests information, and other core..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudbeds-vs-uhotelbooking-vs-stayntouch-cloud-pms)